Exterior
Check availability

Reviews of Hôtel Eco Relais

1 out of 5
Hôtel Eco Relais
Rue de Strasbourg, Mail de l'hippodrome, Lons, Pyrenees Atlantiques

Reviews

6.8
Rating 10 - Excellent. 50 out of 289 reviews" "
Rating 8 - Good. 112 out of 289 reviews" "
Rating 6 - Okay. 57 out of 289 reviews" "
Rating 4 - Poor. 41 out of 289 reviews" "
Rating 2 - Terrible. 29 out of 289 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

5.6/10

Amenities

7.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

Marian

Liked: Staff & service
Stayed 1 night in Mar 2024

6/10 Okay

paul

Stayed 1 night in Sep 2023

2/10 Terrible

Aimie

Stayed 1 night in Jul 2022

2/10 Terrible

Keith

Stayed 1 night in Mar 2022

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, comfortable hotel with free parking
This is a great hotel if you are travelling to or from Spain as it is in a quiet area with easy access to the main route. The hotel is very comfortable with spacious rooms with tea/coffee making facilities and large beds. Bathrooms have bath as well as shower and excellent hot water and also complimentary toiletries and hairdryer. Breakfast was very good and the room was very pleasant. We did not have dinner but they offer a fixed price menu which looked to be good value. There are other eating places close by and a supermarket if needed. Private free parking is essential for us so this perfect.

8/10 Good

Margaret, Folkestone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stop at a very good price
On a journey to Spain this is an ideal overnight stop. Staff are welcoming and for a budget hotel the room was spacious. Double bed is a good size and all linen was very clean and fresh. The area is very quiet so a good nights sleep is assured. Adjoining hotel has a restaurant and there is a supermarket next door. There is no lift so would advise less able to request a ground floor room.

8/10 Good

gary, Gilberdyke

Liked: Cleanliness, property conditions & facilities
Good stopover
Use this hotel regularly, no complaints.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

8/10 Good

gary, gilberdyke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent budget hotel, staff very friendly and he
Excellent budget hotel staff very friendly and helpful, would recommend.

8/10 Good

Joanne M, N/E ENGLAND

Liked: Cleanliness, staff & service, property conditions & facilities
good overnighter
A decent basic overnight stay. A bit out of the way -on a industrial estate so dont think of walking out to a pub/restaurant. We would definately recommend this place to others,but make sure you ask for a NO SMOKING room.
Response from ecorelais on Jan 3, 2015
Thank's for your comment's. We've a good position between airport and city center. Kind regards, Manager

8/10 Good

John, Valencia

Liked: Cleanliness, staff & service
Night stop UK/Valencia
Adequate for a night stop. A/C, as advertised on web, did not work, so, in winter, the heating probably would not function either. Adjoining Hotel Relais has a good restaurant, and would probably be better for a longer stay.
Response from ecorelais on Nov 8, 2014
Thank you for your revews. Sorry for disfunctioning A/c. A/c and heating as well have been repaired to offer you good services. Kindly yours, The Manager

8/10 Good

DC, Cumbria

Liked: Cleanliness, staff & service, room comfort
An adequate hotel for the price of the room. Good value set evening meal at Relais next door
Response from ecorelais on Nov 8, 2014
Thank you for your reviews. The relais restaurant is near ecorelais hotel and is opened from monday to friday Kind regards, Manager

6/10 Okay

P, Scotland

Liked: Cleanliness, staff & service
Simple economical hotel
The rooms and showers are very small but clean. The staff are helpful and friendly.

8/10 Good

Chris, Newcastle NSW, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Hotel was good however the location was a fair way out of town, for the price I paid and the time I booked (tour de France) this wasn't a problem at all.

6/10 Okay

linda

on route
good for the money just a slight drain smell

6/10 Okay

Alan

Liked: Cleanliness
Only good if you're driving
First of all this isn't in Pau but in Lon which is on the outskirts. Secondly it's in an industrial area so you definately need to be driving a vehicle to get here. The place is like a poor mans Travelodge essentially. Inside it felt like a space capsule, small bed with plastic flooring and a tiny pod which contains the toilet and shower. Overall functional for a stop off but don't expect to do any sight seeing unless you're driving.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
premier classe pau nord
For the price fairly good value but the air conditioning did not work efficiently.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Paul, Southampton

Liked: Staff & service
Disliked: Room comfort
Great staff in a mediocre hotel
First of all, checking into this hotel is by an automated system, requiring you to insert the card you used to pay for the booking. This doesn't work for Expedia bookings and so it took a long time to just get into the hotel. The staff from the neighbouring Kyriad hotel (same owners) were absolutely brilliant at sorting the problem out, but it took a long time and a bit of initial persuasion. They explained this is a problem with all credit cards registered outside of France. The room itself is what you may expect from a youth hostel, with the addition of a television. The 'bathroom' was a a toilet and a shower in a small cupboard. There are no creature comforts here, except for the rather strange creature we found on the wall, who seemed very comfortable to me. The bed is fairly comfortable and the air conditioning helped in the heat, although its output is best described as "gentle". Downstairs, there is a vending machine for things like coffee, chocolate etc. Location wise, this hotel is not in the centre of Pau and we saw little evidence of public transport nearby. We had hired a car at the airport, which turned out to be really useful to explore the wonderful area of the Pyrenees. The one reason we may consider a return here is the excellent staff who were unfailingly polite, smiley and helpful.

6/10 Okay

IÑAKI

Disliked: Staff & service
Stayed 1 night in Mar 2024

6/10 Okay

Abdelilah

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

DOMINIQUE

Liked: Amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

claude

Stayed 2 nights in Nov 2023

4/10 Poor

gines

Traveled with group
Disliked: Amenities
PHOTO DE LA CHAMBRE SUR EXPEDIA NE CORRESPOND PAS A LA REALITE
Stayed 1 night in Oct 2023

8/10 Good

Sen Åke Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Daniel

Disliked: Cleanliness, property conditions & facilities
Hôtel Eco je ne conseille pas en couple
Stayed 1 night in Oct 2023

8/10 Good

Harvey Narcy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 1 night in Oct 2023

4/10 Poor

Vanessa

Stayed 1 night in Sep 2023

10/10 Excellent

christian

Stayed 1 night in Sep 2023

4/10 Poor

Christian

Stayed 1 night in Sep 2023

10/10 Excellent

nicolas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parfait pour le prix
Stayed 1 night in Aug 2023

8/10 Good

nicolas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Pratique pas cher mais un peu vétuste et pas de clim
Stayed 1 night in Aug 2023

6/10 Okay

murielle

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Petra van der

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Het ‘economische’ broertje van het naastgelegen Le Relais is een soort kraakpand waar nog geld uit gehaald wordt met kamerverhuur. Receptie onbemand, iedereen kon vrij in en uit lopen wat onveilig voelt, kamer ontzettend klein en smerig. Snel wegwezen!
Stayed 2 nights in Jul 2023

2/10 Terrible

Véronique

Stayed 2 nights in Jul 2023

10/10 Excellent

francesco

Stayed 1 night in Jul 2023

2/10 Terrible

Sasu

Stayed 1 night in Jul 2023

8/10 Good

Roger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

elodie

Stayed 1 night in Jul 2023

8/10 Good

dominique

Stayed 1 night in Jul 2023

8/10 Good

Jean-François

Liked: Cleanliness, room comfort
Pas mal du tout !
Bon rapport qualité/prix, quasi imbattable je pense. Par contre, un peu gêné par le fait de devoir s'adresser à l'accueil de l'autre hôtel en cas d'absence. Personnel souriant et serviable toutefois. Un peu de rafraichissement dans les chambres serait souhaitable (porte sdb, murs...). Pas d'étagères dans la mienne donc valise au sol !
Stayed 1 night in Jun 2023

8/10 Good

sylvia

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

lacour

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tres bien
parfait, accueil sans problèmes
Stayed 1 night in May 2023

4/10 Poor

Jacques

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A revoir
Suivi de la réservation compétemment inadapté. Horaires erronés, accueil fermé. Heureusement relais pris par le personnel de l'hôtel logis avec compétence et amabilité gestion du site à revoir !!!
Stayed 1 night in May 2023

10/10 Excellent

Jean-Jacques

Stayed 2 nights in Apr 2023

8/10 Good

Aad

Stayed 1 night in Apr 2023

10/10 Excellent

alexandra

Stayed 1 night in Apr 2023

4/10 Poor

suellen

Disliked: Cleanliness, property conditions & facilities
Bonjour, c'est convenable, dommage pour la salle de bain peu pratique et pas très propre
Stayed 1 night in Mar 2023

6/10 Okay

Julie

Stayed 2 nights in Mar 2023

2/10 Terrible

patrice

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023