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Reviews of Holiday Inn Express and Suites Manassas, an IHG Hotel

2.5 out of 5
Holiday Inn Express and Suites Manassas, an IHG Hotel
10810 Battleview Pkwy, Manassas, VA

Reviews

8.6

Excellent

Rating 10 - Excellent. 369 out of 694 reviews" "
Rating 8 - Good. 199 out of 694 reviews" "
Rating 6 - Okay. 62 out of 694 reviews" "
Rating 4 - Poor. 31 out of 694 reviews" "
Rating 2 - Terrible. 33 out of 694 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ismail

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really good, and worth it.
Stayed 1 night in Apr 2024

10/10 Excellent

carolyn, Charlottesville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel after landing very late at Reagan National Airport. We got to the hotel at close to 1am. The desk clerk was at his post, prompt, courteous, and efficient, just what we needed after a long day of travel. The propery is clean and comfortable and conveniently located to I66. It fit our requirements perfectly.
Stayed 1 night in Apr 2024

10/10 Excellent

Yuri

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

8/10 Good

John

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location to our venue.
Stayed 2 nights in Mar 2024

8/10 Good

Deanna

Business traveler
Liked: Cleanliness, staff & service
Clean beds were medium soft. Still a little too firm. Breakfast was horrible
Stayed 2 nights in Feb 2024

10/10 Excellent

Teresa

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family came from many different states the hospitality was very welcoming and warm we will be visiting again ☺️
Stayed 1 night in Feb 2024

8/10 Good

Latanya

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend
Stayed 2 nights in Feb 2024

10/10 Excellent

Fatima

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice places.
Stayed 2 nights in Feb 2024

8/10 Good

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasant stay
Stayed 3 nights in Feb 2024

10/10 Excellent

Daniel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here several times now. They gave me an excellent room, it was huge and I loved it. Only issue is the shower didn't work. I am not sure what was going on, but it wouldn't turn on. The on duty manager came upstairs at 11pm to give me a key to a different room so I could shower a few doors down and wouldn't have to move all my stuff. Very helpful. Thank you.
Stayed 1 night in Jan 2024

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay.
One day stay to visit friends in the area, just used the room for sleeping. Nice location, very comfortable, good service, convenient to dining and shopping, would stay there again,
Stayed 1 night in Jan 2024

10/10 Excellent

Juwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no hard-copy TV channel guide and when changing channels, the displayed name of the channel did not match the actual channel. Other than that, everything was excellent. The included breakfast was substantiial.
Stayed 1 night in Jan 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet area I felt safe. I will come back to stay again. Will not be going back to other one I've been going for the last 5 years. The holiday inn express is the best in other states i was told by my family.
Stayed 1 night in Jan 2024

10/10 Excellent

Shaundell

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Marta

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yet another visit for work, got a king room, very clean. Had a shower that was a walk in-very nice. Breakfast was good. Had a chance to take a dip in the hot tub as well. Will continue to stay here when I visit once a month because it is convenient, a good price and always has what I need.
Stayed 1 night in Dec 2023

10/10 Excellent

DINAH

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Dec 2023

6/10 Okay

Monique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet was not completely cleaned. Urine left in the back of toiket for 2 nights
Stayed 2 nights in Nov 2023

8/10 Good

Odette

Liked: Staff & service, property conditions & facilities
Clean and convenient location
Stayed 1 night in Nov 2023

10/10 Excellent

Ernestina, murrieta

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were in town visiting family and stayed here for 6 days. Our room was very clean, comfortable, spacious and quiet. The staff was very friendly and helpful. The only minor issue we had was that the water pressure in the shower was a little weak in room 117, but aside from that, our stay was great. Super convenient location right off the 66. Would definitely stay here again. Highly recommend.
Stayed 6 nights in Nov 2023
Response from Faiza Malik on Nov 15, 2023
Good morning Ernestina, Thank you for choosing our hotel! It was a pleasure having you stay with us! We hope to see you in the near future. We will have maintenance take a look at the water pressure in that room.

10/10 Excellent

Rigoberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Faiza Malik on Nov 8, 2023
Thank you for staying with us!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Faiza Malik on Nov 8, 2023
Thanks for your feedback!

8/10 Good

B

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Faiza Malik on Oct 17, 2023
Thank you for stay with us!

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Faiza Malik on Oct 3, 2023
Thank you for you feedback!

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, had everything I needed. Pool and hot tub were clean and enjoyable. Only thing that needs fixing was the AC in my room (218)...it's definitely either coming loose from the wall or something. Made a rattling noise many times overnight and woke me up. Otherwise great stay. I will be staying again.
Response from Faiza Malik on Sep 24, 2023
Thank you for your feedback! I have relayed the AC issue to our maintenance man!

10/10 Excellent

Judith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2023
Response from Faiza Malik on Sep 24, 2023
Thank you for your stay!

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good staff friendly and helpful
Stayed 1 night in Sep 2023
Response from Faiza Malik on Sep 17, 2023
Thank you!

10/10 Excellent

James, San Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2023
Response from Faiza Malik on Sep 17, 2023
Thanks!

6/10 Okay

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it is central to shopping, restaurants, etc. need more parking
Stayed 1 night in Sep 2023
Response from Faiza Malik on Sep 8, 2023
Thanks you!

8/10 Good

Moriom

Good
Stayed 3 nights in Sep 2023
Response from Faiza Malik on Sep 4, 2023
Thanks

10/10 Excellent

James

Traveled with family
Liked: Amenities
Close off I-66. Easy to find with various chain restaurants close by. Staff is friendly and efficient. Hotel is in good condition
Stayed 1 night in Aug 2023
Response from Faiza Malik on Sep 1, 2023
Thank you!

10/10 Excellent

Jackylyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice.
Stayed 1 night in Aug 2023
Response from Faiza Malik on Aug 19, 2023
Thank you!

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. Quiet and safe area.
Stayed 2 nights in Aug 2023
Response from Faiza Malik on Aug 18, 2023
Thank you for staying with us!

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Faiza Malik on Aug 17, 2023
Thank you!

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Very clean. We will definitely stay at this location again.
Stayed 1 night in Aug 2023
Response from Faiza Malik on Aug 14, 2023
Thank you for your stay! Would love to have you back!

10/10 Excellent

Wednesday

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Jeffrey

Disliked: Staff & service
Stayed 1 night in Aug 2023
Response from Faiza Malik on Aug 10, 2023
So Sorry that your stay wasn't your your best. Hopefully next time you visit in the area it would be better.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staffs service checked in and out was fast. Hot breakfast we had very comfortable stayed.
Stayed 4 nights in Jul 2023
Response from Faiza Malik on Aug 4, 2023
We appreciate your stay with us!

10/10 Excellent

Angelic

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, staff was friendly and property was quiet. The beds were pretty comfortable also
Stayed 1 night in Aug 2023
Response from Faiza Malik on Aug 3, 2023
Thank you for your stay!

10/10 Excellent

Dugue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jul 2023
Response from Faiza Malik on Aug 3, 2023
Than you for your feed back!

8/10 Good

Danielle

Stayed 1 night in Jul 2023
Response from Faiza Malik on Aug 25, 2023
Thank you for staying with us!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Faiza Malik on Aug 3, 2023
Hope to see you again!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godsmack show
Great experience
Stayed 1 night in Jul 2023
Response from Faiza Malik on Jul 25, 2023
Thank you!

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly place
Great breakfast, friendly staff, nice pool and spa, laundry available. Quiet area with nice restaurants, very family friendly.
Stayed 3 nights in Jul 2023
Response from Faiza Malik on Jul 23, 2023
Thank you for staying with us!

10/10 Excellent

Charlie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very inviting. The free breakfast was nice. Convenient location with plenty of restaurants around the area.
Stayed 3 nights in Jul 2023
Response from Faiza Malik on Jul 23, 2023
Thank you for letting us know about your stay!

8/10 Good

Afshan

Liked: Cleanliness, staff & service, property conditions & facilities
Elevator
Stayed 2 nights in Jul 2023
Response from Faiza Malik on Jul 16, 2023
Thank you for your feedback!