Pool

Reviews of Days Inn By Wyndham Lexington/Columbia

2 out of 5
Days Inn By Wyndham Lexington/Columbia
1015 South Lake Drive, Lexington, SC

Reviews

6.8
Rating 10 - Excellent. 89 out of 349 reviews" "
Rating 8 - Good. 78 out of 349 reviews" "
Rating 6 - Okay. 78 out of 349 reviews" "
Rating 4 - Poor. 62 out of 349 reviews" "
Rating 2 - Terrible. 42 out of 349 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Dean

Liked: Staff & service
Disliked: Cleanliness
Time to shampoo the carpets! Can't walk barefoot without getting black soles.
Stayed 1 night in Apr 2024
Response from Hotel Manager on May 1, 2024
Dear Guest,Thank you for bringing this to our attention. We apologize for the inconvenience caused by the condition of the carpets. Maintaining a clean and comfortable environment is important to us, and we will address this issue promptly to ensure a better experience for our guests. Your feedback is appreciated, and we hope to have the opportunity to improve your experience during future stays.Sincerely,Hotel Manager

10/10 Excellent

Luissana

Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 22, 2024
Dear Luissana,Thank you for your excellent rating! We're thrilled to hear that you had a wonderful experience during your stay. Your satisfaction is our top priority, and we're delighted that you enjoyed your time with us. We look forward to welcoming you back for another fantastic stay in the future.Sincerely,Hotel Manager

4/10 Poor

Ron

Stayed 1 night in Apr 2024
Response from Hotel Manager on May 10, 2024
Dear Ron,We're sorry to hear that your experience fell short of expectations. Your feedback is valuable to us, and we would like to learn more about your stay to improve our services. Please feel free to reach out to us directly with any specific concerns you may have.Sincerely,Hotel Manager

10/10 Excellent

Ramiro

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a gutter business and I took myself and 3 other employees here to do a job about 6 miles from here. It was a great place to stay, rooms were clean, ppl were friendly. It was quiet and check in and out was a breeze, we used Expedia originally,but needed to add an additional day and it wasn't an issue at all for us to book the two rooms for another night. There was also a McDonald's and gas station right there in the same vicinity.i would definitely stay here again.Thank you for your hospitality.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 7, 2024
Dear Guest,Thank you for choosing to stay with us during your business trip and for taking the time to share your positive experience! We're delighted to hear that you found our hotel to be clean, convenient, and accommodating. It's great to know that our friendly staff, quiet atmosphere, and seamless check-in/out process contributed to a pleasant stay for you and your team.We appreciate your kind words and recommendation, and we look forward to welcoming you back for another enjoyable stay in the future!Sincerely,Hotel Manager

4/10 Poor

Robert J

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was great! A little hard to find the drive. I haul RV’s as a job. There isn’t parking there for my truck and RV on the property, but they share a lot with Circle K, where there is truck parking. (There wasn’t room by the time I arrived). I was able to park at McDonalds. The property looks great outside. Could use some upgrades/maintenance inside. First room I got, toilet wasn’t filling. Was constantly running when I got there.(I shut the valve off room- #220.) They gave me #218. Exhaust fan in bathroom was very noisy.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 12, 2024
Dear Guest,Thank you for your review. We're pleased to hear that you found our staff to be great and appreciated the external appearance of our property. We apologize for any inconvenience you experienced with the initial room and the issues with the toilet and exhaust fan. Your feedback is valuable to us, and we will address these maintenance concerns promptly. We hope to have the opportunity to welcome you back for an improved experience in the future.Sincerely,Hotel Manager

2/10 Terrible

KRISTIN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am not a picky person. However, I checked in at midnight and could not stand the musty smell after a few hours. In addition to the smell, after a 3rd roach siting, I left at 3:00 a.m. I do not recommend.
Stayed 1 night in Feb 2024
Response from Jay P on Feb 26, 2024
Dear Kristin,We didn’t receive any complaints at front desk but we still throughly inspected the room and found no issues in the room. We apologize if we caused you any inconvenience during your stay. Thank you,

10/10 Excellent

Antare

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 20, 2024
Dear Antare,Thanks for your kind words and letting us know you had nice stay with us and we appreciate your comment and are looking forward to welcoming you back soon.Sincerely, Hotel Manager.

10/10 Excellent

Alex

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman who checked us in was great and funny! The room was clean and quiet. The checkin was easy, so was check out.
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 20, 2024
Dear Alex,We're delighted to hear that you had a wonderful experience during your stay! It's fantastic to know that our check-in process was easy and that you found our staff to be friendly. We're also pleased that you enjoyed a clean and quiet room. Thank you for choosing us, and we look forward to welcoming you back in the future!Sincerely, Hotel Manager.

10/10 Excellent

Chelsea

Traveled with family
Liked: Cleanliness, staff & service
Great staff, rooms are comfortable, clean but slightly outdated, only issue is plumbing was terrible in the bathroom. The toilet was over flowing each time anyone used the bathroom.
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 19, 2024
Dear Guest,Thank you for your feedback and for highlighting the positives of your stay, including our great staff and comfortable, clean rooms. We apologize for the inconvenience caused by the plumbing issues in the bathroom. Your comments will be addressed promptly to ensure a more enjoyable experience for our guests in the future. We appreciate your understanding and hope to welcome you back for an improved stay.Sincerely,Hotel Manager

2/10 Terrible

Larry

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Reservation was for a double handicap the property did not haves clean double
Stayed 1 night in Feb 2024
Response from Jay P on Feb 16, 2024
Dear Mr. Larry,I apologize for the incontinence your having during your stay. I would like to inform you that the original reservation came in for a room with two queen beds, we do have those available. I want to thank you for taking your time to leave us a review of your current stay.

6/10 Okay

Stephanie, Fort Mill

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall, the room was clean and the bed was very comfortable. The hotel is beside I-20 so it is pretty busy. We were awaken several times to sirens and at some point during the night a group talking loudly outside our door. The biggest disappointment was the "continental" breakfast. The choices were frosted flakes and raisin bran cereal, milk and yogurt. All other options had sticky notes stating sorry they were out. It's a basic, no frill place to stay for a decent price. We only stayed one night but would probably not stay more than that in the future. It is located behind McDonald's and Circle K so at least you can walk for more options.
Stayed 1 night in Feb 2024
Response from Hotel manager on Feb 6, 2024
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you found the room clean and the bed comfortable. However, we apologize for the disruptions caused by the hotel's proximity to I-20 and the noise disturbances during the night. We also regret that the breakfast options did not meet your expectations and appreciate your input on areas for improvement. Your comments are valuable to us, and we will work to address them to ensure a better experience for our guests in the future. We hope to have the opportunity to welcome you back and provide a more satisfactory stay.Sincerely,Hotel Manager

8/10 Good

Erin

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Hotel manager on Jan 31, 2024
Dear Guest,Thank you for taking the time to share your rating. We're delighted to see that you had a positive experience during your stay, earning us an 8 out of 10. Your feedback is valuable, and we are committed to continuously improving. If there's anything specific you enjoyed or areas where we can enhance, please feel free to share. We look forward to welcoming you back for an even better experience.Sincerely,Hotel Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hotel manager on Jan 22, 2024
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in several Days Inn and have always been satisfied.
Stayed 1 night in Jan 2024
Response from Hotel manager on Jan 22, 2024
Dear Guest,Thank you for your loyalty and positive feedback! We're delighted to hear that you have consistently had satisfying experiences at Days Inn. Your continued support is greatly appreciated. If there's anything specific you enjoy about your stays or any suggestions you have, please feel free to share. We look forward to welcoming you back on your next visit.Sincerely, Hotel Manager

10/10 Excellent

LORI

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite & hospitable staff.
Stayed 3 nights in Dec 2023
Response from Hotel Manager on Dec 16, 2023
Dear LORI,Thank you for the perfect 5 out of 5 rating! We're delighted to hear that you experienced very polite and hospitable staff. We appreciate your positive feedback!Sincerely, Hotel Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel manager on Dec 11, 2023
Dear Guest,Thank you for the perfect score! We're thrilled to know you had a great experience during your stay. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. We look forward to hosting you again in the future.Sincerely, Hotel Manager

6/10 Okay

Heather

Traveled with family
Very basic. Breakfast over at 9am. No extras.
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 28, 2023
Dear Heather, Thanks for the stay and the feedback. Your comments are important for us. We shall definitely work on your observations. You can expect a further improved stay next time. Visit us again soon.Sincerely, Hotel Manager.

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom had a stale smell.
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 23, 2023
Dear Mike,We apologize for any inconvenience you experienced with the bathroom smell. Our team is committed to maintaining a clean and comfortable environment. Your feedback is valuable, and we will address this issue promptly. Thank you for bringing it to our attention, and we hope to have the opportunity to welcome you back for an improved stay. Sincerely, Hotel Manager.

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Stayed 2 nights in Nov 2023
Response from Hotel Manager on Nov 18, 2023
Dear Guest,Thanks for your visit to our hotel, and I'm disappointed to see a 6-star rating. Please tell us more about your stay and if we missed any marks on hospitality. Your feedback will be useful for us to improve our services. We look forward to seeing you again soon! Sincerely,Hotel Manager.

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Mostly good
Had a twenty minute wait checking in because a previous traveler had some kind of issue that was hard to resolve. Can't say that it was the hotel's fault. Very little for breakfast the first day even though we were there an hour before closing. Big crowd the previous day apparently took too much of the best items. Desk attendant said they were not allowed to put more out. We were fine the next two days when the number of guests was smaller. Some what noisy with many sirens on the main road outside throughout the night. Main trash bin being emptied outside a 2 am was also noisy. Rooms were comfortable and clean. It was difficult to find with no entrance signs and being located behind a McDonalds and a gas station. You have to enter the hotel through the McDonalds or gas station driveways, and there is not even a sign that we could see there that indicated Days Inn was back there.
Stayed 4 nights in Nov 2023
Response from Hotel Manager on Nov 16, 2023
Dear Robert,Thank you for sharing your feedback. We apologize for the inconvenience during check-in and breakfast. We appreciate your understanding and are glad to hear that the rooms were comfortable and clean. We'll address the noise concerns and signage issues to improve the overall experience for our guests.Sincerely, Hotel Manager.

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty and run down. Housekeeping only emptied trash and replaced towels. Wouldn't stay there again if they paid me
Stayed 3 nights in Nov 2023
Response from Hotel Manager on Nov 15, 2023
Dear Kevin,We're sorry to hear about your disappointing experience. Cleanliness is a top priority, and we apologize for not meeting your expectations. Your feedback is important, and we will address this matter with our team to ensure improvements. We appreciate your feedback, and we hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

10/10 Excellent

Rick J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baseball tournament
Room clean and beds were good .Tv had alot channels which was good for raining Saturday. Manger was great 👍
Stayed 2 nights in Nov 2023
Response from Hotel manager on Nov 13, 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

6/10 Okay

Glenn

Disliked: Cleanliness, amenities, property conditions & facilities
Was quite but a lot of sketchy people around the hotel, most disturbing was what looked like a lot of blood stains sprayed across the roof, couldn't get out of there quick enough.
Stayed 1 night in Oct 2023
Response from Jay P on Oct 30, 2023
Dear Guest,Thank you for taking your time to leave a review of your stay. I can assure you that the stain on the celling is not from blood, it is a stain from accidental over spray of color. It is also not red/brown that one can assume it’s blood. I would like to thank you again for taking the time to leave us a review of your stay.

8/10 Good

Sandra

Traveled with partner
Liked: Amenities
Good location. Easy to get to. Helpful staff.
Stayed 2 nights in Oct 2023
Response from Hotel Manager on Oct 18, 2023
Dear Sandra, I appreciate you letting us know you had a nice stay with us and thank you for your kind words about our location and helpful staff. We look forward to welcoming you back soon and looking forward to seeing you again. Sincerely, Hotel Manager.

6/10 Okay

Randolph

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Signage is terrible and the hotel can be easily missed - even with GPS. Set way back off the road, the entrance is shared with a McDonalds and CircleK gas and if you turn too soon (or too late) you can end up on I20. Turning left out of the lot is a huge challenge with heavy traffic in both directions. Liked the in-room coffee, microwave and fridge. While we were gone most days till 4ish, Housekeeping only got in one day out of 4. One day, knocking on the door at 6:30 pm to service the room. Pool was closed. Satellite tv but if you’re not familiar with satellite service, the remote can be very confusing.
Stayed 4 nights in Oct 2023
Response from Hotel Manager on Oct 17, 2023
Dear Randolph, Our goal is to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we’re doing well and when we are so we can get better. If we let you down, I apologize. We have taken note of these comments to make sure we do better than ever for future guests. Sincerely, Hotel manager.

6/10 Okay

Jason

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Room was fine. No amenities. Was supposed to come with free breakfast. When we got down there...at 8am, we were told the eggs would take an hour. There was no coffee and the waffle maker batter was unavailable. Total Bust!
Stayed 1 night in Oct 2023

8/10 Good

Carlos

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Building looks old specially inside the room. Flies, spiders and ants.
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 16, 2023
Dear Carlos,Your observations will definitely be taken into consideration.Guest comments are valuable inputs for us to better our services.You can expect a further improved stay next time.We hope you will come back and see us again soon.Sincerely,Hotel Manager.

6/10 Okay

Emily

Liked: Cleanliness, staff & service
Disliked: Amenities
I did not like the Shower Head being so high. The bathroom was clean. The room had a smell. The bed was comfortable. The TV did not work until the girl helped. The Breakfast was no big deal.
Stayed 3 nights in Oct 2023
Response from Hotel manager on Oct 14, 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 Excellent

Nick

Stayed 1 night in Oct 2023
Response from Hotel Manager on Nov 1, 2023
Dear Nick, Thanks for your choosing our hotel for your stay and 5 Stars you have given us based on the experience. Hope you had a wonderful experience with us. Please visit us again. Sincerely,Hotel Manager.

10/10 Excellent

Charles

Traveled with partner, Traveled with family
Liked: Amenities
We’re comfortable and feel safe. We’re just here for a funeral. Accommodations are fine for our purpose
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 7, 2023
Dear Charles, Thanks for visiting our hotel and appreciate nice comments about your stay and safety. Our top is to provide safety to our guests and we are glad to know that you found our hotel safe to stay. We are pleased you liked each and every aspect of our hotel and hospitality. Please visit us again. Sincerely, Hotel Manager.

10/10 Excellent

Jainit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel and staff
This place has been the most amazing place. Just outside of columbia where you dont have to deal with traffic. Our room was clean and the breskfast was great. The beds were comfy, to sleep in. Bathroom, was very nice. The pressuer was awesome, just enough to make you feel relaxed. I will stay here again when we're back for games. The service, at the front desk and the staff here has always been super friendly, and helpful! They also suggested me some of the best restorents in the area. We're foody people so that was a major plus for us.
Stayed 1 night in Sep 2023
Response from Hotel Manager on Oct 2, 2023
Dear Jainit,Thank you for your wonderful comment. We are delighted that your time with us was so amazing! Our team endeavors to go above and beyond to ensure a great experience for our guests. We look forward to hosting you again soon for another fantastic experience.Sincerely,Hotel Manager

10/10 Excellent

Duane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room were very clean.
Stayed 1 night in Jun 2023
Response from Hotel manager on Sep 28, 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

4/10 Poor

tom

Business traveler
Disliked: Amenities, property conditions & facilities
non smoking room smelled awful from old cigarette smoke--no milk for cereal--no orange juice
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 25, 2023
Dear Tom,We appreciate your feedback and thank you for sharing your experience with us. We sincerely apologize for any disappointment you encountered during your stay. Your concerns will be thoroughly investigated, and we are committed to taking the necessary measures to enhance our guests' experiences moving forward. We hope you'll consider giving us another opportunity to host you, and we look forward to welcoming you back soon for an improved stay. Your satisfaction is our priority.Sincerely,Hotel Manager

4/10 Poor

Alexander

Business traveler
Disliked: Amenities, property conditions & facilities
Bed sheets appeared not changed pillows smelled like someone just slept on it, sheets appeared dirty and was not tucked correctly (sloppy)
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 25, 2023
Dear Alexander,We sincerely apologize for the issues you encountered with the cleanliness and presentation of your bedding during your stay. This falls below our standards, and we take your feedback seriously. Your comments will be shared with our housekeeping team to ensure such oversights are not repeated in the future. We understand your disappointment and hope you might consider staying with us again, where we'll work diligently to provide a more comfortable and well-prepared room for your next visit. Your comfort and satisfaction are important to us.Sincerely,Hotel Manager

10/10 Excellent

kline

Liked: Cleanliness
The property was not much from the outside but the bed was very comfortable , the room was quite clean, breakfast was fine and checkin and checkouit was good. just what we needed for a good nights sleep at mid trip.
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 21, 2023
Dear Kline,We're pleased to hear that despite the property's appearance from the outside, you had a comfortable stay with a clean room, good breakfast, and smooth check-in and check-out processes. Sometimes, a comfortable bed and a restful night's sleep are just what you need during a trip. Thank you for sharing your experience, and we hope you had a pleasant rest of your journey!Sincerely, Hotel Manager

6/10 Okay

Kira

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Just OK
Me and my two kids (11&14) had a two night stay. Check-in was quick and easy. The clerks on all shifts were very nice. We had breakfast around 8AM on both mornings and the area was clean. They had waffles, muffins, egg and cheese omelets, yogurt, cereal, milk, coffee and juice. The pool was running and clean but was closed for the season. Apparently, they close it the first weekend in September. I asked for more shampoo and they didn't have any. There were long leg spiders above the shower head. Easy to get in and out of. Located behind McDonalds and Circle K. About a 15 minute drive to downtown Columbia.
Stayed 2 nights in Sep 2023
Response from Hotel Manager on Oct 31, 2023
Dear Kira,Thank you for sharing your feedback. We take great pride in providing our guests with the best possible stay experience. It is our privilege to welcome guests like you who are generous in appreciating the good things. We apologize for the unavailability of extra shampoo and the presence of spiders above the shower head. We'll address these issues for improvement. Please visit us again.Sincerely,Hotel Manager

8/10 Good

Gwen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was very disappointed in breakfast. There were only two choices of items and they seemed to not have any refills. Some people didn’t even get waffles cause they didn’t have any more mix. I would not recommend that hotel. I’m surprised Wyndham would be represented that way.
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 18, 2023
Dear Gwen,Thank you for your feedback. We apologize that our breakfast did not meet your expectations during your stay. We take our guests' feedback seriously and will work to improve our breakfast offerings to ensure that we are providing a satisfying and enjoyable experience for all of our guests. We hope you will visit again soon.Sincerely,Hotel Manager

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Hotel Manager on Sep 6, 2023
Dear Janice,Thank you for your feedback and for taking the time to rate your experience. We would love to know how we can improve to make your next stay more enjoyable. Please feel free to share any specific suggestions or concerns with us. We hope to have the opportunity to serve you better in the future.Sincerely,Hotel Manager

6/10 Okay

James

Liked: Room comfort
Disliked: Cleanliness, staff & service
Could do better
At check in, they tried to get me to pay again. After 3 attempts to get my credit card to run again for the balance, he handed me a room key and we completed check in. I had previously showed thin that the nights stay was prepaid. The bath fan was noisy, and there was only i bar of soap. 1 for the shower, and 1 for the sink would have been helpful. There was no one at the front desk at checkout, so I just left the key on the counter.
Stayed 1 night in Aug 2023
Response from Hotel Manager on Aug 29, 2023
Dear James,Thanks for sharing your thoughts about your stay. On the basis of your comments, I have personally taken action to investigate these claims, and we will take immediate action if necessary. Request your understanding and reconsideration to visit. Sincerely,Hotel Manager.

4/10 Poor

sara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Someone had clearly been smoking in my room. The room itself needs a lot of help. Receptionist stayed behind a security glass window and it felt pretty sketchy all around.
Stayed 1 night in Aug 2023
Response from Hotel Manager on Aug 20, 2023
Dear sara,Thank you for choosing our property.We are very sorry that we did not meet your expectations.Your comments are very important to us, as they will help us to improve our services and our guest experience even more.We hope that you will visit us again.SincerelyHotel Manager

10/10 Excellent

Mitchell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Hotel Manager on Aug 16, 2023
Dear Mitchell,Thanks so much for your 10 out of 10 stars ratings. I am delighted you had a nice experience with us. We're honored that we can satisfy a very large percentage of our guests each day. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely,Hotel Manager.

6/10 Okay

Barbara

Disliked: Cleanliness
I come here every month usually because the price is good, but anymore when i stay here i find alot of issues. In this room my alarm clock was busted just sitting on the nightstqnd. The plug for tub screwed off i had to put that back on.
Stayed 1 night in Jul 2023
Response from Hotel Manager on Jul 31, 2023
Dear Barbara, Appreciate your feedback and telling us what you liked and also the areas where we need toimprove. We shall work further to improve the amenities and hospitality based on your observations. Hope to welcome you again soon.Sincerely, Hotel Manager.

10/10 Excellent

Samolu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Jay Patel on Jul 25, 2023
We're so pleased to see that you enjoyed your stay with us here at Days Inn Lexington SC. We're looking forward to seeing you again when your travels bring you back to the town.

10/10 Excellent

Daniel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay here. We stopped on our longer trip. We weren’t expecting this motel to be as clean and comfortable. The area also felt very safe.
Stayed 1 night in Jul 2023
Response from Hotel Manager on Jul 20, 2023
Dear Daniel,Thanks for your comments. I’m glad we met your needs. Our goal is to meet the needs and exceed the expectations of all guests, and I hope that was the case with your stay. When you need a clean, comfortable place to stay in the future, we’ll be here for you. Sincerely,Hotel Manager.

4/10 Poor

Sandra

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Not very clean.
Stayed 1 night in Jul 2023
Response from Hotel Manager on Jul 15, 2023
Dear Sandra,Thanks for your comments and opinions. I’m upset to hear that we disappointed you and that you had such an unpleasant experience with the cleanliness was not up to standards. We have taken note of these comments to make sure we do better than ever for future guests. Thanks again for sharing your thoughts with us.Sincerely,Hotel Manager.

10/10 Excellent

Leanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Clean Hotel
The hotel was clean. The pool was great, it was well maintained. The area felt safe for me and my kids
Stayed 2 nights in Jul 2023
Response from Hotel Manager on Jul 11, 2023
Dear Leanne,Thank you for your positive review! We're thrilled to hear that you found our hotel to be clean and well-maintained. It's wonderful to know that you and your kids enjoyed the great pool and felt safe in the area. We appreciate your feedback and hope to have the opportunity to welcome you and your family back in the future.Sincerely,Hotel Manager.

6/10 Okay

Amber

Stayed 1 night in Jun 2023
Response from Hotel Manager on Jul 4, 2023
Dear Amber,Thanks for your visit to our hotel, and I'm disappointed to see a 6-star rating. Please tell us more about your stay and if we missed any marks on hospitality. Your feedback will be useful for us to improve our services. We look forward to seeing you again soon! Sincerely,Hotel Manager.

4/10 Poor

Sid

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
There were clothes under the one bed and the bathroom floor was very dirty behind the door when you closed it
Stayed 1 night in Jun 2023
Response from Hotel Manager on Jun 27, 2023
Dear Sid,Thank you for the review. I’m sorry we failed to meet your expectations. We take pride in the cleanliness of our hotel and in the overall experience we provide to guests. I sincerely apologize that we let you down and assure that action is already being taken to make things better for the future. Your experience is not an indication of how we normally do business, and we’ll work to provide a more consistent experience in the future.Sincerely,Hotel Manager.

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’re very happy with the hotel
EC who checked us in was great. The room size and the bed and pillows were great! It’s very hard to find good pillows! The air conditioner was clean. I react to bad/dirty filters on air conditioners. My allergies didn’t act up. No Asthama attack when I turned it on!! The breakfast was good!
Stayed 1 night in Jun 2023
Response from Hotel Manager on Jun 23, 2023
Dear Jennifer, Thank you for taking the time to offer positive comments about our hotel. I'm glad you like our great hospitality. It's a true pleasure to serve you, and we look forward to providing total satisfaction to you again in the future. When you need us, we'll be here for you. Sincerely, Hotel Manager.

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel limpio
El hotel estaba limpio. Mi habitación era grande y limpia, la cama era muy cómoda. Había dejado mis herramientas en mi camión y nadie se metió con ellas.
Stayed 1 night in Jun 2023
Response from Hotel Manager on Jun 13, 2023
Dear Jose,Thank you for choosing to stay with us and for sharing your positive experience. We're thrilled to hear that you found our hotel to be clean and that your room was spacious and comfortable. It's also great to hear that you were able to keep your tools safe in your truck during your stay.Our team works hard to ensure that our guests have a clean and comfortable environment to stay in, and we're glad it met your expectations.Thank you again for staying with us, and we hope to welcome you back soon for another great stay.Sincerely,Hotel Manager.