Soundproofing, iron/ironing board, free WiFi, bed sheets
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Reviews of Motor Inns Of America

2.5 out of 5
Motor Inns Of America
4740 New Highway 68, Madisonville, TN

Reviews

6.8
Rating 10 - Excellent. 32 out of 127 reviews" "
Rating 8 - Good. 33 out of 127 reviews" "
Rating 6 - Okay. 31 out of 127 reviews" "
Rating 4 - Poor. 9 out of 127 reviews" "
Rating 2 - Terrible. 22 out of 127 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce

The staff were nice. The room was comfortable.
Stayed 1 night in May 2024

8/10 Good

Roy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accomodations for a fishing trip with my son. Very convenient to everything. Staff was very courteous.
Stayed 1 night in Apr 2024

2/10 Terrible

JENNIFER

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unkept and dirty.
Stayed 1 night in Apr 2024

8/10 Good

Rene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for what we spent. Good for budget wise folks
Stayed 1 night in Jan 2024

10/10 Excellent

Steven

Liked: Staff & service, amenities, property conditions & facilities
The management and staff
Stayed 2 nights in Dec 2023

2/10 Terrible

Briana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was filthy. There was mold on the shower curtains, the bathroom was disgusting, the towels were stained and looked dirty, and the bathroom walls had weird brown stains on them. The sheets were ripped on the beds and there were what looked like mold spots on them. The top covers were also stained and gross.
Stayed 1 night in Dec 2023

10/10 Excellent

Steven

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Liked: Room comfort
average
The front door is poorly sealed, i could hear traffic all night, had to use a towel stuffed into the door frame to reduce the noise. Otherwise it was find, just there to sleep.
Stayed 2 nights in Nov 2023

4/10 Poor

Sam

Disliked: Cleanliness, amenities, property conditions & facilities
It was cheap, but more than the price advertised at Orbitz. Still, really the bare minimum or even below it....
Stayed 2 nights in Oct 2023

8/10 Good

Judith

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean and convenient.
Stayed 1 night in Sep 2023

2/10 Terrible

Cassandra

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

2/10 Terrible

Lucy

Stayed 1 night in Sep 2023

6/10 Okay

Robert

Stayed 1 night in Sep 2023

10/10 Excellent

Denise

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived early and was allowed to check in anyway. Everyone was pleasant and check in was quick and easy. The property is clean. The room was clean and there were no bugs.
Stayed 1 night in Jul 2023

2/10 Terrible

JOSE

Disliked: Cleanliness, staff & service, property conditions & facilities
It was a non anónimo room and it smelled like dog
Stayed 2 nights in Jul 2023

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
I like the place! It seems clean! Even though you don't Enter the room through the hall, Which is what I Normally prefer- I was at least able to port close. They also heard me when I ask for the first floor as I have problems with my feet. It was 15 minutes away from where I had to go my job. That was fantastic. And the room and bed was great.
Stayed 1 night in Jul 2023

10/10 Excellent

Vicki

Stayed 1 night in Jul 2023
Response from VP, Guest Service Manager on Jul 8, 2023
Thank you for choosing our hotel for your stay in Madisonville, TN. We look forward to hosting you again at our property.

2/10 Terrible

William L. Keehn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Sheets dirty had to have them change them. Air conditioner put out hardly any air. The room was dirty and run down. I will never stay there again.
Stayed 2 nights in Jul 2023
Response from VP, Guest Service Manager on Jul 8, 2023
Hello Mr Keehn, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

2/10 Terrible

Dale

Disliked: Cleanliness, staff & service, property conditions & facilities
Needs updated.
Stayed 2 nights in Jul 2023
Response from VP, Guest Service Manager on Jul 8, 2023
Hello Dale, We’re sorry for not meeting customer satisfactions and hope you will accept our sincerest apologies. We are trying our best to make update to our property to provide great customer service and comfort at our hotel and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

6/10 Okay

Jeff

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Room was dirty. Bed was dirty. Stained towels!
Stayed 1 night in Jun 2023
Response from VP, Guest Service Manager on Jul 8, 2023
We apologies for having bad experience at our hotel for your stay with us. We have brought our attention to our cleaning staff to make things right for every customer satisfaction.

10/10 Excellent

Jessie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the staff was very nice and upgraded my room with no issues or extra cost, thanks guys
Stayed 1 night in Jun 2023

4/10 Poor

Carmela

Liked: Staff & service
Disliked: Cleanliness
The bed was clean but the rug, and couch were dirty
Stayed 1 night in Jun 2023
Response from VP, Guest Service Manager on Jul 8, 2023
We are sorry for your dissatisfaction at our hotel, we are trying our best to makes things right. Once again, thank you for choosing our hotel for your stay in Madisonville, TN.

8/10 Good

Rex

Stayed 2 nights in May 2023
Response from VP, Guest Service Manager on Jul 8, 2023
Thank you Rex.

2/10 Terrible

Sue

Stayed 1 night in May 2023

8/10 Good

Rex

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

8/10 Good

Jennifer

Stayed 1 night in Apr 2023

10/10 Excellent

Alexander

Stayed 2 nights in Apr 2023

10/10 Excellent

Aireal

Traveled with group, Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean affordable place and it's pet friendly.
Stayed 1 night in Mar 2023

10/10 Excellent

brandon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Feb 2023

6/10 Okay

Joel

Stayed 2 nights in Jan 2023

10/10 Excellent

Kristine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, check in was friendly.
Stayed 1 night in Jan 2023

6/10 Okay

Will

Liked: Property conditions & facilities

8/10 Good

Billy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hardee's was in the same parking lot
Stayed 1 night in Oct 2022

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

Franklin

Disliked: Property conditions & facilities
No breakfast or coffee
Stayed 1 night in Oct 2022

8/10 Good

Joshua

Stayed 1 night in Sep 2022

8/10 Good

Jana

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The description stated there was a continental breakfast but it was only available 1 of my 3 days visit.
Stayed 3 nights in Sep 2022

4/10 Poor

Joshua

Stayed 2 nights in Sep 2022

10/10 Excellent

Rex

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

6/10 Okay

Bonnie

Traveled with family
Disliked: Staff & service, property conditions & facilities
Disappointed
First room the key didn't work. Got a second key and entered room. Floor by refrigerator was sosking wet to entry of sink. Used towels to dry floor. Unloaded car, tried to turn on tv. Didnt work. Went to office and they wiuld send somebody. 30 minutes later we had tv becaude someone had unplugged it. Again water coming from refrigerator. Needs defrosted. So much ice couldnt put ice cream in freezer. Your ad says hot breakfast none available. No drain plug for tub so had to go buy one. The guy in the office said they threw them away because they're going to standup showers. Its pretty bad when you go to family dollar to buy plugs and they know what hotel your at becausr i wasnt the first one to buy them
Stayed 2 nights in Aug 2022

6/10 Okay

Scott

Stayed 1 night in Aug 2022

6/10 Okay

David

Stayed 2 nights in Aug 2022

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Rex

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022

6/10 Okay

Todd

Stayed 1 night in Jul 2022

8/10 Good

Pamela

Stayed 1 night in Jun 2022

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff Gave map of area and restaurant suggestion Older property but clean and comfy
Stayed 1 night in Jun 2022

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2022

6/10 Okay

Damon

Stayed 1 night in Jun 2022

8/10 Good

James S.

Stayed 1 night in Jun 2022