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Reviews of Zenden Design Hotel Maastricht

3 out of 5
Zenden Design Hotel Maastricht
Sint Bernardusstraat 5, Maastricht

Reviews

8.8

Excellent

Rating 10 - Excellent. 72 out of 147 reviews" "
Rating 8 - Good. 55 out of 147 reviews" "
Rating 6 - Okay. 16 out of 147 reviews" "
Rating 4 - Poor. 2 out of 147 reviews" "
Rating 2 - Terrible. 2 out of 147 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kristin

Stayed 2 nights in Jul 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good value and location
It was good value for money, excellent location, staff were friendly and knowledgeable
Stayed 1 night in Nov 2020

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome apartment
We stayed in a beautiful apartment in the hostoric city centre. The apartment is beautiful and large. Because restaurants are closed at the moment, it was also really useful to have a well equipped kitchen and a fridge. I would happily stay here again!
Stayed 2 nights in Nov 2020

10/10 Excellent

Omana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enden Hotel Maastricht, the place to be!
Reception was great. Employee was very friendly, cooperative and knowledgeable about the area (e.g. where to park economically, places to visti etc.). Location of the hotel is great with ample places to eat/drink and visit.
Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minimalist in Maastricht
We had a good 3 night stay at the Zenden. Firstly, staff were great. Printed train tickets out for us which was a massive help, always on hand to help. Room was clean, very minimal, with a low ceiling (ouch, banged my head once or twice!) No coffee/tea maker in the room. There is an amazing pool which guests can access, although lots of local children use it in the afternoons. Location is super convenient for most of what Maastricht has to offer. Would recommend.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the “satellite” studio we had which was a few doors away from the main building in an old house on a quiet street in the centre of old Maastricht. The studio was clean and bright with the whole back wall being of glass doors that opened onto a lovely little private courtyard garden.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Thin walls and breakfast not worth it but friendly
The hotel was really nice but unfortunately the walls are quite thin. I heard the people next door watch TV until 11PM and the people chatting downstairs in the 'lobby' can be heard very loudly in Room 4 (the closest to the stairs going down) as well. That's not ideal when you have to work early the next day. The breakfast is not really worth the money charged either. There is hardly any selection of foods (and no healthy choices despite it being a gym-hotel), which is understandable as there are only a few (under 10 I believe) rooms, BUT it shouldn't cost as much as it does. The best thing was still the room and the bed. Once the next-doors shut up and the lobby people went home it was quiet and I slept very well indeed.
Stayed 1 night in May 2019

8/10 Good

John, Staffs, UK

Liked: Cleanliness, room comfort
Is this a sports centre or a hotel???
This is a difficult one to review. Great location and a good hotel....but it is used as a sports centre for the locals and is very odd to walk in and be meet by waiting parents for their children to finish a class! Our friends also complained of noise levels - but we were fine.... The white décor probably looked amazing when new - but it is difficult to keep this fresh looking and crisp. Check in was acceptable. I think that there are better options but I still would recommend this hotel - it is unique.
Stayed 2 nights in Sep 2018

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy, funky little place
We really enjoyed our stay here. Great for business travel. The staff were really friendly - went out of their way to help us. Lovely Italian restaurant around the corner
Stayed 1 night in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, ver y well ubicated
Maastrich is beautifull, nice for walk, rest, eat and shoping. The hotel is a quiet place so we can rest well
Stayed 3 nights in Sep 2017

6/10 Okay

SHEILA

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and slightly inaccessable.
Stayed in a studio. Clean and comfortable. The mezzanine bedroom with a spiral staircase required negotiation as did four flights of stairs with luggage. Location is excellent and quality of design and maintenance is high
Stayed 3 nights in May 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was here racing the Ironman. The staff was incredible.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great rooms, no service. Incomplete details.
I booked a "studio." The hotels.com website does not indicate anywhere that these rooms are located in different buildings 1-2 blocks away from the hotel. On Sundays after 3pm there is no staff on site to check you in, you just get a key and a map to find your place. There is very limited room servicing during your stay (e.g., there is not second roll of toilet paper, no replenishment of soap or shampoo, no cleaning). The apartment itself was very spacious and comfortable (except for a very steep metal staircase to climb to the bed, which would be unsuitable for many travellers). Overall, the hotels.com website provides insufficient information about peculiarities of this accommodation to make an informed booking.

10/10 Excellent

Not Provided, Thames Ditton, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TOP STUDIO APARTMENT
Fantastic studio apartment with all the amenities you require and in a good location. We would definitely return.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chic studio rooms in the heart of the old town
Great for a quick trip as a single traveller, lovely big room, quiet at night but right in the centre of the beautiful old town and with helpful but unobtrusive staff and a nice pool. Only issues which I might consider before booking again were that there was nowhere to put clothes other than a short rail and the shower was visible to the room so not ideal for sharing with anyone other than intimates.

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness
zenden stay
Great central location, however cleanliness needs work. In our room floors have not been vacuumed at all. Personnel was responsive and helpful most of the time.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming little hotel
Zenden Design Hotel is a great little hotel in the centre of Maastricht. It is quiet, interesting and the standard room is compact but very well designed and clean. The breakfast space is pleasant and light, while there is a pool in the basement which was one of the most pleasant I have been in - warm and peaceful. The only reservation is that the TV isn't very visible because it is behind a screen... In all a charming hotel that I would definitely recommend.

8/10 Good

Kurt, Belgie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
White kingdom
Was our second time however in a different building. Also nice place to stay close to all activity (resto/shops) in the city centre, quite street with easy access. Rooms are perfectly maintained and fully equipped.

10/10 Excellent

Bill, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
interesting, modern rooms in excellent location
rooms were newly renovated, ultra-modern, in an ancient building. some attic rooms had no view, but still comfortable. staff was fine, although the desk is only occupied during the day. Good wireless, bathrooms, very comfortable bed.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you would want for a visit to this lovely town.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appartment like room with kitchen.
It an apartment like hotel, with no reception at the same building and no elevator. If you travel by car, paid garage is right next to it. Full kitchen in the room. Dishes and pots are included.

10/10 Excellent

BH, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Zen is a very good hotel. Location is good. The studio room is so big as they are apartment style. We like it so much. Worth for the money. Will recommend to friends.

8/10 Good

James G, Newmarket UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location ; comfortable room
We were very happy with our stay at the Zenden Design Hotel. The staff at reception were friendly and helpful ; the room was spacious and attractively designed ; it was a short walk to all the attractions in Maastricht. Some minor issues- Air con instructions in English in the folder would help as would a few more Nespresso pods as we had 4 for 2 people for 3 days. But we will return for sure.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Excellent hotel, and really good value for money. Ordered three rooms - 2 studios and 1 hotel double room. In my opinion the studios were a lot better - they were very big and considering they were less than the hotel room it was really fantastic value for money

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Apartments were clean and location was great.The room was light and airy and a great base for exploring the city.

10/10 Excellent

Tony, DE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good position and a must-see
Very pleasant right in the center of the city.

10/10 Excellent

Alejandra, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent option for Maastricht!
We had a studio flat which was amazing as it is very modern and has al the amenities you need. Even though we only stayed there one night, we would have stayed longer! It was perfect, from the moment you arrive, the receptionist was fab, suggested loads of things to do, gave us a map and suggestions for where to shop, eat, etc. The flat was really clean and they let us in early, we have only good things to say about it and we would definitely recommend it to anyone..

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
No gym / only a pool.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

10/10 Excellent

Hannah, Pittsburgh, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect boutique hotel in charming city
We were able to check in early with the helpful staff and headed out to explore the city for the day. Comfortable, well designed, interesting rooms

10/10 Excellent

Janice, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious Studio with everything we needed.
We had a wonderful stay for the Andre Rieu weekend. The Studio was located only 10 minutes from the square and the place was buzzing for the whole weekend. Very comfortable studio and little terrace was very pretty to back and we had a lovely view of the river from the front. Would definetely stay here again. Staff were also very helpful regarding check in in advance of our stay I would give communication a score of 5 also. Thank you for a wonder stay until next time

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maastricht
Good hotel good friendly staff ease of access to local amenities well equipped studio apartment with lots of room

8/10 Good

Brett, Netherlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location!
Wonderful location, right at the O.L.V. church and square, and steps from the O.L.V. parking lot, though a bit of a walk if taking the train. Comfortable room, though no Airco and a "common area" outside the windows, meaning you really don't want to have the window or drapes open. Breakfast not included and a bit pricy (though normal for Europe standards among those hotels that don't include it) but options nearby that are more reasonable. WiFi worked fine.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Free workout for guest
Studio is at a convenient location of the old town. The terras is a let down and not ready for sit down; as one need to do a thorough wipe and swipe for a decent enjoyment. Total turn on to me is the complementary group workouts for guest.

8/10 Good

Norton, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Polite and helpful Staff. Clean rooms, quiet area, minimalist. Facilities , we like soap, hot water jug to make coffee or tea in the room. Was not sure about opening windows for fresh air. But all ok, nice bed, good sleep , lovely breakfast. Thank you. A little difficult to get heavy case to top floor up stairs.

10/10 Excellent

Nassim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

6/10 Okay

Bas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooie locatie en mooie studio. Hangen her en der wel wat stofdraden. Verder ziet het er netjes uit. Helaas was deze nog niet schoon toen wij om 17:30 uur aankwamen. Terwijl de incheck vanaf 15:00 uur is. Dat was erg jammer. Verder wel heel vriendelijk personeel.
Stayed 1 night in Jul 2022

8/10 Good

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorable
Séjour convenable et apprécié
Stayed 1 night in Feb 2022

8/10 Good

Per

Business traveler
Liked: Property conditions & facilities
Very nice and cozy hotel with individually designed rooms. Very centrally located. No parking available and due to COVID no serving of beverages or breakfast
Stayed 1 night in Nov 2021

8/10 Good

Pia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Forretnings ophold
Vi var 3 kolleger der hver havde fået et studie lidt væk fra hotellet, men meget fint og masser af plads.
Stayed 2 nights in Nov 2021

10/10 Excellent

Max

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and good value for money
Nice and simple design. Right in the middle of the beautiful old town. Very friendly staff.
Stayed 1 night in Oct 2021

10/10 Excellent

Taco

Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wij verbleven in 1 van de appartementen, ruim en vlakbij de terrassen, winkels.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prima plek om te overnachten. Dicht bij OLV plein en rest van centrum. Lekker zwembad in hotel. Studio ziet er qua stijl heel mooi uit maar begint wel hier en daar sporen te vertonen van gebruik die aangepakt moeten worden. Geparkeerd bij Interparking Plein 1922. Scheelt de helft met Q-park en is maar 5 minuten van hotel verwijderd.
Stayed 2 nights in Jun 2021

8/10 Good

Olli

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021