The hotel was unique and did have character, which was one of the reasons we chose to stay here. It was in a perfect location and staff were friendly and helpful. The spa was not available during our stay, and we did not have any information about this prior to booking, although there was the opportunity to book a massage in our room, if requested. Breakfast did finish at different times, so we did miss it on one occasion that we did go down, but staff were accommodating when we did ask for hot drinks.