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Reviews of Hotel Mercure Libourne Saint-Emilion

4 out of 5
Hotel Mercure Libourne Saint-Emilion
3 Quai Souchet, Libourne, Gironde

Reviews

8.8

Excellent

Rating 10 - Excellent. 182 out of 351 reviews" "
Rating 8 - Good. 137 out of 351 reviews" "
Rating 6 - Okay. 22 out of 351 reviews" "
Rating 4 - Poor. 5 out of 351 reviews" "
Rating 2 - Terrible. 5 out of 351 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

jean-gabriel, montreal

Liked: Staff & service, property conditions & facilities
Bad Design of rooms
Stayed 4 nights in Apr 2024

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like Libourne, room had nice view of riverside area

8/10 Good

Anne

Stayed 2 nights in Jul 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff
Stayed 3 nights in Jul 2023

10/10 Excellent

Ian

Stayed 1 night in May 2023

8/10 Good

Lorraine

Stayed 1 night in May 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab dog friendly hotel in great position
Fabulous staff who called around to book us a restaurant. Very handy, secure parking. Gorgeous, dog friendly hotel in a great position. Loved it.
Stayed 1 night in Mar 2023

10/10 Excellent

Roman

Stayed 11 nights in Nov 2022

8/10 Good

Pamela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and informative, rooms were clean.

8/10 Good

Robin L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Votre Équipe du Mercure Libourne Saint Emilion on Nov 18, 2022
Bonjour Monsieur Robin,Nous vous remercions pour votre retour et sommes heureux de constater que vous avez apprécié votre séjour. En vous souhaitant une excellente journée,Bien Cordialement

8/10 Good

Lorna

Stayed 3 nights in Aug 2022

10/10 Excellent

Mary, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and efficient. Nice to have parking.
Stayed 1 night in Jun 2022

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good. Staff welcimung and accommodating
Stayed 2 nights in May 2022

10/10 Excellent

Michelle, St Petersburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great staff
Stayed 1 night in Dec 2021

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Position
Nice modern hotel on riverbank of this quaint town with good restaurants within a few minutes walk. The only issue is that the rooms are relatively small.
Stayed 1 night in Oct 2021

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

8/10 Good

Kristian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2020

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rip
Very good stay, well looked after
Stayed 9 nights in Aug 2020

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay
Everything was really good, the room was clean, nice, the air conditioning worked well. Breakfast was nice with eggs, bacon, Ham, cheese, french breads, coffee, tea.
Stayed 1 night in Aug 2020

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Super stay ideally located on the edge of the old town on the banks of the Dordogne, planned to take a train to Bordeaux from the nearby station but the reliable French decided on a National Strike! We visited St Emilion instead which is lovely.
Stayed 2 nights in Dec 2019

8/10 Good

Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and friendly
Always very friendly and helpful in this hotel. Very clean. Bar is quite expensive tho
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to all amenities. Good room size. All good. Only small personal dislike was the air freshener used in the lobby.
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveler

Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel. Breakfast buffet was very good. Several restaurants nearby.
Stayed 3 nights in Sep 2019

8/10 Good

Cai H

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Randal

Traveled with family
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre et Hôtel très propres, rien à redire. La chambre est spacieuse et la salle de bain également, décoration choisie avec soins.
Stayed 1 night in Aug 2019

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel and location in Libourne
This hotel is perfect. Clean , modern, comfortable and the service is A1
Stayed 1 night in Jun 2019

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I hope to be back
The Hotel staff were fantastic -- pleasant and professional. The breakfast was delicious, and the room spacious.
Stayed 4 nights in Jun 2019

2/10 Terrible

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not a golf spot
Golf course closed which is the whole reason we stayed. Only one restaurant open and it’s average, don’t bother with the Spa either!
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating. Helpful and friendly staff. Great location.
Stayed 2 nights in May 2019

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Location is right on the water, breakfast was terrific, front desk staff top notch, secured parking.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistently pleasant hotel
Consistently pleasant hotel, easy to find and to park, convenient for a short walk into central Libourne which is itself an attractive small town.
Stayed 1 night in Jan 2019

10/10 Excellent

Rolfe

An excellent place to stay in Libourne
First time in Libourne. The hotel was clean and very comfortable. Staff were friendly and the location was excellent
Stayed 1 night in Sep 2018

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem close to Saint-Emilion
A Perfect place to sray when you visit the wine region and Saint-Emilion. Located in the small city of Libourne, you will find at the Mercure all the amenities you need for a cosy adventure in wine country. Easy parking, extremely comfortable bed, and great service. I highly recommend it !
Stayed 1 night in Jul 2018

6/10 Okay

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
Nice business hotel in a rundown, bleak area
Nice business hotel in a rundown, bleak area with horrible parking. Walking alone at night is scary. Driving the extremely narrow and crowded streets is scarier. Too bad this hotel is where it is.
Stayed 2 nights in Sep 2017

10/10 Excellent

Gilann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good hotel, unfriendly reception
The hotel itself is fine; standard modern Mercure. Receptionist Sailata was profoundly unfriendly, almost hostile, for no obvious reason and this spoiled our stay. This was greatly in contrast with our previous visits to this hotel, where the reception has been friendly, welcoming and helpful.
Stayed 1 night in Aug 2017

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend visit to the vineyards
Overall a good stay although disappointing there was no restaurant, only preprepared room service meals other than breakfast. We did not take breakfast because we believe that it was very overpriced compared to other hotels of similar quality that we have enjoyed. The staff were extremely helpful and accommodating and did what they could to help guests overcome the difficulties faced by ongoing roadworks that impacted on entrance and exit to the car park. The effective air conditioning was an absolute bonus given the temperatures above 35 degrees in the shade! The internet was not so strong and we never achieved more than a sixty per cent signal.
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Terje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Terje

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Aidan, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Spent one night here in June, The staff were very friendly and the hotel spotless. As id expect from the Mercure chain the room was clean and comfortable. The town itself didn't seem so have much going on but it was late when we arrived and the hotel bar was sufficient for a drink.

10/10 Excellent

O&O, Edmonton, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a delight to visit such a neat, fresh, modern property.

8/10 Good

Geoffrey, Bedfordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but breakfast is far too expensive
Stayed here for a couple of nights when touring (by aircraft) round France. Good hotel, very clean and up market, room comfortable but breakfast was an outrageous €15 so we went into town for half that price.

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

robyn, Boorowa NSW Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel by the River
Had an overnight on our was to stay with friends in Castillonnes. Staff were very friendly and helpful. Hotel nice and clean and breakfast was very good for the price. The hotel is located opposite a very pretty section of river. Nice little eatery across the road by the river. Had drinks there and ended up having dinner there as well. Suggest you book for dinner, we didn't but they very kindly fitted us in.