Ratings based on 1,289 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

A nice hotel with perfect location

Posted Jan 27, 2015
The rooms were big enough and very clean. The location was perfect for me because I was looking for something on a main road without the overcrowdedness and noise. The underground station was across the street. It was just right. And the staff was very helpful. Would stay there again.
4 out of 5
Recommended
for Families
by A verified travelerfrom Buffalo

close to Kensington Palace, tube, Harrods, museums

Posted Jan 25, 2015
Cons: furniture in the room was a bit beat up
Location: museums, tube, shopping all close
good stay, near tourist spots, shopping, museums, the tube. Furniture in room was a bit beat up. Berakfast was nice and included. Good for small families.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom North Yorkshire

Convenient for Royal Albert Hall and V&A.

Posted Jan 24, 2015
Easy to find and very near the tube. Check in was painless and overall a good hotel but not as nice as Blackfriars Crowne Plaza.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wales

Nice hotel in a good location

Posted Jan 23, 2015
Pros: Looks good, comfy and spacious rooms. Nice toiletries provided from a good brand. Makes a good impression.
Cons: We were unfortunate to have an arguing couple in a nearby room. Could hear their door slamming. Maybe extra insulation on the doors to stop slamming.
Location: Restaurants within 5 mins walk. Walk 10 mins or 1 tube stop to museums. Easy to get to west end theatres. Hyde Park is close. Covent garden by tube.
Nice large room with a comfy bed and plenty of tea, coffee, hot choc and a few snacks provided in the room. Location is very good, around the corner from the tube, with excellent connections to everywhere in London. We found it an excellent base, with good restaurants nearby and easy to get to Kensington by foot or tube to the museums and other places of interest.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Brilliant for museums and Heathrow

Posted Jan 23, 2015
Whole experience fantastic, could not fault anything. I stayed 2 nights, mainly to get to Heathrow for a flight as I live in the midlands. Convenient tube station for LHR, good restaurants, supermarkets close by and museums a short walk. Staff were lovely and when I asked for a later check out, they gave me 2 hrs extra for free. Good selection of snacks, tea and coffee, even had a chunky kit kat! Definitely will stay again and reccomend to friends.
5 out of 5
Recommended
for Families
by A verified travelerfrom 성남시 분당구

런던 여행을 편안하게 할 수 있는 최적의 호텔

Posted Jan 22, 2015
우선 위치적으로 런던의 부유한 동네인 켄싱턴에 위치하고 있어 안전하고 길만 건너면 지하철 피카딜리, 써클, 디스트릭트라인과 바로 연결되어 히드로 공항이나 유로스타역인 쎄인트판크라스역에서 오기도 편리하고, 런던 중심부와 모든 관광지 접근도 매우 편리하며 여행하다 지치면 잠시 호텔에 돌아와 쉴 수 있는 최적의 위치임. 또한 자연사박물관, 빅토리아 엔 알버트 뮤지엄, 하이드파크는 걸어서 갈 수 있어서 아침에 일어나서 하이드파크로 산책가는 호사를 누릴 수 있음. 길 건너에 웨이트로스라는 대형 마켓이 있어 필요한 물품(물-물은 최초 2병 제공하고 더 이상 주지 앟음. 과자 등)과 선물용품(궁뎅이 크림, 요크셔 티, 설탕, 소금 등 요즘 청담동 사모님들이 좋아한다는 영국제 소품들)을 저렴하게 구입할 수 있고, 또한 난도스, 퍼브, 스타벅스, KFC, 버거킹(심지어 버거킹은 24시간 오픈) 등이 있어 식사도 편리함. 객실은 넓은 편은 아니지만 여유롭고 청결하며 대로쪽이 아니 뒷쪽 성당쪽 방을 선택해서 엄청 조용했음. 객실 정리도 깨끗하게 잘해주고 수건도 무한리필, 커피와 차도 바로 바로 채워 주었음. 흠이 있다면 추워서 히터를 올리면 소리가 좀 시끄러워서 예민한 분들은 신경이 쓰일 듯. 우리 가족은 여행에 지쳐서 모두 쓰려져 자느라.... 아침 조식은 부페와 동시에 주문식도 제공함. 부페 식단은 평범한 편이나 에그 베네딕트, 에그 풀로란틴, 치킨 누들 수프, 팬케익 등을 바로 주문해서 먹을 수 있어서 환상적이었음. 물론 영국이니까 영어는 무지하게 잘 통하고 약간 발음의 압박이 있지만 직원들의 서비스는 지나치지 않게 젠틀하게 친절함. 체크 아웃 이후에도 별도로 짐을 맡기는 공간이 있어 편리하고 짐이 많으면 택시도 불러줌. 와이파이도 빵빵하고 엘리베이터도 훌륭하여 우리 부부와 2명의 청소년인 아들, 딸도 이번 여행 중 최고의 호텔이라 칭찬할 정도로 추천하고 싶은 호텔임.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel close to tube station

Posted Jan 19, 2015
Stayed here for one night. Couldn't fault anything about our stay. Staff were friendly and we were also able to leave our luggage at the hotel while we went shopping. Also only over the road from the tube station which was really helpful.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom wiltshire

Lovely hotel , right location. for us.

Posted Jan 18, 2015
Pros: Very modern & clean .
Cons: If every room on the 6th floor was the same has we were given , it does need some t l c, ie new furniture!
Location: The location was perfect for us has a family just on the outskirts , but only a train fare away from the city ,which the children really enjoyed .
Staff on reception excellent, although we booked a deluxe room ,we were given one on the 6 floor which was not what we expected, husband went down to reception & was given A room on the 5th floor which was excellent, will definitely be visiting the hotel again . All staff are a credit to the hotel keep up the good work x
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney, Australia

Lovely hotel, close to the tube, in a lovely area

Posted Jan 16, 2015
Pros: Location, good size rooms and bathrooms. We were upgraded which was very kind. Staff rwre helpful and friendly.
Cons: Breakfast was expensive. The lounges had stains that could be cleaned.
Location: Near tube, beautiful neighbourhood. Plenty of places to eat. Close to transport to other locations.
The hotel was in a great location. Safe and nice neighbourhood. Perfect location to tube (2minute walk). The lounges in room were a bit dirty and some days our room was not cleaned until 4pm. Overall staff were lovely and we would definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom paris

Bon rapport qualité / prix

Posted Jan 16, 2015
Hôtel bien placé et bon rapport qualité / prix, encore mieux si réservé 3 semaines à l'avance. Petit-déjeuner copieux, chambres calmes, toutefois un peu vieillottes.