Ratings based on 272 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nicely renovated classic hotel

Posted Jul 17, 2015
Beautiful hotel that, as I understand it, recently renovated. Lovely as you walk in with great staff that greet and help you. Room nicely updated, including bathroom; also clean and comfortable (I'd like the couch in sitting area in my home!). Lots of in-hotel dining options (patio bar especially cozy on a summer's night) as well as within walking distance (10-15m walk and you are in the Garden City Main Street area). Look forward to next stay.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice Hotel in beautiful Garden City!

Posted Jul 16, 2015
Pros: Nice location and top-notch facilities.
Cons: A little bit friendlier staff; the waiter was nice; the bartender not so much.
The hotel accommodations were top quality; I dined in the Polo Steakhouse and the food was great and the service was good. I wasn't a fan of the bartender in the Polo Lounge, however--he was more interested in getting the bill paid than he was in serving customers.
2 out of 5
by A verified traveler

great location, but.....

Posted Jul 13, 2015
Pros: Location
Cons: Staff training
Staff graduated from the bada-bing school of mgmt. Pool are not cleaned. Yuck. room nice. Great location. Too bad, potential to be really nice, but left a super bad taste in my mouth.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 6, 2015
Hotel had nice amenities and was walking distance to town.
3 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Ok but overpriced

Posted Jun 28, 2015
Pros: I was attending a 50th year high school reunion so the room held in was fine and large enough.
Cons: The lighting in the room. Also the full length mirror in the room was loose and propped against the wall?? Did not get a bill at check out??
Location: It was raining during my stay but did not look like there was much to do close by.
I think for the area this hotel is way overpriced at $269/night. The rooms were fine but found my too dark or not enough light. The room is lit with just lamps so in the evening it is not bright enough.
5 out of 5
Recommended
for Everyone
by A verified traveler from Brooklyn, NY

Very elegant. Very upscale.

Posted May 18, 2015
The hotel is beautiful. The hotel staff we're amazing. Very friendly staff. Clean hotel. Great location. Not far from NYC.
5 out of 5
Recommended
for Everyone
by A verified traveler from Merrick, NY

Posted May 5, 2015
Pros: Upscale, classy and very, very clean!
Cons: $5 for a bottle of water...I thought that was a bit much.
Staff was great...they were able to accommodate us with late check in and late check out.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

Newly renovated hotel!

Posted Apr 1, 2015
Lovely newly renovated property in charming Garden City.
5 out of 5
Recommended
for Families
by Mark from Garden City, NY

A hotel gem on Long Island

Posted Mar 23, 2015 on Hotels
1 night 'daycation' with family. Certainly, this is the best hotel on Long Island if you prefer big-city opulent surroundings. The whole hotel has been renovated well; some minor fit/finish issues (bath-door) gets stuck in its frame. Did not use on-site dining but I hear the new Polo Steakhouse is great for dinner. Their brunch is fantastic. I highly recommend this hotel for any occasion.
5 out of 5
Recommended
for Families
by Anne from La Jolla, CA

Nice Hotel in the Heart of Garden City!

Posted Mar 22, 2015 on Hotels
Nice hotel, really polite staff. Room was lovely and bigger than we expected.