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Such a lovely little boutique hotel. Fabulously in period lovely touches with period features and decor. Stairs a bit steep with 3 dogs but otherwise cant fault it and would definitely stay again.
It was great, just make sure people know there is no lift and the stairs are narrow. My husband has a hard time walking and these stairs were hard for him. You had a nice young gal take our bags up the stairs and how she did that, I have no idea. The room was lovely and comfortable. I would suggest some kind of not slip mat for the shower/tub though.
Claire
Stayed 2 nights in Oct 2023
Response from Réception on Nov 30, 2023
Thank you for your feedback. We are indeed doing our best to inform our guests in advance about the absence of the elevator. However, our staff is always at your disposal to help with the luggage.
We liked the large bathroom with the tub and we liked the decor of the room and the bathroom; it felt like someone's bedroom in a house rather than a hotel room. We also liked where it was situated near the shopping area.
What we did not care for was having to buzz in order to gain access to the hotel.
Linda
Stayed 1 night in May 2022
6/10 Okay
Howard, Hudson
Traveled with group, Traveled with partner
May 23, 2022
Liked: Cleanliness, staff & service
Disliked: Amenities
Pleasant, reasonably priced hotel in a great location with friendly staff. There’s no air conditioning or elevator, both of which may be a problem for some visitors.
Very quaint and wonderful hotel. Staff is very friendly, helpful, and accommodating. Location is great. Note that there is no lift. Highly recommended.
Very charming old world style hotel. Great location, walking distance to the main square, Place du Martois , and to the train station. Very comfortable bed. Highly recommended if you stay in Orleans .
I didn’t try their breakfast though .
Beautiful and quirky room in a stunning hotel. It was like being in a Poirot episode. Magnificent! The staff and service were excellent. I haven’t experienced better! Thank you for a wonderful stay.
Nathan
Stayed 2 nights in Sep 2021
8/10 Good
Ciaran
Sep 29, 2020
Liked: Cleanliness, staff & service
2 night covid stay
Decent hotel, very centrally located. On street parking nearby, usually available outside of business hours. Stayed during Covid-19, and the hotel's attention to precautions was reassuring.
Lovely hotel with great location. Check in was straightforward, we were given room 402 which involved quite a climb up four flights of steep stairs - but oh so worth it when there.
Room was beautifully and quirkily decorated and had a lovely Juliet balcony overlooking the Rue de la Republique below.
Parking in the street outside hotel (Rue d’Alsace Lorraine) is possible, charged between 8:30 and 6pm I believe.
If we ever return to Orléans would book this hotel in an instant and request this room.
Loved that it is a historic hotel and all of the rooms are uniquely decorated and an added bonus is the lovely rooftop patio. Our travel friends had a corner room that had a wonderful view of the street below. Close to pastiserries, restaurants, and the town square. Front desk personnel were very friendly and helpful. We would highly recommend staying here for a unique and beautiful experience.
The staff was incredibly helpful. They booked me a restaurant as one was hard to find and also supplied my with bits and bobs I was missing, avoiding me having to source them in a shop
Quaint old fashion hotel.
No elevator. Good but limited service.
Verified traveler
Stayed 1 night in Sep 2018
10/10 Excellent
Verified traveler
Aug 23, 2018
So much more than Joan of Arc!
This gem of a hotel manages to showcase its historic roots while providing a 21st century service and update. Very unique among today’s cookie cutter big chain hotels. The city itself is worth the trip from Paris, from the beautiful historic areas to the modern main square and shopping streets . Also, enjoy the banks of the majestic Loire river (and maybe a river tour!)
Fire alarm went off around 8.00am - no one seemed to be clear what should happen. Staff and guests continued as normal.
This is an old building with a narrow single access stair and confusing written instructions in each room. What was supposed to happen if there had been a fire ?
Is the staff seriously unconcerned about the potential risk ?
Why did it take so long to cancel ?
Good location and nice hotel but if you travel with luggage then do not stay in this hotel because there's no lift. Hotels.com website doesn't mention it so we didn't know until we got there. The stairs is so narrow and so steep that so hard to take luggage up and down. Scary experience!!!