Basic Room, 1 King Bed (Rooftop Deluxe) | Egyptian cotton sheets, premium bedding, in-room safe

Reviews of Marrable's Farringdon Hotel

4 out of 5
Marrable's Farringdon Hotel
86-88 Clerkenwell Road, London, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 187 out of 332 reviews" "
Rating 8 - Good. 112 out of 332 reviews" "
Rating 6 - Okay. 25 out of 332 reviews" "
Rating 4 - Poor. 6 out of 332 reviews" "
Rating 2 - Terrible. 2 out of 332 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Heather

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay, my only drawback was I couldn't get the shower to work in 212. It was a dribble that then became nothing. Forgot to mention at check out 🙈. Staff were all friendly and helpful in a non-imposing way. Impressive decor, cleanliness and shagpile for a hotel.
Stayed 1 night in Apr 2024
Response from Marrable's Hotel on Apr 7, 2024
Dear Heather,Thank you for taking the time to leave us a review following your recent stay at Marrable's Hotel. We truly appreciate your feedback and are delighted to hear that you enjoyed your overall experience with us.We are sincerely sorry to learn about the inconvenience you encountered with the shower in room 212. Please accept our apologies for any inconvenience this may have caused during your stay. Our maintenance team has been promptly notified to address this issue to ensure that it is rectified for the comfort of our future guests.It's wonderful to hear that you found our staff to be friendly and helpful in a non-imposing manner. Providing excellent service with a warm and welcoming atmosphere is something we take great pride in.We're also pleased that you enjoyed our impressive decor, cleanliness, and the shagpile. Your positive comments are truly appreciated and serve as encouragement for our team to continue delivering exceptional experiences for our guests.Once again, thank you for choosing to stay with us and for sharing your valuable feedback. Should your travels bring you back to Farringdon, we would be honored to welcome you again and ensure that your next stay surpasses your expectations.Warm regards,

10/10 Excellent

Kiran

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, conveniently located.
Stayed 2 nights in Mar 2024
Response from Eljesa on Apr 1, 2024
Dear Kiran, Thank you for the great rating! We hope to welcome you back soon!

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, so friendly and helpful. This is including the members that check you in, and the restaurant staff. I LOVE the coffee machine on the floor! It’s the littl details that make it. I also love the location. My birthday lady had an amazing time!!
Stayed 3 nights in Mar 2024
Response from Marrable's Hotel on Mar 30, 2024
Dear Alex,Thank you for choosing Marrable's Hotel! We're delighted you enjoyed your stay and appreciated our friendly staff, convenient location, and special amenities like the coffee machine on your floor. We look forward to welcoming you back soon!Best regards,Zack

4/10 Poor

Samer

Stayed 1 night in Feb 2024
Response from Marrable's Hotel on Mar 30, 2024
Dear Samer,Thank you for taking the time to leave your rating. We value all feedback from our guests, as it helps us to continuously improve our services. If there's anything specific you'd like to share with us about your stay, please don't hesitate to reach out. We hope to have the opportunity to better meet your expectations in the future.Best regards,Zack

10/10 Excellent

Helen, London

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
great place to stay :)
Stayed 1 night in Feb 2024
Response from Samira on Mar 9, 2024
Dear Helen,We are delighted to hear that you had a great stay with us. Your kind words mean a lot to us, and we truly appreciate your feedback.We hope to have the pleasure of welcoming you again in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Best regards,Samira

8/10 Good

Rob

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Breakfast very expensive and very average - additional cost for coffee and service and we were guests! Staff serving breakfast unknowlegable about the product and quite rude.
Stayed 1 night in Jan 2024

10/10 Excellent

Stuart

Stayed 1 night in Jan 2024
Response from Samira on Mar 9, 2024
Dear Stuart,Thank you so much for your feedback. We truly appreciate it.Best regards,

10/10 Excellent

Renata

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely boutique hotel. Superb service and really conveniently located at Farringdon (Elizabeth line)!
Stayed 1 night in Jan 2024
Response from Marrable's Hotel on Jan 17, 2024
Thank you for sheering with us your experience!I'm glad to hear the location was conveniently for you.Kinds Regards.

6/10 Okay

Sam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Gerald A

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Zetter Team on Nov 28, 2023
Hello!Thank you for leaving a review, its truly appreciated!Have a great week.Kind regards,The Zetter

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The main difference between this and other similar hotels was the ready availability of bottled water tea and coffee
Stayed 3 nights in Nov 2023
Response from Marrables on Nov 20, 2023
Hello Bruce,We are really happy you enjoyed the facilities provided for our guests.We hope to see you again soon.Kind regards,Marrables Team

8/10 Good

Gerald A

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Zetter Group on Nov 19, 2023
Hello Gerald!Thank you for leaving a review! We are glad to see that you enjoyed your stay.Kind regards,The Zetter Team

4/10 Poor

Anne

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a disappointing stay as the property needs a huge revamp with decor and furnishings feeling old and some usual facilities in room either not working or missing. Hopefully will get a good overhaul by the new owners.
Stayed 1 night in Nov 2023

10/10 Excellent

Edward

Stayed 5 nights in Mar 2023
Response from Marrable's Hotel on Oct 24, 2023
Hello Edward!Thank you!Hope to see you again soon :)

10/10 Excellent

Natalie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was immaculate, having access to bottled cold water and a vending machine was definitely a game changer. Room was clean and ideal location, had a beautiful view.
Stayed 3 nights in Oct 2023
Response from Marrable on Oct 18, 2023
Natalie!You have made our day! We are super happy to hear that you had a great time with us.Hoping to see you again soon.Best wishes,Marrable's Team

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from The Marrable's team on Oct 13, 2023
Hello!Thank you for leaving a rating, we truly appreciate your time.We hope to see you again soon.Kind regards,Marrable's team

10/10 Excellent

Adi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay.
Stayed 1 night in Sep 2023
Response from The Marrable's team on Oct 13, 2023
Hello Adi,Thank you for staying with us and leaving a review, we truly appreciate it.Warmest regards,Marrable's team

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Marrable's team on Sep 27, 2023
Hello Samantha!Thank you for leaving a review, we truly appreciate it!We hope to see you again soon :)Warm regards,Marrable's Team

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from The Zetter on Sep 27, 2023
Thank you!We are super happy to see you enjoyed your stay with us!Hoping to see you again soon.Kind regards,The Zetter Team

10/10 Excellent

ARMANDO PHILIP, West Springfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean; friendly staff
Stayed 2 nights in Sep 2023
Response from The Zetter on Sep 8, 2023
Thank you!We hope to see you again soon.Kind regardsThe Zetter Team

8/10 Good

Renata

Stayed 1 night in Sep 2023

10/10 Excellent

Jack

Stayed 1 night in Aug 2023
Response from The Zetter Team on Aug 31, 2023
Jack!Thank you for the score of 10/10! We are super happy to see you enjoyed your stay.We hope you have a wonderful end to August!Kind regards,Anastasija

6/10 Okay

Lyle

Stayed 1 night in Aug 2023
Response from The Zetter Team on Sep 18, 2023
Hello Lyle,We would like to hear about your experience!Please do not hesitate to contact us.Warmest regards,Zetter Team

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Zetter Team on Aug 10, 2023
Hello Gerald!Thank you for staying with us at The Zetter Hotel in Clerkenwell and for leaving a review, we truly appreciate it.We hope to see you again soon!Warmest regards,The Zetter Team

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Zetter Team on Aug 3, 2023
Hello Joanna,Thank you for leaving a review, we truly appreciate it.Kind regards,The Zetter Team

4/10 Poor

Sarah

Traveled with partner
Disliked: Amenities
Poor location Sick stains on the carpet. Booked superior queen room but felt equivalent to a travelodge. Expected minibar and coffee machine in the room but had to go into a shared corridor to use this so it did feel more like a hostel experience.
Stayed 1 night in Jul 2023

10/10 Excellent

Alicia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very unique hotel and the staff was amazing.
Response from Zetter Team on Jul 14, 2023
Alicia,Thank you for your fab review, we truly appreciate your kind words!We hope to welcome you back soon!Best wishes,The Zetter Team

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming receptionist. Comfortable bed. Room large enough for our needs. Clean room. Nice and quiet.
Stayed 1 night in Jul 2023
Response from Zetter Team on Jul 10, 2023
Hello Christine!It was a pleasure to have you and we are so happy to hear that you enjoyed your stay at The Zetter Hotel!We are wishing you a lovely week!Kindest regards,The Zetter Team

8/10 Good

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was beautiful - classy decor, great attention to detail, and openable windows with seats to enjoy a warm morning. Coffee and tea stations on every floor with complementary drinks and biscuits, a cut above the usual sachet of instant coffee and kettle. Comfortable bed. The hotel is a short walk from Farringdon station, so it’s a great location. Where the hotel was let down was breakfast service. Breakfast wasn’t included in our room rate but we decided to eat there. Big mistake. The kitchen is viewable from the dining room and I could see the chaos going on despite the fact that it wasn’t very busy. I could also see our breakfast resting on the pass for at least 10 minutes without the lamp being turned on to keep it warm. I had to ask the server to get the kitchen to redo it. Outrageously, I was charged £14.50 for a small scattering of cold tofu and 5 asparagus spears, garnished with a teaspoon of dried chilli flakes.
Stayed 1 night in Jul 2023
Response from The Zetter Team on Jul 7, 2023
Hello Patricia, We really appreciate your feedback regarding your stay and experience during breakfast service.We would like to know some more information regarding the breakfast service and would like to reembrace you the 14.50. Please do not hesitate to contact us. Kind regards,The Zetter Team

8/10 Good

Charlotte

Stayed 1 night in Jul 2023
Response from Zetter Team on Aug 3, 2023
Hello Charlotte,Thank you for leaving a score and we hope you enjoyed your stay with us!Have an amazing day,Zetter Team

10/10 Excellent

Joelle

Stayed 1 night in Jun 2023

4/10 Poor

Emma

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
I had an issue with the bathroom which was not sorted and when I raised it the staff said they would get it fixed and get back to me. Nobody got back to me and the issue was never fixed. When I raised it again I was ignored.
Stayed 1 night in Jun 2023
Response from The Zetter Team on Jun 27, 2023
Hello Emma,We are really sorry, that the reported issue was not actioned accordingly. We will ensure this issue is dealt with and investigated, to ensure this does not happen again.We hope you can have a wonderful week.Kindest regards,The Zetter Team

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from The Zetter on Jun 16, 2023
Hello Brian,Thank you for leaving a review!Hope you had a wonderful stay and we hope to see you again soon.Kind regards,The Zetter Team

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel, great location
Stayed 3 nights in Jun 2023
Response from The Zetter Team on Jun 12, 2023
Hello Anthony,Thank you very much for leaving a review, we really appreciate it.We hope to see you again in the future.Kind regards,The Zetter Team

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Whole experience was excellent, would definitely visit again
Stayed 1 night in Jun 2023
Response from The Zetter Team on Jun 6, 2023
Hello Brian,We are very glad to hear that you will be coming back. We are excited to welcome you again!Kindest regards,The Zetter Team

10/10 Excellent

Silvano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay and the staff made us feel very welcome. Would stay again and highly recommend
Stayed 1 night in May 2023
Response from The Zetter Team on May 26, 2023
Good-day Silvano,Thank you for staying with us at The Zetter Townhouse Clerkenwell and leaving such a fab review!It was a pleasure to have you stay with us and we would love to welcome you back soon.Kind regards,The Zetter Team

10/10 Excellent

Charles

Stayed 4 nights in May 2023
Response from Zetter Team on May 26, 2023
Hello Charles,Thank you for leaving a review for your stay with us at The Zetter Hotel Clerkenwell. We hope you had a wonderful time!Hope to see you again soon.Kind regards,Anastasija

10/10 Excellent

Stelios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the moment I met the reception team, it was 5
Stayed 1 night in May 2023
Response from The Zetter Team on May 13, 2023
Hello!Thank you for staying with us at The Zetter Hotel Clerkenwell. We are glad that you enjoyed your stay and we hope to see you again soon!!Kindest regards,The Zetter Team

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet as bruv
Stayed 1 night in May 2023
Response from The Zetter Team on May 10, 2023
Hello Matthew,Thank you for staying with us at The Zetter Hotel!We are glad to see you enjoyed your stay and we hope to see you again soon!Kind regards,The Zetter Team

10/10 Excellent

Kimberly

Stayed 1 night in Apr 2023
Response from The Zetter Team on May 2, 2023
Hello Kimberly,Thank you very much for your review for your stay with us at The Zetter Hotel Clerkenwell!We are glad to see you enjoyed your stay!Best regards,The Zetter Team

10/10 Excellent

P

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from The Zetter Team on May 2, 2023
Hello!Thank you for your review, for your stay at The Zetter Hotel!We hope you had a wonderful stay with us.Kind regards,The Zetter Team

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2023
Response from The Zetter Team on May 2, 2023
Hello Angela,Thank you for your wonderful review!Hope you have a wonderful day!Kind regards,The Zetter Team

6/10 Okay

Tom, Tel Aviv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Upgraded to largest possible room however it was too small. In general, room prices are way to high for what you get
Response from The Zetter Team on May 2, 2023
Hello Tom!Thank you very much for your feedback, we really appreciate it and will take everything on board.Kindest regards,Anastasija

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here and definitely will be back. The property is well kept, in an easy-to-access area and design is great, too.
Stayed 3 nights in Apr 2023
Response from The Zetter Team on Apr 11, 2023
Hello Melissa!Thank you very much for your wonderful review!We hope to see you again soon :)Kindest regards,The Zetter Team

6/10 Okay

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is located in a charming district albeit with very limited amenities in the evenings. The rooms and hotel amenities are clean and fashionably decorated. However the external neon lights placed above the room windows are very annoying. The only way to block the rays is to roll heavy shutters. That darkness was ideal either. I was on the third floor and the wifi was consistently down.
Response from Zetter Team on Apr 5, 2023
Hello Lance,I hope you are having a wonderful week so far!Thank you very much for your feedback, we really appreciate it.I will pass this onto the rest of the team and ensure the issues you have stated are actioned accordingly.Kindest regards,The Zetter Team

10/10 Excellent

Natalie

Stayed 1 night in Mar 2023
Response from The Zetter Team on Apr 4, 2023
Hello Natalie,Thank you for your wonderful review!Kindest regards,The Zetter Team

8/10 Good

Keiko

Business traveler
Liked: Staff & service, amenities
The hotel is conveniently located!
Stayed 2 nights in Mar 2023
Response from The Zetter Team on Mar 26, 2023
Hello Keiko,Thank you for staying with us at The Zetter Hotel!We hope to see you again soon.Best regards,The Zetter Team

10/10 Excellent

Ann

Stayed 5 nights in Feb 2023
Response from Zetter Team on Mar 13, 2023
Hello Ann,Thank you for your review!We are glad to see you enjoyed your stay.Hoping to see you again soon :)Kindest regards,The Zetter Team

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area and well connected for a Central London stay. We were able to sight see easily on foot. Very quiet hotel.
Stayed 1 night in Feb 2023
Response from The Zetter Team on Feb 22, 2023
Hello Maria,Thank you very much for reviewing your stay with us at The Zetter Hotel.We hope to see you again soon :))Best regards,Anastasija

10/10 Excellent

Joyce

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location on the Elizabeth line from Heathrow (Farringdon station)Great restaurants and cafes nearby.Room lovely-coffee machine on each landing .Room only but in house breakfast we tried once and was very good.NO RESTAURANT for evening meal but lovely cocktail bar in adjacent townhouse
Stayed 3 nights in Feb 2023
Response from The Zetter Team on Feb 16, 2023
Hello Joyce,Thank you very much for your review, we really appreciate your feedback :)We hope to welcome you again soon!Have a wonderful weekend.Kind regards,The Zetter Team