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Reviews of Wyndham Loutraki Poseidon Resort

5 out of 5
Wyndham Loutraki Poseidon Resort
Thesi Boutsi B, Loutraki, Korinthias, Loutraki-Agioi Theodoroi, Peloponnese

Reviews

7.6

Good

Rating 10 - Excellent. 40 out of 127 reviews" "
Rating 8 - Good. 41 out of 127 reviews" "
Rating 6 - Okay. 24 out of 127 reviews" "
Rating 4 - Poor. 16 out of 127 reviews" "
Rating 2 - Terrible. 6 out of 127 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 2 nights in Aug 2023

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay with a private pool in our room! Kind staff and excellent facilities! I would love to stay again to this property!
Stayed 2 nights in Aug 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful location.
Stayed 1 night in Jul 2023

8/10 Good

Elaine

Stayed 1 night in Jul 2023

10/10 Excellent

Theodoros

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
As advertised. The property can get really crowded since it’s huge so getting a sunbed or seated at the restaurants can get tricky. Nothing to do around, you need a car to Loutraki or elsewhere.
Stayed 1 night in Jul 2023

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
A very relaxed vibe - the Wyndham part of the hotel was well app- the alpine feel to the premises was great and a good deep pool and some great places to swim in the sea - a great spot
Stayed 2 nights in Jun 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Major issues with hotel and management
The biggest problem was the lack of security, violation of privacy and how the hotel handled the situation. The sliding door did not lock and then the hotel staff disregarded the do not disturb sign on the door and entered my room anyway. The management’s response was they needed to meet in person at 7p at night and when I asked if it could be resolved by phone, they said they would get back to me. That was 72 hrs ago and I haven’t heard back. No one from management has even apologized. The condition of the room was vastly different from the remodeled 5 star hotel with a list of amenities described on this site. Additionally, the standard amenities that were listed as being included were not ( i.e. hair dryer, iron, ironing board, etc.)
Condition of the floor in what is described by hotels.com as a 5 star resort.
One of the spots the floor was warped in the room
No iron or ironing board was in the room. Had to call Housekeeping twice and finally they brought this dirty one which was leaking water all over the floor as they handed it to me out of plastic bag and there was a bunch of residue on iron.not usable
Stayed 2 nights in Jun 2023
Response from Guest service Wyndham Loutraki Poseidon Resort on Jun 22, 2023
Thank you for taking the time to post your review.We are sorry to hear that you were not satisfied with our hotel facilities and services during your stay. Please note that we take all guest reviews very seriously, both positive and negative, and through them we are able to seek knowledge and growth to better serve our guests. This was exactly the reason why our Guest Service Manager tried to reach you. Like you said, you spoke, and he asked you if you could meet him, but your answer was:" I dont want to meet you, and i dont want to speak to you. I dont want to pay a cent." By doing this, you denied him the right to further communicate with you, and to try to help.Upon your room check in you reported in our front office the issue with the balcony door, malfunction and our maintenance staff fixed the issue immediately.We investigated your claim that we breached the security of your room, and we would like to inform you that our housekeeping staff didnt find a " do not disturb" sign attached to the handle of your room, so they proceeded with cleaning.Amenities such as iron and ironing board are available on demand as we are a resort rather than a city hotel and we provided to you when you requested. We apologize that the portable hairdryer was missing but again upon reporting it we acted immediately.We would also like to mention that the room that you stayed in has been renovated recently. It is in the same state as presented on our site and brochures.Again, thank you for your feedback, and we hope we will have the opportunity to accommodate you again in order to ensure your next stay is much more satisfactory.Best regards,

2/10 Terrible

Sokratis

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced not in good condition. Common areas are ok. Lots of things not working in the room.
Stayed 1 night in Jul 2022

4/10 Poor

Thomas

Stayed 2 nights in Jul 2022
Response from Wyndham Loutraki Poseidon Team on Jul 28, 2022
Dear Mr. Thomas, Thank you for choosing Wyndham Loutraki Poseidon Resort for your stay and for your rating (4 out of 10). As we strive to provide our guests with the best possible services, we would like to know more about your experience, if you could take some time and share your review with us. We look forward to hearing from you and moreover welcoming you back to our resort. Kind regards

10/10 Excellent

Michael, WOODRIVER

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff, great food and amenities. Such amazing views and rooms. We had the room with the private pool and it was great! The kids loved the private pool.
Stayed 2 nights in Oct 2021

6/10 Okay

Iakovos

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
An overpriced hotel. It has potentials but reality is far away from expectations. Positive: Room was nice. The balcony was also nice and the view is the best feature the hotel has to offer. Negative: Outdated facilities - feels like an abandoned place, especially the sea front. Breakfast was ok but Covid measures, especially on the breakfast area, were really poor. Apart from the electric car personnel the rest of the staff added to the general feeling of abandonedness as they were passive and cold. There was not any place to enjoy a drink or a coffee after the breakfast hours except from the pool bar who had only few tables. Finally, check in was delayed by two and a half hours.
Stayed 5 nights in Aug 2021

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Aug 2021

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Shabby, old communal buildings. Breakfast appalling. Rooms with private pool ok but our bathroom had blockages and leaks. Overall, not 5 star or worth the money.
Stayed 1 night in Aug 2020

8/10 Good

Nick

Traveled with family
Liked: Cleanliness, staff & service, room comfort
loutraki resort
Stayed 1 night in Jul 2020

10/10 Excellent

xanthe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and views
The most amazing location.. incredible views and sea. Rooms are very comfortable and the staff are second to none ..you’ll need a car to travel around as the area has a lot to offer
Stayed 2 nights in Oct 2019
Response from General Manager on Dec 4, 2019
Dear Guest, Let us thank you for recommending Wyndham Loutraki Poseidon Resort after the experience you had with us! It is great pleasure for us to receive a combination of positive comments for our amazing location, our helpful and attentive staff and the comfortable rooms.We truly hope that we will have the opportunity of welcoming you back soon in the future. Kind Regards, Christiana Mavroeidi General Manager

6/10 Okay

Iris, Toa Alta, Puerto Rico

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The facilities are very deteriorated. The hall carpet is very old and dirty. The view is spectacular, special the sunsets. The staff is amazing.
Stayed 2 nights in Oct 2019
Response from General Manager on Dec 4, 2019
Dear Guest, Thank you for staying at Wyndham Loutraki Poseidon Resort and for taking your time to rate your experience with us. We are glad to know that you were pleased with our hotel views and the attentive staff but we are deeply sorru to hear that you did not like our facilities. There are updates planned for next season, in hopes that we can improve our guest's experience. We hope that despite the inconveniences we can welcome you back again in the future. Kind Regards, Christiana Mavroeidi General Manager

6/10 Okay

ALEXIS

Liked: Cleanliness
Disappointing for a 5 star resort
Without doubt not a 5 star hotel. Almost everything needs refurbishment, from the reception area (badly signposted) to the room decor, to the restaurant. Carpets are worn and smelly. Food is extremely average. We arrived to a room that was not yet ready, and when we were allowed into the room the mini bar fridge was empty. Our superior suite with private pool was acceptable, the view was sidewas to the sea. The pool fixtures were old and loose. Staff were friendly and accommodating. Parking is on-site and secure, but not enough spaces for the number of potential guests.
Stayed 1 night in Sep 2019

4/10 Poor

Lawrence

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2019

8/10 Good

Verified traveler

Stayed 1 night in Aug 2019
Response from General Manager on Sep 5, 2019
Dear Guest, Thank you for taking the time to leave your review. However, we'd like to learn more about your situation and what exactly happened that left you unsatisfied of your stay. We want to make things right thus we look forward to hearing from you and earning back your trust. Sincerely yours, Christiana Mavroeidi General Manager

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from General Manager on Aug 14, 2019
Dear Guest, Thank you for staying at Wyndham Loutraki Poseidon Resort and for taking your time to rate your experience with us. We are sorry that we did not meet your expectations to the utmost and hope we have the opportunity to accommodate you again in order to ensure your next stay is much more satisfactory. Kind Regards, Christiana Mavroeidi General Manager

8/10 Good

Verified traveler

Stayed 3 nights in Jul 2019
Response from General Manager on Aug 14, 2019
Dear Guest, Thank you for staying at Wyndham Loutraki Poseidon Resort and for taking your time to rate your experience with us. We hope that we will have the pleasure of hosting you again in the not so distant future. Kind Regards, Christiana Mavroeidi General Manager

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2019
Response from General Manager on Aug 14, 2019
Dear Guest, Thank you for staying at Wyndham Loutraki Poseidon Resort and for taking your time to rate your experience with us. We hope that we will have the pleasure of hosting you again in the not so distant future. Kind Regards, Christiana Mavroeidi General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
About our accommodation
We went for our honeymoon for one week. The hotel was nice, clean and family friendly. I can say that cleaning ladies cleaned our room everyday and left us in very good condition, they are perfect. You can get rest easily and still be very close to Athens. The only improvement they need I can say that they can put more varieties for food. For example the main food on dinner is so less. They could make live foods infront of customers such as fish. Also the breakfast was always same. They could make something different. Also customers needs to be informed that alcohol is extra and will be charged in half board even though they aren’t in closed bottles.
Stayed 6 nights in Jul 2019
Response from General Manager on Aug 14, 2019
Dear Guest, Let us thank you for recommending Wyndham Loutraki Poseidon Resort after the experience you had with us! We are glad to know that you were pleased with our hotel location and our kind and helpful staff. We have taken note on your comments on improving our overall hotel condition. Thank you again for your rating and we look forward to welcoming you back very soon. Kind Regards, Christiana Mavroeidi General Manager

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, amenities
The property is beautiful, private & is located at the end the the busy Loutraki strip. We stayed in the hotel building / not the cottages. Rooms very clean but a bit retro from the 60s/70s. Good size though. Looks like they have made some upgrades over time. There is old carpet in the corridors- its dirty and needs to go. Gorgeous pool & bar area. Breakfast buffet is very acceptable in a facility with a clear and beautiful view of the Korinthos Bay. This place has incredible potential to be a legitimate world class 5 star if Wyndham makes the investment due to the surrounding landscape
Stayed 5 nights in Jul 2019
Response from General Manager on Jul 24, 2019
Dear Guest, thank you for your feedback.We are pleased to read that you enjoyed the resort facilities and location. We would also like to thank you for your observations which help us to become better. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We hope we will welcome you again in our premises and offer you a better experience. Kind regards Christiana Mavroeidi General Manager

6/10 Okay

Constantinos

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from General Manager on May 28, 2019
Dear Guest Thank you for staying with us and for taking your time to rate your experience with us. We regret to see that you were not satisfied with your stay and we apologize for any inconvenience we may have caused for you. We hope that despite the inconveniences we can welcome you back again in the future. Sincerely yours, Christiana Mavroeidi General Manager

10/10 Excellent

Stamatis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely few days in Loutraki
Very informative helpful staff throughout our stay and great oceanfront location. A great property with lots to explore close by including Loutraki, Corinthos, Nemea and the many vineyards as well as the beautiful Vouliagmeni lake. A great place for an early morning lane swim in the outdoor pool, perfect.,,, we’ll definitely be back to explore the endless cycling routes.
Stayed 3 nights in Apr 2019
Response from General Manager on May 20, 2019
Dear Guest What a wonderful review, we truly appreciate your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Kind regards Christiana Mavroeidi General Manager

4/10 Poor

Ranganath

Liked: Cleanliness, room comfort
Disliked: Staff & service
Not all you read on the website is true.
We are very disappointed with the service. On the website we were informed there is tennis courts, childcare facilities and other activities. When we arrived none of the above facilities were available. We wished we knew this before we would have planned to stay somewhere else. The breakfast and food was mediocre. The location is superb but the lack of other facilities made the stay poor. The cups in our room was not washed, see below.
Stayed 3 nights in Apr 2019
Response from General Manager on May 20, 2019
Dear Guest we would like to thank you for taking time to post your feedback regarding your stay with us.We are happy to see that you stayed satisfied with the location of the resort.However we are sorry to hear that you were not satisfied with the room's facilities.We hope we will welcome you again in our premises and offer you a better experience. Kind regards Christiana Mavroeidi General Manager

6/10 Okay

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
The property has A gorgeous view! The actual property itself is outdated with weeds and in need of a big clean up. We love to walk and didn’t mind walking the 2 miles to stores and restaurants(town center) but the walk is on a busy highway with no curb so very dangerous. The hotel smelled like cigarettes. But the pool and view are pretty.
Stayed 4 nights in Apr 2019
Response from General Manager on Apr 17, 2019
Dear Guest we would like to thank you for taking time to post your detailed feedback regarding the experience you had with us at Wyndham Loutraki Poseidon Resort.We are happy to read that you were satisfied with the facilities and the view of our property.We would also like to thank you for your observations.Our priority is customer satisfaction.We hope we will welcome you again in our premises in the not so distant future. Kind regards Christiana Mavroeidi General Manager

10/10 Excellent

Ollie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great room, got a free upgrade. Parking is off road and secure. Wouldnt recommend the breakfast though, cheap produce.
Stayed 2 nights in Sep 2018
Response from General Manager on Oct 15, 2018
Dear Mr Ollie, Thank you for staying in Wyndham Loutraki Poseidon Resort and sharing your comments. Rest assured that your feedback regarding the breakfast quality will be forwarded to the F&B department for future improvements. Kind regards, Aristidis Moustakas General Manager

6/10 Okay

Brian, UK

Liked: Staff & service
Good in Places
On arrival, although we had booked a "executive" garden view room we were placed in admittedly very nice room, but overlooking flat and dirty rooftops of neighbouring apartments and up a high hill. Back to reception to enquire why the apartment did not match the Wyndham website and booking.com description. Although the staff were trying to be helpful it was only when we siad we wanted to escalate that we were offered another room. This was a Standard Room,, not an Executive but with an outside jacuzzi on the seafront. this we accepted. Generally the room was tired but clean, but with poor lighting. Good firm bed, but with ill fitting bottom sheets which became undone every night. Breakfast Buffet: Very average. Plus side a good selection of nuts and fruit, but very poor and warm to cold eggs, bacon etc. Most of the crockery was chipped and odd cups and saucers. Dinner: Italian restaurant evenings were actually very good. Excellent service and the Taverna was reasonable food, although not very Greek? But again very good service. The plus points for Wyndham is the beachfront location and the staff. The minus's are that a lot of the rooms need refurbishing, this is obviously work in progress. Bear in mind that the Ramada hotel is part of the complex and as such does attract a large amount of families, so quiet it is not around the pool area. Also a significant of beach towel reservation on the chairs. This I totally detest and the hotel should sort this out
Stayed 5 nights in Aug 2018
Response from General Manager on Oct 15, 2018
Dear Mr Brian, Thank you for staying in our hotel and for taking your time to write this detailed feedback. We regret to read that you experienced multiple problems during your stay and we apologize for any inconvenience we caused for you. We indeed have planned for many updates in several departments of the hotel in hopes that we can vastly improve our guest's experience. We hope that despite the inconveniences we can welcome you back again in the future. Kind regards, Aristidis Moustakas General Manager

8/10 Good

Konstantinos

Good experiences
Stayed 2 nights in Aug 2018
Response from General Manager on Oct 15, 2018
Dear Mr Konstantine, Thank you for staying in Wyndham Loutraki Poseidon Resort and sharing your positive rating. We were truly pleased to know that you were happy with your experience. Kind regards, Aristidis Moustakas General Manager

10/10 Excellent

Ben, Berkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautifully laid out resort, friendly staff
having seen very mixed reviews I was not sure what to expect, but this is a beautifully laid out hotel with clean, family friendly beach and facilities and incredibly friendly staff who made our stay a perfect relaxing week. We stopped in a junior suite in the Wyndham resort, the room was spotless and well equipped, everything worked and private balconies with loungers making it easy to just relax, air conditioning to escape from the heat when required. Rooms were cleaned beautifully everyday.The beach is blue flag, water crystal clear and teaming with fish making snorkelling a favourite pastime when not just sunbathing. loungers were plentiful, towels freely provided, pools clean and supervised - it was very family friendly. there are cafes by the beach serving drinks and coffee at reasonable price, or free water if just thirsty. I saw no jellyfish and heard no-one complain. Breakfast was typical hotel buffet style, well staffed - everyone could find something they liked from salads and cold meats through pastries to cooked breakfast. For dinner you could choose from buffet (not tried but looked ok); an Italian restaurant which was average, or greek taverna with amazing starters of huge sizes, but then a more limited main choice, which varied between ok to fantastic. After trying these we choose to get a taxi into loutraki itself for an evening, the downside of the resort is its not walking distance in and out of the town, but taxi's were cheap and easily arranged
Stayed 7 nights in Aug 2018
Response from General Manager on Nov 15, 2018
Dear Mr Ben, We appreciate you taking the time to provide us with such detailed feedback about your stay. We are glad to hear that overall your experience was so positive. We do hope to have the chance to welcome you again in the future in order for you to enjoy our hospitality even more. Kind regards, Aristidis Tsagkaris General Manager

10/10 Excellent

Tim, Boston, MA - USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the staff was very accommodating and extremely polite
Stayed 2 nights in Aug 2018
Response from General Manager on Nov 5, 2018
Dear Mr Tim, Thank you for staying with us and sharing your 5 star review regarding our attentive staff. Kind regards, Aristidis Moustakas General Manager

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very disappointing
No plug sockets in the rooms (except those being used by room equipment - TV, fridge, lamps etc.), faulty door lock, dirty gym with little equipment (mostly unusable), unhelpful and rude staff when we asked for help. Room was OK but if we went outside on the terrace the room air con automatically switches off so can’t keep room cool whilst using terrace - very disappointing, especially for the price paid
Stayed 3 nights in Jul 2018
Response from General Manager on Nov 15, 2018
Dear Guest, Thank you for your comments. We regret to read that you were not pleased with your stay and we apologize for the inconveniences we caused for you. Rest assured that your feedback will be forwarded to the appropriate departments for future improvements. We apologize that we did not meet your expectations to the utmost and hope we have the opportunity to accommodate you again in order to ensure your next stay is much more satisfactory. Kind regards, Aristidis Moustakas General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2018
Response from General Manager on Nov 5, 2018
Dear Guest, Thank you for staying in Wyndham Loutraki Poseidon Resort and sharing your 4 rating. Kind regards, Aristidis Moustakas General Manager

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
photographs don’t reflect the reality
Arrived late, knowing that I had tried to call but no response. Because I had booked a table in the restaurant. But that was shut so I had to use the other restaurant. That was my first mistake because I had paid for half board. So I paid €41,00 at least for dinner (half board restaurant now closed). The receptionist and I clashed later on, as it was my fault that she did not explain that I did not need to buy lunch on the Saturday as well, that was also covered. The rooms “suites” large bedrooms with 2 chairs... the actual room tired and desperately requiring updating or my Expedia bookings get different treatment. So Saturday got to dinner - which is basically a canteen with some very sad looking food. Quality poor, presentation even poorer, staff dozy, all plates collected at the end of the meal but did not stop them asking twice for my room number. Breakfasts (we did not bother on the Sunday) also rather poor. I have checked my bill and the bill has a deduction of a credit card I don’t recognize but a deduction off my debit card (for which I have the receipt). So nearly a €1,000 for two nights. Really disappointed I really thought I was getting a smart resort hotel this was not the case, I had to pay for meals that if it had been explained on my arrival I could have avoided, a unbelievably rude receptionist, and Co worker who instead of gushing apologies told me they had read the computer incorrectly. Nice chap put our cases in the car though.
Stayed 2 nights in Jul 2018
Response from General Manager on Nov 15, 2018
Dear Guest, Thank you for staying in our hotel and for taking your time to write this detailed feedback. We truly regret to read that you experienced multiple problems during your stay and we apologize for the inconveniences we caused for you. There are many updates planned for next season, in hopes that we can vastly improve our guest's experience through our service and faclities. We hope that despite the inconveniences we can welcome you back again in the future. Kind regards, Aristidis Moustakas General Manager

4/10 Poor

Frank, London

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Too old to be a 5* hotel, too young to be a museum
Nice location, but infrastructure is very old. Beds are very small; gym is being used as storage room and is not accessible at 07.30 in the morning; breakfast is ok, but does not seem to have a lot of locally sourced products.
Response from General Manager on Nov 15, 2018
Dear Mr Frank, Thank you for staying in our hotel and for taking your time to praise our location. We regret to read that you experienced multiple problems during your stay and we apologize for any inconvenience we caused for you. There are many updates planned for next season, in hopes that we can vastly improve our guest's experience. Kind regards, Aristidis Moustakas General Manager

8/10 Good

Curtis

Overnight in Loutraki
Overall, it was a comfortable place to stay. Checking in was a bit cumbersome wherein we were required to drive back out the entrance to park and then were given a golf cart ride back onto the property to our room (the property is large with many buildings). I didn't understand since there seemed to be plenty of parking around our particular building. The breakfast buffet was nice with many selections.
Stayed 1 night in Dec 2017
Response from General Manager on Nov 15, 2018
Dear Mr Curtis, Thank you for taking the time to leave your review regarding your stay. We were glad to see that you generally enjoyed your stay with us and were pleased with the breakfast buffet. We hope that despite the inconvenience with the parking we can welcome you back again in the future. Kind regards, Leonidas Tsagkaris General Manager

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Strange Resort (although offseason), 3 star
Resort outside of Loutaki combined with Ramada with pools and lots of outdoor seating combined. Bit odd. We reserved a junior suite with sea view. Hmmm we were on the ground floor and about 100 m to a fence that did overlook the mediterranean but we couldn't really see it from the room. The pictures showed a sitting area with couch and chairs, but we had only one very sad chair in the room so had to sit on the bed to read and do computer stuff. We are off season so very few to no people. Definitely not a five star, maybe 3 star at best. Fitness club was very funny at the back of a half abandonned building up a fire escape and antique equipment. Pool was too cold to swim but granted it is October. So....we had the breakfast 3 days and it was very peculiar for a north american. Many closed bins with nuts and seeds and black gooey things that are probably dates and figs - plastic all over many types of olives, pickles and things? All those bins and not one nice museli or jam??? Bacon and eggs were ok. Croissants and breads were all overbaked (everyday) tough and dry - why bother? Smoked salmon on the table with fresh fruit? Definitely odd but maybe appealing to Europeans. Buffet area also could use some light as you peered into the many bins it was hard to see. Staff was a bunch of chatty women who seemed oblivious to clientele, except when managers came through. Front check in staff were very helpful and friendly.
Stayed 3 nights in Oct 2017
Response from General Manager on Nov 15, 2018
Dear Guest, Thank you for staying in our hotel and for taking your time to write this detailed feedback. We are sorry to read that your experience in the breakfast area was below your expectations. We strive to achieve the best levels of quality and service, and we truly regret that we felt short of our goals. All your comments are essential to educate us thus we hope we have the opportunity to accommodate you again in order to ensure your next stay is much more satisfactory. Kind regards, Leonidas Tsagkaris General Manager

10/10 Excellent

mandi, UK

Liked: Cleanliness, staff & service, room comfort
Great location, rooms and staff
Excellent room! We reserved a room with private pool and it was the highlight of our trip. The views and privacy were incredible. Although the room and facilities were amazing, because it was apparently the off season, there were limited options when it came to food and entertainment. It was however the perfect time to have a nice quiet stay and was worth not having all of the noise and crowds. Beautiful place and experience
Stayed 2 nights in Oct 2017
Response from General Manager on Nov 15, 2018
Dear Ms Mandi, Thank you so much for your positive review following your stay with us. We are delighted you had such a relaxing time. We know that we would all be delighted to have the opportunity to look after you again and we promise you, you will not be disappointed! Kind regards, Aristidis Moustakas General Manager

2/10 Terrible

Helen, London

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Lovely Room, uninspiring hotel and staff!
Arrival was terrible. Took them 45 mins to find our booking. No apologies or suggestion we might like to go out and have lunch in the sunshine, just had to sit inside and wait. Definitely no Welcome. Eventually found our booking and room wasn't ready so we changed in v small toilet by reception and went to beach. Restaurant was pretty abysmal, service patchy mainly bad with the odd lovely person! Thankfully our room was lovely and spacious and so was the balcony (Junior Sea facing suite) so we spent the majority of our 4 days there. Sleep was affected as there was a conference with loads of young kids, when I asked what time the 'Disco' might end they said 12?1? It was most definitely 1. Probably avoid if I were you!
Stayed 3 nights in Oct 2017
Response from General Manager on Nov 15, 2018
Dear Ms Helen, Thank you for staying with us and for taking your time to rate your experience. We are both concerned and disappointed to know that you were not pleased with our service. Our employees undergo a lot of training on improving customer service, but if you feel disappointed that is simply not acceptable. We thank you for sharing your observation, which we will utilize as a tool in our coaching efforts. We hope that despite the inconveniences we can welcome you back again in the future. Sincerely yours, Leonidas Tsagkaris General Manager

8/10 Good

sady, istanbul

Liked: Staff & service
Nice hotel for 70,s need reconstruction.
Staff is kind,nice and quite till israel group arrived.needs urgent restoration since notting been done after 1970 ! But perfect location! Restaurant below average,beach towels on black market !!! If you are lucky to get one ps hold on to it !till youll leave. Sea is clean,only no sandy beach and stinging jelly fish exists.
Stayed 6 nights in Sep 2017
Response from Leonidas Tsagaris on Oct 29, 2017
Dear sady, Thank you for taking the time to post your review and your positive feedback about our hotel and the kindness of our staff. Regarding the issue of the beach towels, we will look into them in greater detail with the relevant department in order to avoid any delay in delivering towels! We hope to be able to welcome you back on a return visit to Wyndham Loutraki Poseidon Resort. Sincerely yours, Leonidas Tsagaris

10/10 Excellent

Peter, Greenwich, CT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent classic Greek beachfront hotel.
Booked a waterfront suite to stay with the family (2 adults and 2 children). Nicely renovated spacious room with beautiful view of the sea under the shade of pine trees. The kids fully enjoyed the jacuzzi, large swimming pool, the beach was fine too (no jellyfish seen during our visit). On the evening of our stay we were planning to attend a nearby wedding. After the whole family getting dressed-up in white we discover that we have a flat tire!!! Before we even went to the reception to ask for help, an employee named Vangelis stopped by and offered to change the tire which he did in less than 15 minutes. We were then able to make it to the wedding on time and still dressed in white!!!. In general, outstanding service in a classic greek beachfront hotel in the best location in Loutraki.
Stayed 1 night in Sep 2017
Response from General Manager on Nov 15, 2018
Dear Mr Peter, Wow! Thank you for choosing Wyndham Loutraki Poseidon Resort and for posting such a positive review. We are delighted to read that you enjoyed your stay with us and that you benefited from our attentive personnel. We are very much looking forward to welcoming you back again in the future in order for you to enjoy our hospitality even more. Kind regards, Leonidas Tsagkaris General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous holiday. Great location for visiting the historical sights of Corinth and Athens.
Stayed 9 nights in Aug 2017
Response from Leonidas Tsagaris on Sep 4, 2017
Dear valued guest, Thank you for your positive comments on your stay at the Wyndham Loutraki Poseidon Resort. We are happy that you enjoyed all elements of your stay. We are looking forward to welcome you again at the Wyndham Loutraki Poseidon Resort during your next stay in Loutraki. Sincerely yours, Leonidas Tsagaris General Manager

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
Good resort
Pool and size of room was great. The hotel needs to deal with roach problem. Staff was very friendly.
Stayed 2 nights in Jul 2017
Response from General Manager on Nov 15, 2018
Dear Guest, Thank you for staying in Wyndham Loutraki Poseidon Resort and sharing your positive comments regarding our staff and spacious rooms. We will look into the roach issue that you have mentioned as we are surprised it occurred. The process of disinfestation is required in every hotel under the international health regulation, so it is of our first and high priority to compete all the necessary disinfestation procedures before the start of the season. Kind regards, Leonidas Tsagkaris General Manager

8/10 Good

Zak, Mossley, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and welcoming
Staff are friendly, room was spacious and clean. Maids cleaned regularly. Resort was large and accommodating.
Stayed 7 nights in Jun 2017
Response from General Manager on Nov 15, 2018
Dear Mr Zak, Thank you for staying in Wyndham Loutraki Poseidon Resort and sharing your positive comments regarding our friendly staff, spacious rooms and cleanliness. We were truly pleased to know that you were happy with your stay. Kind regards, Leonidas Tsagkaris General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017
Response from General Manager on Nov 5, 2018
Dear Guest, Thank you for staying in Wyndham Loutraki Poseidon Resort and sharing your positive rating. Kind regards, Leonidas Tsagkaris General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2017
Response from General Manager on Nov 5, 2018
Dear Guest, We were truly pleased to know that you were happy with your stay. Kind regards, Leonidas Tsagkaris General Manager

6/10 Okay

Fernando , Tel Aviv

Disliked: Cleanliness, property conditions & facilities, room comfort
Old hotel
Not worthy for the price it needs renovation and you will need to rent a car to move around
Response from General Manager on Nov 15, 2018
Dear Mr Fernando, Thank you for staying with us and for taking your time to rate your experience. We regret to see that you were not satisfied with your stay and we apologize for the inconveniences we have caused for you. We hope that despite the inconveniences we can welcome you back again in the future as we are planning for future renovations. Sincerely yours, Leonidas Tsagkaris General Manager

10/10 Excellent

Vasilis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Αριστα ολα! Υπέροχη τοποθεσία!
Stayed 1 night in Oct 2023