Dear Marife,Thank you for taking the time to share your feedback with us regarding your recent stay at Sandies Tropical Village. We appreciate your kind words about our dedicated staff members, Lucy, Pauline, George, Brown, and Peace. It's wonderful to hear that they contributed to making your experience memorable with their professionalism, kindness, and exceptional service.We also acknowledge your concerns regarding the need for renovations, particularly in the bathroom of the villa and the main pool area. Please rest assured that we take such feedback seriously and are already in the process of assessing areas for improvement to enhance our guests' comfort and satisfaction.We are glad that you enjoyed the delicious meals at our restaurant and that George went above and beyond to assist you with ordering a pizza for your son. Providing exceptional service is at the heart of what we do, and we are thrilled that George's efforts made a positive impact on your experience.We hope to have the opportunity to welcome you back to Sandies Tropical Village in the future.

Dear Isaac,We sincerely apologize for the multiple inconveniences you experienced during your stay at our resort. It's disheartening to hear that your initial room didn't meet our usual standards of comfort, and sorry for any discomfort caused by the malfunctioning AC and fridge. Regarding housekeeping, we regret that our service fell short of your expectations. We strive to provide timely and attentive housekeeping, and sorry for any inconvenience caused by the lapses in cleaning frequency. Your feedback will be shared with our housekeeping team to ensure such oversights are rectified promptly.The loss of your car keys is certainly a serious matter, and we understand the frustration and inconvenience it caused. We are truly sorry.Concerning the comfort of the beds and the availability of blankets, we will certainly take your feedback into consideration as we continuously strive to enhance the comfort of our accommodations for all our guests.As for the swimming conditions in the ocean, apologies for any disappointment this may have caused. While we cannot control natural elements such as ocean conditions, we always aim to provide alternative activities and amenities to ensure that our guests have a memorable experience.Lastly, we apologize if our staff's sense of urgency did not meet your expectations. We will be addressing this with our team to ensure that all guest requests and concerns are handled promptly and with the utmost care.Once again, sorry for the inconveniences you faced during your stay. We truly value your feedback and hope to have the opportunity to welcome you back in the future.

Dear Amer,Greetings from Sandies Tropical Village!Thank you for taking the time to leave us a review. We are thrilled to read that you appreciated our services and our professional staff. Your kind words mean a lot to our team!Warm Regards,

Dear Kellie,Greetings from Sandies Tropical Village!Thank you so much for staying with us and for taking your time to share your experience with us. We are pleased to read that you had a great stay with us and appreciated our quite and beautiful resorts and our amazing staff. looking forward to welcoming you back soon.Kind Regards,

Dear Andrew,Thank you for sharing your feedback about your stay at Sandies Tropical Village. We’re sorry to hear that your experience did not meet your expectations. We appreciate your comments regarding the need for renovations and the quality of the buffet food. Your input is invaluable, and we will certainly consider it as we strive to improve our facilities and dining options. We’re glad to hear that you found Sandies Dreams Garden to be a better fit for your needs. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.

Dear George,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during the check-in and check-out processes. We understand that these are crucial moments of your stay, and we regret any delays or discomfort caused.We appreciate your understanding regarding the towel shortage, and we want to assure you that we are actively addressing the issue with our laundry services to prevent any recurrence. Guest satisfaction is our top priority, and we are committed to making improvements based on your valuable input.Your suggestion about incorporating more traditional Swahili foods aligns perfectly with the essence of our coastal location. We value your insight and will certainly explore ways to enhance our culinary offerings to provide a more authentic experience for our guests.We are happy to hear that you enjoyed our pool and found it accommodating for both advanced swimmers and children. Our team takes pride in creating a welcoming atmosphere, and we are delighted that you felt encouraged to join group activities during your stay.Your kind words regarding the hospitality and friendliness of our staff are truly appreciated. We will ensure that your positive feedback is shared with the team, as it serves as motivation to continue delivering excellent service.We appreciate your cautionary advice about local touts at the beach and fully endorse arranging tours through the hotel or reputable travel apps for a safer and more secure experience.Thank you again for sharing your thoughts with us. We hope to have the opportunity to welcome you back in the future and provide an even more enjoyable and seamless experience.

Dear Heather, Greetings from Sandies Tropical Village and thank you for staying with us. We do appreciate your positive feedback. We look forward to hosting you again in the near future, for you to be able to experience our services and facilities better.

Hello Cynthia,We are grateful for your wonderful review. It was a pleasure to have you as our guest at our resort and to know that our staff impressed you with their remarkable service and attention to detail. We value your helpful suggestion on updating our bathroom facilities. We are constantly working to improve our service and amenities for our guests. We look forward to welcoming you back soon at our resort.

Hello Heike,Thank you for choosing to stay with us.We appreciate your excellent rating.Looking forward to hosting you again in the near future.

Jambo Peter,Thank you for taking the time to review us on your recent stay. We appreciate your feedback, and we will use it to improve our services and facilities. We apologize for the inconvenience caused by the lack of towels and the condition of the bathrooms. We are working hard to ensure that our guests have a comfortable and enjoyable experience. We hope you will give us another chance to serve you better in the future.

Hello Samuel,Thank you for your excellent review.We look forward to hosting you again.

Hello Marte,Thank you for taking the time to rate us on your recent stay.We take note of your rating and we seemed to have fallen short of your expectation.We hope to host you again in the near future and promise a more memorable stay.

Hello John,Thank you for your wonderful rating.We hope you enjoyed our hospitality. Looking forward to hosting you in the near future.

Hello Xareed,Thank you for choosing to stay with us.We appreciate your excellent rating. We hope to host you again in the near future.

Dear Michael,Thank you so much for staying with us and for taking your time to share your positive comment with us. We really appreciate it! Looking forward to welcoming you back soon.Warm Regards.

Thank you very much for sharing your feedback with us.We look forward to hosting you again in the near future.

Dear Larissa,Greetings from Sandies Tropical Village!Thank you so much for staying with us and for the perfect rating. We are glad you enjoyed your stay with us and appreciated our service and staff too, your satisfaction is really important to us and we are happy to read that we have been able to meet your expectations. Looking forward to seeing you soon.Warm Regards,General Manager.

Dear Jecinta, Thank you so much for staying with us and for the perfect rating. We are happy to know that you appreciated our restaurant services and breakfast. As for the WI-FI please advise on which areas you had issues with so we can check with our IT department and act accordingly. Looking forward to seeing you back soon. Warm Regards,

Dear Guest, Greetings from Sandies Tropical Village! Thank you so much for staying with us and for taking you time to share your experience with us. We are very sorry to read that we did not meet your expectation especially with the room amenities as our mission is to provide excellent guest experiences, so we are sorry to have let you down. please note we have taken your feedback on board and we will strive to make improvements accordingly. We hope you will give us another chance for a better experience in the near future. Kind Regards,

Dear Rochelle, Greetings from Sandies Tropical Village! Thank you so much for staying with us and for taking your time to share your review with us. We really appreciate it. Warm Regards,

Dear Gary, Thank you so much for staying with us and for rating us. However we are very sorry for the experience you encountered with Kenya airways. Warm Regards,

Dear Jared, Thank you so much for staying with us and for taking the time to share your experience with us. We are so pleased to read that you appreciated our decent services. Looking forward to welcoming you back soon. Warm Regards

Thank you for the feedback. We really appreciate. We are sorry for the areas where we did not meet your expectations. We have taken note and we promise improvement in those areas. Looking forward to hosting you again in the near future. Thank you Dickson

Dear Guest, Thank you for staying with us and for rating us. We are happy that you appreciated our staff. Warm Regards.

Dear Guest, Thank you so much for the perfect rating. Looking forward to welcome you back soon. Warm Regards

Dear Guest, Thank you for rating us and for the wonderful comments about excellent rooms, food and customer service. Looking forward to welcome you back soon. Warm Regards,

Dear Anonymous, Thank you for choosing to stay in our hotel and for sharing your experience with us. We are glad to read that the overall stay was good and appreciated our clean rooms, awesome food, our helpful staffs and thank you for recommending our hotel. We apologize for the few things didn't meet your expectations and we hope for another opportunity of welcoming you again in the hotel for a better experience. Warm Regards

Thank you for the positive comments. We really appreciate your feedback and we hope to host you again in the near future.

We are sorry that we could not meet your expectations. We have taken note of all the concerns you have raised and we will address them so that in your future stay with us you may have better experience in our resort.

Dear esteemed Guest, thank you very much for choosing Sandies Tropical Village for your holiday and for taking the time to review us. Our guests' satisfaction is of paramount importance to us; therefore we are pleased to read that you fully enjoyed your stay with us. We are happy you enjoyed the food prepared by our chefs and that you appreciated the commitment of our staff. We truly hope to welcome you back soon. Your sincerely, Sandies Tropical Village

Dear Philip, we are happy to read that you fully enjoyed your stay with us and we thank you for sharing your experience on Expedia. Many thanks for you kind feedback about the courtesy and kindness of our staff, which is always at guests' disposal to ensure a wonderful and pleasant stay. We are happy that you enjoyed the food. We look forward to having you back soon. Kind regards, Sandies Tropical Village

Dear Chiara, Thank you for choosing to stay with us.We appreciate your excellent rating. Looking forward to hosting you again in the near future.

Thank you for sharing your feedback with us.Really appreciate and look forward to hosting you again.RegardsDickson

Dear Guests, Thank so much for staying with us and for sharing your positive feedback with us. We are all delighted that enjoyed your visit so much. We do try hard to make our guests feel at home, and well taken care of, so it is very rewarding to know how much our guests enjoy themselves. Looking forward to welcoming you back soon. Warm Regards.

Dear Silvia, Thank you so much for staying with us and for taking your time to share your positive feedback with us. We are happy to read that you liked our huge rooms, food, animation activities and our staff. We also thank you for recommending our hotel to other travellers. We hope to have you back in the near future and take part in more of your life's celebrations and milestone. Warm Regards,

Dear Jonas, Thank you so much for staying with us and for the great review. We are happy to read that you appreciated our services and our friendly staff. Warm Regards,

Dear Victor, Thank you so much for staying with us and for taking the time to share your experiences with us. we glad to read that you appreciated good hotel and excellent breakfast buffet. Warm Regards,

Dear Brigitte, Thank you for staying with us and for rating us. Looking forward to welcome you back soon to the hotel. Warm Regards,

Dear Brigitte, Thank you for staying with us and for the perfect rating. Looking forward to welcome you back soon. Warm Regards,

Dear Yannic, Thank you for staying with us and for the perfect rating. Looking forward to welcome you back to the hotel. Warm Regards,

Dear Guest, Thank you so much for staying with us and for taking your time to share your positive feedback with us. We are pleased to read you appreciated our services. Looking forward to welcome you back soon to the resort. Warm Regards.

Dear Brigitte, Thank you for staying with us and for the perfect rating. Looking forward to welcome you back soon. Warm Regards,