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Reviews of Hotel Arissa

3 out of 5
Hotel Arissa
No. 2, Jalan Pelanduk Putih, Malacca City

Reviews

8.8

Excellent

Rating 10 - Excellent. 108 out of 269 reviews" "
Rating 8 - Good. 138 out of 269 reviews" "
Rating 6 - Okay. 20 out of 269 reviews" "
Rating 4 - Poor. 3 out of 269 reviews" "
Rating 2 - Terrible. 0 out of 269 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Maria Rona

Traveled with group, Traveled with partner
Liked: Staff & service, property conditions & facilities
Not too close to the river quite far from main attraction
Stayed 1 night in Mar 2024

8/10 Good

Jason

Stayed 2 nights in Jan 2023

8/10 Good

Salmin

Stayed 1 night in Aug 2021

10/10 Excellent

mohd muzani

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
All over good only payment fullpayment but left .60 cent, and make confiuse to us. And asking customer to pay the balance .60 cents...very funny
Stayed 2 nights in Apr 2021

10/10 Excellent

morzalee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet
Overall it was good. Hotel is new and clean. Will definitely return again.
Stayed 1 night in Mar 2021

6/10 Okay

Yuen Han

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Good location and good pricing but amenities bad.
I would say the price, location and the staff is awesome. However the basic amenities are not up to standard. Air conditioning is not function properly, shower head leaking all night, toilet light blinking and the bed is very noisy when you flip on the bed.
Stayed 1 night in Jan 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Will not come back
Overall ok with the hotel but the Basic need: Bedding was terrible; Air conditioner wasn’t even cold, it was just like fan. Didn’t make a complain or change of room, maybe this is you get what you pay for (paid for RM70-80 p/n).
Stayed 1 night in Jan 2021

8/10 Good

Kian Huat

Liked: Cleanliness, property conditions & facilities, room comfort
clean hotel
Overall, the room was ok, clean with ok view. The reception staffs service can be further improved.
Stayed 2 nights in Dec 2020

8/10 Good

kok soon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Ching Yen

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2020

6/10 Okay

May In

Traveled with family
Liked: Cleanliness, staff & service
UNCOMFORTABLE WIHOUT SLIPPERS
No slippers provided, felt uncomfortable without slippers while accessed to and from toilet. Informed the counter but was told slippers only be provided upon requested, too late, we was checking-out at that time.
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveler

Stayed 1 night in Jan 2020

6/10 Okay

Steven

Traveled with family
Liked: Staff & service
Stayed 1 night in Jan 2020

10/10 Excellent

M C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel not far from Jonkers. Great welcome from lively young staff. Spacious room,good bathroom kept spotless by cleaning staff. Good choice of food at breakfast helpful serving team. Arranged taxi on day of departure. Had a great stay thoroughly recommend.
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveler

Disliked: Amenities
Stayed 3 nights in Jan 2020

6/10 Okay

Evietator

Traveled with family
Liked: Staff & service
It's a decent hotel just to sleep and a shelter. Nothing much can expect with the price. Location of the hotel is quit a distance from the tourist attractions. Not much of food choices around the hotel area. Hotel was facing an abandoned shopping centre. Which is quit unpleasant to look at when you open the balcony. Eerie looking. Breakfast choices was very very limited but it's nice. Hotel does provide indoor carpark but very limited space. 3 or 4 lot available. Otherwise have to park at the open carpark. The carpark is free. Hotel rooms was decent. Quit spacious. TV have very very very limited channel to watch. The mattress is super uncomfortable to sleep on. The bedsheets caused us to have a sleepless night. My eczema flare out. The water heater had to put to the max to feel the hot water. P.S please kindly take note that the balcony barrier is really not safe. Do not lean on it. It can anytime drop off. Otherwise, the staff there was very very friendly and super helpful. Thank you so much!
Stayed 1 night in Dec 2019

6/10 Okay

Ching Yen

Stayed 2 nights in Dec 2019

8/10 Good

Heng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Walking instance to Jonker street Also the building look same as picture.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is quite spacious and not that far from the tourist attractions.
Stayed 1 night in Oct 2019

10/10 Excellent

Wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Friendly staffs welcomed my arrival with lovely smile
Stayed 1 night in Sep 2019

10/10 Excellent

Judith Feng Ling

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
Stayed 2 nights in Jul 2019

8/10 Good

Zulhilmi, Kuala Lumpur

Business traveler
Liked: Cleanliness
Clean hotel. Location a bit difficult to find local food.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle bus service was great for us to the jonker walk. The staff was friendly..
Stayed 1 night in Jun 2019
Response from Evon on Jun 19, 2019
Hi, Thank you for the feedback & compliments. We hope to see you again on your next visit to Melaka.

10/10 Excellent

Chang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for nearly shopping
Stayed 2 nights in May 2019
Response from Evon on Jun 19, 2019
Hi, Thank you for the rating. We hope to see you again on your next visit to Melaka.

8/10 Good

Verified traveler

Stayed 1 night in May 2019
Response from Evon on Jun 19, 2019
Hi, Thank you for the rating. We hope to see you again on your next visit to Melaka.

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is big and clean, staff was fine, satisfied experience.
Stayed 1 night in Apr 2019
Response from Evon on Jun 19, 2019
Hi, Thank you for your feedback & compliments. We hope to see you again on your next visit to Melaka.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
bed and pillow were good for me. Service was excellent.
Stayed 1 night in Apr 2019
Response from Evon on Jun 19, 2019
Hi, Thank you for your feedback & compliments. We hope to see you again on your next visit to Melaka.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Overall good stay but location is not so ideal.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has ample parking space and easy to find. The WIFI signal is strong and the internet is fast and stable. The reception staff talks slightly too fast but the english is understandable.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Stayed 1 night in Mar 2019

6/10 Okay

Lee, Taiping,perak

Traveled with family and small children
Liked: Cleanliness, staff & service
Friendly staff.
Stayed 1 night in Feb 2019

10/10 Excellent

Ong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for value hotel
Fairly new hotel with ample of parking spaces
Stayed 2 nights in Jan 2019

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and clean hotel..worth the price. Will recomend my friends and sure will be staying for another time when I am in Malacca
Stayed 2 nights in Oct 2018

8/10 Good

CHOI MAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Comfortable, Well implemented
Clean, Comfortable, Well implemented, location is convenient.
Stayed 1 night in Sep 2018

6/10 Okay

Erwin

Corridor very dim and dark
The corridor leading to the hotel rooms are extremely dimmed and dark.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Excellent location and comfort for its price
It is value for money considering the price and comfort. The location is also good considering it's a quick drive away from Tengkera Lane which contains all the food I regularly eat when I am in Melaka.
Stayed 1 night in Sep 2018

10/10 Excellent

Liau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a amazing stay in this hotel. It is very clean & location is very good too.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 2 nights in Aug 2018

8/10 Good

Felix, Malaysia

Liked: Property conditions & facilities, room comfort
OK hotel but could have better breakfast. Breakfast variety and quantity very poor. Need improvement. It would be good if the hotel can provide a morning newspaper.
Stayed 1 night in Aug 2018

10/10 Excellent

Hani, Malacca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff very cooperative and room cleanliness are at the best
Stayed 1 night in Aug 2018

10/10 Excellent

Jeyaram, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Excellent room Good tv Everything good but for individual location not really good only good for tour group i stay here many times cos i spend my day at museum there nite at the woods cafe jalan gajah berang nite at frens place jalan gajah berang late nite at near jalan bunga raya discovery cafe
Stayed 1 night in Aug 2018