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Reviews of Staycity Aparthotels, London, Greenwich High Road

3 out of 5
Staycity Aparthotels, London, Greenwich High Road
65 Greenwich High Road, London, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 310 out of 677 reviews" "
Rating 8 - Good. 275 out of 677 reviews" "
Rating 6 - Okay. 58 out of 677 reviews" "
Rating 4 - Poor. 21 out of 677 reviews" "
Rating 2 - Terrible. 13 out of 677 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alysha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Polite staff and a clean apartment
Stayed 1 night in Mar 2024
Response from Staycity Greenwich Team on Mar 15, 2024
Dear Alysha,Thank you for your review, we are very happy to know everything was great with your stay and we hope to have an opportunity to welcome you soon again. Kind Regards

10/10 Excellent

Simone

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great facilities and easy for walking to Greenwich Observatory.
Stayed 1 night in Feb 2024
Response from Staycity Greenwich Team on Mar 12, 2024
Dear Simone,Thank you for your review, we are very happy to know everything was great with your stay and we hope to have an opportunity to welcome you soon again. Kind Regards,

10/10 Excellent

India

Liked: Cleanliness, amenities, property conditions & facilities
Great location and very clean and safe! Would stay here again.
Stayed 2 nights in Feb 2024
Response from Staycity Greenwich Team on Mar 12, 2024
Dear India,Thank you for your review, we are very happy to know everything was great with your stay and we hope to have an opportunity to welcome you soon again. Kind Regards

10/10 Excellent

Glenn, Bloomfield

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Staycity Greenwich Team on Mar 15, 2024
Dear Glenn,Thank you for your review, we are very happy to know everything was great with your stay and we hope to have an opportunity to welcome you soon again. Kind Regards

8/10 Good

Alexander

Liked: Cleanliness, room comfort
It was going good. But our door kept malfunctioning, we got locked out of our room 4 times during the stay. With one time we were waiting in the lobby with our dinner for over an hour. On top of that the hotel was uncomfortably hot at night without any heater on, we had to keep the patio door open. Which have balconies easily accessible from the one next to it, so we didnt feel the safest while doing that.
Stayed 10 nights in Dec 2023

10/10 Excellent

Mykhailo

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Tamanna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful
Stayed 2 nights in Dec 2023

6/10 Okay

Chris

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Abdul

Traveled with partner
Liked: Property conditions & facilities
Felt like home
Stayed 1 night in Dec 2023

8/10 Good

Chinyere

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Kingsley

Stayed 2 nights in Nov 2023

8/10 Good

abayomi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was very good, but, however, I couldn't sleep very well and this was because I was itching through the night. The bedsheet seems to be harbouring some microorganisms. Apart from the itchiness, unable to operate the TV.
Stayed 1 night in Nov 2023

10/10 Excellent

Abdurraouf

Liked: Cleanliness, property conditions & facilities
I like it
Stayed 1 night in Nov 2023

10/10 Excellent

graham

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Tanaka

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There was a towel which had a little stain on it
Stayed 1 night in Nov 2023

8/10 Good

Tanaka

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a great stay.

10/10 Excellent

Chelsea

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Ludger

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Nicholas

Traveled with partner
Liked: Amenities, property conditions & facilities
We chose an Aparthotel after an awesome stay in one in Glasgow. Unfortunately, this one was a bit disappointing. We arrived on time for check-in, but were told the room wouldn’t be ready for another 15 minutes. To use up the time we went out for something to eat and came back 40 minutes later, to be told the same thing again. This time we waited in the foyer, and it was indeed a 15 minute wait this time. However, it had been an hour since our intended check-in time. The room we stayed in had clearly only just been cleaned, but I did notice a few hairs in the bathroom which was a little off-putting. The kitchen facilities were good and the main reason we stayed in an Aparthotel again - it’s certainly handy to be able to cook bacon and eggs in the morning rather than rush out. The noise of traffic from the window was quite loud due to the location but can’t be helped. With the windows closed it wasn’t bad. Overall, a decent stay, but could do with some minor improvements.
Stayed 1 night in Oct 2023

10/10 Excellent

Sally

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

Matthew

Stayed 1 night in Oct 2023

10/10 Excellent

Ludger

Liked: Cleanliness
Holiday 2023
Friendly staff and ammenities (laundry facilities).
Stayed 9 nights in Oct 2023

8/10 Good

Kenjin

Stayed 1 night in Sep 2023

10/10 Excellent

MELODY

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

monette

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2023
Response from RA on Sep 11, 2023
Dear Monette,Thank you for your review, we are very happy to know everything was great with your stay and we hope to have an opportunity to welcome you soon again. Kind Regards, Staycity Greenwich team

10/10 Excellent

Loretta

Traveled with family
Liked: Cleanliness, room comfort
Value for money stay
We spent 6 days and enjoyed everyday. We were close to DLR, Bus and Rail services. Local shops wee easy to get to and had everything we needed. The room was spacious compared to others we stayed in in London. The kitchenette was also a bonus. Thank you for a great stay.
Stayed 6 nights in Aug 2023
Response from Andreea Radu on Sep 11, 2023
Dear Loretta,Thank you for your review, we are very happy to know everything was great with your stay and we hope to have an opportunity to welcome you soon again. Kind Regards,

6/10 Okay

Shaki

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

ALBA

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2023

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It takes about 30 minutes to get to Tower of London area but public transportation is really easy to use. And it is nice to have a quiet place to end up after the crowds of the main tourist attractions. We got a triple in case one of us needed a separate bed and it was fine for 2 people but would have been really crowded and uncomfortable with 3 people. The kitchen is not really workable for cooking it was great to have milk for coffee and hot water etc. Shower was nice. Mattress was kind of hard but fine. I would go back.
Stayed 4 nights in Jun 2023

8/10 Good

Anne

Stayed 2 nights in May 2023
Response from Greta B on May 16, 2023
Dear AnneThank you for taking time to leave a brilliant review we really appreciate it. We are delighted your stay was enjoyable. We look forward to welcoming you back again. Kind regards, Greta BaltrusaiteFront office manager

2/10 Terrible

Quan

Stayed 1 night in May 2023

10/10 Excellent

Ogheneovo Tony

Stayed 1 night in Apr 2023
Response from Greta B on May 16, 2023
Dear TonyThank you for taking time to leave a brilliant review we really appreciate it. We are delighted your stay was enjoyable. We look forward to welcoming you back again. Kind regards, Greta BaltrusaiteFront office manager

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and quiet. Helpful staff. You've done well to fir that little kitchenette area in! Duvet and duvet cover weren't the same size, didn't fit properly so a bit like the Princess And The Pea it did feel a little awkward. On the whole though, nice and quiet place to stay.
Stayed 2 nights in Apr 2023
Response from Greta B on May 16, 2023
Dear MarkThank you for taking time to leave a brilliant review we really appreciate it. We are delighted your stay was enjoyable. We look forward to welcoming you back again. Kind regards, Greta BaltrusaiteFront office manager

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, property conditions & facilities
A great stay and location for the Star Wars Celebration event at the Excel. Room was perfect for our needs, 2 single beds and sofa bed. (The only criticism was the pull out single sofa bed wasn't very comfy). Would certainly stay again.
Stayed 5 nights in Apr 2023
Response from FOT on Apr 15, 2023
Dear Sara,Thank you for taking time to leave a brilliant review we really appreciate it. We are delighted your stay was enjoyable. We look forward to welcoming you back again.Kind regards,Andreea Radu

8/10 Good

Janette

Stayed 1 night in Apr 2023
Response from Greta B on May 16, 2023
Dear JanetteThank you for taking time to leave a brilliant review we really appreciate it. We are delighted your stay was enjoyable. We look forward to welcoming you back again. Kind regards, Greta BaltrusaiteFront office manager

10/10 Excellent

MP

Stayed 1 night in Apr 2023
Response from FOT on Apr 15, 2023
Dear MP,Thank you for taking time to leave a brilliant review we really appreciate it. We are delighted your stay was enjoyable. We look forward to welcoming you back again.Kind regards,Andreea Radu

4/10 Poor

KI YAN

Stayed 8 nights in Mar 2023
Response from Greta B on May 16, 2023
Dear Ki YanThank you for taking time to leave a brilliant review we really appreciate it. We are delighted your stay was enjoyable. We look forward to welcoming you back again. Kind regards, Greta BaltrusaiteFront office manager

10/10 Excellent

Ashley

Business traveler
Liked: Cleanliness, room comfort
Great stay, definitely will choose Staycity again.
Stayed 1 night in Mar 2023
Response from FOT on Mar 24, 2023
Dear Ashley ,Thank you for taking time to leave a brilliant review we really appreciate it. We are delighted your stay was enjoyable. We look forward to welcoming you back again.Kind regards,Andreea RaduFront Office Team

6/10 Okay

Yifan

Traveled with family
Facility is not great
Dishwasher doesn’t work. I spent extra money on wash machine and tumble dryer as some of them do not work properly. Reception didn’t refund me this small money.
Stayed 4 nights in Mar 2023
Response from FOT on Mar 20, 2023
Dear Yifan Thank you for taking the time out of your day to leave us this feedback. I certainly hope that we are able to accommodate you in the near future so that we are given the opportunity to show you how much we have improved! We are always aiming high with our guests, and I appreciate the honest feedback as we want our guest experience to be fantastic moving forward from this. Kind regards, Front Office Team

10/10 Excellent

Linda

Stayed 2 nights in Jan 2023
Response from FOT on Mar 20, 2023
Dear Linda, Thank you for taking time to leave a brilliant review we really appreciate it. We are delighted your stay was enjoyable. We look forward to welcoming you back again. Kind regards, Front Office Team

8/10 Good

Verified traveler

Liked: Room comfort
Stayed 3 nights in Nov 2022
Response from Greta on Nov 30, 2022
Dear Anonymous Thank you for taking time to leave a brilliant review we really appreciate it. We are delighted your stay was enjoyable. We look forward to welcoming you back again. Kind regards, Greta Baltrusaite Front office manager

10/10 Excellent

Jon

Business traveler
Liked: Cleanliness, room comfort
Great hotel
Great hotel, great location, friendly staff.
Stayed 1 night in Oct 2022
Response from Greta Baltrusaite on Nov 1, 2022
Dear Jon Thank you for taking time to leave a brilliant review we really appreciate it. We are delighted your stay was enjoyable. We look forward to welcoming you back again. Kind regards, Greta Baltrusaite Front office manager

8/10 Good

Danielle

Stayed 1 night in Oct 2022
Response from Greta B on Nov 1, 2022
Dear Danielle, Thank you for taking time to leave a brilliant review we really appreciate it. We are delighted your stay was enjoyable. We look forward to welcoming you back again. Kind regards, Greta Baltrusaite Front office manager

10/10 Excellent

DJ

Stayed 3 nights in Sep 2022
Response from Greta B on Nov 1, 2022
Dear DJ Thank you for taking time to leave a brilliant review we really appreciate it. We are delighted your stay was enjoyable. We look forward to welcoming you back again. Kind regards, Greta Baltrusaite Front office manager

8/10 Good

M

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2022
Response from Greta B on Nov 1, 2022
Dear M Thank you for taking time to leave a brilliant review we really appreciate it. We are delighted your stay was enjoyable. We look forward to welcoming you back again. Kind regards, Greta Baltrusaite Front office manager

8/10 Good

Verified traveler

Liked: Cleanliness
Ok stay
Nice stay room clean and tidy. Didn't like the fact that no comfortable chairs were available and small table. A bit like sitting in a cafe which is not ideal if spending time in room. Also don't like laminate flooring in rooms. But as said all was clean and tidy plus excellent shower
Stayed 4 nights in Sep 2022
Response from Akram on Sep 25, 2022
Dear Thank you for taking time to leave a review we really appreciate it. We are delighted your stay was enjoyable. We look forward to welcoming you back again. Kind regards, AkramFront office team

8/10 Good

Ahlam

Stayed 4 nights in Aug 2022
Response from Akram on Sep 25, 2022
Dear Thank you for taking time to leave a brilliant review we really appreciate it. We are delighted your stay was enjoyable. We look forward to welcoming you back again. Kind regards, Front office team

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Nice place
Good stay comfy bed room a bit 'tight' but enjoyed the large bed.
Stayed 2 nights in Sep 2022
Response from Andreea on Sep 20, 2022
Dear Thank you for taking time to leave a brilliant review we really appreciate it. We are delighted your stay was enjoyable. We look forward to welcoming you back again. Kind regards, Andreea RaduFront office team

10/10 Excellent

Gareth

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2022
Response from Andreea Radu on Sep 20, 2022
Dear Gareth,Thank you for taking time to leave a brilliant review we really appreciate it. We are delighted your stay was enjoyable. We look forward to welcoming you back again. Kind regards, Front office team

8/10 Good

Siamak

Traveled with family
Liked: Cleanliness, amenities
Good location with decent dining options nearby and a few grocery markets. Located right on the border of Deptford and Greenwich and 5 min walk to 2 train stations each way giving us easy access to all the London attractions (30-45 min). Greenwich itself had a few attractions which was a great option for those days that we didn’t feel like going far. 15 min walk to the Greenwich pier which lets you get on a Thames boat cruise to the city center. The hotel itself is clean and comfortable with exceptionally friendly staff (Sebastian). The building is new and the room was clean and comfortable, although it could have been a bit more spacious and used a bit more upkeep and maintenance (problem fridge), however it met our needs.
Stayed 5 nights in Aug 2022
Response from Andreea on Sep 20, 2022
Dear SiamakThank you for taking time to leave a brilliant review we really appreciate it. We are delighted your stay was enjoyable. We look forward to welcoming you back again. Kind regards, Andreea RaduFront office team