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Reviews of Khoum Xieng Thong Boutique Villa

3 out of 5
Khoum Xieng Thong Boutique Villa
Sisalermsak Road, Ban Phone Houang, Luang Prabang

Reviews

8.0

Very Good

Rating 10 - Excellent. 14 out of 43 reviews" "
Rating 8 - Good. 18 out of 43 reviews" "
Rating 6 - Okay. 7 out of 43 reviews" "
Rating 4 - Poor. 2 out of 43 reviews" "
Rating 2 - Terrible. 2 out of 43 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Ruth

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
The owner was very kind and friendly. He let us check in early and on the day we checked out, he let us leave our bags in the reception and watched them for us. The downside to this place is its cleanliness and facilities. There were cobwebs, spiders, and other insects. The sheets and towels didn't look very clean. The bathroom was also not that great. I think I would have been okay with the lack of cleanliness if it were cheaper. The cost was mid-level, but the cleanliness was that of a cheap place.
Stayed 1 night in May 2024

10/10 Excellent

Laura

Stayed 3 nights in Feb 2024
Response from Mr AEK on Feb 12, 2024
Thank you so much hope to service you next time

6/10 Okay

didier

Stayed 1 night in Mar 2023

10/10 Excellent

ADAM

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2023

4/10 Poor

ETHAN

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
9 days: room swept 1 time; new towels 1 time; room never cleaned; no tv for 4 days; no normal provision of all that one expects = bad service

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a quiet street, close to many restaurants and massage places. People working here are friendly and helpful. I booked a Deluxe Family Room with garden view as the photos looked beautiful and I needed a room to accommodate three adults. Unfortunately the first room given had only one window and was very dark - nothing like the photos. We asked for the room in photos but it was booked for the whole time when we were there. The other room on offer was lighter with more windows, but still downstairs (we expected that it will be upstairs). If you decide to book this type of room, contact the property in advance to confirm which room you will be allocated. Apart from this issue everything else was good. The breakfast is tasty with plenty of choices. There are coffee/tea facilities in the reception.
Stayed 4 nights in Feb 2020

10/10 Excellent

Mr.Kaptan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

10/10 Excellent

MandyK

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful and speak nice English. The location is great that it’s near city center. Basically you can travel around and visit major attractions in Luang Prabang on foot easily everyday living this hotel. The environment is nice and cozy. Room is big, clean and well equipped. Breakfast is great. Koi pond and the garden is a delight and sth happy to see everyday. Totally cost effective and worth your stay!
Stayed 3 nights in Jan 2020

8/10 Good

Pebbles, Banglok

Traveled with family
Liked: Cleanliness, staff & service
Pleasant staff, family run essestially. Recommendations for tours need to be better as 2 places we visited were not appropriate. The pottery place is practically no existence and quality of products is worse then children's school products and we had to go over by ferry (safety questionable). Weaving place is expensive and essentially a place selling products and not for viewing of process. Driver is not professional, like dropping us at a nondescript place at some isolated location for a good loas lunch. We had to walk back to hotel and found him lunching near hotel. We had to walk to find our own lunch place in town which is not appreciated on a warm day. No seat belts for passengers. Better off to check in town.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, professional, and well located. Helpful staff, and good amenities. There's a corner store close by, and it's just a short walk to some great coffee shops and local bars.
Stayed 2 nights in Nov 2019

10/10 Excellent

Deividas, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean property with super helpful and friendly stuff.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great smoothies
Staff was very helpful and friendly. My daughter left her phone in the taxi and the owner went out of his way to help us get it back. He was just as excited as we were to get it back. The ladies working there went out of there way to help in anyway they could. They returned my dirty laundry is just a few hours. They have great fresh smoothies on the breakfast menu. The hotel is on the far end of town and a bit of a walk to the city center but there are several restaurants within a five minute walk. . Tuk tuks were located close by.
Stayed 4 nights in Jan 2019

6/10 Okay

Verified traveler

Overall location was perfect and it was OK for the price. However we were not given the room we had booked (price difference was about 10 USD for the stay only, but still not pleasant) and service was very slow, especially for breakfast. Overall the owner has retired and his son has taken over, we can see that the property has been declining since.
Stayed 2 nights in Nov 2018

8/10 Good

Donald

Liked: Staff & service
See Luang Probang
It was a nice small hotel. The beds were hard. The room was spacious and we has AC and hot water. Close to everything that mattered. Staff was very helpful. Breakfast was decent. Two musts in Luang Prabang are the the temple on top the hill in the middle of town and the Kuang si waterfall. The coconut “donut holes” are delicious.
Stayed 3 nights in Nov 2018

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Boutique Hotel
We really enjoyed our stay at Khoum Xieng Thong Villa! The rooms are huge and nicely decorated. The garden area is lovely. Service and breakfast were very good. The location was fantastic! It was located in the heart of the temple area on the peninsula and had great ambience. It was ideal to get to all the sites, night market, and restaurants and shops. To top it off, the room was excellent value for the price we paid. We would definitely stay here again!
Stayed 2 nights in Jul 2018

8/10 Good

J, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money in heart of the old town
Hard to beat the location in the heart of the old town down a quiet side street. The family room was clean and spacious. Staff were helpful and friendly
Stayed 3 nights in Jun 2018

6/10 Okay

Nicole

Disliked: Room comfort
Good, not great.
The Area of the hotel was wonderful. Mr. Bill was friendly, but not around that much. Much of the other staff didn't speak English. Cooked breakfast was nice, but depending on when we went to breakfast, you could wait a while. The beds are extremely hard and uncortable. The room was a decent size for a family of 4.
Stayed 7 nights in Jan 2018

8/10 Good

Ai, Madison, WI

Liked: Cleanliness, staff & service
Charming little guesthouse by Wat Xieng Thong
Run by a local family, the Khoum Xieng Thong guesthouse is located on a quiet street off the Main Street. While on the far side of town, you can easily walk to the Night Market and Tuk-Tuks are readily available. It’s next to a temple, and the monks get up early, so bring your earplugs.
Stayed 4 nights in Nov 2017

2/10 Terrible

Verified traveler

They overbooked - so no room
Beware - We booked our room through Orbitz and the money was taken from our credit card in December. When we contacted the guesthouse before we were due to arrive (to arrange transport from the airport) we were told there were no rooms. When we called, the proprietor told us he was overbooked and there were no rooms. We had to book a different room at the last minute (expensive since it was Chinese New Years) and had to hassle with Orbitz to get our money back (whcih they did finally - but only after more than one hour on the phone).

8/10 Good

Emma, SE Asia

Liked: Staff & service, property conditions & facilities, room comfort
Nice ambience
I had a nice room upstairs with a great view on a lovely property. The rooms are nicely decorated but could use a deep cleaning. Lots of dust, grime and cobwebs in the corners however sheets were clean. Towels seem clean but stained so that is a much needed improvement. Also in my room and other friends room plumbing was an issue: flood in her room and in my room the water was slow to drain from shower and sink. Still a lovely stay, nice staff and breakfast. Perhaps a bit pricey for overall experience though.

10/10 Excellent

golden oldie, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous place to stay
Great room, huge, spotless, four poster bed, really well done. Near the far end of the main drag so quiet, we were overlooking the monastery. Set in a lovely garden where we had breakfast every morning. Staff cheerful and helpful.

8/10 Good

Reena, Norwalk, CT

Liked: Cleanliness, property conditions & facilities, room comfort
Clean, Great location
I loved it here, the room was clean, the internet was quick and the beds were beyond comfortable. The place is RIGHT next to a monetary, so expect to hear the monks at 4 am on Tuesdays. I thought it was gorgeous, but I'm a morning person. The staff was helpful and easy going. They have bikes you can use for hire! The breakfast was simple, but hearty. I would stay here again in a heartbeat!

8/10 Good

kenji

Liked: Staff & service, amenities
Disliked: Cleanliness
清潔感は今ひとつでしたが、ロケーションはよく、スタッフの対応もよかったです
Stayed 1 night in May 2024

8/10 Good

Michel, DOL-DE-BRETAGNE

Liked: Cleanliness, staff & service
Tranquillité. Mais après une réservation de 2 jours le propriétaire n’a pas su prolonger mon séjour même en changeant de chambre, comme je lui avais suggéré, manque flagrant d’initiative de sa part. (Je suis donc allé dans un autre hôtel où l’employé a su me réserver un séjour de 2 semaines avec 2 changements de chambre).
Stayed 2 nights in Jan 2024

4/10 Poor

?

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
숙소 에어컨 냉방이 아쉬운 부분이었고 화장실도 너무 오래되서 좀 지전분한 면이 있습니다. 그러나 숙소 위치와 사장님은 친절하셔서 컨플레인에 바로 대응하시는 모습은 좋았습니다.
Stayed 1 night in Sep 2023
Response from Mr AEK on Sep 11, 2023
we would like to apology and we would like to thank you so much for your review we will improve and hope to service you next time

10/10 Excellent

Ruethai

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel The service was great, very warm welcome by the owner , Room is nice and clean , not far from night market and close to Xiang thong temple 2 mins by walk , room price is reasonable .. totally will back here again next time .
Response from Aek on Feb 20, 2023
Thank you so much

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immer wieder gern!!!!
Absolut top!!! Haben unseren Aufenthalt in dieser Unterkunft vor Ort um 12 Tage verlängert - das sagt alles! Das Personal und Mr. Bill (der Betreiber) sind eine Wucht! Sehr freundlich und hilfsbereit. Wir haben uns dort sehr wohl und willkommen gefühlt! Nochmal danke für eine tolle Zeit!
Stayed 8 nights in Oct 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

10/10 Excellent

Rahel C

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sofort wieder
Äusserst zuvorkommender und hilfbereiter Gastgeber. Allerlei Touren direkt vor Ort buchbar zu günstigen Preisen. Super Lage
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Property conditions & facilities
虫がたくさんいた。水圧が低かった。
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in May 2019

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atypique et plaisant
Nous avons eu l'impression d'être plus dans une chambre d'hôtes que dans un hôtel. Cela dit les chambres sont spacieuses et agréable et le personnel très attentionné. Particulièrement bien placé, en bout de la rue principale, tout à proximité sans les nuisance du passage. A recommander
Stayed 2 nights in Dec 2018

8/10 Good

tpk29, Thailand

Liked: Cleanliness, staff & service, room comfort
Good to stay. RECOMMENCED!
this hotel is little bit far away from down town around 15mins[by walk] . That's perfect for traveler who wanna relax and far from noise. There are many restaurant and shop around the hotel. The is boutique and comfort but the air-condition not made me feel cold, btw the staff is very god nice and friendly. The can give a good advice to you! Nice Hotel!
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel parlant très bien anglais et très bon service. L’hôtel était bien silencieuse surtout pour la nuit.
Stayed 1 night in Feb 2018

2/10 Terrible

Hannu, Stockholm

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Bad management!
Boende som betalat i förväg flyttas till sämre rum än man bokat och de bättre rummen hyrs ut till andra. Inga förklaringar ges till detta, misstänker krasst ekonomiska skäl.
Stayed 4 nights in Dec 2017

6/10 Okay

Verified traveler

Liked: Staff & service
BAULÄRM VON VORNE UND HINTEN WÄHREND UNSERES AUFENTHALTES. WIR HATTEN EIN ZIMMER MIT GARTENBLICK IM ERDGESCHOSS. SEHR HELLHÖRIG BEI NACHBARN VON OBEN
Stayed 6 nights in Sep 2017

8/10 Good

alejandra, madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Habitaciones muy grandes y limpias, bien situado, el checking más rápido del mundo: básicamente bill nos dijo hello, nos dio la llave y ya. Recomendable. Eso sí creo no cruzamos más de 10 palabras con la gente del hotel... yo creo que por timidez de ellos más que por otra cosa....
Stayed 3 nights in Sep 2017

8/10 Good

TT, 東京都大田区

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食のバナナパンケーキはマストオーダー
ルアンパバーンの半島の奥の方で、ワットシェーントーンのすぐ隣にあるゲストハウスで、庭には錦鯉が泳ぐ池があったりグッピーが泳ぐ水鉢があったりと自然を活かした印象です。繁華街から離れているためとても静かな立地でした。 部屋はエアコンが完備されており、湿度の多い外とは無縁でよかったです。トイレやシャワーなどの水回りも比較的きれいでした。 スタッフ特にBillは後も話せて、いろいろな度のアドバイスをしてくれました。朝になると托鉢を近所で見ることができました。朝食のバナナパンケーキはマストオーダーで、ふっくらと仕上がっていて濃厚なバナナの味がして、私は最終日に注文したのですが、毎日食べたいと思ったほどでした。 観光よりもリラクゼーションを主体としたルアンパバーンの旅行のため、いかにリラックスできるかと言う所でホテルを選ぶのが良いと思います。その点ではこのゲストハウスはとても私に合っていました。
Stayed 3 nights in Jun 2017

8/10 Good

4 Reisefrauen, bern schweiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herziges guesthouse sehr ruhig gelegen
Beste Lage zum Besuch der Altstadt und der Tempel. Besitzer sehr beflissen um Wohlergehen der Gäste.

8/10 Good

KyoungSoon, R. O. Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So So
We've booked family room 3 nights with prepaid, but we stayed 2 nights. Because they've received double order. I complained it, they arranged us 1 night of other room accross the road. The host of Khoum Xiengthong was kind and the room was clean.

6/10 Okay

Bertram, Oberursel

Ganz ordentliches Hotel in ruhiger Lage
Unser Zimmer war sehr geräumig und sauber, die sanitären Einrichtungen allerdings überholungsbedürftig. Die ruhige Lage im Mündungsbereich der Flüsse zwischen Klöstern ist sehr zu empfehlen, da zudem eine Reihe guter Restaurants gut zu erreichen ist. Das Frühstück ist, wie so oft in Asien in dieser Preisklasse, ganz OK, aber nichts besonderes.