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Sonder Santa Ana

3.5 star property
Comfortable aparthotel, walk to Puerta del Sol

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Sonder Santa Ana

Apartment, 1 Bedroom, Terrace | Outdoor dining
Exterior
Studio | Dining
Apartment, 2 Bedrooms, Patio | Living area | 42-inch flat-screen TV with digital channels, Smart TV
Deluxe Studio | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle
Reviews
9.0

Wonderful

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • KitchenKitchenKitchen
  • WasherWasherWasher

Explore the area

Map
Calle del Principe 11, Madrid, 28012
  • Popular LocationPuerta del Sol2 min walk
  • Popular LocationGran Via6 min walk
  • Popular LocationPrado Museum10 min walk
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)22 min drive
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Room options

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Living area | 42-inch flat-screen TV with digital channels, Smart TV

Apartment, 3 Bedrooms

Highlights

Separate dining area
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Smart TV
  • 1029 sq ft
  • 3 bedrooms
  • 1.5 bathrooms
  • Sleeps 5
  • 2 Twin Beds, 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | 42-inch flat-screen TV with digital channels, Smart TV

Apartment, 1 Bedroom

Highlights

Separate dining area
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Smart TV
  • 602 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio

Deluxe Studio | Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Deluxe Studio

Highlights

Balcony or patio
Separate dining area
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
  • 270 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

Studio | Dining

Studio

Highlights

Separate dining area
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Smart TV
  • 252 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom, Terrace

Apartment, 1 Bedroom, Terrace | Dining

Apartment, 1 Bedroom, Terrace

Highlights

Separate dining area
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Smart TV
  • 287 sq ft
  • 1 bedroom
  • 1.5 bathrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms, Patio

Apartment, 2 Bedrooms, Patio | Living area | 42-inch flat-screen TV with digital channels, Smart TV

Apartment, 2 Bedrooms, Patio

Highlights

Separate dining area
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Smart TV
  • 660 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

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includes taxes & fees
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About the neighborhood

Madrid

Sonder Santa Ana is located in Madrid Centro, a neighborhood in Madrid. Royal Palace of Madrid and Puerta de Alcalá are notable landmarks, and travelers looking to shop may want to visit Gran Via and San Miguel Market. Looking to enjoy an event or a game? See what's going on at WiZink Center or Santiago Bernabéu Stadium.
Visit our Madrid travel guideOpens in a new window
View more Aparthotels in MadridOpens in a new window

What's nearby

  • Puerta del Sol - 2 min walk
  • Gran Via - 6 min walk
  • Prado Museum - 10 min walk
  • Plaza Mayor - 10 min walk
  • Royal Palace of Madrid - 15 min walk

Getting around

  • Sol Station - 4 min walk
  • Madrid Recoletos Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

Restaurants

  • Prada a Tope - 1 min walk
  • 100 Montaditos - 1 min walk
  • Il Pezzo di Giuseppe - 1 min walk
  • Samsara - 2 min walk
  • O Cacho Do Jose - 1 min walk

About this property

Entire place

Sonder Santa Ana

Comfortable aparthotel, walk to Puerta del Sol
This smoke-free aparthotel features concierge services, multilingual staff, and free WiFi in public areas. Each apartment features a kitchen with a refrigerator and a microwave, plus a washing machine and a Smart TV with digital channels. Comforts include a pillowtop bed and premium bedding, and also available are a coffee/tea maker and a flat-screen TV.
Sonder Santa Ana offers 35 air-conditioned accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils.

Bathrooms include showers, complimentary toiletries, and hair dryers. 42-inch Smart televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Languages

Catalan, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 37.45 per day); discounts available

Family friendly

  • Free crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

Bedrooms

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower only
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch Smart TV with digital channels

Laundry

  • Laundry detergent
  • Washing machine

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator (27 inch wide door)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 35 units
  • 6 floors

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Nearby parking fee: EUR 37.45 per day (1312 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

11Th Principe Splendom Suites Aparthotel Madrid
11Th Principe Splendom Suites Aparthotel
11Th Principe Splendom Suites Madrid
11Th Principe Splendom Suites
Apartamentos Principe 11
Sonder Santa Ana Madrid
Sonder Santa Ana Aparthotel
11Th Principe by Splendom Suites
Sonder Santa Ana Aparthotel Madrid

Frequently asked questions

Is Sonder Santa Ana pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Sonder Santa Ana?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at Sonder Santa Ana on Jun 23, 2024 start from $144.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Sonder Santa Ana?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Sonder Santa Ana?

Check-out is at 11 AM.

Where is Sonder Santa Ana located?

Located in Madrid Centro, this aparthotel is within a 5-minute walk of Plaza de Santa Ana and Puerta del Sol. Gran Via and Prado Museum are also within 10 minutes. Sol Station and Sevilla Station are within a 5-minute walk.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 288 out of 473 reviews" "
Rating 8 - Good. 133 out of 473 reviews" "
Rating 6 - Okay. 35 out of 473 reviews" "
Rating 4 - Poor. 6 out of 473 reviews" "
Rating 2 - Terrible. 11 out of 473 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Shahena

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean property, comfortable stay, good location.
Stayed 1 night in Apr 2024

10/10 Excellent

CARLOS

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Armond

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place
Stayed 5 nights in Mar 2024

2/10 Terrible

Patrick

Stayed 3 nights in Jan 2024

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, property conditions & facilities
An excellent service by both person who took of us
Stayed 5 nights in Dec 2023

10/10 Excellent

Shinyoung

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location and property. A tiny bit loud due to the nightlife but expected for such a great location!
Stayed 4 nights in Dec 2023

10/10 Excellent

Firas

Traveled with family and small children
Liked: Amenities
Beautiful and spacious appartment Perfectly suitable for a family Location is also great
Stayed 1 night in Dec 2023

4/10 Poor

Joseph

Liked: Cleanliness
The hotel is in good condition and the location is central to Madrid. However, not very quiet place with club music playing until to 3 AM and random noises of other guess. Easy to hear people. Finally, hotels.com mislead me with false information pertaining to the hotel amenities.
Stayed 5 nights in Dec 2023

10/10 Excellent

Mariam

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really great experience, rooms were amazing and location is excellent and service great. Only comment is the noise outside, but they provided us with ear plugs which is great. Can’t complain too much about the noise given that the hotel is downtown and the location is amazing but just to note it can get loud on weekends.

10/10 Excellent

Steve

Liked: Cleanliness, property conditions & facilities
Great location. Close to restaurants and easily walkable to everything. Nice second bedroom for privacy. Our kitchen in the hotel room was functional and had what we needed. The patio wasn't much, but with better weather we might have used it more. Note that there is a good bit of noise nightly: loud, thumping music until 2am from a dance club or something nearby, and friendly kitchen staff banter and dishes clattering from the restaurant just downstairs that echoes up the courtyard from one floor below. Comfortable beds. Communication and contactless check-in were great. We would stay here again.
Stayed 4 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Leandro

Stayed 3 nights in Nov 2023

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The location near Plaza Santa Ana was perfect for our vacation. Easy walking distance to the museums we wanted to visit and other attractions. We were comfortable in our apt and the neighborhood felt safe.

8/10 Good

NATHANIEL

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

YUAN CHENG

Business traveler
Liked: Cleanliness
Stayed 14 nights in Sep 2023

2/10 Terrible

Daniel

Stayed 3 nights in Sep 2023

10/10 Excellent

Caileen

Stayed 3 nights in Sep 2023

10/10 Excellent

tram

Stayed 2 nights in Jul 2023

8/10 Good

Neil

Stayed 3 nights in Jul 2023

6/10 Okay

Michael

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The single bedroom apartment with the sofa bed was incredibly spacious. Importantly, there was a laundry machine that proved exceptionally helpful. We arrived a bit early before check in so the big lockers in the lobby area were also very helpful. One locker fit two full check in sized pieces of luggage. The AC worked really well even in the Madrid summer heat. The location is walking distance from the palace, the Prado, retiro Park. There is a great, little supermarket next door that kept us stocked. With that said, there are a couple notable drawbacks to the location if you’re not specifically there for the night life. It’s literally surrounded by night clubs so keep that in mind. We were on the second floor, and the bass from the clubs woke us up early every morning. The clubs keep going to 6:00 AM at least Friday, Saturday and Sunday morning. I believe they call it quits at 4:00 AM Monday morning. It’s kind of gross but also efficient that every morning after the clubs shut down the city literally hoses down the streets. We had the kids sharing the sofa bed though, and the sound of the bass didn’t carry into that room. Given the attractions that are in walking distance, the place gets mobbed, especially around plaza del Sol, which is right around the corner. Picture a Times Square level of people. The Sonder staff communicated very quickly with us over the app when we needed toilet paper and clean towels. Overall, a positive experience with some caveats.
Stayed 6 nights in Jul 2023

10/10 Excellent

Fernando

Traveled with family
Liked: Cleanliness, property conditions & facilities
Check in instructions could be easier to understand
Stayed 3 nights in Jul 2023

6/10 Okay

SERAP

Disliked: Amenities, property conditions & facilities
Very convenient location, central, walkable to many sites. Staff very kind and helpful. The room was facing other rooms. Bed not comfortable, neither were the pillows. Budget amenities and needed fixing. Considering all these, the price was too high. In the morning when we left the hotel on our fourth day the road infront of the bldg was sooo dirty… The road cleaners started cleaning after 9 am.
Stayed 3 nights in Jun 2023

6/10 Okay

Andres

Stayed 3 nights in Jun 2023

10/10 Excellent

Yeney

Traveled with family
Liked: Cleanliness, room comfort
Great place, and location
We had a great time in. Madrid. Property was very conveniently located between two metro stations Sol and Sevilla. Very close to most attractions. Our studio was impeccable.Very confortable bed and I loved the champo /conditioner and body wash at the bathroom. Thanks
Stayed 5 nights in Jun 2023

4/10 Poor

SHABNAM

Disliked: Cleanliness, room comfort
Mediocre stay….
Overall, it was not a great experience. They have an online check-in process that was very complicated and time-consuming and wasted like five hours of our time. Additionally, it was a very loud hotel and everything was noisy and we woke up all night….lastly they gave us gross stained towels. The location was central & walkable which was the most redeeming quality.
Stayed 5 nights in Jun 2023