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Reviews of Scarisbrick Hotel

3 out of 5
Scarisbrick Hotel
239 Lord Street, Southport, England

Reviews

6.0
Rating 10 - Excellent. 153 out of 1002 reviews" "
Rating 8 - Good. 238 out of 1002 reviews" "
Rating 6 - Okay. 233 out of 1002 reviews" "
Rating 4 - Poor. 169 out of 1002 reviews" "
Rating 2 - Terrible. 209 out of 1002 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

5.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Frankie

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Outdated
Stayed 1 night in May 2024

8/10 Good

Joan

Liked: Amenities
Very old hotel, my room was stale smelling And my teabags and milk were not replaced. Badly in need of some TLC.🙁
Stayed 2 nights in Apr 2024
Response from The Scarisbrick Hotel on Apr 29, 2024
Thank You for staying at the hotel

4/10 Poor

James

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Maureen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady on reception was lovely & approachable. I was upgraded without asking to a bigger room, which was a nice surprise. The hotel is very dated, yet quirky, central, clean & offers lots of facilities. I was on a working trip and offered all I needed. Would return.
Stayed 3 nights in Apr 2024
Response from The Scarisbrick Hotel on Apr 19, 2024
Thank You for your kind review We look forward to welcoming you back

10/10 Excellent

Blanche

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from The Scarisbrick Hotel on Apr 19, 2024
Thank You for your kind review

4/10 Poor

Amrinder

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very bad
Stayed 1 night in Apr 2024

6/10 Okay

Magdalena

Traveled with partner
Disliked: Amenities, property conditions & facilities
Cheap and cheerful - great for a weekend stay for a shopping, as it's super conveniently located right in the town centre. Free parking is a nice touch, unusual for centrally located hotel. You get what you pay for - in terms of facilities and staff service.
Stayed 2 nights in Apr 2024
Response from The Scarisbrick Hotel on Apr 19, 2024
Thank You for taking the time to post a review

10/10 Excellent

Natalie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
handy to walk to all the main things southport has to offer
Stayed 1 night in Apr 2024
Response from The Scarisbrick Hotel on Apr 19, 2024
Thank You for posting a review

6/10 Okay

sheldon

Traveled with partner
Disliked: Cleanliness
If you dont like noise AVOID karaoke was going off in a bar until around 3.30am very loud, Room was nice and spacious but needed a good clean, you can tell this isnt a hotel priority and as a guest i expect clean bedding and furniture.
Stayed 1 night in Apr 2024

10/10 Excellent

Josie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Farhad was amazing and went above and beyond to look after us. Bed was very comfy and a lot of amenities for the price of the room! We really enjoyed our stay
Stayed 1 night in Mar 2024
Response from The Scarisbrick Hotel on Apr 29, 2024
Thank You for posting a review

6/10 Okay

Pauline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed befor and are happy to come again the only problem was we had no heating for the 2 nights and got told the heating was on only offered to move us at 8.30 on Saturday night when it was to late as we where checking out on sunday mornings
Stayed 2 nights in Mar 2024
Response from The Scarisbrick Hotel on Apr 19, 2024
Thank You for posting a review and we look forward to meeting you in the furture

8/10 Good

Bruce

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Proprty was nice the only thing was when we came back to room at 5 o'clock the heating was on and room was extremely hot no way to turn radiator down so went to reception they said it will go off in an hour so when we come back on the night it will be fine when we got back at 1145 on night the room was even hotter than before went to reception again and was told to open window i said im not opening window it wont make no difference then night reception said they have turned heating off but room was still red hot after 20 mins of arguing with reception they finally gave us another room which was better
Stayed 1 night in Mar 2024

10/10 Excellent

Ashleigh

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was a nightmare but staff are lovely
Stayed 2 nights in Mar 2024
Response from The Scarisbrick Hotel on Apr 19, 2024
Thank You for posting a review

10/10 Excellent

Seb

Stayed 1 night in Mar 2024
Response from The Scarisbrick Hotel on Apr 19, 2024
Thank you for your kind review

8/10 Good

lawrence

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, spacious clean bedroom in the middle of town.
Stayed 1 night in Dec 2023

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TRADITIONAL PROPERTY WITH EVIDENCE OF RECENT REFURBISHMENT. SPACIOUS ROOMS AND VERY HELPFUL STAFF, 24 HOUR COVERAGE. IT IS RIGHT IN THE CENTER OF A VIBRANT NIGHT LIFE WHICH MAY NOT SUIT EVERYONE
Stayed 1 night in Dec 2023

10/10 Excellent

Chris

Stayed 1 night in Dec 2023

2/10 Terrible

Ian

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Clear lack of maintenance for a considerable time. Noisy because window would not shut properly, Drawers broken, wardrobe broken, no hot water, mould. No room service through stay, no replenishment of coffee , or tea- only 2 sachets given for 2 people over 2 days. Not worth the money.
Stayed 2 nights in Dec 2023

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This visit the hotel provided heir own Scarisbrick hotel custom boxed shortbread. THEY ALLOWED AN EARLY BOOK IN AND COULDNT BE MORE HELPFUL. CONCESSIONARY FRIUT AND MINCE PIES WERE ALSO MADE AVAILABLE. This hotel is always good value for money, with helpful friendly staff. The internet access however is a challenge, access varies which is a pity.
Stayed 3 nights in Dec 2023

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ROOMS ARE ROOMY, ON-SUITE, FLAT SCREEN TV, THE STAFF ARE VERY HELPFUL. THE ACCOMMODATION IS VERY GOOD VALUE FOR MONEY. THEY HAVE ALLOWED US TO BOOK IN EARLY ON A NUMBER OF OCCASIONS. INTERNET IS A CHALLENGE, A PREMIUM ADDITIONAL COST OPTION AVAILABLE. A LOT OF IN HOUSE MUSIC ENTERTAINMENT LATE NIGHT AND LOCAL TO THIS LOCATION.
Stayed 4 nights in Dec 2023

6/10 Okay

Ann

Food
The hotel was great staff great but christmas dinner not good at all Should have add a choice but was not given the choice off the menu
Stayed 2 nights in Dec 2023

8/10 Good

Andrew

Stayed 1 night in Dec 2023

8/10 Good

T

Stayed 1 night in Dec 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Jurgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scarisbrick one night solo
Very good value for money. Room comfortable enough. Tea and coffee making facility. Would stay again. Only downsides, but no deal breaker, were 1. workman had left his tools in the room and tried to enter the room repeatedly while I was in the bathroom, 2. Internet: my mobile data wouldn't work in the room 👎, free internet only in the hotels' corridors, it costs £7 to buy internet access. 3. When I got in at 1am the next morning, there was a night porter, which was good. But, the hotel houses a pub that had Karaoke blasting until 3am, as it's Christmas I guess, not ideal if you're a light sleeper.
Stayed 1 night in Dec 2023

10/10 Excellent

Ellen

Stayed 1 night in Dec 2023

10/10 Excellent

Lesley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Benedict

Liked: Staff & service
Disliked: Property conditions & facilities
The room was advertised as coming with free wifi, but when I attempted to connect, it asked me to pay. My room was next to a function room, & I went to sleep listening to the sounds of a disco: famous pop songs all retimed to 120 beats per minute.
Stayed 1 night in Dec 2023

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERY ROOM IS SLIGHTLY DIFFERENT, A LOT OF REFURBISHMENT IS EVIDENT AND THE ROOMS ARE RELATIVELY SPACIOUS, PARTICULARLY THE TWIN BED FORMAT. WE HAVE STAYED HERE A NUMBER OF TIMES NOW. THE STAFF ARE VERY HELPFUL AND THE FRONT DESK IS ALWAYS STAFFED. ITS A NICE TOUCH EVERY ROOM HAS AN IRON AND IRONING BOARD. THE COST IS ALWAYS VERY COMPETITIVE AND GOOD VALUE. BOOKING VIA EXPEDIA CONSISTENTLY PROVIDES US WITH THE BEST PRICE FOR THIS HOTEL. THERE HAS BEEN SOME ONGOING MAINTENANCE ISSUES WITH THE MAIN LIFT BUT THERE IS AN AVAILABLE SERVICE LIFT TO USE.
Stayed 5 nights in Nov 2023

8/10 Good

Susan

Stayed 2 nights in Nov 2023

2/10 Terrible

Terence

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t Stay
After reading the reviews I decided to stay elsewhere. As the reviews didn’t sound good
Stayed 2 nights in Nov 2023

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities
BEAUTIFUL SPACIOUS ROOM, RECENTLY RENOVATED. WE EXTENDED OUR VISIT GETTING A GREAT DEAL FROM EXPEDIA, GOOD VALUE FOR THE COST. AVAILABLE PARKING IS OVERSUBSCRIBED SO CHALLENGING. SUBSCRIPTION STREET PARKING IS ACTUALLY FREE BETWEEN 6PM AND 8 AM, 11 AM ON SUNDAY. CHARGING FOR INTERNET ACCESS IN ROOMS [£7/DAY]. ALLEGEDLY FREE IN COMMUNAL AREAS SEEMS INCREDIBLY MEAN. WE EXTENDED OUR STAY EVENTUALLY BUT IT TOOK ME WELL OVER AN HOUR AND TWO SEPARATE ATTEMPTS TO GET THE INTERNET TO WORK, I HAD TO USE MY MYFI DEVICE. EVEN THE BUSES ARE ADVERTISING FREE INTERNET ACCESS ONBOARD DURING JOURNEYS, TO PUT THIS PRACTICE IN PROSPECTIVE. .
Stayed 2 nights in Nov 2023

6/10 Okay

John

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Paige

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WE EXTENDED OUR STAY, THE PRICE WAS COMPETITIVE AND THE ROOM NICE, ROOMY AND CLEAN. WE WERE ALLOWED TO CHANGE OUR ORIGINAL ROOM WAS ON THE 3RD FLOOR, TO THE FIRST FLOOR AT BOOK IN, AS THE LIFT WAS BROKEN FOR THE DURATION OF OUR STAY. IT WAS A TWIN NOT DOUBLE AS BOOKED, WE FOUND OUT ENTERING THE ROOM! THERE A NUMBER OF LATE NIGHT LIVE MUSIC CLUBS AROUND THE SCARISBRICK. THE MUSIC WAS THUMPING AWAY TO 3 IN THE MORNING. THE ROOM WINDOWS ARE TWICE DOUBLE GLAZED. THIS HOTEL IS MORE IDEAL FOR THOSE SEEKING A NIGHT LIFE EXPERIENCE THAN A QUIET STOP OVER. ROOMS HIGHER ARE PROBABLY QUIETER, IT WOULD HELP IF THE LIFT WORKED, ITS SMALL AND A BIT OF A NIGHTMARE WHEN WORKING, SMALL AND THE MORNING OF CHECK OUT OFTEN FULL OF CLEANERS AND THEIR LINEN TROLLIES OR GUESTS WITH BAGGAGE GOING IN THE OPPOSITE DIRECTION YOU WANT TO GO. TRAVEL LIGHT AND PLAN AHEAD. AVAILABLE PARKING IS OVERSUBSCRIBED AND A LOTTERY. THE BATHROOM HAD BEEN RECENTLY RENOVATED, AN IRON AND IRONING BOARD WAS IN THE ROOM.
Stayed 2 nights in Nov 2023

6/10 Okay

Feisal

Business traveler
Its cheap and in town centre.
Stayed 5 nights in Oct 2023

6/10 Okay

Teresa

Traveled with family
Stayed 1 night in Oct 2023

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LARGE TRADITIONAL HOTEL IN THE CENTRE OF SOUTHPORT. LARGE ROOM RECENTLY RENOVATED, VIRTUALLY NEW BATHROOM, THEY SEEM TO BE MAKING A REAL EFFORT TO UPGRADE BUT AVAILABLE AT A VERY COMPETITIVE PRICE. WE WOULD HAVE NO HESITATION IN USING THEM AGAIN. THERE IS EVEN AN IRON AND IRONING BOARD IN THE ROOM.
Stayed 2 nights in Oct 2023

2/10 Terrible

Danielle

Stayed 1 night in Oct 2023

2/10 Terrible

Paul

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No wi fi blood on sheets . hair round toilet . mattress cover stained all over . window broke so could hear everyone and everything thing also people up stairs could hear every movement and conversation and peopl arguing all night in corridor so slept probably about an hour and add no breakfast Due to all this
Stayed 1 night in Oct 2023

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonably price Hotel.
Stayed 2 nights in Oct 2023

6/10 Okay

Rachel

Stayed 1 night in Oct 2023

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXTREMELY GOOD VALUE FOR MONEY, CONSISTANTLY OFFERING THE BEST PRICE IN SOUTHPORT ON THE SEARCH ENGINE WEBSITES. OUR ROOM HAD RECENTLY BEEN GIVEN A BRAND NEW ON SUITE BATHROOM. IT EVEN HAD AN IRON, IRONING BOARD AND HAIR DRIER IN THE ROOM. THE HOTEL IS RIGHT ON LORD STREET IN THE CENTRE OF SOUTHPORT. THERE IS CAR PARKING BEHIND THE HOTEL, FIRST COME FIRST SERVED, ITS TIGHT. WE LOST OUR PLACE WHEN WE WENT OUT AGAIN IN THE CAR, BUT RESTRICTED STREET PARKING IS ONLY OPERATING BETWEEN 8AM AND 6PM. 20 MINUTES WALK AWAY WE FOUND UNRESTRICTED ALL DAY STREET PARKING OUTSIDE OF THE RESTRICTED PARKING ZONES WHICH SUITED US. WE WOULD DEFINATELY USE THEM AGAIN.
Stayed 2 nights in Oct 2023

10/10 Excellent

Raymond

Stayed 1 night in Oct 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Olugbenga

Liked: Staff & service
Lift is old school, no choice entertainment available on the smart TV just tv stations.
Stayed 2 nights in Oct 2023

8/10 Good

Paula

Liked: Cleanliness, staff & service, room comfort
Nice but needs work.
Kettle had a big whole in the bottom. Wardrobe door hanging off the hinges, bedroom door had to be slammed to stay shut. Bathroom was newly upgraded, very nice. Comfortable bed. Nice quiet room. Bars shut at 10.30pm.
Stayed 1 night in Oct 2023

2/10 Terrible

Donna

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible
The room we were allocated was extremely hot. There was no windows in our room and must have been situated above all the pipes. It was too hot to even sit in the room. There was no other room offered when i spoke to reception. They gave us an extra fan which was pointless as it was just hot air blowing. Totally unacceptable to expect anyone to in this room.
Stayed 1 night in Sep 2023