I want to thank you Andrea, for taking the time to post a review of your stay at the Red Roof Inn Lewisville. It is so rewarding to read that you had a good encounter with us and I proud of the way our receptionist handled the situation. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you for choosing Red Roof Inn Lewisville. We hope we have the opportunity to see you again in the future. Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hello Susan, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LEWISVILLE and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

Hi Karen,I want to thank you for taking the time to post a review of your stay at the Red Roof Inn Lewisville. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Dear AbhishekThanks for sharing your feedback. We are sorry your experience did not match your expectations. It was an uncommon instance, and we will do better

Dear Sharon Thank you for your response, please feel free to reach out with your suggestions, we strive to do better, and we look forward to seeing you again

Thank you for taking a moment to leave a review, Yesenia. The staff and I at the Red Roof Inn Lewisville were disappointed to see your 1/5 score. You stated that you didn't stay at our hotel, which was saddening to read. On behalf of Red Roof, we would like to thank you again for sharing with us. We hope that you give us the opportunity to host you in the future. With thanks, Red Roof Management

Hello Robert,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Lewisville. We are sorry you had a less than satisfactory experience, prompting your 4/10 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Vanessa. The staff and I at the Red Roof Inn Lewisville were disappointed to see your 2/10 score following your stay. In order to understand what prompted your 2/10 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Red Roof Management

Hi Jackeline,Thank you for taking the time to write a review of your stay at the Red Roof Inn Lewisville. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,RedRoof Management

Dear Faraz, Thank you for leaving us such a great comment. I appreciate your comments regarding your recent stay at the RED ROOF INN LEWISVILLE.I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our servicesThank you again for sharing your experience. We look forward to seeing you on your future travels.

Dear Kimberly Thanks for sharing your feedback. We are sorry your experience did not match your expectations. It was an uncommon instance, and we will do better.

Dear Kimberly Thank you for leaving us such a great comment. I appreciate your comments regarding your recent stay at the RED ROOF INN LEWISVILLE. we strive to continuously improve the quality of our services. We’re thrilled that you loved your experience; our staff will be happy to read what you've written. We place customer experience and satisfaction at the top of our agenda, and your review reaffirms the hard work that we do every day. So, thank you for your kind words and we look forward to seeing you again.

Dear Kevin Thanks for sharing your feedback. We are sorry your experience did not match your expectations. It was an uncommon instance, and we will do better. The Bar is operated by Different owners. we will inform this problem to the bar owner.

Dear Terry, Thank you for leaving us such a great comment. I appreciate your comments regarding your recent stay at the RED ROOF INN LEWISVILLE.I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our servicesThank you again for sharing your experience. We look forward to seeing you on your future travels

Dear JoshuaThank you for your response, please feel free to reach out with your suggestions, we strive to do better, and we look forward to seeing you again

Dear Roderick Thanks for sharing your feedback. We are sorry your experience did not match your expectations. It was an uncommon instance, and we will do better.We would love to make things right if you give us another chance.

Hello Angely, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LEWISVILLE and I are delighted to see your perfect score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof Management RediResponse Specialist

Hello Jack,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Lewisville. I am glad that you were pleased with the convenience of our location, our nice and considerate staff and all the other kind remarks highlighted. However, I am disappointed that your experience was less than ideal due to the stained sheets you described, and all the other concerns highlighted. I humble apologize for any inconvenience this may have caused. To prevent this from happening again, your comments will be taken into consideration to make changes to improve our customer experience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

Dear Jamaal, Thank you for leaving us such a great comment. I appreciate your comments regarding your recent stay at the RED ROOF INN LEWISVILLE.I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our servicesThank you again for sharing your experience. We look forward to seeing you on your future travels.

Thanks for sharing your feedback. We are sorry your experience did not match your expectations. It was an uncommon instance, and we will do better.But you reserved a king smoking 1 bed and you get the smoking room whatever you requested on reservation, so that is why it smells like smoke

Thanks for sharing your feedback. We are sorry your experience did not match your expectations. It was an uncommon instance, and we will do better.

Dear Stephine, Thank you for leaving us such a great comment. I appreciate your comments regarding your recent stay at the RED ROOF INN LEWISVILLE.I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our servicesThank you again for sharing your experience. We look forward to seeing you on your future travels.

Dear TY Thanks for sharing your feedback. We are sorry your experience did not match your expectations.

Dear Stephanie, Thank you for leaving us such a great comment. I appreciate your comments regarding your recent stay at the RED ROOF INN LEWISVILLE.I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our servicesThank you again for sharing your experience. We look forward to seeing you on your future travels.

Hello Nkem,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Lewisville and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Dear RobynThank you for your response, please feel free to reach out with your suggestions, we strive to do better, and we look forward to seeing you again

Dear Kathleen, Thank you for leaving us such a great comment. I appreciate your comments regarding your recent stay at the RED ROOF INN LEWISVILLE.I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our servicesThank you again for sharing your experience. We look forward to seeing you on your future travels.

Thank you for taking a moment to leave a review, Roberto. Myself and the staff at the Red Roof Inn Lewisville appreciate your 5/5 score following your stay. We aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another great experience.Sincerely, Gabrielle RediResponse Specialist

Thank you for taking a moment to leave a review, Corey. Myself and the staff at the Red Roof Inn Lewisville were disappointed to see your 1/5 score following your stay. In order to understand what prompted your 1/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,GabrielleRediResponse Specialist

Hello Rudy, Thank you for taking a moment to complete our survey. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely, Toni-Ann RediResponse Specialist Red Roof Inn - Redroof

Dear Alan Thank you for leaving us such a great comment. I appreciate your comments regarding your recent stay at the RED ROOF INN LEWISVILLE. we strive to continuously improve the quality of our services. We’re thrilled that you loved your experience; our staff will be happy to read what you've written. We place customer experience and satisfaction at the top of our agenda, and your review reaffirms the hard work that we do every day. So, thank you for your kind words and we look forward to seeing you again

Dear LeMeika Thanks for sharing your feedback. We are sorry your experience did not match your expectations. It was an uncommon instance, and we will do better. We are painting the doors and to dry up the paint the door was left open till it dry, we do have a watch on all rooms and GSR already inform you upon the check-inWe would love to make things right if you give us another chance.

Dear Bradley, Thank you for leaving us such a great comment. I appreciate your comments regarding your recent stay at the RED ROOF INN LEWISVILLE.I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our servicesThank you again for sharing your experience. We look forward to seeing you on your future travels.

Dear David, Thank you for leaving us such a great comment. I appreciate your comments regarding your recent stay at the RED ROOF INN LEWISVILLE.I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our servicesThank you again for sharing your experience. We look forward to seeing you on your future travels.

Dear Veronica Thank you for leaving us such a great comment. We’re thrilled that you loved your experience; our staff will be happy to read what you've written. We place customer experience and satisfaction at the top of our agenda, and your review reaffirms the hard work that we do every day. So, thank you for your kind words; we look forward to seeing you again.

Hello MikeThank you for your feedback. we strive to do it better. we hope to see you soon again.

Dear Kenneth, Thank you for leaving us such a great comment. I appreciate your comments regarding your recent stay at the RED ROOF INN LEWISVILLE.I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our servicesThank you again for sharing your experience. We look forward to seeing you on your future travels.

Dear Joe,Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN LEWISVILLE regarding the great rooms and employees. I do apologize for the situation highlighted regarding the loitering along with the other issues mentioned. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OshaneRed Roof ManagementRediResponse Specialist

Hello Luis,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN LEWISVILLE. It's great to hear that you found the rooms to be clean and organized. However, I am sorry for any inconvenience caused due to the insects you reported in the first room and the situation you mentioned regarding the pool. Please be advised that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. In regards to the pool, it was closed for chemical treatment 4-5 hours. Thank you for sharing your experience. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Dear JohnelThank you for your response, please feel free to reach out with your suggestions, we strive to do better, and we look forward to seeing you again

Dear Ahmed Thanks for sharing your feedback. We are sorry your experience did not match your expectations. It was an uncommon instance

Hello Jason, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LEWISVILLE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Dear DavidThank you for your response, please feel free to reach out with your suggestions, we strive to do better, and we look forward to seeing you again

Dear Jason, Thank you for leaving us such a great comment. I appreciate your comments regarding your recent stay at the RED ROOF INN LEWISVILLE.I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our servicesThank you again for sharing your experience. We look forward to seeing you on your future travels.

Hello Senecia,I appreciate you taking the time to share your feedback. The issue you've highlighted regarding your interaction with staff is truly upsetting. Here at Red Roof, customer service is one of our top priorities, so I am disappointed that was not achieved with you. Again I thank you for this feedback. I do hope you'll return, to provide you with a better experience. Sincerely,Toni-AnnRediResponse Specialist

Dear Jason, Thank you for leaving us such a great comment. I appreciate your comments regarding your recent stay at the RED ROOF INN LEWISVILLE.I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our servicesThank you again for sharing your experience. We look forward to seeing you on your future travels.

we are extremely sorry for the inconvenience that happens during your stay with the loud noise of the door installation

Dear Yolanda, Thank you for leaving us such a great comment. I appreciate your comments regarding your recent stay at the RED ROOF INN LEWISVILLE.I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our servicesThank you again for sharing your experience. We look forward to seeing you on your future travels.

Dear Robert, Thank you for leaving us such a great comment. I appreciate your comments regarding your recent stay at the RED ROOF INN LEWISVILLE.I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our servicesThank you again for sharing your experience. We look forward to seeing you on your future travels.