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Reviews of Moxy Lyon Airport

3 out of 5
Moxy Lyon Airport
Saint Exupery Lyon Airport, Level 4, 5, Partially 1 in the Central Building, Colombier-Saugnieu, Rhone

Reviews

8.8

Excellent

Rating 10 - Excellent. 235 out of 404 reviews" "
Rating 8 - Good. 97 out of 404 reviews" "
Rating 6 - Okay. 43 out of 404 reviews" "
Rating 4 - Poor. 17 out of 404 reviews" "
Rating 2 - Terrible. 12 out of 404 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vesna

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Tracy, Regina

Great location and very quiet for being an airport property! Funky hotel!
Stayed 1 night in Apr 2024
Response from Louis on Apr 26, 2024
Hi Tracy, We are delighted to hear that you enjoyed the location of our hotel and its peacefulness.We look forward to welcoming you again. Kind regards, Louis / Reception

10/10 Excellent

Wayne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and clean hotel.
Stayed 1 night in Mar 2024
Response from Louis on Apr 26, 2024
Hi Wayne We are delighted to hear that you enjoyed your stay at our hotel in Lyon.We look forward to welcoming you again on your next trip. Kind regards, Louis / Reception

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if you need to be by the airport, exceed typical expectations of an airport hotel.
Stayed 1 night in Apr 2024
Response from Louis on Apr 26, 2024
Hi, Thank you for your positive feedback on your stay.We are happy to read that you enjoyed your stay.See you soon at the Moxy Lyon Airport.Best regards, Louis / Reception

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent location for those flying out of Lyon. Breakfast was a reasonable price and very good. There is a restaurant which we were very pleased with. It is more light lunch and dinner. Very interesting motif. Room was a good size and comfort. Nice chair for reading.
Stayed 1 night in Apr 2024
Response from Louis on Apr 26, 2024
Hi Robert, We are delighted to read that you enjoyed your stay, that you found the breakfast very good and that the restaurant was to your liking.We look forward to welcoming you again during your next stay in France.King regards, Louis / Reception

10/10 Excellent

Min-Wen, Carrollton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel. Comfortable and staff are very friendly.
Stayed 1 night in Mar 2024
Response from Louis on Apr 26, 2024
Hi Min-Wen, We are delighted to hear that you enjoyed the comfort of our hotel and the friendliness of the staff. We look forward to welcoming you again.Yours sincerely Louis / Reception

10/10 Excellent

daniel

Stayed 1 night in Mar 2024
Response from Louis on Apr 26, 2024
Bonjour Daniel, Nous sommes ravis d'apprendre que vous avez passé un agréable séjour dans notre hôtel Lyonnais.À bientôt, Meilleures salutations, Louis / Réception

8/10 Good

Yoshifumi

Stayed 1 night in Feb 2024
Response from Louis on Apr 26, 2024
Hi Daniel, Thank you for your feedback on your stay at the Moxy Lyon Airport. Best regards, Louis / Reception

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dropped in for tge night
Great room friendly staff perfect nights sleep
Stayed 1 night in Feb 2024
Response from Louis on Feb 25, 2024
Hi Christopher, We are delighted to hear that you enjoyed the welcome, your room and a good night's sleep.See you soon in Lyon xoxo Louis / Reception

10/10 Excellent

nathalie, Enumclaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right in St Exupery airport, in terminal 2, ony 10minutes walk to terminal. It is my to go Hotel at the airport and it never desapoint! Great staff, very clean and fanky design. Absolutly recommand!
Stayed 1 night in Jan 2024
Response from Louis on Feb 27, 2024
Hi Nathalie, Thank you for your feedback. We are delighted to hear that you enjoyed the staff and the clean, fanky design.We look forward to welcoming you back to Lyon.See you soon, Louis / Reception

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Louis on Feb 26, 2024
Hi Caroline, We are delighted to hear that your stay in our hotel went well.We would be delighted to welcome you back to the Moxy Lyon Airport.See you soon, xoxo Louis / Reception

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Louis on Feb 27, 2024
Hi Helene, We are delighted to hear that you had a pleasant stay at the Moxy Lyon Airport.We look forward to welcoming you back to our hotel in Lyon.See you soon, xoxo Louis / Reception

4/10 Poor

Bradley

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hard to find your entrance into the terminal
I wish that there were a note on your website telling your guests that Terminal 2 is closed right now and give directions on how to get to your hotel It took a while for us to find the entrance door. Next time I’ll stay somewhere else.
Stayed 1 night in Jan 2024
Response from Louis on Feb 27, 2024
Hi, Every time you book with expedia, you receive a message with useful information.We would be delighted to hear from you again.Kind regards, Louis / Reception

10/10 Excellent

ADAM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated in the airport, this hotel (with its fun decor and modern styling) is an excellent option for an overnight stay if you have an early flight or train from Lyon St Exupéry airport/TGV station. We stayed here with our two boys before a 6:30 am flight and everyone liked it. Would recommend.
Stayed 1 night in Jan 2024
Response from Louis on Feb 25, 2024
Hi Adam, We are delighted to hear that you enjoyed your stay at the Moxy Lyon Airport.We look forward to welcoming you and your family again.See you soon.XOXO Louis / Reception

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Louis on Feb 25, 2024
Hi Gregory, Thank you for your feedback on your stay.We are delighted to hear that you enjoyed your stay.Kind regards, Louis / Reception

10/10 Excellent

Muriel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient stay at the Lyon airport
Great at it is straight forward from the train station and straight into the terminals Eclectic vibes was really nice. Friendly staff. The heater was not working well in my room so I got a bit cold at night. But overall really good stay
Stayed 1 night in Dec 2023

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Douglas

Stayed 1 night in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from OLIVER on Nov 22, 2023
Hi John,Thanks for the excellent return and we look forward to welcoming you back at Moxy Lyon airport

10/10 Excellent

Amos, FOREST

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient being actually in the Lyon airport. I had a 7 am flight. Saved me having to get up even earlier than I did. Just had to grab my stuff, drop off my room key to check out and walk through the terminal to check in for my flight.
Stayed 1 night in Nov 2023
Response from OLIVER on Nov 22, 2023
Dear Jennifer TrailThank you for taking the time to share your experience with other travelers.I am delighted to read your stay went well and will share your kind comment with our full team.See you soon at Moxy Lyon Airport, we look forward to welcoming you back.#moxylyon #playon

10/10 Excellent

Michael

Very retro hotel , good staff, and clean room…Excellent location to Lyon airport
Stayed 1 night in Nov 2023
Response from Louis on Nov 18, 2023
Hi Michael, We are very happy to hear that you had a pleasant stay.We look forward to welcoming you back.Kind regards, Louis / Front Desk MoxyCrew xoxo

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience is hard to beat and the hotel has a modern vibe. The room was comfortable for a short stay. The restaurant continues the informal feel and while selection is limited, quality of what we sampled for one dinner was high. The staff were unfailingly friendly and helpful. And for a 6:30 am flight, the location of the hotel can't be beat!
Stayed 1 night in Nov 2023
Response from Louis on Nov 14, 2023
Hi Keith, Thank you for leaving us a note.We are delighted to hear that you had a pleasant stay.We look forward to seeing you again soon. Kind regards, Louis / ReceptionSee you soon at Moxy Lyon Aéroport#atthemoxy

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from moxycrew on Oct 1, 2023
Hello Tamara ! Many thank for your feedback ;) See you #attheMoxy

6/10 Okay

Paul

Stayed 1 night in Sep 2023
Response from Louis on Nov 14, 2023
Hi Paul,Thank you for your review.We look forward to welcoming you back. Best regards,Louis / ReceptionSee you soon at Moxy Lyon Airport#atthemoxy

6/10 Okay

rick, madison

Traveled with group
Liked: Amenities, property conditions & facilities
I liked the fun movie theme of the hotel, clean and modern room/bathroom. Didn't like the inattention and lack of professional presentation shown by the staff at Moxy, vs NH where i had stayed the weekend before where the service standards and practice were superior.
Stayed 1 night in Sep 2023
Response from Louis on Nov 14, 2023
Hi Rick,Thank you for your review.We are sorry to hear that your stay did not live up to your expectations.We hope to see you soon at the Moxy.Likewise, we look forward to welcoming you back.Best regards,Louis / ReceptionSee you soon at Moxy Lyon Airport#atthemoxy

6/10 Okay

Pierre, Seattle

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Good rooms and super convenient in-terminal option unless you are driving in - there is zero car access to this hotel and zero signage/guidance outside the terminal. Bad access to/from car rental places as well (a 18mn walk in the concrete jungle with little to no sidewalks). To save you from what the website doesn’t explain you have to park to the (expensive) P0 parking and ride the elevator to the aérogare. From there it’s a 300m walk to the T2 lobby where Moxy is. If you show up after hours, it is also very lightly staffed: Getting into the hotel (through the terminal lobby elevator) requires scannning your card - no signage whatsoever you have to figure that out.
Stayed 1 night in Sep 2023
Response from Geoffrey on Sep 19, 2023
Thanks for taking the time to review. We have investigated internally your comments to understand what happened. If you wish to discuss this further please do not hesitate to contact us directly.

8/10 Good

Heather

Liked: Staff & service
Stayed 1 night in Sep 2023
Response from moxycrew on Sep 15, 2023
Hi ! Thank you for your feedback ;)

10/10 Excellent

Sagy, New York

Liked: Amenities
Everything was good. Situated in terminal
Stayed 1 night in Sep 2023
Response from moxycrew on Sep 15, 2023
Hello, thank you for your return, glad to know that you liked our localization ! See you #atttheMoxy

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and easy access to airport! Will use again!
Stayed 1 night in Sep 2023
Response from moxycrew on Sep 19, 2023
Hello Patricia, thank you for your comment ! See you soon ;)

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service at check in. Cery helpful staff. Room immaculate.
Stayed 1 night in Aug 2023
Response from moxycrew on Aug 31, 2023
Hello Evelyn, thank you for your feedback ! See you #attheMoxy

10/10 Excellent

Sabrina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best convenient airport hotels I had stayed at. Clean and compact.
Stayed 1 night in Aug 2023
Response from moxycrew on Aug 31, 2023
Hello Sabrina ! We are glad to read that you liked your stay ! see you #attheMoxy

10/10 Excellent

rene

Liked: Amenities
Great place to stay
Stayed 1 night in Aug 2023
Response from moxycrew on Aug 31, 2023
Hello Rene, many thanks for your comment ;) See you #attheMoxy

8/10 Good

pierre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay waiting for a flight in the morning
Stayed 1 night in Aug 2023
Response from moxycrew on Aug 31, 2023
Hello Pierre, thank you for your feedback ;) See you #attheMoxy

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but less music please
All was very good other than having to listen to piped music when trying to have a quiet drink after we arrived. We decided not to have breakfast as the music is off putting.
Stayed 1 night in Aug 2023
Response from moxycrew on Aug 31, 2023
Hello John, thank you for choosing Moxy hotel, it was a pleasure to welcome you ;) We are sorry to read that you didn't enjoy our playlist.

10/10 Excellent

Leulmia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. Friendly, professional staff. Room was clean and beds comfortable.
Stayed 1 night in Jul 2023
Response from moxycrew on Aug 31, 2023
Hello ! Glad to read that you liked your stay #attheMoxy See you ;)

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the moxy!!
Stayed 1 night in Aug 2023
Response from moxycrew on Aug 8, 2023
Hello Joseph ;) Thank you for choosing Moxy hotel ! Hopefully to see you again #attheMoxy

4/10 Poor

John

Stayed 1 night in Aug 2023
Response from moxycrew on Aug 6, 2023
Hello John, thank you for your feedback ;) See you soon #attheMoxy

10/10 Excellent

Ava

Stayed 1 night in Jul 2023
Response from moxycrew on Aug 31, 2023
Hello Ava ! Thank you for your feedback ;) See you #attheMoxy

6/10 Okay

grace

Business traveler
Disliked: Amenities
Most hotels have coffee in room. Room had nothing.asked at front they said not available till later. Room had strange way to hang clothes Also still a long walk to boarding
Stayed 1 night in Jul 2023
Response from mowycrew on Aug 9, 2023
Hello, thank you for choosing Moxy hotel, we are sorry that not everything has met your expectations. In Moxy's room, there are no coffee because we try to reduce energy consumtion, however, at the lobby, we have 24/7 free hot drinks at tour disposal.

10/10 Excellent

Mario

Stayed 1 night in Jul 2023
Response from Noriane on Jul 27, 2023
Hello, thank you for your return ! See you soon #attheMoxy

10/10 Excellent

DOMINIQUE, sioux falls

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely perfect for early flight departures but also for late arrival. 6 minutes walking from checking and the entire time you are inside the main terminal. Stay there every time i fly in or out of lyon. Total game changer.
Stayed 1 night in Jul 2023
Response from Noriane on Jul 18, 2023
Hello ! Many thanks for your feedback ! Glad to know that you enjoyed your stay and espacially our localisation ! Hopefully to see you soon #atheMoxy

10/10 Excellent

John

Stayed 1 night in Jul 2023
Response from Moxy crew on Jul 17, 2023
Thank you so much!

10/10 Excellent

Joel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Modern, clean and well-equipped.
Stayed 1 night in Jul 2023
Response from Noriane on Jul 11, 2023
Hello ! Thank you for your feedback ! It was a pleasure to welcome you ! Hopefully to see you again #attheMoxy

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!!
Super cool hotel … clean, modern, and just a 3-4 walk to terminal 1 security area and gates … dinner was great and staff was fluent in English … would definitely stay there again for a morning flight out
Stayed 1 night in Jul 2023
Response from Moxycrew on Jul 5, 2023
Hello Jeffrey!Thank you so much for your feedback, really appreciated it :)hope to see you again!Julianna

8/10 Good

Bernard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from moxycrew on Jun 27, 2023
Merci Bernard pour votre retour!a bientôt :)

8/10 Good

Pat

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient airport hotel
This is a hotel in the airport . Cool with a movies themed vibe. It suited all my demands as I was working in the airport for a few days. The restaurant was fine for a few days stay. Food was basic and casual. Ideal for an overnight or if based at the airport for a few days.
Stayed 2 nights in Jun 2023
Response from Noriane on Jun 26, 2023
Hello ! Thank you for your feed back, we apreciate it ! It was a pleasure to welcome you, glad to hear thaht you enjoyed your stay and the restaurant ! See you soon #attheMoxy

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Noriane on Jun 25, 2023
Bonjour, merci d'avoir choisi l'hôtel Moxy, nous vous remercions pour ce joli retour. À très vite #attheMoxy #MoxyCrew

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winderful- just hard to find from airport. Was told they are not allowed to put up signs.
Stayed 1 night in Jun 2023
Response from Moxy crew on Jun 21, 2023
Thank you so much for the wonderul score. See you soon :-)

10/10 Excellent

Jean-Pierre

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay before a flight
Response from Noriane on Jun 11, 2023
Hello Jean-Pierre, Thank you for your feedback. Hope to see you soon #attheMoxy #MoxyCrew