View from property

Reviews of Eurostars Monumento Monasterio de San Clodio Hotel

4 out of 5

Reviews

8.0

Very Good

Rating 10 - Excellent. 13 out of 28 reviews" "
Rating 8 - Good. 8 out of 28 reviews" "
Rating 6 - Okay. 4 out of 28 reviews" "
Rating 4 - Poor. 0 out of 28 reviews" "
Rating 2 - Terrible. 3 out of 28 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Diego

Stayed 1 night in Sep 2023

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveler

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the most beautiful historical sites in this area of Ourense and the perfect place to have a nice relaxing time in the middle of a great forest and near a very nice town.
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property is beautiful the Landscaping is beautiful the views are beautiful I don't doubt then maybe during the season it is a special place to stay. But for the amount of money I paid I had a terrible experience. Number one we get there and they tell us they don't have a room that way that we requested, instead of two beds we get one bed and instead of the tub we get a stand up shower. I specifically wanted a room with two beds in a tub that's why they selected I pay more for it. Then we come to find out that the restaurant on site close at night okay no big deal we drove 15-20 minutes to the city to eat. Then we went to use the spa. It says there that they have a sauna and like a pool with Whirlpool I'm assuming is a Jacuzzi. But it was closed even though it says it's supposed to be open Monday through Sunday it was closed until Wednesday. So to recap we pay extra for a room that we didn't get, we specifically book their so we can use the spa. At the end I pay $170 and I could not use anyting on the facilities that I wanted to I could have gone to the hotel or the city pay $35 and had the same experience on the good positive site the breakfast next morning was wonderful and the lady serving the breakfast was amazing funny Happy great humor
Stayed 1 night in Mar 2019

6/10 Okay

Fran, Spain

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great hotel with potential, however, it is not really a four star hotel. The building is impressive and amazing, but the furnishing is inappropriate and the hotel staff deficient. It needs lots of improvement
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Disappointing
Mediocre & misleading! I have lodged an official complaint form- which says everything! Friendly staff stimied by a hotel with zero facilities/services and poor management !

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off the Beaten Path
Off the main tourist trail, at least for Americans, but this place is spectacular! In quiet village west of Orense, in beautiful hills surrounded by vineyards and chirping birds. Room was huge, with extremely high ceilings, balcony that overlooked the plaza and the mountains and vineyards. Super peaceful and inviting. Front desk staff extremely helpful, nice packet of local sites to explore, grounds and gardens beautiful. Hotel's restaurant has adequate breakfast (ham, chorizo, cheese, fresh fruit, croissants) excellent wine selection and dinner menu. But it is closed on Sundays and Mondays. There is a tavern in the plaza that is open, with delicious food, though. And there is a new restaurant, La Carpinteria, just down the hill in the town of Leiro. Food there is amazing, one of the best meals ever. In general, the food is delicious in Galicia, fresh fruits and seafood everywhere. And the surrounding area has beautiful scenery, the wineries of Ribeira are welcoming of visitors, though not in an overly commercialized way. They are family businesses and it is a breath of fresh air being there. Roman ruins abound, several churches from the Middle Ages, rural living. It's a magical place.

2/10 Terrible

Verified traveler

37 degrees celsius but pool opens first tomorrow
No word about it on the website, also not on your website, but upon arrival it was being said that the swimmingpool would open first the day after, no matter that it was 37 degrees outside; "we should then stay inside to keep cool". Only for the combination of Monastery-experience and swimmingpool we decided to take a detour about 150km's inland (one way), leaving the coast. We left early so we could enjoy the atmosphere, a dip in the swimmingpool etc. And then this; to me the fact that such things are not mentions is at the least very close to scam! I made a note never ever book with this hotel-chain again. Besides that we have started to call hotels now about whether everything they write is true (emailing doesn't function in a short notice of between a few hours or two days), or first driving to it to check and then book a room. This however is actually offsetting the benefits of having websites like hotels.com

10/10 Excellent

Juan Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

10/10 Excellent

jose ramon

Stayed 2 nights in Jul 2022

8/10 Good

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simpatia do pessoal 5 estrelas
Stayed 1 night in Jun 2022

6/10 Okay

MARIA PILAR

Liked: Cleanliness, staff & service
Increíble Hotel y personal ,mala gestión Eurostars
El edificio del hotel es una maravilla , el servicio y atención del personal fue de 10 , la pena es que la cadena hotelera no da el 100% para sus clientes y no da medios al personal para solucionar los problemas . Ni siquiera hay un director al que dirigirte en el establecimiento ...
Stayed 8 nights in Aug 2021

10/10 Excellent

FRANCISCO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Elena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveler

Stayed 5 nights in Sep 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2020

8/10 Good

Monica Claudia

Liked: Cleanliness, room comfort
Buen hotel
El hotel es muy bonito pero le falta personal
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jose Paulo

Liked: Cleanliness, property conditions & facilities, room comfort
Excelente hotel com WiFi praticamente inexistente
É inaceitável que o WiFi do hotel praticamente não funcione e que se tenha que esperar para tomar o pequeno-almoço porque a sala é pequena.
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Guillermina, Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ideal para parejas
El hotel está muy bueno. En muy buenas condiciones y es realmente impactante. Realicé el viaje con dos amigas y tiene poca actividad nocturna (hay un solo bar en la entrada). Creo que se lo recomendaria a personas que van en pareja y quieran disfrutar de la tranquilidad de la zona.

10/10 Excellent

Rita, Santiago de Compostela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un Hotel en un edificio histórico muy cuidado.
Hemos estado varias veces y siempre ha sido una estancia muy agradable en un entorno formidable y muy bien atendido. Nos encantó la tranquilidad.

10/10 Excellent

Rita und José, Santiago de Compostela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historisches Hotel in wunderschönen Gegend
Es handelte sich um einen Wochenendaufenthalt mit Heilbadkur.

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

MARIA JOSE, CORUÑA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ha sido un estancia agradable
La habitación era amplia y un buen baño, el hotel es bonito, lo único que en el corredor hace algo de frio comparado con la habitación, un lugar tranquilo y recomendable para pasar unas vacaciones, con buenas comunicaciones.

6/10 Okay

Verified traveler

Liked: Cleanliness
FALTA MEJOR ATENCION
PARA SER UN HOTEL 4 ESTRELLAS LE FALTA ATENCION, LA RECEPCION HORROROSA, EL DESAYUNO FATAL, LA ATENCION DE LA PERSONA QUE ATENDIO EN EL DESAYUNO SUPERFATAL. LO QUE REALMENTE VALE LA PENA ES EL HORPEDARSE EN UN AUTENTICO MONATERIO DE LA EDAD MEDIA.

10/10 Excellent

jean

Liked: Cleanliness, staff & service
Bien sous tous rapports. A rec
Bien sous tous rapports. A recommender.