All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Response from Wellington Hotel & Spa Madrid on May 10, 2024
Estimada Patricia, En nombre de todo el equipo Wellington queremos agradecerle sus comentarios sobre su última experiencia con nosotros. Esperamos recibirle de nuevo muy pronto. Un cordial saludo,
Response from Wellington Hotel & Spa Madrid on May 3, 2024
Dear Juliana, We are very pleased to know you have enjoyed and we have been able to meet your expectations.Thanks for recommending us and hope to see you soon.Kind regards,
Response from Wellington Hotel & Spa Madrid on Apr 26, 2024
Dear Christopher, Thank you for your feedback, we are delighted to read that you have enjoyed your stay at Wellington Hotel & Spa Madrid. Look forward to welcoming you back in the near future.Best regards,
Response from Wellington Hotel & Spa Madrid on Apr 16, 2024
Dear John, Thank you very much for your nice feedback and feelings about Wellington Hotel & Spa Madrid.We are pleased to have met your expectations and appreciate your wonderful comment.Looking forward to welcoming you again in a near future.Best regards,
10/10 Excellent
Ferdinand
Apr 12, 2024
Liked: Amenities
Very good
Ferdinand
Stayed 7 nights in Mar 2024
Response from Wellington Hotel & Spa Madrid on Apr 16, 2024
Dear Ferdinad, Thank you very much for your nice feedback and feelings about the Hotel. We are pleased to have met your expectations. Looking forward to welcoming you again in a near future.Best regards,
Response from Wellington Hotel & Spa Madrid on Apr 16, 2024
Dear Tania, Thank you very much for your fantastic review about your recent stay at Wellington Hotel & Spa Madrid. We are very glad to have met your expectations and we look forward to welcoming you again in a near future. Kind regards.
great neighbourhood. excellent breakfast. Elegant setting
Gerardo
Stayed 2 nights in Mar 2024
Response from Wellington Hotel & Spa Madrid on Apr 3, 2024
Dear Gerardo, We are very pleased to know you have enjoyed and we have been able to meet your expectations.Thanks for recommending us and hope to see you soon.Kind regards,
Classic old world, great bar with piano music. Delicious and extensive breakfast buffet. Overall wonderful!
Andrea
Stayed 1 night in Mar 2024
Response from Wellington Hotel & Spa Madrid on Mar 18, 2024
Dear Andrea, Thank you for your feedback, we are delighted to read that you have enjoyed your stay at Wellington Hotel & Spa Madrid. Look forward to welcoming you back in the near future.Best regards,
Not the first time at the Wellington, always good and cozy , perfect location, this hotel is classic.
Juan
Stayed 3 nights in Feb 2024
Response from Wellington Hotel & Spa Madrid on Feb 26, 2024
Dear Juan, We are very pleased to know you have enjoyed and we have been able to meet your expectations.Thanks for recommending us and hope to see you soon.Kind regards,
Excellent property in a clean safe area with plenty to do.
Charles
Stayed 2 nights in Feb 2024
Response from Wellington Hotel & Spa Madrid on Feb 14, 2024
Dear Charles,We are very pleased to know you have enjoyed and we have been able to meet your expectations.Thanks for recommending us and hope to see you soon.Kind regards,
10/10 Excellent
Leonel
Feb 10, 2024
Liked: Cleanliness, staff & service
Leonel
Stayed 2 nights in Feb 2024
Response from Wellington Hotel & Spa Madrid on Mar 21, 2024
Estimado Leonel, Muchas gracias por su excelente valoración sobre Wellington Hotel & Spa Madrid. Reciba un cordial saludo,
Response from Wellington Hotel & Spa Madrid on Jan 17, 2024
Estimado Óscar, Muchas gracias por su excelente valoración sobre Wellington Hotel & Spa Madrid. Esperamos volver a verle de nuevo muy pronto. Un cordial saludo,
10/10 Excellent
Viktoriia
Traveled with family and small children, Traveled with family
Response from Wellington Hotel & Spa Madrid on Jan 9, 2024
Dear Viktoriia,Thank you for your feedback, we are delighted to read that you have enjoyed your stay with us. Look forward to welcoming you back in the near future.Best regards,
Response from Wellington Hotel & Spa Madrid on Jan 8, 2024
Estimado Luis, Muchas gracias por su excelente valoración sobre nuestro hotel. Esperamos recibirle de nuevo muy pronto en Wellington Hotel & Spa Madrid. Reciba un cordial saludo,
Response from Wellington Hotel & Spa Madrid on Nov 7, 2023
Dear Juan, Thank you so much for your fantastic review about your last stay with us. Look forward to welcoming you back in the near future.Best regards.
6/10 Okay
MANUEL
Business traveler, Traveled with family
Nov 7, 2023
Liked: Cleanliness, staff & service, amenities
the room was to small and the bathroom floor was broken
MANUEL
Stayed 4 nights in Oct 2023
Response from Wellington Hotel & Spa Madrid on Nov 7, 2023
Dear Manuel, First of all, thank you very much for choosing our hotel for your stay in Madrid and thank you for taking the time to evaluate our facilities. We will notify the technical service department to solve the problem in the bathroom. We would also like to inform you that most of the hotel rooms are currently being refurbished. We remain at your disposal for whatever you may need and we hope you give us a second chance to live the real Wellington experience. Best regards,
10/10 Excellent
alvaro
Oct 30, 2023
Liked: Cleanliness, staff & service
alvaro
Stayed 3 nights in Oct 2023
Response from Wellington Hotel & Spa Madrid on Nov 20, 2023
Estimado Álvaro, Muchas gracias por su excelente valoración sobre nuestras instalaciones. Reciba un cordial saludo,
As usual the Wellington will not disappoint. From the club level to the buffet breakfast all top notch.
ricardo
Stayed 4 nights in Oct 2023
Response from Wellington Hotel & Spa Madrid on Oct 16, 2023
Dear Ricardo, Thank you very much for sharing your experiences with us, for your wonderful comment about our WEllington Club and buffet. We are very glad to have met your expectations. Looking forward to welcoming you again at Wellington Hotel & Spa Madrid in a near future.Best regards,
As usual the Wellington will be the impecable hotel that you expect. The staff is excellent, the suites are modern, the club area is an oasis for a pre dinner snack, the daily breakfast buffet is a wonderful start of your day. All in; one of the top 5 Madrid hotels.
ricardo
Stayed 3 nights in Oct 2023
Response from Wellington Hotel & Spa Madrid on Oct 9, 2023
Dear Ricardo, Thank you very much for your nice feedback and feelings about Wellington Hotel & Spa Madrid.We are pleased to have met your expectations and appreciate your wonderful comments about our staff, and services. We are very glad to have met your expectations. Best regards,
Response from Wellington Hotel & Spa Madrid on Oct 2, 2023
Dear Harriett, Thank you very much for your fantastic review about your recent stay at Wellington Hotel & Spa Madrid. We are very glad to have met your expectations and we look forward to welcoming you again in a near future. Kind regards.
Amazing Exceptional experience. The staff is remarkably cordial and accommodating. Strategically positioned in close proximity to Parque Retiró, it is unquestionably a highly secure locale. We effortlessly strolled to nearby restaurants with absolute peace of mind..
Mayra
Stayed 7 nights in Sep 2023
Response from Wellington Hotel & Spa Madrid on Sep 27, 2023
Dear Mayra, Thank you very much for sharing your experiences with us, for your wonderful comment about tour staff and location. We are very glad to have met your expectations. Looking forward to welcoming you again at Wellington Hotel & Spa Madrid in a near future.Best regards,
Response from Wellington Hotel & Spa Madrid on Sep 27, 2023
Dear Karla, Thank you very much for your fantastic score about your recent stay at Wellington Hotel & Spa Madrid. We are very glad to have met your expectations and we will have your suggestions into account.Kind regards,
10/10 Excellent
Peter
Sep 25, 2023
Peter
Stayed 1 night in Sep 2023
Response from Wellington Hotel & Spa Madrid on Oct 16, 2023
Dear Peter, Thank you so much for your nice feedback about your last saty with us. Best regards,
Excellent staff. Within easy walking distance of Retiro, Prada, Reina Sofia and the Thyssen. Many dining options nearby. Hotel is in a very upscale neighborhood.
Benjamin
Stayed 5 nights in Sep 2023
Response from Wellington Hotel & Spa Madrid on Sep 25, 2023
Dear Benajmin, Thank you very much for your nice feedback and feelings about Wellington Hotel & Spa Madrid. We are pleased to have met your expectations and appreciate your wonderful comments about our staff and location. Looking forward to welcoming you again in a near future.Best regards,
Response from Wellington Hotel & Spa Madrid on Sep 19, 2023
Estimado José, Muchas gracias por su excelente comentario sobre Wellington Hotel & Spa Madrid. Esperarnos recibirle muy pronto de nuevo. Reciba un cordial saludo,
2/10 Terrible
Maria teresa
Sep 13, 2023
Maria teresa
Stayed 4 nights in Sep 2023
Response from Wellington Hotel & Spa Madrid on Sep 15, 2023
Estimada María Teresa, Gracias por el tiempo dedicado en valorar nuestro establecimiento. Vemos que no hemos cumplido con sus expectativas, con la intención de mejorar nuestros servicios rogaríamos nos indique los puntos de mejora que considera. Para ello le sugerimos que se ponga en contacto directo con nosotros a través del siguiente email: calidad@hotel-wellington.comMuchas gracias y reciba un cordial saludo,
Esta bien mantenido y la seleccion de desayunos es muy buena
Carlos Espinosa
Stayed 3 nights in Aug 2023
Response from Wellington Hotel & Spa Madrid on Aug 29, 2023
Estimado Carlos, Le agradecemos el tiempo que ha dedicado en realizar tan amable comentario sobre nuestro Hotel y en especial sobre nuestro desayuno.Nos alegra enormemente haber superado sus expectativasEsperamos poder contar con su presencia en un futuro próximo. Un cordial saludo.
10/10 Excellent
Raul
Aug 27, 2023
Raul
Stayed 4 nights in Aug 2023
Response from Wellington Hotel & Spa Madrid on Sep 18, 2023
Estimado Raúl, Muchas gracias por su excelente valoración sobre nuestro hotel. Reciba un cordial saludo,
This is an excellent hotel in the best part of Madrid. Highly recommended. One knows what to expect in a 5 star hotel and the Wellington ticks all those boxes - fluffy towels, comfortable bed, excellent gym facilities and the like. The reason I keep coming back to the Wellington though is that it is emblematic of everything that is wonderful about Madrid. The hotel is decorated with Spanish art and the rooms have antique engravings in them. The staff in the hotel will address you formally but also with a warmth and friendliness that is hard to find in other hotels and even in other cities. There is a wonderful lounge next to reception area where you can relax over a drink and watch the old world of Madrid roll by. If you are fortunate you may see some bullfighters return from the ring. The location is the best in Madrid as Barrio Salamanca is very beautiful but an area in which people live as opposed to a tourist park. The quality of the restaurants in the area reflect this. And then you have the Retiro to walk all those extra kilos off. Wonderful.
John
Stayed 1 night in Aug 2023
Response from Wellington Hotel & Spa Madrid on Aug 17, 2023
Dear John, Thank you very much for your fantastic review about your recent stay at Wellington Hotel & Spa Madrid. We really apreciate your comments about our staff, facilities and location.We are very glad to have met your expectations and we look forward to welcoming you again in a near future. Kind regards,
Everything was great. I’ve decided that’s my hotel when I go back to Madrid.
Sara
Stayed 3 nights in Aug 2023
Response from Wellington Hotel & Spa Madrid on Aug 16, 2023
Dear Sara, Thank you very much for your nice feedback and feelings about our Hotel. We are pleased to have met your expectations. Looking forward to welcoming you again in a near future.Best regards,
10/10 Excellent
Lucila
Aug 8, 2023
Lucila
Stayed 2 nights in Aug 2023
Response from Wellington Hotel & Spa Madrid on Aug 29, 2023
Estimada Lucila,Muchas gracias por su excelente valoración sobre Wellington Hotel & Spa Madrid. Reciba un cordial saludo,
10/10 Excellent
Sue
Aug 6, 2023
Sue
Stayed 2 nights in Aug 2023
Response from Wellington Hotel & Spa Madrid on Aug 8, 2023
Dear Sue, Thank you so much for your excellent score about our facilities. We hope to see you soon. Best regards,
Response from Wellington Hotel & Spa Madrid on Jul 26, 2023
Dear Khalid, Thank you very much for your fantastic review about your recent stay at Wellington Hotel & Spa Madrid. We look forward to welcome you again in a near future.Best regards
10/10 Excellent
KIDERIZ
Traveled with group
Jul 19, 2023
Muy agradable
KIDERIZ
Stayed 3 nights in Jul 2023
Response from Wellington Hotel & Spa Madrid on Jul 19, 2023
Estimado Cliente, Queremos agradecerle su fantástica valoración y comentario en relación a su reciente estancia en Wellington Hotel & Spa Madrid.Esperamos darle la bienvenida en un futuro cercano, Reciba un cordial saludo
Response from Wellington Hotel & Spa Madrid on Jul 19, 2023
Dear Brent, Thank you for your fantastic assessmet in Expedia. Looking forward to welcome you again at Wellington Hotel & Spa in a near future.Best regards,
Response from Wellington Hotel & Spa Madrid on Jul 12, 2023
Estimado Ananth, Muchas gracias por su maravillosa valoración en relación a su reciente estancia en Wellington Hotel & Spa Madrid. Esperamos darle la bienvenida en un futuro cercano, Reciba un cordial saludo
Great hotel. The staff was super nice, the rooms were clean and comfortable. The Wellington Club on the 7th floor is awesome and the gym is the first hotel gym I've been to with actual barbells, racks and benches.
Alvaro
Stayed 8 nights in Jun 2023
Response from Wellington Hotel & Spa Madrid on Jun 19, 2023
Dear Álvaro, Thank you very much for your nice feedback and feelings about Wellington Hotel & Spa Madrid.We are pleased to have met your expectations and appreciate your wonderful comment.Best regards,
Very nice location, but expensive food and services A/C in our room was warm, had to open windows to sleep.
Ana
Stayed 4 nights in Apr 2023
Response from Wellington Hotel & Spa Madrid on Apr 12, 2023
Dear Ana, Thank you for taking your time to write your review and for your wonderful comment about our location.Regarding to your comment about the A.C, we apoligize for any inconvenience this may have caused you. We have informed all the departments involved to improve it We hope to welcome you at Wellington Hotel & Spa Madrid once again.Kind regards,
Response from Wellington Hotel & Spa Madrid on Apr 10, 2023
Dear guests, We are very pleased to know you have enjoyed and we have been able to meet your expectations.Thanks for recommending us and hope to see you soon.Kind regards,
Response from Wellington Hotel & Spa Madrid on Apr 3, 2023
Dear Gisela, We are very pleased to know you have enjoyed and we have been able to meet your expectations.Thanks for recommending us and hope to see you soon.Kind regards,