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Reviews of Hôtel Relais des Landes

4 out of 5
Hôtel Relais des Landes
Rn 764, Le Controis en Sologne, Loir-et-Cher

Reviews

8.8

Excellent

Rating 10 - Excellent. 70 out of 131 reviews" "
Rating 8 - Good. 44 out of 131 reviews" "
Rating 6 - Okay. 11 out of 131 reviews" "
Rating 4 - Poor. 3 out of 131 reviews" "
Rating 2 - Terrible. 3 out of 131 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Jean-Christophe on Nov 16, 2023
Chers Clients.Nous vous remercions pour votre note et sommes vraiment heureux d'avoir pu vous accueillir au Relais des Landes. Au plaisir de pouvoir vous accueillir de nouveau prochainement.

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Jean-Christophe on Nov 19, 2023
Chers Clients. Nous vous remercions d'avoir pris un moment pour noter votre séjour au Relais des Landes. Votre note étant un peu basse, nous aurions apprécié de savoir ce qui n'a pas été selon vous à la hauteur. Nous acceptons avec grand plaisir toutes les critiques qui nous permettent de nous améliorer sans cesse. Nous espérons toutefois avoir le plaisir de vous accueillir de nouveau.

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing spot….. great restaurant. « A must » stop in the region.
Stayed 1 night in Sep 2023

8/10 Good

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

roman

Stayed 1 night in Oct 2022
Response from La Direction on Oct 15, 2022
Merci pour votre excellente évaluation.Au plaisir de vous revoir dans notre établissement au cœur des châteaux de la Loire.

10/10 Excellent

Jeffrey, ALEXANDRIA

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We enjoyed the setting, enjoyed the staff and the food.
Stayed 1 night in Mar 2022
Response from The management on Apr 21, 2022
Dear Guest, thank you very much for your appreciation. Do not hesitate to stop by again during another stay in the Loire Valley. Best regards,

10/10 Excellent

Bo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from La Direction on Jul 20, 2021
Nous vous remercions de la confiance que vous nous accordez et sommes ravis que vous ayez apprécié votre séjour au Relais des Landes. Au plaisir de vous accueillir à nouveau

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour au calme
Le sejour au Relais des Landes s'est tres bien passe, le cadre est tres calme, reposant et la piscine est agreable
Stayed 1 night in Jul 2020
Response from La Direction on Aug 3, 2020
Bonjour, Merci pour votre agréable commentaire. Nous vous accueillerons avec plaisir lors d’un prochain séjour au Relais des Landes. La Direction.

10/10 Excellent

Verified traveler

Stayed 3 nights in Aug 2019
Response from La Direction on Aug 18, 2019
Merci pour votre évaluation très positive. Au plaisir de vous accueillir à nouveau au Relais des Landes. Bien Cordialement, La Direction

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. 20 minute car ride to Amboise or Blois, well located.
Stayed 1 night in Aug 2019
Response from La Direction on Aug 15, 2019
Dear Customer, thank you for your positive evaluation especialy on our staff. Do not hesitate to stop by again on your next trip in the Heart of the Loire Valley. Best Regards, The Management

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from the management on Jul 20, 2019
thank you for your evaluation. Looking forward to welcome you again at Le Relais des Landes.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is serene and beautiful. The restaurant has incredible food that is a delight! We ate dinner both nights we stayed and felt it to be our best meals during our travels.
Stayed 2 nights in Apr 2019
Response from The management on Jun 12, 2019
Thank you for your nice comment. Do not hesitate to stop by again for nice diners and to relax.

8/10 Good

MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant Stay
There was a mixup regarding one of the rooms we had reserved, though the mistake seems to have been on the part of Hotels.com or should I say Expedia, they showed me what Expedia sent them, I showed them what I reserved, NOT the same at all. Otherwise our stay was fine except the large triple room which became a small twin room with beds pushed together was very tight. We had a nice meal in their restaurant again with friendly helpful staff. The building itself is very lovely with some of the original features, though the rooms did not retain these features. The grounds are lovely, though we were there in January so were unable to enjoy them.
Stayed 1 night in Jan 2019
Response from the management on Jan 18, 2019
Dear Sir, Dear Madam, Thank you for your comment, we are happy to hear that you spent a nice time with us. About the rooms problem, we have been clear with you and we have made our maximum to solve this problem which originated at the booking. We strictly adhere to the booking details we received. Realizing that it was not what you had booked when you showed us your booking confirmation, we offered you to change rooms. Best Regards,

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Nice location and good restaurant - helpful staff
Stayed 1 night in Sep 2018
Response from the management on Sep 24, 2018
Hello, Thank you for your nice comment and your appreciation on the restaurant and staff. We look forward to welcome you again at Le Relais des Landes on a future trip in the heart of the Loire Valley castle region. Best Regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
`Very pleasant hotel
The staff were very friendly and helpful. The food and service in the restaurant was very good. Unfortunately, the restaurant lacked atmosphere. It was so quiet, as well as hearing other peoples conversations we could also hear them crunching on their toast. We had to talk very quietly. We think that if they played some background music, it would make a big difference. Apart from that we really enjoyed our stay.
Stayed 6 nights in Apr 2018
Response from The management on Jun 3, 2018
Hello, Tahnk you for tour comment. We always play background music. Maybe we forgot to do so this evening. Sorry about this mistake. Waiting to welcome you again at Le Relais des Landes for another good dining experience. Best Regards.

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Late summer family break
As a family of 6 adults, we had three very comfortable rooms at the hotel for two nights. We were able to enjoy a prix fixe menu in the restaurant one night which was inventive and had fabulous quality food. The breakfasts were copious and the availability of the heated pool enabled us to relax after sight- seeing in and around the Loire valley.
Stayed 2 nights in Sep 2017
Response from le Relais des Landes on Nov 8, 2017
Dear customer, Thank you for your nice comment and your appreciation on our rooms and restaurant (diner and breakfast). We look forward to welcome you again at Le Relais des Landes on a future trip in the heart of the Loire Valley castle region. Best Regards, The Management

6/10 Okay

sal, New York, United States of America

Liked: Staff & service
Disliked: Cleanliness
This was a stop on a bike ride during the summer of 2016. I only stayed one night at this hotel. I had a late arrival after getting lost, but was so happy to be greeted by the friendly staff. I stayed in one of the rooms attached to the house, and they seemed on the rustic side. I slept comfortably. The breakfast was nice, typical for the area: meats, cheeses, yogurts and bread. I do remember the breakfast room be well lit and pretty nice. I only spent a few hours there, and it was just an okay stop.
Response from The management on Nov 25, 2016
Thank you for your comment. The location of Le Relais des Landes is ideal for your visits of the Loire Valley castles or for a stop if you are on a bike trip. We have a closed storage for your bikes and the bike roads are 1km from the hotel.

6/10 Okay

gregg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small and dated, no real shower. lovely setting
We have stayed over 30 nights at different hotels of different classes and standards in france this summeramd this one just didnt really make the grade for the price. It is set in stunning grounds and a lovely looking building but the interior of the rooms is very very dated and in need if upgrade. It was like staying at an old relatives house. The bathrooms especially need modernising as no real shower , just an old handset in an old bath. General repair standard if the bathrooms is poor unfortunately. The room did its job but was horrendously overpriced for what you get for your money as a lovely setting will only get you so far.
Response from General Manager on Nov 25, 2016
We are happy that you have appreciated the atmosphere of Le Relais des Landes. We have been improving the hotel for three years now and this winter we will improve the bathrooms. Nevertheless all our bathrooms are set with a bathtube, a shower handset and a shower bar.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay - Relais
This beautiful hotel is out in the country, totally away from the crowds. Gorgeous peaceful setting next to a small forest. It is not in Blois, and is far enough removed that if you do not have a working GPS or other good instrument for guidance, then you should definitely plan on arriving before nightfall. For our arrival, it was late and we were lost. The front desk was extremely helpful when I called for some directions. I stayed at this hotel many years ago, 1999, and had always dreamed of returning. While it is still an extremely pleasant location and setting, we felt that the staff was just a bit inattentive. It seemed that one or two of the staff may have had their big family visiting and staying at this hotel. That would be fine except that it seemed that all attention went to these other guests so that there was inadequate help or attention to us in the dining room - both at breakfast and again at dinner. We felt somewhat less than valued, which of course made this stay a little bit disappointing. This hotel is really really nice, but I checked out thinking I am not sure I will stay there again the next time we are in Loire Valley.
Response from General Manager on Sep 16, 2016
Thank you for your nice comment. We will be happy to welcome you again for a ressourcing stay in our calm environment. Sorry for this sentiment of inadequate attention, we do our best so that our clients feel "at home". During your stay a group of very regular customers were visiting us again.

8/10 Good

jim, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
peaceful and beautiful
very welcoming and a very enjoyable stay the staff were very helpful the hotel was very clean the pool was clean and warm and we had a pleasant walk in the woods, overall we had a great stay and would recommend the hotel to anyone
Response from The management on Sep 14, 2016
Thank you for your nice comment. The whole team does its best to make your stay and enjoyable and relaxing moment in the heart of the Loire Valley. The management

8/10 Good

Karen, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special, unusual inn
Very unusual and unique inn located in an old manor house in Ouchamps, a small farm town. Well-located for visiting chateaux of Cheverny and Chambord. Interesting expansive grounds with inground heated pool (we did not have a chance to use but looked nice) and walking paths in the woods. OUTSTANDING creative dinner with many local ingredients located in the inn restaurant, as well as delicious buffet breakfast. The actual room was typical size for European standards with a very large bathroom. Pretty basic in terms of amenities, but clean. We did have kind of an odd, almost creepy feeling while we were there- I think it was due to the place being very empty with only a few other couples staying there. Nonetheless, we would recommend this as a unique experience for the Loire. The innkeeper was very helpful.
Response from le Relais des Landes on Apr 8, 2015
Thank you for your comment. Our hotel is quite spacious and the disposition of the buildings and rooms is made to provide privacy and calm for all customers. We will be happy to welcome you again.

10/10 Excellent

John Kidd, Topsfield MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace and quiet.
Wonderful lodging, peaceful and quiet, and no traffic noise. Utter relaxation in beautiful countryside. The staff is very helpful and polite, and gave us some great tips on the out-of-the-way places to see, well away from the usual "tourist traps". Dinner is a delight, the chef is excellent. We will likely return.
Response from le Relais des Landes on Aug 16, 2014
We are happy to see you were delighted by Le Relais des Landes. I would like to inform you that the management of the hotel changed in march 2014. Since then we have made improvements in order to make this place even more attractive than before : - 15 rooms, restaurant and the veranda have been renovated. - the chef is the same. Our menus offer more choices than before. You will be delighted by our french traditional cuisine exclusively prepared with seasonal fresh products. - Our staff is still very helpful and will be happy to welcome you again at Relais des Landes.

6/10 Okay

Mel, London

Liked: Cleanliness, staff & service
Disliked: Room comfort
nice location disappointing room comfort
Nice location. I was disappointed with the room as there was no air con and it was extremely hot in France. The bed looked as if it was from the 70's and not very comfortable ! Disappointing shower - Shower was a hand held mixer over the bath and no fixture to hold it in place, no shower curtain so water everywhere.
Response from The management on Sep 14, 2016
We took over Le Relais des Landes in 2014. The rooms, restaurant and lobby have been refurbished in 2014 and 2015. Feel free to stop by during another trip in the Loire Valley in order to witness the improvments. The management

8/10 Good

Burchi

Traveled with family
Liked: Amenities
L albergo e' buono ma non ha il livello di un 4 stelle.Non indicano xhe la colazione e' a pagamento e quanto costa
Stayed 1 night in Dec 2023

8/10 Good

Christophe

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jean-Christophe on Nov 19, 2023
Chers clients. Nous vous remercions d'avoir pris un moment pour noter votre séjour au Relais des Landes et nous sommes heureux de voir que tout s'est bien passé. Au plaisir de vous accueillir de nouveau.

8/10 Good

Dominique

Stayed 1 night in Oct 2023
Response from Jean-Christophe on Nov 19, 2023
Chère Madame, Cher Monsieur. Un grand merci pour cette note laissée suite à votre séjour au Relais des Landes. Nous sommes ravis que vous ayez apprécié notre établissement et serions heureux de pouvoir vous accueillir de nouveau.

10/10 Excellent

sandrine

Stayed 1 night in Sep 2023
Response from JC on Oct 27, 2023
Chère Sandrine. Nous vous remercions d'avoir le temps de noter votre séjour au Relais des Landes et sommes très heureux que vous l'ayez apprécié. Espérant pouvoir vous accueillir prochainement.

8/10 Good

Caroline

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from JC on Oct 27, 2023
Chère Caroline. Nous sommes heureux d'avoir pu vous accueillir lors de votre séjour dans la région. Nous vous remercions d'avoir pris le temps de laisser une note. Nous espérons pouvoir vous accueillir à nouveau.

10/10 Excellent

Jean Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dépaysement total assuré
Très belle découverte. Lieu au calme, en pleine nature. Magique !!!
Stayed 2 nights in Sep 2023
Response from JC on Oct 27, 2023
Cher Monsieur. Nous vous remercions pour cette note ainsi que votre commentaire et nous sommes ravis que vous ayez pleinement apprécié votre séjour parmi nous. Au plaisir de pouvoir vous accueillir de nouveau au Relais des Landes.

8/10 Good

Sabine

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

anne -marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bravo pour l’hôtel restaurant catastrophique
Excellent hôtel à recommander mais restaurant à éviter Très joli cadre personnel prévenant
Stayed 1 night in Jul 2023

10/10 Excellent

Delphine

Stayed 1 night in Jul 2023

10/10 Excellent

Delphine

Stayed 1 night in Jul 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr ruhig in der Natur
Stayed 1 night in Jun 2023
Response from La Direction on Jun 26, 2023
Dear customer,Thank you for your excellent evaluation.The management

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cadre très agréable, personnel accueillant.
Stayed 1 night in Jun 2023
Response from La Direction on Jun 26, 2023
Chère Madame,Merci pour votre retour d'expérience. Au plaisir de vous recevoir lors d'un prochain séjour au Coeur des Châteaux de la Loire.La Direction

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from La Direction on Jun 7, 2023
Bonjour,Merci pour votre notation extrêmement positive.Au plaisir de vous accueillir lors d'un prochain séjour.La Direction

10/10 Excellent

JEAN FRANCOIS

Stayed 1 night in May 2023
Response from La Direction on Jun 7, 2023
Cher Monsieur,Nous vous remercions pour ce retour d'expérience et votre évaluation.Au plaisir de vous recevoir à nouveau au Coeur des Châteaux de la Loire.La Direction

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle expérience
Un havre de paix à proximité des nombreux châteaux. Belles prestations, environnement calme et verdoyant Personnel disponible et souriant. Excellent séjour.
Stayed 2 nights in Apr 2023
Response from La Direction on Apr 30, 2023
Madame,un grand merci pour votre retour d'expérience et votre commentaire. Nous vous accueillerons avec grand plaisir lors d'un prochain séjour au Coeur des Châteaux de la Loire.

10/10 Excellent

Per-Morten

Stayed 1 night in Apr 2023
Response from the management on Apr 30, 2023
Dear guest,Thank you for your evaluation.It will be a pleasure to welcome you again in your next trip in the heart of the Loire Valley.

2/10 Terrible

FRANCOISE

Stayed 4 nights in Aug 2022
Response from la direction on Sep 14, 2022
Cher client nous avons bien pris en compte votre notation alors même que vous n'avez pas séjourné dans notre établissement.

8/10 Good

Laurent

Liked: Property conditions & facilities, room comfort
Nice hotel but some staff issues to be fixed.
Quiet hotel situated in a very peaceful environment. Check in was relatively fast and efficient. We were taken to our room by the receptionist. Our room was situated on the first floor and was well designed and decorated. After a long trip we had a quick swim at the swimming pool and enjoyed it. Coming back to the room we were intrigued by the way the towels were displayed in the bathroom and we thought well that is perhaps the way they do it. We had an excellent diner at the restaurant, each dish of the set menu was just great, the products and cooking methods were great. Service very good. we really enjoyed the evening and definitely recommend this restaurant for its quality of food and service. When we went back to the room, we opened our bed to discover that there was a left over tee-shirt and that the bed sheets and pillow cases were not changed, we then realized why the bathroom towels were not folded but just hanged. I went to the desk and the receptionist was very fast and efficient. He offered us another room but we didnt want to move at 11 pm. So he came with one of his colleague (a young chef) and did the bed and changed the linen. The next day, he advised us that the management had decided to offer our dinner dinner drinks complementary. The check out was very long with a wrong invoice with an extra night added (I had used a hotels reward coupon for a night) and 6 breakfasts. I had to email them my hotels.com invoice to prove the rate and the free night.
Stayed 3 nights in Jul 2022
Response from The management on Sep 1, 2022
Dear Customer,We thank you for the sharing of your experience and we are happy to see that you had a nice time with us. We apologize again for the error made about the cleaning of your room. Our staff managed to solve the problem quickly so you were able to enjoy your night.Best regards,

10/10 Excellent

NICOLAS

Stayed 1 night in Jul 2022
Response from La Direction on Jul 17, 2022
Bonjour, Nous sommes ravis de vous avoir accueilli pour votre séjour. Merci pour votre évaluation, La direction

10/10 Excellent

Quentin

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from La Direction on Jul 17, 2022
Monsieur, Nous avons été ravis de vous accueillir au Relais des Landes et nous vous remercions pour votre excellente évaluation. Au plaisir de vous recevoir lors d'un prochain séjour.

6/10 Okay

Marie Claire

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
SUREMENT PAS UN QUATRE ETOILES-Marie Claireit corr
bel ancien établissement mais resté dans son jus !! Nous occupions une chambre avec mezzanine : plein de poussière, d'araignées mortes, de toiles d'araignée dans la salle de bains !!! pas terrible surtout avec deux jeunes enfants. chambre spartiate, décoration à revoir. Dommage car il y a du potentiel. Personnel pas très investi. il semblerait que les salle de bains aient été refaites Cependant, le petit déjeuner était correct. Dommage que les produits locaux n'étaient pas présentés.+ produits congelés (pain, viennoiserie) Je ne recommande pas cet hôtel
Stayed 1 night in Jun 2022
Response from La Direction on Jul 17, 2022
Madame, Nous vous remercions pour votre commentaire. Vos retours d'expérience sont importants pour que nous puissions nous améliorer. Nous accordons une importance particulière à la propreté de nos locaux et des chambres. Les chambres sont systématiquement contrôlées avant l'arrivée de nos clients. Concernant le petit-déjeuner, les produits locaux ou faits maisons sont systématiquement présents : miel de cheverny, œufs de cour-cheverny, fromages de chèvre de sambin, salades maison, quiche maison, cakes et gâteaux maison, confitures maison. bien cordialement, La Direction.

10/10 Excellent

Carla

Stayed 1 night in May 2022
Response from la direction on Jun 9, 2022
Bonjour, Tout simplement Merci pour cette évaluation très positive. Au plaisir de vous accueillir lors d'un prochain séjour. La Direction.

10/10 Excellent

Sylvette

Stayed 3 nights in May 2022
Response from la direction on Jun 9, 2022
Bonjour, Merci pour votre excellente appréciation. Nous vous accueillerons avec plaisir lors d’un prochain séjour au Relais des Landes. La Direction.

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel tres agreable Restaurant tres bon
Stayed 2 nights in Apr 2022
Response from la direction on Jun 9, 2022
Bonjour, Merci pour votre commentaire. Nous sommes ravis que vous ayez apprécié votre séjour parmi nous et notamment le restaurant. Au plaisir de vous accueillir à nouveau au Relais des Landes. La Direction

8/10 Good

jean

Liked: Cleanliness, staff & service, room comfort
Symphonie des goûts
Une cuisine réellement SUBLIME du début à la fin de chaque repas. Un personnel adorable. Par contre, la décoration de l'hôtel est à.....revoir! (Enfin, c'est un goût personnel).
Stayed 2 nights in Dec 2021

10/10 Excellent

OLIVIER

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

laurent

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from La Direction on Nov 23, 2021
Bonjour, Tout simplement Merci pour ce retour d'expérience très. positif. Au plaisir de vous accueillir lors d'un prochain séjour.