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Reviews of Crompton Guest House

4 out of 5
Crompton Guest House
49 Lampton Road, Hounslow, England

Reviews

7.8

Good

Rating 10 - Excellent. 42 out of 125 reviews" "
Rating 8 - Good. 46 out of 125 reviews" "
Rating 6 - Okay. 18 out of 125 reviews" "
Rating 4 - Poor. 9 out of 125 reviews" "
Rating 2 - Terrible. 10 out of 125 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

5.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is not 4* warning do not book!!!
Hotels.com relocated us to this hotel after the original hotel we booked couldn’t check us in due to being overbooked. We arrived for check in at 1am tired having spent most the day travelling. The person who checked us in was rude and demanded that hotels.com pay for 15 days worth of parking as that is what they saw on their system. They refused to check us in unless £150 was paid in addition to the fee already paid to them for bed and breakfast accommodation. We explained that we didn’t even have a car but they refused to check us in until payment was received. We explained if the booking said we needed 15 days parking then it must be an error and given the booking had only been made 10 minutes earlier could we not sort it out in the morning. Hotels.com kindly sent over new credit card authorisation and we checked in over an hour later. The room was mediocre at best with dated furniture conwebs all over and a very uncomfortable bed. They put us in a family room with 3 beds despite only 2 of us checking in. There was barely any room to move inbetween. In the morning when attempting to have breakfast they refused us saying that they wouldn’t honour the breakfast as hotels.com had only paid an additional £90 for the fly drive parking we had not requested and they wanted the full £150. Awful service, rude management and unsightly rooms. AVOID this 2* accommodation and service!!!
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Disliked: Staff & service
Not as expected
It was ok but a little overpriced for the room. But location is good near to the airport. The service could be more people friendly.
Stayed 1 night in Dec 2019

10/10 Excellent

TONYZ., Las Vegas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Picked this hotel because of location close to the airport. Turns out it is one block from the central station in Hounslow . There is a subway that goes directly to green park close to the Buckingham palace., subway also goes to the airport only a few minutes away. The hotel is an 1880s mansion converted into a bed and breakfast. Two blocks from the main street with lots of shopping in good places to eat, there is also a 24 hour convenience store right across the street. Would highly recommend this motel but don’t expect it to be like the Hyatt much more charming and like going back in time. Highly recommend
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I did not like any thing about the property . the family room extremely small ., not worth the money they was asking., They try to overcharge you for every thing even taxi ride to the airport.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019
Response from Sunny Mehta on Aug 28, 2019
Dear Guest I am glad that you enjoyed your stay with us and thank you for taking the time to leave a review. We look forward to welcoming you again. Kind regards Sunny Mehta (Owner)

6/10 Okay

Barbara, California

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The facility was very close to the Hounslow Central tube station, as advertised. However, we were not prepared for all of the stairs on the property. Our room was on the 3rd floor, and the main floor was one level up from the street, so effectively we were on the 4th floor. The breakfast room was on the ground floor, below the main floor. This property was not a good choice for an older couple with limited ability to handle stairs. We also misunderstood the room we would have. We were given the impression that we could request a room with a king bed, but were given a "family" room, with an ordinary double bed and two additional single beds. This did not work well for us, but another party might appreciate a 4-person room. The facility was clean, and bedding was good, but atmosphere and decor were basic, and overall we did not see it as a good value for what we paid.
Stayed 1 night in Jul 2019

6/10 Okay

Randy

Liked: Staff & service
Just OK
The rooms were a bit dated. Staff was friendly but rooms are crowded with beds. Location is close to Tube and walking distance to coffee and fast food. Just a bit dated for me
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute and close to the subway
The management was very kind and the room was cute and clean.
Stayed 3 nights in Jun 2019

8/10 Good

Steven, Bexhill

Liked: Cleanliness, staff & service, room comfort
Good for Twickenham visit
Trip for a concert at Twickenham. Easy walk and good directions from the hotel. Friendly reception and pleasant breakfast.
Stayed 1 night in Jun 2019

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Nikki

Liked: Cleanliness, staff & service, room comfort
Charming hotel very close to Hounslow Central tube
It's an old victorian - so the floors and walls creak - but it's really quite quaint and charming. The hotel manager contacted me before my stay so I knew how to get ahold of him if there were any issues. The surrounding area has alot of really close options for eating, pharmacy, beauty salon, and several grocery stores. Will definitely stay here again.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great location. I was really struck by how beautiful it was and the small touches to make the room feel luxurious.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service
Stayed 1 night in Jun 2019

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value in Hounslow
Well kept, very clean with a friendly helpful staff.
Stayed 1 night in Jun 2019

2/10 Terrible

Shev

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty and No filter Coffee
Initially the booking was great, good communication and friendly staff. HOWEVER upon arrival at 23.20 - business guest. I found the room to be dirty and musty. The curtains had what looked to be bird poo running down them from the top. The floor had not been mopped as there were also splash marks, food and god knows what else stuck to the it. The bathroom was disgusting, plughole in the shower was yellow, mouldy and filled with hair there was also muck in the bottom of the shower when I arrived, I rinsed it away and found the filthy plughole. The vanity mirror for shaving was so thick with dust it was greasy. I booked a double room advertised with a king sized bed I only had a double bed - when I mentioned this the manager he stated they do not have king size beds... I advised him to amend his listing as that’s really not my problem. Continental breakfast was a joke it looked to consist of cereal that had not been replaced in about a decade, I suspect thats because no one eats it so it never needs re filling. It’s also very worth noting COFFEE is instant no filter available. 👎 After explaining to the manager about the room he said “I beg to differ” Basically calling me a liar. He requested that I show him the room?? I had to leave for work and find coffee and breakfast at extra cost to me. Travellodge over this place 100%
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Sunny Mehta on Apr 16, 2019
Dear Guest Thank you for leaving a review and your positive score. We look forward to welcoming you again. Kind regards Sunny Mehta (Owner)

10/10 Excellent

Andrew, Carlton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money Great location. Staff friendly and helpful. Will certainly use again.
Stayed 2 nights in Nov 2018
Response from Sunny Mehta on Nov 27, 2018
Dear Andrew Thank you for leaving a review. I am glad you enjoyed your weekend stay with us and thank you for your kind words and feedback. I hope you enjoyed the rugby at Twickenham too with England winning. We look forward to welcoming you again. Kind regards Sunny Mehta (Owner)

8/10 Good

Iain

Very good and friendly.
Stayed 1 night in Nov 2018
Response from Sunny Mehta on Nov 20, 2018
Dear Iain Thanks for taking the time to leave a review. I’m glad that you enjoyed your stay and that you found my staff and I very friendly and a home from home service. We look forward to welcoming you again. Kind regards Sunny Mehta (Owner)

10/10 Excellent

Christopher, MN, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice and welcoming place to rest our flight weary bodies and have a proper English breakfast in the morning.
Stayed 1 night in Sep 2018
Response from Sunny Mehta (Owner) on Sep 26, 2018
Dear Chris Thanks for leaving a review. I am glad that you enjoyed your stay with us and that our facilities and hospitality was to your liking. We do cook our breakfast fresh every day and not buffet style so nice to hear that you enjoyed it very much. I hope you had a safe journey back to US and we look forward to welcoming you again. Kind regards Sunny Mehta (Owner)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Sunny Mehta (Proprietor) on Sep 19, 2018
Dear Guest Thank you for a leaving a review score of 5 out of 5. I am glad that you enjoyed your stay and that our rooms, facilities and services met with your expectations. We look forward to welcoming you again. Kind regards Sunny Mehta (Owner)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Van Der Valk
The hotel is excellent, good decor, brilliant service, extremely cosy. Restaurant matched the rest of the hotel in terms of quality. Due to the hotel being quite remote the shuttle service was very helpful.
Stayed 1 night in Aug 2018
Response from Sunny Mehta (Owner) on Aug 29, 2018
Dear Van Thank you for taking the time to leave a review. I am glad that you enjoyed your stay and that you liked very much your room, the facilities that we provide and the service that myself and my staff provide to all our guests. We look forward to welcoming you again. Kind regards Sunny Mehta (Owner)

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
It was good Closed to airport Clean with air conditioning
Stayed 1 night in Aug 2018
Response from Sunny Mehta (Owner) on Aug 29, 2018
Dear Oscar Thank you for taking the time to leave a review. I am glad that you enjoyed your stay and that you liked very much your room, the facilities that we provide and the service that myself and my staff provide to all our guests. I’m glad you appreciated the Air-Conditioning that we provide in all rooms was very useful especially with all the hot weather that we have been having here in UK this summer! We look forward to welcoming you again. Kind regards Sunny Mehta (Owner)

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very conveniently located to the Metro. Plenty of places to eat nearby.
Stayed 1 night in Aug 2018
Response from Sunny Mehta on Aug 15, 2018
Dear Guest Thank you for leaving a review. I am glad you enjoyed your stay and our location being in the centre of Hounslow, 50 yards from Hounslow Central Tube Station and all shops/restaurants are nearby. We look forward to welcoming you again. Kind regards Sunny Mehta (Owner)

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Location was near the underground. Nice pub 100 yds down the road.
Stayed 1 night in Jul 2018
Response from Sunny Mehta on Aug 15, 2018
Dear Guest Thank you for leaving a review. I am glad you enjoyed your stay and our location being in the centre of Hounslow, 50 yards from Hounslow Central Tube Station and there are some nice pubs nearby too. We look forward to welcoming you again. Kind regards Sunny Mehta (Owner)

8/10 Good

Matthew, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great proximity to Heathrow
Great proximity to Heathrow which was needed after a canceled flight. Very friendly and knowledgeable staff.
Stayed 1 night in Jun 2018
Response from Sunny Mehta on Aug 15, 2018
Dear Matthew Thank you for leaving a review. I am glad you enjoyed your stay and our location being 15 minutes from Heathrow and in the centre of Hounslow, 50 yards from Hounslow Central Tube Station and all shops/restaurants are nearby. We do try to assist guests as much as we can especially like in your case your flights was cancelled and unfortunately the airlines didn’t advise you too much what to do. I am glad that we could help and ease your stress and that you had a safe onward journey. We look forward to welcoming you again. Kind regards Sunny Mehta (Owner)

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but no lift
Stayed 3 nights in Jun 2018
Response from Sunny Mehta on Aug 15, 2018
Dear Dennis Thank you for leaving a review. I am glad you enjoyed your stay and whilst I appreciate we do not have a lift we do assist all guests with their bags/luggage taking them to their rooms. We look forward to welcoming you again. Kind regards Sunny Mehta (Owner)

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Sunny Mehta on Aug 15, 2018
Dear Guest Thank you for leaving a review. I am glad you enjoyed your stay and we look forward to welcoming you again. Kind regards Sunny Mehta (Owner)

8/10 Good

Becki, Westpoint, UT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family rooms near Heathrow!
Very easy late night check in within one minute walk from the Metro underground. Perfect for our family of 5! Very easy access directly to both Heathrow and Kings Cross!
Stayed 1 night in Jun 2018

10/10 Excellent

Jackie, Lubbock, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Staff!
I booked this little guest house in the middle of the night for my daughter who was staying at a very dirty and noisy hostel. She arrived unbeknownst to the staff, but the manager was so nice and accommodating she immediately booked the next two nights there. He made her a wonderful breakfast in the morning. I felt completely at ease with our choice after the hostel blunder! I highly recommend this if you need to be close to Heathrow.
Stayed 1 night in May 2018

4/10 Poor

Simon, Essex

Disliked: Cleanliness, property conditions & facilities, room comfort
All looked great on the Internet. Entrance - carpet we'll worn and grimey. My room was downstairs and on entry had a damp / stale smoke smell. Despite the signs stating no smoking clearly someone had been smoking in the room. No toilet paper in the bathroom. The shower was fairly pathetic and the drain clearly needs unblocking as the shower basin started filling up! The one saving grace was the breakfast which was good all though steep at £10. It's a shame it promised a lot but didn't live up to the write up on the Internet.
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The staff are very polite, and friendly, also the breakfast is nice.
Stayed 1 night in Mar 2018
Response from Sunny Mehta on Mar 28, 2018
Thank you very much for your kind comments and I am glad that you enjoyed your stay. We look forward to welcoming you again. Kind regards Sunny Mehta (Owner)

10/10 Excellent

Mark, Blandford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and welcoming
On arrival we were greeted warmly, check in is quick, room made up really nicely, plenty pillows, great breakfast. We are not experienced travellers, we found the Crompton a lovely place to stay and perfect for our needs.
Stayed 1 night in Mar 2018
Response from Sunny Mehta (Proprietor) on Mar 21, 2018
Dear Mark Thank you for your very kind comments and I am glad that you enjoyed your stay with us whilst visiting Twickenham for the Rugby. Am glad the room, facilities and the homely service that we provide was perfect for your needs. We look forward to welcoming you again. Kind regards Sunny

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crompton a fab stay.
This was a great stay. Shan and Alaska were so helpful. They made the stay better than what it could have been. Nothing was too much trouble. Breakfast was great too. We checked in really late and it was no trouble at all. Thank you so much Sophia and Ralph
Stayed 3 nights in Mar 2018
Response from Sunny Mehta (Proprietor) on Mar 18, 2018
Dear Sophia and Ralph Thanks for your kind comments and I am glad that you enjoyed your stay and that everything was great from the room to the breakfast. I will pass on your comments to Alaska and Shan and we do try our best to offer that personal touch and assist where we can. We look forward to welcoming you again!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Handy for Twickenham. Reasonably priced.
Crompton B&B is about 20 mins walk from Hounslow train station and very close to a rather nice free shuttle to and from Twickenham, alternatively £11 in a taxi, about 10 minutes. There is a bus too. Right next door to a pub, what’s not to like? Now then, onto the B&B itself. Clean, comfortable if a little gaudy and tired. Fridge door hanging off, but fridge worked and at least there was one. Decor rather glitzy and chrome(y) but as I say, very clean and for a one nighter, perfectly adequate and value for money. Breakfast...well we were seated at a table by the window with a quite hideous dried flower arrangement, which looked dirty and capable of dropping all sorts of horrors onto our breakfast. Shifted it. Breakfast itself was substantial, cereal, fruit, full English, toast. A bit Fawlty Towers ish. Plates were stone cold as were bacon and mushrooms. Toast came out untoasted and when we asked for it to be toasted we waited quite a while and then could clearly hear the sound of toast being scraped. Out it came, black with little scraped brown bits. Ok, I’m saying all this as it was quite comical. Seriously, though, I would stay here again for an overnighter. It is clean, staff were very pleasant and helpful and it is very reasonably priced. Ideal for a trip to Twickenham.
Stayed 1 night in Nov 2017

10/10 Excellent

Peju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel
Very comfortable and clean accomodation. The breakfast was made to order and absolutely delicious! The outstanding customer service is part of why we will definitely be returning.
Stayed 1 night in Nov 2017

10/10 Excellent

Elton, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideally located for the rugby at Twickenham
Lovely clean rooms and decor very helpful and welcoming staff. And a lovely full English breakfast. Would definitely return and recommend.
Stayed 1 night in Nov 2017

6/10 Okay

Lampros

Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2017
Dear Lampros Thank you for taking the time to leave a review. I hope you enjoyed your stay and if there is anything we can do to make your stay a more enjoyable experience then please do not hesitate to contact me. We look forward to welcoming you again. Kind regards Sunny Mehta (Owner)

8/10 Good

shokat, A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a pretty good condition. The room was clean sheets were nice and clean and tidy
Stayed 1 night in Aug 2017

2/10 Terrible

V8, East Asia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this guest house
I must rank "terrible" for my stay at Crompton because my first night there was not in Crompton GH, but forcibly relocated to a run-down room inside an unlisted and probably unlicensed place about 100 m away from Crompton. Our room is not accessible through the main door of the house, but through a narrow smelly lane (about 30 m long, 1 m wide) which is filled with pigeons’ dung and flies the size of ten pence coins! The gate, though "locked", can be easily opened without key. The premises which I was put up is not listed because there is no sign indicating that it is a guest house; it is very likely an unlicensed place and must not be used for any commercial purpose, particularly as guest house for obvious safety reason. Inside our room, nothing is right: broken hair dryer, beds with coffee stains, cushions with stains, cutlery with food stains, moulds on walls, kid's writings on walls, failed lighting in toilet, noisy aircon, noise from the tube track right next to our room, grease and stains all over the stoves, the microwave and exhaust fan, half broken toilet door, spiders crawling around the bedding, etc. We refused to accept it, but was told by the proprietor that no room was available at Crompton in the first 2 nights of our stay! We asked for refund, but turned down rudely by proprietor who scolded at me in front of my teenager daughter for seeking help from Expedia.com.The way Crompton Guest House handled my case is disgraced London and Hounslow.
broken door, dirty wall
inside the cupboard
moulds on wall
stains and moulds on bedding
Stayed 9 nights in Jun 2017
Response from Sunny Mehta on Jul 26, 2017
The Guest booked a twin room and thought a Microwave is in the room.We do provide but is subject to availability and not for every room.He had emailed us and I advised him the same.He then said he was actually looking for kitchen facility/apartment.I advised we have a studio apartment which is nothing to do with Crompton Guest House which he could have instead.The guest confirmed he wanted this option and not the twin room.When the guest arrived I dealt with him and then my Manager, Alaska showed him to the studio flat and then it transpired that the guest was now stating that he did not want a full apartment just a microwave.I said we do not have a microwave free now and that also the only room we have is a family room and not the twin room as he advised he did not want that in his emails.I then offered the guest to either come back and stay here in the family room as per his booking at no extra charge.The guest said he was happy to try one night and if he was comfortable he would continue his stay there in the studio flat.The following morning the guest had complained to Expedia which is his prerogative to do so but we were dealing with him directly and there was no force to take the apartment if it was not to his satisfaction and was only offered because he asked for this instead.He could have just stayed at Crompton. We were only acting on what he said he wanted and I strongly refute his claim that we have acted incorrectly. As per our terms and conditions I could not cancel his reservation as he wanted.The guest then had the family room as twin was not free and I bought a microwave to ensure his satisfaction.He stayed in this room at no extra charge for the rest of 8 days and he had no complaints with his stay at Crompton.The pictures are not of Crompton Guest House.We tired our best and I am sorry the guest was unhappy for the 1st night only.

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay !
We truly enjoyed the hospitality that this hotel and staff offers! The manager on duty, Alaska, went above and beyond to ensure that we were comfortable. He was absolutely delightful. The hotel is quaint and has personality.
Stayed 1 night in May 2017
Dear Jesse Thank you for your great feedback and I am glad that my Manager, Alaska made your stay an enjoyable one. I value all guest feedback and your comments surely make the hard work and long hours worthwhile! We hope to welcome you again in the future. Kind regards Sunny Mehta (Owner)

2/10 Terrible

sleepless, philadelphia

Disliked: Cleanliness, property conditions & facilities, room comfort
Not as described
Due to BAW flight stop, we were stuck for a room, but to charge us 900 euro was just greedy. We stayed in 5 star hotels that cost half the price. Room was 2 long staircases from entrance, no fireplace as mentioned. Neighborhood didn't feel safe. There was a tiny light in bath mirror which looked like a hidden camera. Sleep in airport b4 you stay at this 11 room rooming house.
3 beds in small room
Wall paper faded
Response from Sunny Mehta (Owner) on Jul 26, 2017
I am sorry that you did not enjoy your stay but due to flight cancellations room rates are higher due to supply and demand and there was no requirement for you to book with us if you were unhappy with the charge. You had booked a twin room yet were given a family room and I am sorry that it still was not to your satisfaction. I can confirm that there is no hidden camera in any guest room as that would be illegal and is in fact a mirror light. We have had numerous good feedback from other guests and hope that should you choose to stay again that we could make your stay an enjoyable on.

2/10 Terrible

marie tarin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel
Sad that Expedia lends themselves to such unethical practices. Manager was rude biligerant argued with me and my niece two women alone slammed his hand on d so several times asked him to please calm down. Told him he was sterling from people taking advantage his hotel is not worth 20 dollars a night let a line 1200a night shame on Expedia place was in a scary side of town awful was up all night noises scarred couldn't wait to leave I would like my money back this was an outrage
Response from Sunny Mehta (Owner) on Jul 26, 2017
I am sorry that you did not enjoy your stay but due to flight cancellations room rates are higher due to supply and demand and there was no requirement for you to book with us if you were unhappy with the charge. You had booked a twin room yet were given a family room and I am sorry that it still was not to your satisfaction. I am surprised and checked the CCTV in my office and I do not see my Manager speaking to you in a rude manner that you have claimed or slamming his hand down. We do not cheat or steal from guests as you have claimed. We have had numerous good feedback from other guests and hope that should you choose to stay again that we could make your stay an enjoyable on.

10/10 Excellent

Dermot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value, excellent service
Really great service, nice room, area OK. Would stay again just for the really genuine service levels

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Looks better in the photos
Staff were friendly & welcoming

6/10 Okay

Winterescapee, Nova Scotia, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayover for Heathrow
The experience was as expected. This hotel, a family run business, met our expectation.

10/10 Excellent

ANDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunny and his staff did everything to make our stay as comfortable and easy as possible. The next time I fly out of Heathrow Airport, I will stay at Crompton guest House. Sunny will treat you like family..........Can't get better than that!

8/10 Good

Willem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient stay close to Heathrow
Very nice stay. Anthony, one of the staff members, was especially of great help!

8/10 Good

Family of three, Chichester, West Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay for a trip into London.
It offers free secure parking for guests and is a comfortable, clean and welcoming place to stay, with easy tube access to central London.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Guest House
The staff were very helpful and friendly, the bed was extremely comfortable. Would definitely stay again.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Consistently good
3rd time in this hotel - very convenient for Heathrow (via tube) and Asda for those last minute purchases.