Hi Tobias, Your positive feedback made our day.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back in the future.Kind regards,Your MLL Mediterranean Bay Hotel Team

¡Hola Yasmin!Gracias por tu comentario.Es fantástico que nos hagas llegar tu apreciación tan positiva y que destacaras la atención recibida y la limpieza. Nos encanta el trabajo que hacemos y estar atentos a todos los detalles, complacer a quienes nos visitan es el principal objetivo de nuestra tarea de cada día. ¡Gracias por elegirnos!Siempre que vuelvas a El Arenal nos encontrarás a tu total disposición. Cordialmente,Your MLL Mediterranean Bay Hotel Team

Dear Elaine,Thank you for taking the time to review your stay.We are pleased that we were able to meet your expectations.We hope that you will return on another occasion. Best wishes,Your MLL Mediterranean Bay Hotel Team

Dear Tomasz,This is a great rating. Thank you!We are happy we were able to cater to all your needs.Again, thank you very much.We hope to have the pleasure of seeing you again in the future. Kind regards,Your MLL Mediterranean Bay Hotel Team

Dear Frank.Thank you for leaving us this review of your recent stay.We are sorry your stay was not as enjoyable as we would have liked and regret that you felt that the number of free drinks included in our all-inclusive package was not as expected; however, all details of our offer are available online and included in the booking confirmation.We hope you will come and stay with us again. Best wishes,Your MLL Mediterranean Bay Hotel Team

Dear Daniel,We would like to thank you for this rating of your recent stay.We are happy to have met your requirements.We look forward to welcoming you again. Best regards,Your MLL Mediterranean Bay Hotel Team

Dear Louise,Thank you for reviewing your recent stay with us.We are pleased that you were happy with your experience and found our prices competitive.We are also glad that the high standards we set ourselves met your expectations.However, we are sorry that the room view was not up to your expectations and regret you did not inform us at the time as we would have been very happy to try and find an alternative subject to availability.We hope to welcome you back again.Best regards,Your MLL Mediterranean Bay Hotel Team

Dear Gareth,Thanks sending us this rating of your stay.Sorry your stay was not what we would have liked.We would appreciate more information on how we could improve.We look forward to the pleasure of seeing you again in the future. Kind regards,Your MLL Mediterranean Bay Hotel Team

Dear Fraser, Thank you for your review of your recent stay. We're really happy to hear that the service of our reception and entertainment team members met your expectations and that you enjoyed our pool facilities. We're sorry to hear that you found the services in our bar to be below the standards expected of us, we can assure you that this critical feedback will be addressed with the relevant manager. While we are glad that you enjoyed our tasty dishes, we have noted your suggestion on how we could make your dining experience even better the next time around. We are continually improving the variety and quality of food items that we offer and so appreciate your feedback. Thank you for your comment regarding the entertainment facilities, we have taken note of it for consideration. We hope that you will visit us again in the future. Best wishes, Your MLL Mediterranean Bay Hotel Team

Dear guest, Thank you so much for sending in a review I’m delighted you had such a great stay. We are pleased to know that the assigned room met your expectations. Our rooms have been designed in a functional way to offer our clients what they need during their stay. We are thrilled to read your positive comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. We hope this was one of many great stays as it would be our pleasure to welcome you back in the near future. Best wishes, All the team at MLL Hotels.

Dear guest, Thank you for taking the time to share your feedback about your recent stay with us. As you have well said, our gastronomic offer varies continuously to satisfy all our visitors. Our kitchen team strives daily to prepare tasty dishes with aim to please them. We thank you for mentioning our team here, they are the backbone of our hotel and we will certainly pass on your compliments to all involved in making your stay with us a memorable one. Once again, thank you for your visit; we hope that you had a pleasant journey back home and we look forward to welcoming you again at your earliest convenience. Warmest Regards, All the team at MLL Hotels.

Dear guest, Thank you so much for taking the time to share your thoughts based on your holiday experience at our hotel. We are sorry for any inconvenience this may have caused you. Again, we thank you for your effort in writing and sharing this review and hope you will consider our hotel in your future holiday plans. Yours Sincerely, All the team at MLL Hotels.

Dear guest, We do appreciate you posting your thoughts on here following your stay. We are pleased to read that you have enjoyed the buffet and its good selection, both at breakfast and at dinner. It is certainly important for us to know that the cares with which we design our menus are appreciated by our customers. Naturally I am terribly disappointed that our staff members did not show case the usual level of hospitality which we pride ourselves on and I have shared your feedback with the entire team at the hotel. Please be assured that this is not a usual occurrence at the hotel and I do hope that we have the chance to welcome you back to the hotel in the future. If you are returning to the hotel please contact me directly so that I can personally oversee your stay with us. Again, we apologize that we fell a little short of your expectations and very much hope you will honor us with another opportunity to serve you and your family better in the not too distant future. Yours Sincerely, All the team at MLL Hotels.

Dear Ben, Thank you so much for sharing what a good time you had at our hotel. We thank you for your very nice compliments for our team of staff here, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. We look forward to welcoming you back to our Hotel in the not too distance future. Sincerely, All the team at MLL Hotels.

Dear guest, Thank you so much for sending in a review I’m delighted you had such a great stay. We are thrilled to read your positive comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. In reference to the inconvenience you comment about the cleaning, we want to convey our surprise and our regret to this unusual situation. Our cleaning crew must comply with a meticulous protocol. It would have been very useful if during your stay, you would have communicated this to our reception staff which would have given you an on-site solution as soon as possible. Once again, thank you for your visit; we hope that you had a pleasant journey back home and we look forward to welcoming you again at your earliest convenience. Warmest Regards, All the team at MLL Hotels.

Dear guest, Thank you so much for your kind comments and compliments. We are thrilled to read your positive comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. We are also pleased that you were able to enjoy the variety of food that we serve in our Buffet restaurant and we hope that not only the different buffets, but also the themed areas and the select regional and international cuisine as well as our show cooking stations, where we cook before you were to your liking as well. We look forward to welcoming you back to our Hotel in the not too distance future. Sincerely, All the team at MLL Hotels.

Dear guest, Thank you for taking the time to write your kind review we really appreciate it! We are excited to be so positively qualified by our cleaning service, it is for us a factor of vital importance and nothing is more pleasing to us than seeing our work reflected in the good impressions of our guests. It is a pleasure to know that our varied culinary offer has pleased you. It is made with the careful dedication of our chefs on a daily basis, so that our customers also enjoy this important aspect during their vacations. Regarding the entertainment, we are sorry it hasn’t been of your liking, we take note. We look forward to welcoming you back to our Hotel in the not too distance future. Sincerely, All the team at MLL Hotels.

Dear guest, Thank you for sharing your experience from your recent stay with us at our Hotel. We hope our wonderful location was of your liking. Most of our visitors express their satisfaction with our gastronomic offer. It is true that in our establishment we receive clients of different nationalities, that is why our chefs work in preparing a varied offer to please all our guests alike. We are sorry that in your case we haven’t been able to fulfil your expectations. Again, we thank you for your effort in writing and sharing this review and hope you will consider MLL in your future holiday plans. Yours Sincerely, All the team at MLL Hotels.

Dear guest, Thank you for taking the time to share your feedback about your recent stay with us. We hope our wonderful location has been of your liking. Naturally I am terribly disappointed that our staff members did not show case the usual level of hospitality which we pride ourselves on and I have shared your feedback with the entire team at the hotel. Please be assured that this is not a usual occurrence at the hotel and I do hope that we have the chance to welcome you back to the hotel in the future. If you are returning to the hotel please contact me directly so that I can personally oversee your stay with us. Again, we thank you for your effort in writing and sharing this review and hope you will consider our hotel in your future holiday plans. Yours Sincerely, All the team at MLL Hotels.

Dear David, Thank you so much for sending in a review I’m delighted you had such a great stay. We are happy to know that you have had a great stay with us and that we have met up with your expectations. In our hotel, rest is just as important as fun, that is why we always ensure a pleasant rest. It would have been very useful for us if you would have gone directly to our reception staff to report the event in order to have taken measures in situ and solve the discomfort that this was causing. We are really pleased that your stay was so satisfactory and we hope to be able to welcome you back here soon. Best wishes, All the team at MLL Hotels.

Dear guest, Thank you or taking the time to post your review. We take all comments seriously to see where we can better our services. We apologize for any inconvenience you may have had. We are sure reception would have dealt with this or even accommodated you to a different room upon availability. Thank you for staying with us. Regards, all the team at MLL Hotels.

Dear guest, Thank you for taking the time to post a review on your time at our hotel. We take all our guests comments seriously to see where we can better our services. We are surprised with your post on our hotel. Most of our guests have commented positively on our meals. We apologize for any inconvenience and do hope you had time to rest at our hotel. Regards, All the team at MLL Hotels

Dear Elena, It is great to know you found our hotel and rooms to be clean. Thank you for you kind words towards or staff. We apologize for any inconvenience you may have had while here. Our food is prepared daily for our guests and we are happy you enjoyed all we had to offer. Best wishes, All the team at MLL Hotels.

Dear guest, Thank you for posting your review. We apologize for any discomfort you may of suffered while here with us. We hope you were able to sort everything out at reception and that you were able to have some rest. We hope to see you again in the not so distant future. Regards, All the team at MLL Hotels.

Dear Lee, Thank you so much for taking the time to send in a review following your recent stay with us. It is really great to see that you all have had such a good time. From your words we believe you completely understood our concept: to offer great quality accommodation at extremely competitive rates. Regarding your mention on our rooms, we are pleased to know that you have found the comfort and calmness that you wanted. We are thrilled to read your positive comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. We hope this was one of many great stays as it would be our pleasure to welcome you back in the near future. Best wishes, The whole team at MLL Hotel.

Dear guest, Thank you so much for sharing what a good time you had at our hotel. We are excited to be so positively qualified by our cleaning service, it is for us a factor of vital importance and nothing is more pleasing to us than seeing our work reflected in the good impressions of our guests. We are pleased that the diversity of our cuisine has surprised you. Our food is one of our flagships, and we are proud of the skill and taste of our chefs, whose goal is to fully satisfy our customers with their culinary variety. We thank you for mentioning our hotels management and our staff here. They truly are the backbone of our hotel and we will certainly pass on your compliments to all involved in making your stay with us a memorable one. Again to conclude thank you again, for sharing your experiences with us and I look forward to welcoming you back in the hopefully not too distant future. Best Wishes, The whole team at MLL Hotel.

Dear Krisztina, Thank you so much for sending in a review I’m delighted you had such a great stay. We are thrilled to read your positive comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Thank you for your positive comment regarding our breakfasts, lunches and dinners. Our team of chefs selects seasonal and regional products and prepares them with all the love of the world. We look forward to welcoming you back to our Hotel in the not too distance future. Sincerely, The whole team at MLL Hotel.

Dear Will, Thank you for taking the time to write your kind review we really appreciate it! We are very satisfied with your comment about our gastronomic offer. Our chefs, every day, put all their effort into pampering our guests with new culinary options. We are excited to be so positively qualified by our cleaning service, it is for us a factor of vital importance and nothing is more pleasing to us than seeing our work reflected in the good impressions of our guests. We hope this was one of many great stays as it would be our pleasure to welcome you back in the near future. Best wishes, The whole team at MLL Hotel.

Dear Ove, Thank you for sharing your experience from your recent stay with us at our Hotel. Our animation resources for both children and adults are very varied as we have an extensive program of activities. The entertainment staff is pleasant, fun and at the same time discreet, especially when the shows are nocturnal in order to ensure a good coexistence between visitors who want to relax and those looking for fun during their stay. If you visit us again, we would appreciate that during your stay you send us all your concerns. Our hotel has rooms of different sizes and characteristics. Whenever possible, we try to distribute our clients according to their preferences. Because there is nothing more satisfying for us, that our guests have a comfortable and pleasant vacation.

Dear Jeanine, Thank you for your charming review. It is very rewarding for all the team to receive such feedback and praise. As you well say, our breakfast offer is very complete. It is prepared daily by our kitchen team with care and pamper so that our guests enjoy a great and balanced Mediterranean breakfast. On the other hand, we thank you for your very nice compliments for our team of staff here, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. We hope this was one of many great stays as it would be our pleasure to welcome you back in the near future. Best wishes, The whole team at Mediterranean Bay Hotel.

Dear Tomas, Thank you so much for sending in a review I’m delighted you had such a great stay. Regarding your mention on our rooms, we are pleased to know that you have found the comfort and calmness that you wanted. We are very happy to know that the diversity of our buffet has captivated you. Our food is one of our flagships and we are proud of the skill and taste of our chefs, whose goal is to fully satisfy our guests with culinary variety, and always within our competitive value for money. In reference to the animation service, we have a team that strives to try to get all our customers to enjoy, that's why we are sorry that this time it was not to your liking. We take note of your comment which we will transfer to our colleagues. We look forward to welcoming you back to our Hotel in the not too distance future. Sincerely, The whole team at Mediterranean Bay Hotel.

Dear Oliver, Wonderful to hear you had an excellent stay! Thank you so much for your lovely comments on the service. We are thrilled to read your positive comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. We are excited to be so positively qualified by our cleaning service, it is for us a factor of vital importance and nothing is more pleasing to us than seeing our work reflected in the good impressions of our guests. We are really pleased that your stay was so satisfactory and we hope to be able to welcome you back here soon. Best wishes, The whole team at Mediterranean Bay Hotel.

Dear Guest, we would like to thank you sincerely for taking the time and the trouble to write those kind words. We really appreciate this. We took note of your comment about the entertainment. Thank you. Nevertheless, we hope to be able to welcome you back soon at our Hotel. Best regards from the entire Mediterranean Bay Team

Dear guest, Thank you for your charming review. It is very rewarding for all the team to receive such feedback and praise. We are thrilled to read your positive comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Best regards, The whole team at Mediterranean Bay Hotel.

Dear Guest, before anything else, we would like to thank you not only for choosing our hotel for your holiday, but also for taking the time and making the effort to write your comments. It is so lovely to read that you have a range of suggestions for us. We do take all our guests comments very seriously. Naturally we are terribly disappointed that our staff members did not demonstrate the usual level of efficiency which we pride ourselves with. We have shared your feedback with the entire team at the hotel. Please be assured that this is not a usual occurrence at the hotel and we do hope that we have the chance to welcome you back to the hotel in the future. Kind regards, Mediterranean Bay

Dear Guest, before anything else, we would like to thank you not only for choosing our hotel for your holiday but also for taking the time to share your kind review with us. Indeed, the hotel is close to the beach. The beach invites for a lovely walk and sunbathing. There are also some restaurants and bars serving lovely meals. We hope this was one of many great stays as it would be our pleasure to welcome you back in the near future. Kind regards, Mediterranean Bay Team

Dear Guest, thank you for your kind review! We truly appreciate your lovely words about our staff. It's definitely a boost for us every time we read such positive reviews. We hope to welcome you back to the hotel soon! Best regards, Mediterranean Bay Team

Dear Guest, thank you so much for taking the time to send in a review following your recent stay with us. It is really great to see that you had such a good time. However, it is so disappointing to read that you weren’t happy with the room you were allocated with. It is a shame you didn’t ask to see if there was another room in this category while you were there. The rooms do vary in shape, size and décor. With regard to the menu, we know how important it is for our guests to have a great time enjoying their meals in our restaurant, so a lot of time and effort goes into deciding on the choices available and sourcing the finest ingredients. We hope that we will be able to welcome you back soon and that you will be able to enjoy a well earned rest soon again. With best wishes, the entire Mediterranean Bay Team

Dear Shaun, We are pleased to know that the assigned room met your expectations. Our rooms have been designed in a functional way to offer our clients what they need during their stay. As you have well said, our gastronomic offer varies continuously to satisfy all our visitors. Our kitchen team strives daily to prepare tasty dishes with aim to please them. We are however really sorry to read you encountered queues at our bar. We honestly try our level best to avoid build ups by offering as an efficient service as possible. We apologise for the congestion you encountered at times. Regarding the smoking issue, we apologize for any inconvenient this may has caused you and we will take note of this. We look forward to welcoming you back to our Hotel in the not too distance future. Sincerely, The whole team at Mediterranean Bay Hotel.