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Reviews of HostelFly Madrid Airport

1 out of 5
HostelFly Madrid Airport
C. de la Caldera 11, Madrid, Madrid

Reviews

9.2

Wonderful

Rating 10 - Excellent. 27 out of 40 reviews" "
Rating 8 - Good. 10 out of 40 reviews" "
Rating 6 - Okay. 1 out of 40 reviews" "
Rating 4 - Poor. 1 out of 40 reviews" "
Rating 2 - Terrible. 1 out of 40 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Nafisa, Lancaster

Liked: Cleanliness, staff & service, property conditions & facilities
I was unsure how to use the locker but other than that everything was great. The people stayed there were very courteous
Stayed 1 night in May 2024

10/10 Excellent

Carlos, Schertz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good alternative for overnight pre-flight departure stays. If you take the local bus to this location note you need to catch the bus from the upper level and head straight into the main square. Ignore the mapping app directions if it says otherwise. The property is new and fresh if slightly off the beaten track of the main square.
Stayed 1 night in Mar 2024
Response from Mario Rivera - Reception on May 13, 2024
Hello, It is a pleasure for us to be able to receive a rating and a review about your stay in our Hostel. We hope you can recommend us and in case of a next stopover in Madrid choose us as your Hostel of choice.

10/10 Excellent

juan

Stayed 1 night in Apr 2024

10/10 Excellent

Kietzon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and affordable.
Stayed 1 night in Apr 2024
Response from Mario Rivera -Reception on Apr 17, 2024
Hello Dear Guest, Thank you very much for taking some time to leave us a review and a rating about your stay at our lodging facilities. We hope in the next opportunity to be able to offer you the best services and attention from our hostel. Best regards!

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is convenient to barajas airport
Stayed 1 night in Apr 2024
Response from RECEPTION on Apr 11, 2024
Hello, thank you for your comment and for staying at Hostelfly. I hope you choose us on your next trip. Greetings from a distance.

10/10 Excellent

GURMIT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Mario Rivera -Recepción on Apr 8, 2024
Querido Huésped, ha sido un gusto tenerlo alojado en nuestro hostel, esperamos verle de nuevo y poderle brindar un servicio de calidad10/10. Un saludo!

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean and close to the airport. Rooms are small and overly heated especially for the upper bunker beds.
Stayed 1 night in Mar 2024
Response from RECEPCION on Apr 7, 2024
Hello, thank you for commenting on your stay at Hostelfly. Regarding the heating, you could ask the reception to turn it off because it was very hot. The staff is here to help you 24 hours during your stay. Greetings.

10/10 Excellent

Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with a great ambience and safety. The employees are amazing! If I come back to Madrid I’ll stay here again.
Stayed 2 nights in Mar 2024
Response from RECEPCION on Apr 7, 2024
Hello, thank you for writing us a nice comment about your stay at Hostelfly, we will gladly assist you on your next trip, greetings from a distance.

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed is very clean. The shower and toilet is in the room.
Stayed 1 night in Feb 2024
Response from Mario Rivera - Recepción on Feb 23, 2024
Hi jake, it is a pleasure for us to be able to see that everything has gone well in our hostel. We hope to see you on another occasion and to be able to provide you with the best services and attention from our hostel.Best regards!

6/10 Okay

Pamela

Liked: Cleanliness, staff & service, amenities
Pros - relatively convenient to MAD, easy walk to subway, super nice staff—I couldn’t book a female only room but the staff put me in one and gave me a top bunk at my request (thank you!), room quiet, bed and bathroom looked clean, well-lit road to hostel, cheap, looks new. Cons - I won’t stay again for 2 reasons: 1.horrible mattress in bunk 3 of room 7- sags badly and is very uncomfortable. I think it’s memory foam with dementia, and I assume all mattresses are the same. 2. There was only one guest in the room when I arrived, but the whole room really stunk! I had to wear a Covid mask to be able to sleep. I suspect the problem is due to poor room design —8 or 10 beds in room 7 with 4 of them crammed into a walled enclosure the size of a walk in closet, which is situated inside the room and walled off from the window. Probably designed for privacy but the result is stagnant, smelly air. Recommend they replace the pillow and mattress in bunk 3 or at least flip it over, spray Oust or put some charcoal in the room to absorb odors and open the window during the day to get some fresh air in there. This could be a really nice hostel with those problems fixed.
Stayed 1 night in Jan 2024
Response from Ever on Feb 1, 2024
We appreciate your suggestions, we will try to improve the ventilation in the rooms, we are sorry that the mattress and pillow were not to your liking.

10/10 Excellent

gautam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Mario Rivera on Jan 31, 2024
muchas gracias por su puntuación, esperamos verle en otra ocasión y poderle ofrecer el mejor de los servicios y atención de parte de todo nuestro equipo Hostelfly. Un saludo!

10/10 Excellent

khanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 1 night in Dec 2023
Response from Mario Rivera - Reception on Jan 17, 2024
Thank you very much for taking the time to give us a comment and rating about your reservation. We hope to see you again and to be able to provide you with the best services from our hostel.Best regards!

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Mario Rivera - Recepcion on Nov 2, 2023
Hola Gina, Agradecemos por tomarte el tiempo en ponernos una puntuación. Esperamos tenerte en nuestro hostel en una próxima oportunidad y poderte brindar el mejor de los servicios. Un saludo!

10/10 Excellent

Atzin

Liked: Cleanliness, staff & service, property conditions & facilities
Cercana al aeropuerto, limpia y muy buena atención
Stayed 1 night in May 2024
Response from Mario Rivera - Recepción on May 13, 2024
Hola, Es un placer para nosotros poder recibir una puntuación y un comentario acerca de su estancia en nuestro Hostel. Esperamos nos puedas recomendar y en caso de una próxima escala por Madrid elegirnos como tu Hostel de preferencia.

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Económico, tranquilo, limpio y a una parada del aeropuerto. El metro de barajas está a 10min andando. Muy Recomendable si tu vuelo sale temprano.
Stayed 1 night in Apr 2024
Response from RECEPCION. on Apr 15, 2024
hola, gracias por tu comentario nos ayuda a mejorar, espero que nos vuelvas a elegir en tu próximo viaje a Madrid con gusto te atenderemos un saludo a la distancia.

10/10 Excellent

CESAR ALBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción si solo pasarás una noche de tu llegada al aeropuerto de Madrid, hasta puedes llegar caminando.
Stayed 1 night in Mar 2024
Response from Mario Rivera - Recepción on Apr 8, 2024
Querido Huésped, ha sido un gusto tenerlo alojado en nuestro hostel, esperamos verle de nuevo y poderle brindar un servicio de calidad10/10. Un saludo!

10/10 Excellent

Joaquín

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones amplias y siempre limpias. Personal atento y súper amable. Recomendado!
Stayed 1 night in Mar 2024
Response from Mario Rivera - Recepción on Mar 10, 2024
Saludos Querido Huésped, En primer lugar agradecerte por dejarnos un comentario y una puntuación acerca de tu estancia en nuestros hostel, En segundo lugar desearte que tengas las mejores experiencias en tus próximos viajes y aventuras. Esperamos tenerte hospedado en alguna otra aventura por Madrid con nosotros y brindarte el mejor de los servicios y atención.

10/10 Excellent

Ricardo

Liked: Staff & service, property conditions & facilities
Excelente experiencia, hice escala en Madrid y fue la mejor opción costo-beneficio, está a pocas cuadras la estación del metro que conecta a todo Madrid.
Stayed 1 night in Feb 2024
Response from Mario Rivera - Recepción on Feb 23, 2024
Hola Ricardo, es un gusto para nosotros poder ver que todo ha ido bien en nuestro hostel. Esperamos verte en otra ocasión y poderte brindar el mejor de los servicios y atención desde nuestro hostel.Un saludo!

10/10 Excellent

María Clara

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clara, la recepcionista hace de tu estadía un lugar acogedor, cálido y tranquilo, ella es mejor, te colabora en todo y es muy amable
Stayed 1 night in Feb 2024
Response from Recepción on Mar 10, 2024
muchas gracias por tu comentario, es una chica dispuesta a ayudar en cuanto se necesita pero al mismo tiempo olvida hacer parte de su trabajo en recepción, es olvidadiza, desorganizada a diferencia de sus compañeros que colaboran menos a los huespedes pero son mas responsables en cuanto al deber.

10/10 Excellent

Cristian

Traveled with partner
Liked: Amenities
Excelente lugar para ir de paso si tenes una conexión con otro vuelo, como fue mi caso. Súper cerca de las terminales 1 ,2,3 de barajas.
Stayed 1 night in Feb 2024
Response from ever on Feb 23, 2024
hola, agradecemos tu magnifica puntuación, y nos alegra saber que tu experiencia en el hostal fuese agradable, esperamos volver a verte.

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Bastante cómodo para una estadía corta, muy cerca del aeropuerto, se puede ir incluso caminando desde la T1-T3. Hay supermercados cerca pero no hay restaurantes. Cerca a una estación del metro que te deja rápido en el centro de Madrid Los baños no estaban tan aseados pero considero que influye mucho la circulación de las personas que no cuidan el espacio. Todo el personal muy atento y colaborador, buena atención
Stayed 1 night in Feb 2024
Response from ever on Feb 23, 2024
muchas gracias por valorar positivamente tu experiencia en Hostelfly, lamentamos que no todos nuestros huespedes mantengan limpias las instalaciones.

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genial
Gran atención de las personas del lobby, muy atentos, en aseo muy bien, ordenado y seguro
Stayed 1 night in Dec 2023
Response from Mario Rivera - Recepción on Jan 17, 2024
Muchas gracias por haberte tomado el tiempo para ponernos un comentario y puntuación acerca de tu reservación. Esperamos verte de nuevo y poderte brindar el mejor de los servicios desde nuestro hostel.Un saludo!

8/10 Good

WANHYUK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mario Rivera- Reception on Jan 17, 2024
Thank you very much for taking the time to give us a comment and rating about your reservation. We hope to see you again and to be able to provide you with the best services from our hostel.Best regards!

8/10 Good

Alvaro

Liked: Staff & service, property conditions & facilities
Esta bien para pasar la noche
Stayed 1 night in Dec 2023
Response from Mario Rivera - Recepción on Jan 17, 2024
Muchas gracias por haberte tomado el tiempo para ponernos un comentario y puntuación acerca de tu reservación. Esperamos verte de nuevo y poderte brindar el mejor de los servicios desde nuestro hostel.Un saludo!

8/10 Good

Gabriel

Stayed 1 night in Nov 2023
Response from Mario Rivera- Recepción on Jan 17, 2024
Muchas gracias por haberte tomado el tiempo para ponernos un comentario y puntuación acerca de tu reservación. Esperamos verte de nuevo y poderte brindar el mejor de los servicios desde nuestro hostel.Un saludo!

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena la atención
Stayed 5 nights in Nov 2023
Response from Luis Mario Rivera - Recepción on Jan 17, 2024
Muchas gracias por haberte tomado el tiempo para ponernos un comentario y puntuación acerca de tu reservación. Esperamos verte de nuevo y poderte brindar el mejor de los servicios desde nuestro hostel.Un saludo!

10/10 Excellent

Noelia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto para noche antes de viajar.
Superó mis expectativas en cuanto a la amabilidad del personal y la limpieza del lugar. El único comentario desafortunado es sobre el servicio de taxi, me cobro 20 euros hasta el aeropuerto por un viaje de 9 minutos.
Stayed 1 night in Nov 2023

2/10 Terrible

Eduardo

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Fabio on Nov 3, 2023
No entendemos la puntuación sin comentarios. Mucho menos, cuando ofrecemos el mejor servicio posible a cada huésped. Buen día.

8/10 Good

IAGO

Liked: Cleanliness, staff & service, property conditions & facilities
Bom lugar
Hostel bom pro que promete, ser perto do aeroporto e com bom custo benefício. Cama com privacidade mas por o banheiro e armários serem dentro do quarto, movimento de qualquer hóspede afeta todos outros, seja acendendo luz, mexendo no armário ou fazendo higiene.
Stayed 1 night in Oct 2023
Response from Fabio on Oct 22, 2023
Thank you for your comments and your ratings. We hope to see you soon. Have a nice day.

8/10 Good

Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most important thing is close from the airport, is good for stay 2 days.
Stayed 2 nights in Sep 2023
Response from Fabio on Oct 17, 2023
Thank you for your oppinion. It is important for us so we can keep offering the best service we can. Hope to see you soon. Best wishes.

10/10 Excellent

maria aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 1 night in Sep 2023
Response from Fabio on Oct 17, 2023
Gracias por dejar esta puntuación, esto nos alegra y nos permite seguir ofreciendo el mejor servicio posible y seguir mejorando día a día. Esperamos volver a verle pronto, un saludo.

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 4 nights in Sep 2023
Response from Fabio on Oct 17, 2023
Gracias por su comentario, agradecemos enormemente este tipo de opinión. Ya que esto nos permite seguir mejorando y ofreciendo la mejor experiencia posible. Un saludo. Esperamos volver a verle pronto.