Family Suite | Minibar, desk, soundproofing, free WiFi
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Reviews of Grandeur Hotel and Spa

3 out of 5
Grandeur Hotel and Spa
No 163 Jalan Laksamana Cheng Ho, Malacca City, Melaka

Reviews

6.0
Rating 10 - Excellent. 1 out of 6 reviews" "
Rating 8 - Good. 2 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 2 out of 6 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

2.0/10

Amenities

6.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Mahazir

Liked: Staff & service
Disliked: Cleanliness
SOFA COVER DIRTY & UTENSIL NOSE IN BATHROOM NOT FUNCTION.
Stayed 2 nights in Aug 2023

2/10 Terrible

Dickson

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Best experience in Melaka, book a hotel with full payment and yet need to sleep in car by the road side. How pathetic. Check in policy 3 pm to midnight, reaches the hotel at 2330 and denied for a stay in the hotel. The hotel then refer us to another hotel under the same management, also no room is available. So we went back to the actual hotel where the staff only unpolitely mentioned that they could just refund the amount paid. This hotel is really irresponsible for a hotel booked and it will not be a choice for a stay in Melaka when having such experience in a lifetime.
Stayed 2 nights in Jun 2022

2/10 Terrible

Mohd nurazezil

Traveled with group
Room blackout at 4am and no staff on standby
Really bad experience, our room blackout at 4am, no receptionist and hotel staff on standby, hot, hard to brief (window can’t open) and dark.. really suck.. receptionists open 8am-12am only… will not book this hotel again
Stayed 1 night in May 2022

8/10 Good

ABDUL RAHMAN

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2021

8/10 Good

Fauziah

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Zunaidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020