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Reviews of Motel 6 Livingston, TX

2 out of 5
Motel 6 Livingston, TX
117 Highway 59 Loop S, Livingston, TX

Reviews

6.6
Rating 10 - Excellent. 150 out of 607 reviews" "
Rating 8 - Good. 157 out of 607 reviews" "
Rating 6 - Okay. 108 out of 607 reviews" "
Rating 4 - Poor. 78 out of 607 reviews" "
Rating 2 - Terrible. 114 out of 607 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Roxanne

Disliked: Staff & service, amenities, property conditions & facilities
Asked for a Kitchenette downstairs They didnt have one. A Handicapped room. Ice Maker NOT working Sheets not clean. Weve stayed there alot. But looking for other places now.
Stayed 2 nights in Apr 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so clean, this will be my go-to stay when I'm in the area from now on!
Stayed 1 night in Apr 2024

6/10 Okay

Jennifer

Stayed 2 nights in Apr 2024
Response from Nancy Y. on Apr 26, 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 Terrible

Shanell

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The property look condemned , room smell like smoke not but smoke!!!! Raccoon trap in front of room door,the worker told me that about 3 months ago the had problem with bugs, roaches, bed bugs!! But he said not no more!! Red flag for me!! I ask for refund please!!!
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on Apr 24, 2024
Hi Shanell,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and Nice.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 18, 2024
Hi Yvonne,Thank you for the excellent review! Maz K.#Team6

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room
Stayed 1 night in Apr 2024
Response from Brand Experience Team on Apr 18, 2024
Hi Mary,Thank you for the amazing review!Maz K.#Team6

10/10 Excellent

Wanda

Stayed 1 night in Mar 2024

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 27, 2024
Hi Ethan,Thank you for the perfect rating!Lilith#Team6

8/10 Good

Kenn

Disliked: Amenities
My room toilet didn't work and when I went down to the office to ask for a plunger and the front desk attendant went to look for it and he came back to tell me that there wasnt one....
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 20, 2024
Hi Kenn, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Natalie #Team

10/10 Excellent

Alan

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Nancy Y. on Mar 21, 2024
Thank you for the perfect rating!!Nancy Y.#Team6

8/10 Good

carlous

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Nancy Y. on Mar 21, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 12, 2024
Hi Yvonne,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Farlon

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty floor, leaking toilet and Roches climbing the walls. The only thing good about the whole thing was the coffee.
Stayed 2 nights in Feb 2024
Response from Nancy Y. on Mar 6, 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

6/10 Okay

ZaToria

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Had to kill 2 roaches soon as we got in the room. The water smelled like sewerage also!
Stayed 2 nights in Feb 2024
Response from Nancy Y. on Mar 6, 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 Terrible

JESSICA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Mar 7, 2024
Hi Jessica, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Natalie#Team6

2/10 Terrible

Cary

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was full of cockroaches I called I know but they didn't have any other rooms and then I was blamed for peeing on the bed and he said he has pictures
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 6, 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

4/10 Poor

Rodney

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean but not enough amenities. No microwave, refrigerator or iron. If I had to do it again, I’d choose somewhere else.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 28, 2024
Hi RodneyThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price is great.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 28, 2024
Hi Yvonne,Thank you for the perfect rating!Lilith#Team6

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Sean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst room ever.
Terrible. No microwave,fridge. Roaches were prevalent. The ice machine and vending were out. No coffeemaker. This room had literally nothing. It is the worst room I have ever stayed in.
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 23, 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 Excellent

Estella

Liked: Cleanliness, amenities
Stayed 2 nights in Jan 2024

2/10 Terrible

Ashley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I stayed in room 219 there was roaches the mini fridge didn't work the head board fell almost knocked my boyfriend out this is the first time I have had a complaint they can do better
Stayed 2 nights in Jan 2024
Response from Nancy Y. on Jan 23, 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

4/10 Poor

nasser

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing unit
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 23, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Alissa

Liked: Staff & service
Stayed 1 night in Jan 2024

2/10 Terrible

Maci

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
1/5 4 minutes ago on Google As soon as I walked in and turned on the light I saw a baby roach crawling across the floor. There was dead roaches behind the bathroom door. The water temp in the shower was not even luke warm. I called the front sldesk and was told there was only one other room, which was a smoking room and they all share a hot water supply, so there was nothing they could do. The description of the room showed a microwave and fridge. There was NO microwave which was our whole plan of eating our dinner. The beds had the smallest pillows I've slever seen and each bed was covered with a plastic bed cover under the fitted sheet, so as you can imagine every time you rolled over it sounded like you were opening a chip bag. Was told maybe because it was an online reservation I may could get a refund. I doubt it. Noone spoke about my complaints again. I would spend the extra 20$ and stay anywhere else honestly. I don't know how they are even open.
Response from Nancy Y. on Jan 23, 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

8/10 Good

Marilyn

Stayed 1 night in Jan 2024

8/10 Good

David

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
rooms have been updated and are nice though very sparse. there were dead bugs on the ground that needed to be swept up. and we had some noisy neighbors but the staff were very helpful and friendly and took care of it quickly. for the price, it was a very nice place to stay. would recommend and will continue to utilize it
Stayed 2 nights in Jan 2024
Response from Nancy Y. on Jan 17, 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

8/10 Good

Ralph

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They have been overrun with cockroaches. Need an exterminator
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 17, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okay

Dustin

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Lisa

Liked: Staff & service
Disliked: Property conditions & facilities
Roaches
Although the room seemed clean, there were roaches in the room.
Stayed 1 night in Dec 2023

2/10 Terrible

Gary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is infested. Beware.
Stayed 3 nights in Dec 2023
Response from Brand Experience Team on Jan 8, 2024
Hi Gary,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Troy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Anthony

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2023

2/10 Terrible

Kirk

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

2/10 Terrible

Betty

Traveled with family
Disliked: Amenities, property conditions & facilities
This property does not look like whats on the website Roaches was coming from every where
Stayed 1 night in Dec 2023
Response from Brand Experience Team on Dec 27, 2023
Hi Terry,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 Terrible

Mark

Stayed 5 nights in Dec 2023

6/10 Okay

Cynthia

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was overall clean but we killed over 4 roaches. No remote for the tv had to go to the front desk and had to program ourselves
Stayed 1 night in Dec 2023
Response from Nancy Y. on Dec 21, 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly.
Stayed 1 night in Dec 2023
Response from Nancy Y. on Dec 12, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Roland

Disliked: Cleanliness, staff & service, property conditions & facilities
Full of roaches and flies
Stayed 2 nights in Nov 2023
Response from Nancy Y. on Dec 12, 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

6/10 Okay

Val

Stayed 1 night in Nov 2023

8/10 Good

Stephanie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Driveway was hard to find to enter, for the most part everything else was good
Stayed 1 night in Nov 2023
Response from Nancy Y. on Nov 29, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Sandra, Kyle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front office staff was very friendly and fast. Room was clean and location great.
Stayed 1 night in Nov 2023
Response from Nancy Y. on Nov 29, 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

8/10 Good

Jessy

Stayed 2 nights in Nov 2023

8/10 Good

Christopher

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
to many people just hanging out in parking lot
Stayed 1 night in Nov 2023
Response from Nancy Y. on Nov 29, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Lisa

Traveled with family
Disliked: Cleanliness, property conditions & facilities
only stayed one night because there were COCKROACHES ! Desk clerk told me that they knew about the problem - received the refund the rest of the stay that was planned, would like a refund for the 1 night we did stay also
Stayed 5 nights in Nov 2023
Response from Brand Experience Team on Nov 21, 2023
Hi Lisa,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 Excellent

Loletta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 21, 2023
Hi Loletta,Thank you for the 5-star rating!Lilith#Team6

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

dave

Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
The room said it can with a refrigerator and microwave well it did not!! We had roaches in our room!!!! There was no shampoo, conditioner or lotion. There was no hair dryer and we asked if they had any at the front office and they said the manager did not want to supply them even though it says on the website that they have all of these products. The people next door to us kept banging on the walls all night long and the phone system did not work so we could not call anybody The bath tip had no bath mat and it was very slippery!!!!
Stayed 2 nights in Oct 2023
Response from Nancy Y. on Nov 7, 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6