Ratings based on 290 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
for Couplesby A verified traveler
rough start but happy ending!Posted Mar 18, 2015 on Hotels
We got charged 3 times for our room.Patty the general manager was able to fix issue.always love staying here and will again..always clean.....staff always friendly
for Everyoneby A verified traveler from Queens, NY
Comfort in ConcordPosted Mar 2, 2015
I arrived late at the hotel but found that my room was still available and ready for me. Staff were pleasant, the room was clean and the bed comfortable. Breakfast the next morning was adequate with enough options being a Continental breakfast and all. I like staying at this Fairfield Inn. You would too.
for Familiesby A verified traveler
pool issuesPosted Feb 22, 2015 on Hotels
we were happy there. However there was an issue with the pool and hot tub. Which was our reason for staying at the hotel. So that was very frustrating. but the staff was very friendly. And very helpful.
Comment from Hotel Management
May 2, 2015 by Patricia A Parelius, Hotel Management
Thank you for taking the time to review us. I can understand how frustrated you must have been with the pool and spa. We are working on resolving the pool heat and should be fixed by the end of next week. I'm very sorry that you had to experience this during your stay with us. Please accept my apologies for the inconveniences you experienced with us. Sincerely Patricia Parelius
for Familiesby jennifer from Maine
Great place to stay, convenient locationPosted Feb 2, 2015 on Hotels
Good stay, beds very comfortable, hotel clean, staff friendly. Great stay for little money.
for Business Travelersby A verified traveler
Concord, NHPosted Feb 1, 2015 on Hotels
It serves its purpose.
for Familiesby Janet from Sellersville
Satisfied CustomersPosted Jan 14, 2015 on Hotels
The staff was friendly. The housekeeping staff worked hard to keep each room and public areas clean. The breakfast buffet had plenty of food options; the area was extremely clean. The swimming pool and gym were up and running. We will returning soon.
for Familiesby Richard
Posted Jan 5, 2015 on Hotels
by A verified traveler from Mass.
Night outPosted Dec 22, 2014
Pros: The breakfast and staff.
Cons: Update the rooms!
The hotel staff was extremely polite and helpful. When we got to our room I was surprised at how outdated the room was. The TV was old with no DVD to entertain the kids. The bed was a king size with two separate box springs, it felt like I was going to roll off the bed. When I turned on the shower dirty water came out at first. The breakfast in the morning was very good and again the staff was very nice. The hotel needs updating if I would ever consider staying again.
Comment from Hotel Management
Jun 27, 2015 by Patricia Parelius, Hotel Management
I apologize for the recent stay you had with us. We just got bought out by a new management company. The hotel will be going through renovations at the beginning of the year. Again, I apologize and hope to see you again. Sincerely Patricia Parelius
for Getaway With Friendsby A verified traveler
GOODDDDDDDDDDDDDDDD!Posted Dec 12, 2014 on Hotels
It was a great night,clean and comfortable.People in here are very friendly,quiet neighborhood.
for Familiesby Sylvain from quebec
hotelPosted Dec 11, 2014 on Hotels