Ratings based on 100 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Posted May 23, 2015
Amazing - food staff location fabulous experience
by A verified travelerfrom Jakarta
Very nice hotel close to the beachPosted May 15, 2015
Pros: Nice beach, nice facility (very artsy) and good food in the restaurant.
Cons: The attitude of the receptionist people (service attitude, be nice). When you are polite to others, people will do the same back to you.
Nice beach, nice facility (very artsy) and good food in the restaurant. Staff is not delivering what they've promised for e.g. promising a meal box for us on our check out time (Check out early at 4am). However at the end, they didn't prepare the meal box and instead, asked us to request the packed meal box to restaurant ourselves when we were checking out. They are not giving you all the available room with transparent rate for each of the room, when we wanted to extend our stay in the hotel. It felt like a battle, every time you want to request something to the receptionist. Very terrible attitude from the receptionist and definitely FAR from the service that i've experienced in Hotel Keraton in Jakarta (more or less same price range per night btw).
for Everyoneby A verified travelerfrom h
OutstandingPosted Apr 20, 2015
A stunning hotel, amazing rooms and grounds. Food was fanastic. Spa was superb and staff were so so friendly. The ultimate place to relax.
for Couplesby A verified travelerfrom Budapest/Hungary
beautiful hotel at the beach nice pool and gardenPosted Mar 4, 2015
Pros: beach pool garden stuff service owner
Cons: one problem people can smoke at the pool and on the hotel beach
Location: good location only 5 min by car from Senggigi nice tour to the waterfalls to Kuta Beach Mawung Beach An Beach also to the island Trawangan-Meno-Air
we stay 25 night int this hotel in February.It was beautiful -garden- stuff and owner Marcell is excelent.Beautiful dinner and decoration in the room and in the restaurant at Valentine day Tuesday's dance show amazing with fighter and young dancer and the party before in the Villa .All garden and furniture and enterior perfect!!! All stuff in the restaurant kind and helpfull special Chef!!!! we wish were stay longer
for Everyoneby A verified travelerfrom Indonesia
Posted Feb 25, 2015
Comfy room...Love their breakfast variant especially the cinnamon french toast!!! so yummy!!! Great experience to had a lovely breakfast by the beach side and friendly staff at the restaurant. Unfortunately I was booked 2 Superior Room, Garden View side by side but got the different type of room: 1 with bathtub and other with shower on the different floor.
for Everyoneby A verified travelerfrom Singapore
Beautiful Resort in lush surroundings.Posted Feb 24, 2015
My wife and me had a wonderful 4-night stay at Puri Mas Boutique Resort & Spa. We stayed in one of the Jacuzzi Villas at the resort and the room was marvelous. One thing we noted was that all the accommodation options are slightly different from one another, so the hotel looks really interesting in terms of decor. We also loved the lush garden surroundings and the view from the restaurant & infinity pool overlooking the sea, with Bali's Mt Agung on the horizon is just magnificent. Highly recommended.
for Everyoneby A verified travelerfrom Perth Western Australia
Our wonderful Lombok experiencePosted Feb 24, 2015
Pros: The calm peaceful atmosphere and the professionalism of the dedicated staff
Cons: The Wi Fi connection was very weak and slow apt times
Location: Take a tour to Gilli Islands(I can recommend the snorkelling) Soak up the atmosphere, the culture and the peace
We were celebrating our 50th year of marriage and so this was a very special time for us. From the time we arrived ,until we reluctantly left,the whole experience was everything we had wished for and dreamed of. The staff were caring,interested and very attentive,without imposing,the venue was of a very high standard and the food varied,beautifully cooked and presented. Imagine sitting at a restaurant, right on the beach,with fishermen casting their rods into the sea immediately in front of you sipping a drink with pleasant gentle music in the background. We were invited to a cocktail party at one of the luxury villa's one night where we were offered free food and drinks AND NO ONE TRIED TO SELL US ANYTHING!!!??? Then we had a floor show with local teenagers and children showing off their skills as ballroom dancers.Marcel,the owner is a former Dutch Ballroom Dancing champion and uses part of the proceeds from Puri Mas to promote and sponsor ballroom dancing on Lombok. A thoroughly enjoyable experience.We will be back again very soon
for Couplesby Alffrom Alversund
Puri MasPosted Feb 19, 2015
Fantastisk god service.Hyggelig og hjelpsomt personale.God resturant,med underholdning og levende musikk.Flott beliggenhet,rene badehåndkler til bruk ved bassenget hver dag. Vi hadde en flott opplevelse.Takk til Puri Mas ansatte og eiere.
for Couplesby Brittanniefrom Hobart
Puri MasPosted Feb 15, 2015
Comfy, clean room. Friendly, helpful staff and a great public pool. Id recommend taking a few day trips from the hotel to explore Lombok.
for Getaway With Friendsby Shakirahfrom Selangor
amaizing stayPosted Feb 10, 2015
It was and excellent and memorable stay, although certain small things like key not function well-they replace it immediately, hotel wi-fi connection very slow, and they say that they have problem with wifi, at spa, no connection at all, but lucky i roam my mobile. They need to fix it asap. Overall the hotel location is superb, and i would really love to come back and stay there.