Hi Joanne Elizabeth,Thank you for sharing such a positive review. We're thrilled to hear that you found our hotel to be a haven of luxury and that our team, led by James, went above and beyond to ensure a memorable stay for you. It's wonderful to know that our dedication to providing top-class service made you feel pampered throughout your visit. Our newly renovated property is indeed designed to offer our guests the perfect blend of comfort and elegance, and we're glad you enjoyed this aspect of your stay.We’d love to see you again soon!Cheers María Fdez. de ValderramaVoice of Customer Coordinator

Dear Richard,Thank you for sharing your review.It's great to hear your kind words about our refreshed rooms and high standard of accommodation – we're really proud of the Mediterranean vibe we've crafted for you. Regarding the music, we aim to create a lively atmosphere that many of our guests enjoy, but I'm sorry if it felt a bit too energetic for your taste. It's a tricky balance, like trying to salsa dance on the beach without spilling your sangria! We've noted your feedback and always strive to ensure all our guests have the best experience possible. Our team's dedication to service is something we're thrilled you noticed; they're like octopuses, always there to lend a hand... or eight!We hope you'll be back for a better time soon.Wishing you a wonderful holiday season and a Happy New Year!Cheers,Maria Fdez. Valderrama, Voice of Customer Coordinator

Hi there, Thank you for taking the time to share your valuable review.We're thrilled to hear that you enjoyed our brand new rooms, comfy beds, and excellent bathrooms! It's always great to know that our guests are having a good time. We appreciate your feedback on the check-in process and the restaurant. We're constantly working on improving our services, and your comments will help us do just that. As for the parking, we do have a private car park with limited spots and an electric car charging station, but we understand that it might not always be available. There's also free parking near the hotel for our guests' convenience. We're sorry if you found the hot tubs a bit small, but we hope you still enjoyed our two outdoor pools and direct access to Palmanova beach. Regarding the mosquitos, we'll definitely look into this matter to ensure the comfort of our guests.We hope that we have the pleasure of welcoming you back. With very best wishes,Maria Fdez. Valderrama, Voice of Customer Coordinator

Dear James,Thank you for your kind feedback.We're thrilled to hear that you had an amazing stay with us and that our team, especially JJ and James, were able to make your experience even better! It's fantastic to know that you appreciated the cleanliness, service, and room amenities during your stay. Our goal is to provide a top-notch Mediterranean experience, and it sounds like we hit the mark with you! Until next time,Take care.Maria Fdez. Valderrama, Voice of Customer Coordinator

Dear Karyn,It’s kind of you to post this review of your recent visit.We're thrilled to hear that you found our rooms trendy, comfortable, and stylish. Our team works hard to maintain a clean and welcoming environment, so it's great to know that our reception area and pools met your expectations! We look forward to welcoming you back on a future visit.Kind regards,Maria Fdez. Valderrama, Voice of Customer Coordinator

Dear Maria,Thank you for your positive feedback.We're over the moon to know that you had a fantastic time with us and enjoyed our clean rooms, top-notch service, and awesome amenities! It's great to hear that our Mediterranean vibe and dedication to providing a memorable experience made your stay extra special. See you again soon.Take care,Maria Fdez. Valderrama, Voice of Customer Coordinator

Dear Nicolas,Please accept our sincere thanks for this kind review.We're stoked to hear that you loved our clean rooms and hotel condition. Our team works hard to keep everything in tip-top shape, so it's great to know their efforts paid off! Also, we're glad you appreciated the room amenities we offer, like the flat-screen TV with Chromecast and USB chargers. It's all about making your stay as comfortable as possible. As for the service, we're sorry if it didn't quite meet your expectations. We're always striving to improve, and your feedback helps us do just that. Rest assured, we'll keep working on it!Cheers,Maria Fdez. Valderrama, Voice of Customer Coordinator

Dear Guest, Thanks for taking the time to share your experience with us.We're thrilled to hear that you loved our gorgeous rooms, disco room breakfast, and the gym! We take pride in offering a unique atmosphere and design, so it's great to know you enjoyed it. As for the breakfast, we do offer a variety of options, including vegetarian and vegan choices, to cater to different tastes. We apologize if it didn't meet your expectations. We understand that our hotel might not be the perfect fit for everyone, and we're sorry if it didn't suit your family's needs. We do welcome children, but we also cater to couples and friends looking for a trendy and fun experience. Our staff is always available to assist, and we'll make sure to improve our check-in process for a smoother experience. We hope to have the opportunity to welcome you back to our hotel in the future. Kind regards,Maria Fdez. Valderrama, Voice of Customer Coordinator

Hi Mariella,Your kind words put the biggest smile on our faces. Thanks for this phenomenal review.We are delighted that you had such a memorable stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.It's great to know that you found our location to be ideal.We're already counting down the days until your next visit.All the best,Maria Fdez. Valderrama, Voice of Customer Coordinator

Dear Guest, Thank you for this great review.We're stoked to hear that you loved our prime beach location and the friendly vibes from our staff. It's great that you appreciated the cleanliness of your room and the amenities we offer. We always strive to make our guests feel at home and have a memorable stay with us.We can't wait to welcome you back. Best wishes,Maria Fdez. Valderrama, Voice of Customer Coordinator

Hi Rita Elisabeth,Vielen Dank für deine tolle Bewertung! Es freut uns sehr, dass du die Sauberkeit unserer Zimmer und den Zustand des Hotels so positiv hervorhebst. Wir legen großen Wert auf ein gepflegtes Ambiente und sind stolz auf unser kürzlich renoviertes Hotel. Schön, dass dir unser Service gefallen hat. Wir bemühen uns stets, unseren Gästen einen unvergesslichen Aufenthalt zu bieten und freuen uns, dass wir das bei dir erreicht haben. Hoffentlich entscheiden Sie sich auch bei Ihrem nächsten Aufenthalt in Palmanova, Majorca wieder für uns.Herzliche Grüße,Maria Fdez. Valderrama, Voice of Customer Coordinator