Dear David, many thanks for taking the time to share impressions on your recent stay at Grand Hotel Lviv Casino & Spa.We are extremely glad to read your kind comments and see the high evaluation of our team's work.In addition, we are pleased that you have particularly enjoyed the SPA services, food, and the overall charm and modernity of the hotel.Looking forward to welcome you at our hotel again soon and will put all the effort to exceed your expectations during next visit.

Dear Menashe, thank you for taking the time to leave us such a wonderful review.It will be a great pleasure to have you as our guest again and we will make every effort to exceed your expectations during next visit.Best regards,Grand Hotel Lviv Casino & Spa Team

Dear Aegis, many thanks for taking the time to leave a review.We thank you for the rating you have shared and hope that next time we will deserve the highest possible evaluation and will do our best to achieve it and make your stay just perfect.

Dear Aegis, thank you very much for taking the time to leave a review.We are extremely grateful and trulu appreciate such a high evaluation of our hotel.Looking forward to welcome you back soon!

Dear Carl, thank you for taking the time and leaving us such a valuable feedback.We appreciate all the kind words regarding the location of our hotel, breakfast and and comfort in the rooms.We will be delighted to have you as our guest again and will put all the effort to exceed your expectations during next visit!

Dear Oleksandra, thank you for taking the time to share impressions regards your recent stay.We appreciate all the feedback you left and we sincerely regret that you couldn't have the best experience in our hotel. We always take into account all the comments left, as we work hard every day to ensure a comfortable stay for all our guests and strive to improve our service. We will be delighted to welcome you back again and we will put all the effort to make sure that your next visit passes lovely.Kind regards,Grand Hotel Lviv Casino & Spa Team

Dear Brian, we appreciate the high evaluation of the service provided at our hotel and all your kind comments regards your recent stay. It will be a great pleasure to have you as our guest again!Best regards,Grand Hotel Lviv Casino & Spa Team

Dear Rafal, we appreciate you taking the time to leave a review. We are extremely pleased to know you enjoyed your stay! We will be delighted to welcome you in our hotel again and will put all the effort to meet your expectations during your next visit!

Dear Patrick, thank you for taking the time to leave the review and all the comments. We are grateful for staying loyal to our hotel and always choosing us while in Lviv. We sincerely apologize about the mistake in the descprition on the website and we alredy fixed it as our junior suites have the view of quite and cozy backyard. Also, we are so sorry that we were not able to change your room due to the full booking of needed category of the rooms. We regret that you couldn't have the best experience in our hotel this time and we will do our best to make sure that your following stay passes lovely. Kind regards,Grand Hotel Lviv Casino & Spa Team

Patrick, we're grateful for such a warm words about our hotel! It is extremely important for us to make sure every guest is feeling comfortable and welcomed in our hotel. Thank you for choosing us, looking forward to see you soon!Best regards,Grand Hotel Lviv Casino & Spa Team

Mr. Igor! We are extremely sorry that this happened! Thank you for noting this nuance, our technical service was notified and corrected this deficiency! You help us become better! Thank you very much for this! Best regards,

Dear Oleksandr, We would like to thank you for choosing Grand Hotel Lviv Casino & Spa. We are happy to hear that you are pleased with your stay in our hotel. Thank you for taking the time to leave your positive feedback. We look forward to welcoming you next time to Grand Hotel Lviv Casino & Spa. Best regards, Guest Relation Team

Dear Marina, Thank you for choosing Grand Hotel Casino&Spa.We appreciate your positive feedback about our hotel. Hope to see you again in our hotel.

Dear Mr Sean, I am very glad to hear that you had a good experience in our hotel. We take great pride in our service and will always go above and beyond to make all of our guests as happy as you. We are looking forward to welcoming you back in the near future. Best wishes,

Thank you very much for taking the time to share your review. We were absolutely delighted to have been able to be part of your holiday and thank you for having selected us. We are proud to know that our team has met your expectations and we can certainly see from your feedback how much you have enjoyed the comfort of your room and our heart-felt service. Thank you again for sharing your review and for having given us the pleasure to be part of your holidays. The team and I all sincerely hope that we will have the pleasure of welcoming you all back to Grand hotel Lviv Casino & Spa in the not too distant future.

Dear Mr David, We appreciate your feedback since it helps us improve our service and your stay experience. We're so happy you enjoyed your stay with us, and that you loved our unique service. Your comments will be shared with our team, so that we can focus on those areas in need of improvement.

Dear Yakov, Thank you for choosing Grand Hotel Lviv Casino & Spa. Thank you for such high point feedback for our hotel. We are warmly welcome you to visit our hotel again. Best regards,

Dear Mr Dustin , Thank you very much for taking the time to share your review. We were absolutely delighted to have been able to be part of your holiday and thank you for having selected us. Your feedback is of a paramount importance to us and also an opportunity for us to measure our performance and strive for continuous improvement. I am really happy to read your positive comment on our heart-felt service, and the facilities. I was shared to the team which was well received and appreciated. Thank you again for sharing your review and for having given us the pleasure to be part of your holidays. We look forward to welcoming you back to our resort on your next holiday here in Grand Hotel Lviv Casino & Spa. Best wishes ,

Dear Mr. Karol, Thank you for choosing Grand Hotel Lviv Casino & Spa and taking time to leave such a wonderful comment. We are happy to hear that you have enjoyed service and rooms ,as well as our prime location. We are looking forward to welcome you again in Grand Hotel Lviv Casino & Spa! Best regards, Alina Hrom Front office manager

Dear Mrs Karine , Thank you very much for taking the time to share your review. We were absolutely delighted to have been able to be part of your holiday and thank you for having selected us. Your feedback is of a paramount importance to us and also an opportunity for us to measure our performance and strive for continuous improvement. We are following up with the team on the details you provided to ensure we make necessary improvements to remedy these issues going forward. Please accept our sincerest apologies for any inconveniences caused to you. Once again may I thank you for your input and end by saying we hope to have the pleasure of serving you as our honored guest in the near future. Best regards , Alina Hrom Front Office Manager

Dear Mr Hussain, Greetings from Grand Hotel Lviv Casino & Spa! We are pleased to hear that your stay in our hotel was above expectation. Our team is striving to provide top level of service to every guest. We hope to welcome you back again in Grand Hotel Lviv Casino & Spa! Best regards, Alina Hrom Front office manager

Dear Shahab, Thank you very much for taking the time to share your review. We were absolutely delighted to have been able to be part of your holiday and thank you for having selected us. Your feedback is of a paramount importance to us and also an opportunity for us to measure our performance and strive for continuous improvement. I am most disappointed that we were not able to meet your expectations during your stay. We are following up with the team on the details you provided to ensure we make necessary improvements to remedy these issues going forward. Please accept our sincerest apologies for any inconveniences caused to you. Once again may I thank you for your input and end by saying we hope to have the pleasure of serving you as our honored guest in the near future. Best wishes , Alina Hrom Front Office manager

Dear Timothy, Thank you very much for taking the time to give us your feedback regarding your recent stay with us in July. We always welcome feedback and constructive comments which we find extremely valuable and helpful in the continuous improvements of our services. On behalf of the entire hotel team I would like to apologise for all he inconveniences you have encountered during your stay with us. I have passed all your comments to all definite departments and rest assured, your remarks are much valued and are taken into consideration. We do really hope that you would like to give us another chance and we will be happy to do everything to ensure that you leave our hotel as a Guest with 100% satisfaction next time. Kind regards, Yana Bandurko Front Office Manager

Dear Guest, Thank you for your compliments and comments. We are delighted that you enjoyed your stay with us and that you had a memorable time. We hope to see you soon again. Kind regards, Yana Bandurko Front Office Manager

Dear Hari, Thank you for taking the time to post your review and we are sorry to know that your most recent visit to our hotel was not up to your expectations. directly I would highly appreciate if you could contact me directly, please feel free to send me an email to explain more about the situation: fo@grand-hotel.com.ua as I would be keen to know more details about your experience to understand how we can improve as your experience is not the service we pride ourselves on or the feedback we are used to receiving from our guests. Despite all the mentioned, we truly hope we will have another chance to change your current perception and to show you our true service that we pride ourselves on. Thank you and looking forward to hearing from you in the near future. Kind regards, Yana Bandurko Front Office Manager

Dear Guest, Thank you for your wonderful feedback! We do our best to meet the expectations and demands of all our guests, and reviews like yours inspire us to work with even better enthusiasm and passion! We would be honored to have your return to our hotel in the nearest future! Warm regards, Yana Bandurko Front Office Manager

Dear Guest, Thank you for taking the time to post your review and we are sorry to know that your most recent visit to our hotel was not up to your expectations. directly I would highly appreciate if you could contact me directly, please feel free to send me an email to explain more about the situation: fo@grand-hotel.com.ua as I would be keen to know more details about your experience to understand how we can improve as your experience is not the service we pride ourselves on or the feedback we are used to receiving from our guests. Despite all the mentioned, we truly hope we will have another chance to change your current perception and to show you our true service that we pride ourselves on. Thank you and looking forward to hearing from you in the near future. Kind regards, Yana Bandurko Front Office Manager

Dear Guest, Thank you for choosing us, and submitting such a positive feedback! Special thanks for all of the positive moments mentioned in your review about our property. We try our best to meet the expectations and demands of all of our guests. We would be very happy to welcome you back and we hope that every next stay you will discover new positive impressions. Kind regards, Yana Bandurko Front Office Manager

Dear Guest, Warm greetings from Lviv! Thank you for your amazing feedback! We are so glad you have chosen Grand Hotel Lviv Casino & Spa to stay during your recent visit to Lviv. Our team are delighted to see that our comfortable facilities and level of services provided by our friendly and professional team found your high appreciation. I hope it will not be too long before we get to welcome you back for another great experience here. Kind regards, Yana Bandurko Front Office Manager

Dear Guest, Thank you for your nice review after your recent stay with us at Grand Hotel Lviv Casino & Spa! We appreciate you recommending our hotel. It would be fantastic to welcome you back for your next trip. Kind regards, Yana Bandurko Front Office Manager

Dear Yaacov, We would like to thank you for staying at Grand Hotel Lviv Casino & Spa during your recent trip to Lviv. Our team values your response and we hope it will not be too long before we get to welcome you back here. Kind regards, Yana Bandurko Front Office Manager

Dear Guest, We appreciate you recommending Grand Hotel Lviv Luxury & Spa to other travelers and we are happy to know that you enjoyed our facilities and experienced advantages of staying with us. We truly hope we will have a chance to see you again in our hotel when your travels bring you back to Lviv! Kind regards, Yana Bandurko Front Office Manager

Dear Guest, Your review is very much appreciated, We are very happy to hear that you enjoyed and satisfied the service. It's a pleasure for us to do everything possible to create an enjoyable stay for each of our guests We hope to see you again.

Tetiana, дякуємо Вам за оцінку. З найкращими побажаннями і до нових зустрічей. Каріна Качмар Фронт Офіс Супервайзер

Dear Guest! We would like to thank you for sharing such a nice review. We are delighted to know you had a wonderful stay in our hotel. We will glad to see you at our hotel again in the future. With Kind Regards, Karina Kachmar Front Office Supervisor

Дорогий Гість! Дякуємо за відгук! Вдячні за довіру та те, що обираєте нас. З повагою, Каріна Качмар Фронт Офіс Супервайзер