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Reviews of Brit Hotel Le Cygne

3 out of 5
Brit Hotel Le Cygne
99 Rue Waldeck Rousseau, Saint-Hilaire-du-Harcouet, Manche

Reviews

8.2

Very Good

Rating 10 - Excellent. 22 out of 62 reviews" "
Rating 8 - Good. 30 out of 62 reviews" "
Rating 6 - Okay. 4 out of 62 reviews" "
Rating 4 - Poor. 5 out of 62 reviews" "
Rating 2 - Terrible. 1 out of 62 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Roger

Stayed 1 night in Oct 2023
Response from Direction on Oct 5, 2023
Bonjour Monsieur, Comment pouvez juger notre établissement puisque vous m'avez appelée pour ANNULER votre réservation hier tardivement et je vous ai informé que votre chambre ne serait pas facturée malgré l'annulation tardive ....

10/10 Excellent

Frédéric

Stayed 1 night in Nov 2022

8/10 Good

Andy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
rou
Unfortunately everything went wrong and had to find somewhere to stay. Nice hotel very big and convenient. Great service. Would recommend
Stayed 1 night in Aug 2020
Response from EDL on Aug 27, 2020
Thank you very much, it was a pleasure.

6/10 Okay

Cyrene

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well situated not too far from the Route National and in a pretty, small town. Behind the hotel is a beautiful Church and below that a small double lake area which is just the right size for an evening or early morning walk, or for a picnic lunch outside. The welcome from the receptionist was lovely. The hotel itself has a restaurant and a swimming pool in a pleasant garden. There is a lift to the first floor. The rooms have kettle/tea/coffee/sugar/biscuit which is unusual for French hotels. Sadly no milk, but the small uht bottles are easily bought. We only stayed one night en route to Le Havre for the ferry but we felt very comfortable in the town and hotel and wished we could have stayed longer.
Stayed 1 night in Aug 2019

8/10 Good

GEOFFREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel good, car parking an issue
Nice hotel, breakfast was good. Swimming pool was out of action. Car park very small and mostly full. If you pull into car park and there is no space you have to reverse back into street with poor visibility
Stayed 2 nights in Jul 2019

8/10 Good

melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Richard, Devon

Liked: Cleanliness, staff & service, room comfort
Short stay
Good welcome. Restaurant food is excellent as was the service. Room very comfortable and spacious. The hotel itself is a bit tired in places. None the less excellent value for money.

10/10 Excellent

andrew, Peak District

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bikers favourite
This is the umpteenth time we have stayed at this great, family run, hotel. The service and food was as good as ever, and there is also an Italian opened up next to the hotel which gives even more choices. Nice hotel, nice staff, worth staying, and for motorcyclists, the D999 approach from St Lo makes it even better.

4/10 Poor

tracey, Oregon

Disliked: Staff & service, room comfort
Not worth the money we paid
Just a 1 night stay before flying out. We choose this hotel because I recognized the Kyriad brand as reliable. The rate through Hotels.com was less than what they quoted at the hotel & what I ended up paying. Typical tiny European hotel room, everything as of cheap quality, no instructions for anything and only 2 outlets for 2 people with multiple electronics to use/charge. The room was clean & the beds were comfortable. The toenail discarded in the elevator was a turn off. There is a bar right in the lobby area, and the night we arrived it smelled so terrible of flatulence from the men drinking/eating while watching the soccer game hat we could barely walk through there, as well as making it extremely loud. If we hadn't been so tired from driving we would have continued looking for another place.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Peter Townsend

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Harryb, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotels for dogs
Perfect hotel for a stay over with two dogs in between two days walking. Very friendly staff and absolutely superb restaurant . Hotel itself perfectly adequate nothing special but just right if you have dogs with you!

8/10 Good

Cyril

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Tristan

Stayed 2 nights in Dec 2023

10/10 Excellent

philippe

Stayed 1 night in Oct 2023

10/10 Excellent

philippe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conforme
Parfait
Stayed 1 night in Oct 2023

10/10 Excellent

Patrick

Stayed 1 night in Sep 2023

6/10 Okay

Bente

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Flot nyistandsat badeværelse og værelse, charmerende have, men resten af hotellet halter efter med vedligeholdelse. Meget spartansk morgenmad og ikke særlig imødekommende personale.
Stayed 1 night in Aug 2023

8/10 Good

Marc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Endroit propre, spacieux, calme et situé à 35 minutes du Mont Saint-Michel. À proximité de plusieurs belles villes touristiques.
Stayed 3 nights in May 2023

8/10 Good

Stephanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Sylvia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Raymond

Stayed 1 night in Apr 2022

4/10 Poor

Thomas

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Nous sommes resté une semaine dans cet hôtel et aucune boisson ne nous a été offerte. J’ai seulement demandé un café un soir qui nous a été facturé 4€! Aucun équipement dans la chambre et aucun service de ménage durant la semaine Très décevant au vu du prix
Stayed 5 nights in Sep 2021
Response from La Direction on Sep 13, 2021
Bonjour, Vous avez été surclassé toute la durée de votre séjour. La consommation a été facturée ce qui est la normalité, mon fournisseur ne me fait pas cadeau des denrées surtout par ces temps un peu difficiles.... Par ailleurs, il est notifié dans toutes les chambres que pendant la période de crise sanitaire, les femmes de chambre ne rentrent pas dans les chambres des clients une fois qu'elles sont occupées afin de vous protéger et de se protéger, nous avons été présents pendant la durée de votre séjour, il aurait été bien de nous en parler directement....

8/10 Good

Virginie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Stephane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Très bon hôtel. Literie très confortable et accueil très sympathique
Stayed 1 night in Aug 2021

4/10 Poor

Gilbert

Stayed 3 nights in Jul 2021

10/10 Excellent

Odile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous recommandons aussi bien l'hôtel, notre chambre donnait sur le jardin, que la cuisine très originale et excellente. Très bonne adresse où nous retournerons volontiers d'autant plus que nous n'avons pas pu profiter de la piscine.
Stayed 1 night in Aug 2020
Response from EDL on Aug 27, 2020
Merci beaucoup Madame, c'est avec plaisir que nous vous accueillerons à nouveau.

10/10 Excellent

Jean Luc

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

SERGE

Business traveler
Liked: Cleanliness, staff & service
Très bon accueil, hôtel dans son jus, il n’est pas tout neuf. Premier désagrément , en rentrant dans la chambre, j’ai l’impression qu’un camion a le moteur en marche à proximité de l’hôtel, en fait c’est le moteur de la ventilation de la cuisine qui fait un bruit infernal. Je demande à l’accueil, on me répond, nous avons contacté un réparateur, ( mon œil) mais à la fin du service on ferme le courant, effectivement à 22 h calme jusqu’à 7 h. Deuxième désagrément? La robinetterie de la douche, une vraie catastrophe, pas de pression et robinet pourri. Par contre à part le prix exorbitant du dîner du soir, les plats sont très bons, bravo le cuisinier.
Stayed 3 nights in Nov 2019

8/10 Good

Karim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre propre salle de bain aussi
Stayed 1 night in Aug 2019

8/10 Good

delouche

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Massimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel sympa et très bonne table
Hôtel très cosy et confortable, accueil parfait et restauration de haut vol.
Stayed 1 night in Apr 2019

10/10 Excellent

Ann, Kortrijk

Liked: Staff & service, property conditions & facilities, room comfort
Lekker eten en heel behulpzaam, ook bij late aankomst
Stayed 1 night in Nov 2018

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

GAITON, Charenton-le-Pont

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel restaurant. Accueil
Accueil très chaleureux et professionnel. Chambre impeccable. Petit déjeuner de belle qualité. JE RECOMMANDE SANS AUCUNE RÉSERVE. Pascal
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Chambre propre mais équipement pas digne d un 3 étoiles qu ils n ont plus vu que cela date de 2012 et c valable 5 ans. La propriétaire n est jamais a son poste et petit déjeuner pas à la hauteur ni du prix ni d un "3etoiles".
Stayed 2 nights in Jul 2018

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calme et cocoonant
Stayed 1 night in Dec 2017

10/10 Excellent

Thibault

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2017

4/10 Poor

carine

Disliked: Cleanliness, staff & service, property conditions & facilities
Ne mérite pas les 3*
Chambre vieillotte et salle de bain ayant besoin d'un coup de fraicheur -

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
halte sur parcours routier. bonne literie pour me reposer.

6/10 Okay

stanislas, nantes

bien
bon rapport qualité prix

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Francoise, poissy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
agréable surprise surtout si on aime bien manger c
Très bon accueil personnel disponible et le personnel conviviale avec lesquelles il était agréable de discuter une balade après le dîner car un joli lac avec un parc était juste à côté de l'hotel