Ratings based on 206 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle

Solid hotel in excellent location

Posted May 29, 2015
Staff was very friendly and helpful. The location was perfect for exploring Derry. The price and amenities were a good value for us. We had breakfast included and parking was available on site for no extra charge. The room was large and comfortable, with the exception of noise and an inability to control the heat. The room faced the main street and there was much revelry late into the night. And, the room was quite warm and there was no way to cool it down.
3 out of 5
Recommended
for Everyone
by A verified traveler

Gutes Hotel

Posted May 25, 2015
Das Hotel und v.a. das Frühstück waren ganz okay. Einzig das Zimmer war wirklich zu klein. Die anderen Zimmer waren grösser, gemäss Feuerwehrplan an der Eingangstüre. Dies auch nachdem wir erfahren haben, dass unser ursprünglicher Zimmer (411 = grösser) auch ausgetauscht wurde mit eben diesen kleinen Zimmer (Nr. 209). Ansonsten ist es ein gutes und v.a. Zentral gelegenes Hotel
3 out of 5
by A verified traveler

Only hotel located within Ferry's walls

Posted May 21, 2015
Great location inside the walls of this city. It makes it walkable and accessible to anyone. However, outside of the lobby's remodel, the rooms are dated and "meh.". Nothing amazing from the service or the quality of rooms.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom glasgow

Friendly staff in a friendly city

Posted May 20, 2015
Pros: Room,breakfast,staff.
Location: Go and meet the locals..a friendly bunch who like a chat. History,both recent and older just steps away..walk the walls to get some perspective
Great location inside the historic city walls,just yards from shops,bars and locals live music spots. Very friendly and helpful staff in an already friendly city. Reception staff went out of their way to make me welcome and explain.Room was big and well equipped,wifi was good although needed to be renewed in the morning. Short stay in the city but I would return to this hotel again. Hotel bar is a good place to relax with delicious Guinness. Breakfast was good,buffet style with lots of choice and lots of local produce. Parking was easier than I expected just around the corner..hotel is easy to find either on foot or by car.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 18, 2015
Pros: the reception staff were lovely
Cons: the carpets on the main areas and in the bedroom need to have those big stains removed, and the carpark needs to be redesigned
we received a lovely welcome from the staff, the girls we met on both days were exceptionally friendly and helpful, and professional! the parking at the hotel was extremely limited, and the carpark needs to be redesigned, in order to make better use of the space available to them, maybe redraw the lines, and consider double decker parking, the location of the hotel is wonderful, and the hotel is nice, the carpets are very stained on all floors, and in the bedroom we stayed in, and need to be cleaned and/or replaced as it doesn't look good, and is a drawback, the dining room was nice and the breakfast was very good, overall it was very nice, and I would stay here again, and a special commendation to the reception team who were great!
5 out of 5
Recommended
for Families
by Andrewfrom Toronto

Family friendly and great location!

Posted Feb 21, 2015 on Hotels
The service at this hotel was second to none! Our baby was sick during this stretch of our trip and the hotel staff was very accommodating and helpful. I highly recommend this hotel.
5 out of 5
Recommended
for Families
by Valeriefrom Omagh

My stay at the new maldron

Posted Feb 16, 2015 on Hotels
Very nice. Would have stayed in hotel when it was tower. Mostly ok but now rooms refurbished. Very smart.
5 out of 5
Recommended
for Couples
by A verified traveler

really nice break

Posted Feb 13, 2015 on Hotels
food was lovely. everyone was so friendly. loved it
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to shops

Posted Feb 6, 2015
Hotel close to shops and for walking the walls of derry. Staff very friendly. Hotel was'nt very warm, but would stay again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Belfast

Right in the walled city and convenient

Posted Jan 30, 2015
Pros: Rooms were clean, bed was comfy and location convenient
Location: 5 minute walking distance to Guildhall, pubs, shops, tours and 10 minute drive to Donegal
Booking in was with ease, staff were very friendly and informative and very welcoming