All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Close to transport links especially the express train to and from the airport. Metro and mainline trains stations just across road. Safe area but for cabs when coming back at night. Hotel is undergoing refurbishment so a little banging and drilling but only after 9.00am. Would recommend.
James
Stayed 3 nights in Mar 2024
10/10 Excellent
David
Mar 17, 2024
David
Stayed 1 night in Mar 2024
8/10 Good
Christian
Feb 2, 2024
Liked: Staff & service, amenities
Seems to me it was on the new management. They had a lot of repairs going on during my stay. Overall good stay.
Christian
Stayed 1 night in Jan 2024
Response from Julie - Responsable Commerciale on Mar 28, 2024
Dear Christian,Our clients' satisfaction is our priority, so we are happy to see that you liked your stay with us.Thank you for this very good feedback.Hope to have the pleasure of welcoming you soon for your next stay in Lyon,Campanile Part-Dieu Team
Response from Julie - Responsable Commerciale on Mar 28, 2024
Dear Daniel,As you wonderfully noted, our hotel is in the heart of the city, and nothing makes us happier than when our guests take advantage !Thank you for your feedback, we are waiting for you for a new stay in Lyon,Campanile Part-Dieu Team
Very dirty in bathroom toilet ,carpet tainted through out asked to change another room it’s not better and dryer broken ,telephone broken the clerk said a lot of room like that only 1 thing I picked because it is just in front of the train station I am regret to stay there
Comfortable one-night stay in Lyon. The hotel is very near the train station which was a must for us. We had an extremely restful night on excellent beds/mattresses. The room was small, but exactly what we needed. We would certainly stay at the Campanile Lyon Centre - Gare Part Dieu again.
Atrocious restaurant! Food was almost inedible and server was incredulous. The hotel itself was also below average, but the bed was comfortable. Would never donit again.
Great tourist hotel, in need of some refurbishment but there is a programme of works ongoing and it should be much improved for summer 2024. It's in a really great location for access to trains, trams and the metro so great spot for getting around. Also close to calle lafayette for bars and lidl (if required).
We stayed one night in this hotel. It is right across from the train station so it was perfect for us because part of our group arrived by train and part by car. The same was true for departure.
The rooms were clean, but very small. Crowds gather in the hotel courtyard which was pleasant, but it also meant you heard folks throughout the night.
All in all it was a great value for a short stay
Could not comfortably sit and read or use my computer in the bar because of background music with thumping disco beat. Why add a thud-thud sound track to what should be a place of calm? It was not especially loud but the thud-thud was inescapable all the same.
Very close to Lyon Part Dieu so a great place for an overnight stop on a train journey. Coffee bar and restaurant if required.
Dorothy Christina
Stayed 1 night in Aug 2023
Response from Estelle Leroy - Attachée Commerciale on Aug 16, 2023
Chère Dorothy,Un grand merci d'avoir pris le temps de nous faire un retour. Nous sommes ravis de constater que votre séjour ait répondu à toutes vos attentes, notamment grâce à notre localisation idéale ainsi que la présence d'un bar et restaurant directement su place. Au plaisir de vous accueillir une nouvelle fois, lors d'une prochaine halte lyonnaise
Property in need of rehab. Pool not working,
We were awaiting the shuttle at the airport pickup spot which never arrived and after calling the hotel tor the status they promised to call back but never did so had to take an Uber.
AC did not function in the room.
On the positive side the shuttle the next morning was quick and convenient.
Vinson
Stayed 1 night in Aug 2023
Response from Estelle Leroy - Attachée Commerciale on Aug 16, 2023
Dear Vinson,Thank you for taking the time to share your impressions of your stay at the Campanile Lyon Part-Dieu. We're delighted to hear that you liked the accessibility between the airport and the hotel. Concerning the swimming pool, we don't have one. Are you sure that your feedback refers to your stay in our establishment? Yours sincerely, The Campanile Part-Dieu team
8/10 Good
Eva
Aug 7, 2023
Eva
Stayed 1 night in Aug 2023
Response from Estelle Leroy - Attachée Commerciale on Aug 16, 2023
Chère Eva,Merci d'avoir pris le temps de partager votre satisfaction via Expedia. Nous sommes ravis d'apprendre que vous avez passé un bon moment dans notre hôtel. Nous espérons avoir le plaisir de vous accueillir de nouveau à Lyon très bientôt.
Comfortable bed, perfect temperature, good shower and all very clean.
Margaret
Stayed 1 night in Aug 2023
Response from Estelle Leroy - Attachée Commerciale on Aug 16, 2023
Dear Margaret,What a pleasure to read that you had a pleasant stay in our hotel. We are delighted that you found the bedding comfortable and that the cleanliness of our hotel was noted. Yours sincerely
Convenient location, right across from the Train station.
Walkable to nearest shopping mall and Les Hall de Lyon.
Close to various transportation.
Clean and reasonable price.
Edwina
Stayed 3 nights in Jul 2023
Response from Estelle Leroy - Attachée Commerciale on Aug 16, 2023
Dear Edwina,Our clients' satisfaction is our priority, so we are happy to see that you liked your stay with us. Thank you for this very good feedback. Hope to have the pleasure of welcoming you soon for your next stay in Lyon,
10/10 Excellent
Alexander
Jul 27, 2023
Alexander
Stayed 1 night in Jul 2023
Response from Estelle Leroy - Attachée Commerciale on Aug 16, 2023
Cher Alexander,Toute l'équipe vous remercie pour votre note si positive et espère avoir le plaisir de vous accueillir à nouveau très prochainement.
We stayed at this hotel for a quick one night stay before an early train the next morning. It’s super close to the train station, a 5 minute walk. The rooms for the most part are well-kept. Beds are comfortable. The decor/furniture are a little dated but remain clean. They don’t provide additional services like laundry or an ironing board, etc. This was a very fair accommodation for the low price we paid.
Sahana
Stayed 1 night in Jul 2023
Response from Estelle Leroy - Attachée Commerciale on Aug 16, 2023
Dear Sahana,Our clients' satisfaction is our priority, so we are happy to see that you liked your stay with us. Thank you for this very good feedback. Hope to have the pleasure of welcoming you soon for your next stay in Lyon
It was close to the train station. We were able to eat late at night & the staff was accomidating
CAROL
Stayed 1 night in Jul 2023
Response from Estelle Leroy - Attachée Commerciale on Aug 16, 2023
Dear Carol,We pay a lot of attention to our clients' feedback so your satisfaction is a real pleasure for our team !Hope to have the pleasure of welcoming you soon for your next stay in Lyon
Response from Estelle Leroy - Attachée Commerciale on Aug 17, 2023
Chère Babatunde,Merci pour la bonne note que vous avez attribuée à notre établissement ! En espérant vous retrouver très bientôt, L’équipe du Campanile Part-Dieu
6/10 Okay
Verified traveler
Traveled with family
Jul 10, 2023
good location, poor AC
Verified traveler
Stayed 3 nights in Jul 2023
Response from Estelle Leroy - Attachée Commerciale on Aug 17, 2023
Dear guest,Thank you for taking the time to leave us a comment. We feel sorry that you didn't completely enjoy your stay with us. Be sure that we will transmit your feedback to the team, in order to always guarantee an excellent service to our clients. Best regards, The Campanile Part-Dieu Team
Room has stains on the floor. Common areas looked unclean. Front desk area was not very aesthetic. Half of shower did not work. Exceeding small and outdated.
Elizabeth
Stayed 1 night in Jul 2023
Response from Estelle Leroy - Attachée Commerciale on Aug 17, 2023
Dear Elizabeth,Thank you for taking a moment to leave us feedback. It saddens us to know that you did not have an overall great experience. We are sorry about water shutoff and cleanliness. We will work promptly to try and fix these issues. Your feedback is essential to our improvement, and it is our hope that as we continue to improve, you will give us another chance to provide you with an exceptional stay. Best Regards
6/10 Okay
Marcel
Jul 7, 2023
Liked: Staff & service
Marcel
Stayed 3 nights in Jun 2023
Response from Estelle Leroy - Attachée Commerciale on Aug 17, 2023
Cher Marcel,Nous accordons beaucoup d'attention aux retours de notre clientèle, c’est donc avec beaucoup de regret que nous découvrons la note que vous avez attribuée à notre établissement. Pourriez-vous nous donner plus de détails afin que nous mettions en place des actions correctives ? Au plaisir de vous accueillir une nouvelle fois, L’équipe du Campanile Part-Dieu
Response from Estelle Leroy - Attachée Commerciale on Aug 17, 2023
Dear Paolo,Our clients' satisfaction is our priority, so we are happy to see that you liked your stay with us. Thank you for this very good feedback. Hope to have the pleasure of welcoming you soon for your next stay in Lyon,
6/10 Okay
Eunjoo
Traveled with partner
Jun 23, 2023
Liked: Staff & service
The location is great and they let us leave our luggages before the check-in hours. However, I did not feel safe to leave valuables in the room. When we got the key for our room, there was another guest's items in the room! The staff apologized and gave us a new room but it could happen to anyone.
Eunjoo
Stayed 1 night in Jun 2023
Response from Estelle Leroy - Attachée Commerciale on Aug 17, 2023
Dear Eunjoo,Thank you for taking the time to inform us of your disappointment during your recent stay at our establishment. Be assured that we have taken note of your remarks and that we hope to have the pleasure of welcoming you again, The Campanile Part-Dieu team
The room was dirty, the staff in the reception don't speak English. The hotel didn't want to issue the invoice. The breakfest horrible (no fresh vegetables in summoer)