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Reviews of Treasures Hotel and Suites

4 out of 5
Treasures Hotel and Suites
108 Jalan Bendahara, Malacca City

Reviews

9.0

Wonderful

Rating 10 - Excellent. 70 out of 128 reviews" "
Rating 8 - Good. 52 out of 128 reviews" "
Rating 6 - Okay. 5 out of 128 reviews" "
Rating 4 - Poor. 1 out of 128 reviews" "
Rating 2 - Terrible. 0 out of 128 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lydon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk staff Ms. Kizzy was very helpful and made our stay a memorable one
Stayed 2 nights in Mar 2024

10/10 Excellent

Ying

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Shoji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a bit of an edge of downtown
Stayed 2 nights in Feb 2024

8/10 Good

Viviana

Traveled with family
Stayed 4 nights in Jan 2024

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay
Stay was decent. Service was good, so was cleanliness. Location was good too, only a 10 min walk from jonker. Our room's Aircon was in need of service - it had a rattling sound which disturbed our sleep to the point where we turned it off, and used the fan instead. Other than that, all good.
Stayed 2 nights in Dec 2023

8/10 Good

Pearlly Peixuan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I liked this property which was comfortable for my young kids. However the room doors tend to shut quite loudly and we could hear the doors clearly in our room.
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience with friendly staff.
Stayed 2 nights in Dec 2023

8/10 Good

Ananth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit to Melaka
Good Stay. 3 couples/3 rooms (all 50+). Smooth check in, courteous staff - friendly. Breakfast was just about okay - very limited and modest spread. Quality was average. Not very vegetarian friendly. Was told off when we asked for cooked eggs. Well located if you like on-main street location. Oveall comfortable. Breakfast can be / should be improved.
Stayed 1 night in Dec 2023

8/10 Good

Kwai Sim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to the car park can be made clearer road can be repaired.
Stayed 2 nights in Nov 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful oasis walking distance to attractions
This was definitely a little hidden gem. An oasis near the busy town centre. The atmosphere was so relaxing, open and airy. The open courtyard where we had breakfast, open feel of the rooms with the glass bathroom, and the rooftop pool made our stay very relaxing. And being able to park our car on site and do everything on foot makes this one of the best locations I can think of for a hotel. 100% would stay here again and highly recommend. It should be a 4.5-5 start rating. Compared to other places we’ve stayed in Malaysia, this is one of the best so far.
The open dining courtyard.
Stayed 2 nights in Jul 2023

8/10 Good

Sebastian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice basic place to stay. Attentive staff. It can improve the breakfast food which was not that good.
Stayed 3 nights in Jun 2023

10/10 Excellent

Chee How

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel Great experience
Stayed 3 nights in Jun 2023

10/10 Excellent

Ryan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel with unique decor in the middle of little india. Cot provided in room as requested. Family room was big enough for 2 adults with 2 young kids including the cot without feeling claustrophobic. Kids loved the big bathtub 10 min walk to Jonker Street 711 nearby and a hawker centre/open air food stalls open at night, but lack of other amenities such as nicer restaurants in the area. Ample private secure parking, indoors and outdoors. The only fault i could find was that the quality of breakfast was so-so. Relatively limited spread. Its not bad tasting, but not bad either. Overall would recommend and return.
Stayed 2 nights in Mar 2023

8/10 Good

Greg

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Erik, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2023

8/10 Good

Phui Chin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There's no 24 hours service. Hotel will lock the doors entrance (front & back). We have happened to knock the door when we came back from drinking around 2am and there's a foreign worker sleep over there standby to open the door. Overall it's a good stay.
Stayed 1 night in Jan 2023

4/10 Poor

Kok may

Traveled with group
Disliked: Staff & service
Bad front desk management
I’ve booked 9 rms stay for my friends. On arrival We were told to pay in full upfront before we were issued the room keys. No receipts were given, was told we will get it when we checked out. Again not given the receipts when we checked out, and we’ve forgotten about it. Upon return home, found that l was double charged for 2 of the rooms. This is very bad mgmt of services and leave a bad taste for customers.
Stayed 1 night in Nov 2022
Response from Treasures Hotel and Suites on Dec 4, 2022
Dear Kok May, Warmest greetings from Treasures Hotel and Suites. Thank you for choosing us!First and foremost, please accept our sincerest apology on the unwanted experience in you stay with us recently. According to the hotel's policy, we have collect full payment upon registration as you choose to pay at our property and room receipts has been emailed to everyone on the day you and your friends has check-out. Again we apologies for the confusion regarding the room charges. We did a pre-authorisation from your card earlier in order to secure your booking. Upon check-in we did mentioned it to you that it will be return back to your card within 2 weeks till 1 month working days as you've paid by cash. We are looking forward for the next apportunity to serve you better. Regards,Hotel Operation staff

8/10 Good

Jinn lin

Stayed 1 night in Nov 2022

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Phyllis

Stayed 1 night in Nov 2022

6/10 Okay

Gek Moy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the stay was pleasant. Just that wifi was pretty much non-existant once you enter the room and that there was nothing much in the surrounding area. Well, at least most places of interests were within walking distance. The staff here was so friendly! The breakfast, simple but yummilicious!
Stayed 2 nights in Oct 2022

10/10 Excellent

Eileen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a very pleasant stay with the THS. Even though the carpark was a challenge to locate at first, the receptionist took the trouble to walk with hubby to find the carpark. Its a small hotel with rustic and nostalgic feel. What impresses me most is the breakfast. They serve ala carte breakfast with local delights like nasi lemak and roti canai (which in my opinion - best)
Stayed 2 nights in Oct 2022

10/10 Excellent

CHU MIN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable room but abit hard to find the place n car park though
Stayed 1 night in Sep 2022

8/10 Good

alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel with an adorable rooftop pool
Stayed 3 nights in Dec 2021

8/10 Good

Rebecca

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Great hotel
A lovely well located hotel with a large car park and great rooftop swimming pool. Will definitely return!
Stayed 1 night in Aug 2020

10/10 Excellent

Anouska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely staff. Nice breakfast selection. It was great to have off road parking at the back of the hotel. Comfy bed & nice swimming pool area.
Stayed 1 night in Jul 2020

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and friendly
Enjoyable 3 day stay at Treasures with its friendly and helpful staff. The hotel was quiet, provided a good breakfast and was within easy walking distance of the river and tourist centre of Malacca. Parking was at rear of hotel and I managed to park under cover. A bar, restaurants and money exchange are all in the same street. Thoroughly recommended.
Stayed 4 nights in Feb 2020

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A short 2 days stay on the way to KL
It’s a unique interesting hotel. The check in and check out were painless. Everyone can speak English. We enjoyed the welcome drink. No complaint about the room nor the location. The carpet in the hallway may need to shampoo to remove some spots/stains. The bed is good. The shower is good with great water pressure. The breakfast is “good” for me; however my husband said the breakfast is “great “.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, spacious suite. Two TVs, large bathroom, good breakfast, convenience to Jonker street
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, stylishly designed and peaceful.
Stayed 1 night in Jan 2020

10/10 Excellent

Eida

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay on the whole
Awesome room. Bed is comfortable, aircon is cool. Room is clean, except toilet bowl can be better. Staff are very friendly and approachable. Keep it up
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, room clean and staffs all very friendly.
Stayed 2 nights in Jan 2020

10/10 Excellent

GT, Kuala Lumpur

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and it lived up to its name as a Treasure. The only setback was that the elevator was under maintenance during check-out so I had to carry 2 large suitcases by stairs.
Stayed 2 nights in Dec 2019

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth the price as soon as we entered to sign in greeted with a cold drink unexpected . Definitely recommended if srayibg in mellaca
Stayed 2 nights in Nov 2019

10/10 Excellent

sook min

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond excellent
Beyond good! Everything from the staff, rooms, pool, breakfasts was first class If you can, get room 309 which has its own sun terrace leDing into the 20m pool All round excellent 30 room boutique hotel Thank you
Stayed 4 nights in Nov 2019
Response from Bryan on Dec 26, 2019
Hi Neil! Thank you so much for staying with us. We're glad you had a good time staying with us and enjoyed the Treasures Suite and direct pool access! We hope to have you back with us very soon.

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming & nearby eateries
Stayed 2 nights in Nov 2019

10/10 Excellent

Chloé

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the Treasury Hotel kicked every box. It's a small hotel (30) rooms. The staff go out of there way to make your stay pleasant. It's close to marketetc
Stayed 9 nights in Oct 2019
Response from Bryan on Dec 26, 2019
Hi there, Thank you so much for your kind words! We're glad that you found the experience at our hotel to be pleasant overall. We're also glad that you found the route going to the Kee Ann and Jonker night markets close and accessible. We hope to have you with us again very soon!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Property overall was amazing. Decor and style great. Rooms very comfortable and clean. Our only complaint would be our room smelt like mould die to a leak in bathroom. Staff were amazing and moved us on request and refunded the difference.
Stayed 2 nights in Sep 2019

10/10 Excellent

Tan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Friendly staffs. Everything was good except breakfast and parking. - Breakfast: Need improvement, variety of food less. - Parking: No sign. You need to turn in before traffic light orelse need turn in the wrong exit sign before bendahara hotel. Turned for 3 rounds to get into parking.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing maze
Very good and convenient location, parking is a little challenging as the signage to the parking area is lacking and not very clear.
Stayed 1 night in Aug 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more attention to lookout for the entrance to car park. It is a small road and no proper signage. However, once you are in the hotel, you will love it.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was good. Clean perfect for a 24 hour stay. The breakfast needs improvement on variety and quality of the Malaysian food
Stayed 1 night in Jul 2019

8/10 Good

andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melaka short break.
Small boutique hotel in a good location, not too far from well known "Jonkers" street and other tourist attractions. Rooms were clean and comfortable , just large enough for two persons. Good for short stay. Staff were efficient and friendly. Parking for rental car was a little difficult to get to and surroundings needs cleaning up! Lot of rubbish while getting to good and clean and private hotel parking area!Breakfast was nice but average.
Stayed 2 nights in Jul 2019