Ratings based on 469 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
97% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler from Brisbane, Australia

Posted Jun 23, 2015
Pros: Most comfortable bed I've slept on ... ever.
From first arrival to check out service was impeccable and the hotel luxurious.
4 out of 5
Recommended
for Everyone
by A verified traveler

品格ある気持ち良いホテル

Posted Jun 17, 2015
Pros: 気品ある落ち着いた時間が過ごせる雰囲気
Cons: ドアボーイはジェントルマンとして昔のように戻って欲しい
Location: コベントガーデンがすぐそばですし、劇場も近いです
何度か宿泊したことがありますが、今回は少々失望しました チェックインのときに靴だけ履きかえてすぐに町にでなければいけない約束があったのですがチェックインを終え部屋に通されてもスーツケースが部屋に来ません 30分たってもこなかったので履きかえることをあきらめて約束ぎりぎりに駆け込むようなあわただしさで部屋をあとにしました チェックアウトのときにそのことを話したら、ホテルの女性は丁寧に謝ってくれて、追加予定だった朝食代などを謝罪として無料にしてくれました こういうところはさすがSAVOYと思い、隙だったホテルなのでほっとしました ただドアボーイの方たちは今回はスーツケースの件も含め、以前に比べると少々質が落ちたなと思いました 美しいドアボーイばかりですが、なんだか少々お疲れのような対応で・・・ 早く以前のような、どんなときにも品格ある笑顔で! ジェントルマンらしくふるまって欲しいと願います
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 16, 2015
We been treated very nicely by the staff the room we stayed in had great decor beautiful view and was very clean the best hotel we stayed in so far
5 out of 5
Recommended
for Couples
by A verified traveler

Perfekte Innenstadtlage mit Themse Blick

Posted Jun 9, 2015
Pros: Unser Zimmer und der Eingangsbereich.
Cons: Wir hätten es toll gefunden, auch im Foyer Getränke zu uns nehmen zu können. Wir lieben es in einem großzügigen Entree das Kommen und Gehen zu beobach
Location: Covent Garden ist ganz in der Nähe. Ganz viele individuelle Restaurants.
Wir waren Ende Mai spontan im Savoy. Alle Erwartungen an das Hotel wurden voll erfüllt. Genossen haben wir die perfekte Innenstadtlage und den traumhaften Blick auf die Themse. Wir haben uns direkt wohlgefühlt. Leider ist unser Sohn krank gewesen, dafür konnte er umso mehr das luxoriöse Zimmer genießen. Wir hatten eine wunderschöne Zeit, in einem perfekten Zimmer, in einer atemberaubenden Stadt!
2 out of 5
Recommended
for Everyone
by A verified traveler

Disappointing

Posted Jun 8, 2015
It's the Savoy! And with that come expectations... We were disappointed. The 'spa' was tiny, the pool was not spectacular as it promised to be and our room was absolutely tiny. The turn down service didn't show up and expected 5* services did not live up to expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cincinnati, OH USA

Makes staying at a hotel an experience

Posted May 1, 2015
Pros:
Cons:
Location:
Quite simply, the staff's knowledge and actions should be the yardstick by which all customer service should be measured. Dinner at the Savoy Grill was wonderful.
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto, ontario

Wow the Savoy London, it doesn't get any better!

Posted Apr 17, 2015
Pros: The staff, food and history.
Cons: Nothing.
Location: It was London and we were at the epi centre, everything was close by tube or walking.
Amazing facilities and staff with tremendous history in the hotel it was like no other hotel experience.
5 out of 5
Recommended
for Couples
by Martin from Nonington

Simply devine

Posted Mar 28, 2015 on Hotels
Fantastic hotel with every penny make sure you have a drink in the American bar and finest Kaspers and The savoy grill both highly recommended
5 out of 5
Recommended
for Couples
by A verified traveler

nice hotel!

Posted Mar 23, 2015 on Hotels
Nice hotel, convenient location! Very good service !
5 out of 5
Recommended
for Everyone
by A verified traveler from Charlottetown, PEI

The Savoy lived up to all expectations.

Posted Mar 20, 2015
Pros: The quiet yet evident willingness of staff to help. The amazing décor and ambience.
Cons: Refreshment making facilities in the bedrooms.
Location: The Savoy is in the centre of Theatreland and makes for the best start to iconic landmarks for sightseeing.
WE had a wonderful stay, everything about the Savoy is magnificent. Staff could not be more helpful and all details are of very highest standard. Only one downer is that the rooms do not provide tea/coffee making facilities and to keep ordering from In-Room Dining is so expensive. We will certainly include the Savoy in any future trip to London.
Comment from Hotel Management
Mar 26, 2015 by Kiaran MacDonald, Hotel Management
Dear Guest, It is great to hear you enjoyed the visit and I hope we are able to welcome you again soon. Please note tea/coffee facilities are available upon request, so do mention this on your next visit. Kind regards, Kiaran MacDonald