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Reviews of Warehouse Hotel

3.5 out of 5
Warehouse Hotel
75 Champ Boulevard, Manheim, PA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 586 out of 872 reviews" "
Rating 8 - Good. 206 out of 872 reviews" "
Rating 6 - Okay. 57 out of 872 reviews" "
Rating 4 - Poor. 13 out of 872 reviews" "
Rating 2 - Terrible. 10 out of 872 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michele

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice complex.
Stayed 1 night in Apr 2024

8/10 Good

Erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for the games
Stayed 2 nights in Apr 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
If they could change anything it should be the beds, very hard and uncomfortable.
Stayed 2 nights in Apr 2024

8/10 Good

Leigh Ann

Stayed 2 nights in Apr 2024
Response from The Warehouse Hotel Team on Apr 22, 2024
Hello Leigh Ann!Thank you so much for staying with us!! We hope your stay was pleasant and are able to visit again soon!

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Warehouse. Its so easy and convenient when we have a tournament there to stay at the hotel.
Stayed 2 nights in Apr 2024
Response from The Warehouse Hotel Team on Apr 15, 2024
Hello Lori,Thank you for staying with us! We are so happy to hear you have a great time. If your travels ever bring you back to the area, please come back and stay with us again.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very impressive facility
Stayed 2 nights in Apr 2024
Response from The Warehouse Hotel Team on Apr 16, 2024
Hello John!Thank you for staying with us. Here's hoping you are able to come stay with us again soon!Safe travels,

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for a basketball tournament . Price was fair and everything was nice and clean. Very convenient for the basketball tournament
Stayed 2 nights in Mar 2024
Response from The Warehouse Hotel Team on Mar 31, 2024
Hello Justin!Thank you so much for choosing to stay with us for your tournament weekend! We hope to see you again soon!

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
A pleasant place to stay.
Stayed 1 night in Mar 2024
Response from The Warehouse Hotel Team on Mar 31, 2024
Hi Bruce!Thank you for choosing The Warehouse Hotel!Safe Travels and hope to see you soon!

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Kind and friendly staff
Response from The Warehouse Hotel Team on Mar 25, 2024
Hi Debra!Thank you so much for your kind words and for staying with us! I am thrilled to hear you had a good experience with our staff. We hope you will come stay with us again on your next visit to the area!

10/10 Excellent

vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from The Warehouse Hotel Team on Mar 25, 2024
Hi Vivian!Thank you so much for staying with us! We hope you will come stay with us again on your next visit to the area!

10/10 Excellent

Hasan

Stayed 2 nights in Mar 2024
Response from The Warehouse Hotel Team on Mar 31, 2024
Hello Hasan! Thank you so much for staying with us!! We look forward to having you again next time you are in the area!

4/10 Poor

Erica

Disliked: Staff & service, property conditions & facilities
it was easy to get everywhere for the tournament. The inside rooms (with no Daylight) are super loud. When you call and mention...they act like no one has every complained about it before...which seems like BS
Stayed 2 nights in Feb 2024
Response from The Warehouse Hotel Team on Mar 25, 2024
Hi Erica!Thank you so much for staying with us! We are happy to hear that you had an easy time navigating the facilities.As with all hotels that internal and external rooms, sometimes you can hear what is going on on both the inside and outside rooms. We have quiet hours in place to help players and parents get a good night's sleep. We hope you will come stay with us again on your next visit to the area!

8/10 Good

Rafia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was attached to the Spooky Nook sports complex - very convenient
Stayed 1 night in Feb 2024
Response from The Warehouse Hotel Team on Mar 25, 2024
Hi Radifa!Thank you so much for your kind words and for staying with us! I am thrilled to hear you had a good experience at the hotel. We hope you will come stay with us again on your next visit to the area!

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient if you are at
Stayed 1 night in Feb 2024
Response from The Warehouse Hotel Team on Mar 25, 2024
Hi Lori!Thank you so much for your kind words and for staying with us!We hope you will come stay with us again on your next visit to the area!

10/10 Excellent

Lauren A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always love staying at this place
Stayed 2 nights in Feb 2024
Response from The Warehouse Hotel Team on Mar 25, 2024
Hi Lauren!Thank you so much for your kind words and for staying with us! I am thrilled to hear you had a good experience while here. We hope you will come stay with us again soon!

8/10 Good

Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and safe
Stayed 2 nights in Feb 2024

6/10 Okay

Matthew

Liked: Staff & service
Disliked: Property conditions & facilities
This hotel has a very convenient location. You are right in the Spooky Nook Sport Complex and less than a mile to an interstate that makes travel to other areas easy. The beds are high, not a problem, just laugh as you climb in. The water pressure and temperature were good, with adequate bath products on the wall. The biggest problem we had is the marijuana smoke smell almost everywhere. We ended up taking a room next to a room being renovated. Since there is an allergy to marijuana, we opted to breathe in glue and paint fumes instead. The staff tried to help, but there is not much you can do. If not for our allergies, this hotel would have been ok. However, for our particular circumstances, we would never go back to this hotel.
Stayed 1 night in Jan 2024
Response from The Warehouse Hotel Team on Mar 25, 2024
Hi Lauren!Thank you so much for your kind words and for staying with us! I am so sorry for your experience with the smells. We are also going through a year-long renovation of rooms. Hopefully in the future you will be able to come see us again and have a better stay.Until then, safe travels!

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 2 nights in Jan 2024
Response from The Warehouse Hotel Team on Mar 25, 2024
Hi Carrie!Thank you so much for your kind words and for staying with us! We hope you will come stay with us again soon!

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best option while staying for basketball tournament. Easy and convenient. Restaurant opened at 7am with buffet breakfast - perfect for getting the kids fed before they had to play morning games. Also stayed open late. Clean rooms. Surprisingly quiet. Coffee and tea all day.
Response from Heidi Galbraith-Kermes General Manager on Jan 26, 2024
Thank you for taking the time to leave us such a great review! We hope to be able to welcome you back again soon!

8/10 Good

Nancy

Stayed 1 night in Jan 2024
Response from Heidi Galbraith-Kermes General Manager on Jan 26, 2024
Thank you for coming to visit!

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Heidi Galbraith-Kermes General Manager on Jan 26, 2024
Thank you for leaving us a review! Hope to welcome you back again soon!

8/10 Good

Goddess, Hollis

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is attached to sports complex where my son played in a tournament so very convenient that we didn’t have to drive to get to his games. Restaurant on site was good as well.
Stayed 2 nights in Dec 2023
Response from Heidi Galbraith-Kermes General Manager on Jan 26, 2024
Glad to hear you had a great time with us! Hope to see you again soon!

10/10 Excellent

Germán

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Heidi Galbraith-Kermes General Manager on Jan 26, 2024
Glad you had a great visit with us, hope to welcome you back again soon!

8/10 Good

Jonathan

Stayed 1 night in Dec 2023
Response from Heidi Galbraith-Kermes General Manager on Jan 26, 2024
Thank you for coming to visit, we would be happy to have you back again soon!

10/10 Excellent

Marvin

Stayed 1 night in Dec 2023
Response from Heidi Galbraith-Kermes General Manager on Jan 26, 2024
Thank you for the review!

10/10 Excellent

Val

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the convenience for spooky nook events. Gym is amazing and restaurant too.
Stayed 1 night in Dec 2023
Response from Heidi Galbraith-Kermes General Manager on Jan 26, 2024
Thank you so much for taking the time to leave us a review, we hope to see you again soon!

10/10 Excellent

Stephen

Liked: Amenities
Great place to stay! Top notch facilities for all.
Stayed 1 night in Dec 2023
Response from Heidi Galbraith-Kermes General Manager on Jan 26, 2024
Thank you so much for the great review! Come back and visit us again soon!

10/10 Excellent

Myriam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the rooms very much!
Stayed 2 nights in Dec 2023
Response from Heidi Galbraith-Kermes General Manager on Jan 26, 2024
Glad to hear you enjoyed your room! Come back and visit anytime!

8/10 Good

Boadicea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Gina was awesome!!!
Stayed 1 night in Dec 2023
Response from Heidi Galbraith-Kermes General Manager on Jan 26, 2024
Glad to hear you had a great time with us and that Gina made an impression! Come back and see us soon!

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Overall great stay. Super convenient. Beds were VERY firm. A contact lens was laying on the sink counter. Otherwise, they were accommodating of a courtesy late checkout. Very convenient for our tournament. Restaurant on site was great food and reasonable pricing. Parking included in the room price. No microwave in the room, but was on the same floor.
Stayed 1 night in Dec 2023
Response from Heidi Galbraith-Kermes General Manager on Jan 26, 2024
Glad to hear that most of your stay was wonderful! Thank you for taking the time to leave us a review-we hope to be able to welcome you back soon!

8/10 Good

James

Stayed 1 night in Dec 2023
Response from Heidi Galbraith-Kermes General Manager on Jan 26, 2024
Thank you for coming to visit and for leaving us a review!

10/10 Excellent

GARRETT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, incredible convenient, nice ambiance
Stayed 1 night in Dec 2023
Response from Heidi Galbraith-Kermes General Manager on Jan 26, 2024
Thank you so much for coming to visit and for leaving us a great review! We hope to see you again soon!

10/10 Excellent

Beth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, but hard to find front entrance
We loved the facility....nice and clean and front desk was so helpful....restaurant was also great! My only recommendation is for better signage to get into the hotel part of the building...we drove around the back, following signs and then couldn't figure out how to get to the entrance of the hotel...first time going straight at the back of the building, which just looped us around to the athletic parking lot....and then took us to the guy collecting parking money. He then explained to us that we needed to veer to the left at the end of the building.....it was just confusing to find the hotel entrance....also...when I left to get breakfast early Sunday morning, when I returned, a guy was sitting at that spot at the end of the building and wouldn't let me turn left to the front of the building....when I rolled my window down and said how do I get back to the hotel if I can't go this way....then he said oh...I didn't see your parking permit....it is too dark...so I had to back up and then could head to the left to get back to the hotel. It all just seemed strange having to go all the way around the back of the building to get to the front of the hotel. Signage was confusing to say the least.
Stayed 1 night in Dec 2023
Response from The Warehouse Hotel Team on Dec 18, 2023
Hello Beth,Thank you for staying with us! On tournament weekends, we have one way in (Champ Blvd)/one way out (Spooky Nook Rd.) traffic patterns for the safety of athletes and families headed into the sports complex. The non-tournament times, you will have access in both directions (Spooky Nook Rd and Champ Blvd). I hope this helps for future stays and we hope you are able to come see us again!!!We hope you have an amazing holiday season and a very happy New Year!

10/10 Excellent

Shannon

Stayed 1 night in Dec 2023
Response from Heidi Galbraith-Kermes General Manager on Jan 26, 2024
Glad to hear you had a great stay with us! Come back and see us again soon!

10/10 Excellent

Matt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean & friendly. Rooms are nice but the wallpaper is peeling back at every seem. Overall good stay
Stayed 1 night in Dec 2023
Response from The Warehouse Hotel Team on Dec 13, 2023
Hello Matt,Thank you so much for staying with us!! We are in the middle of remodeling the rooms and hopefully you'll come see us again soon in a refreshed room! Safe travels and a very happy new year!

8/10 Good

Sara

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Convenient but just ok
We continue to stay at this hotel because it's super convenient when you are at the nook for a sporting event. But some of the staff members are quite rude. Also, the showers are terrible. No water pressure and it takes forever to get hot. Overall, it's not bad. I've stayed better places and I've stayed worse.
Stayed 2 nights in Dec 2023
Response from The Warehouse Hotel Team on Dec 5, 2023
Hi Sara!Thank you so much for staying with us. We are sorry to hear your recent stay was less than stellar. We will make sure to look into what you have stated here and address the issues. We look forward to having you with us in the future and hope it will be a much better experience next time.Safe Travels and a very happy new year,

10/10 Excellent

Mike

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet hotel. Restaurant was good. Lots of things for kids at spooky nook
Stayed 2 nights in Nov 2023
Response from Heidi Galbraith-Kermes General Manager on Nov 28, 2023
Thank you, Mike, for taking the time to leave us a great review! We hope to have you back with us again soon!

10/10 Excellent

KJ

Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
Perfect getaway for family of boys.
Stayed 1 night in Nov 2023
Response from Heidi Galbraith-Kermes General Manager on Nov 28, 2023
Hi KJ! Thank you so much for leaving us a wonderful review. We are glad you enjoyed your stay and hope we get to welcome you back again in the future!

10/10 Excellent

Steffanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from The Warehouse Hotel Team on Dec 18, 2023
Hi Steffanie!Thank you so much for staying with us! We hope you think of us on your next visit!

8/10 Good

Angela

Stayed 2 nights in Nov 2023
Response from The Warehouse Hotel Team on Nov 22, 2023
Hi Angela! Thank you so much for your review of our hotel!! We hope you enjoyed your stay, and think of us on your next visit to the area!

10/10 Excellent

kelly

Traveled with family
It was great place to stay . Super close to basketball courts . Which was amazing . Very clean
Stayed 2 nights in Nov 2023
Response from Jamie on Nov 19, 2023
We are incredibly grateful that you took the time out to leave us a 5-Star review. Thank you for staying with us.

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very comfortable room. Staff was very helpful and professional
Stayed 1 night in Nov 2023
Response from Kevin on Nov 10, 2023
Cynthia,Thank you so much for your review. We're happy that you were pleased with your stay. Hopefully we'll see you in the future!

10/10 Excellent

Selena N.

Stayed 1 night in Nov 2023
Response from Heidi Galbraith-Kermes General Manager on Nov 28, 2023
Thank you for the 5 out of 5, Selena! Please come and visit us again!

8/10 Good

KIMBERLY

Stayed 1 night in Oct 2023
Response from The Warehouse Hotel Team on Nov 23, 2023
Hi Kimberly!Thank you for your feedback!! We wish you safe travels, and hope to see you again soon!

10/10 Excellent

Mauricio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not at this time
Stayed 1 night in Oct 2023
Response from Heidi Galbraith-Kermes General Manager on Nov 14, 2023
Hello Mauricio!We are thrilled to see you had a great stay with us and hope to see again in the future!

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for our visit to my sister's 50th birthday party.
Stayed 1 night in Oct 2023
Response from The Warehouse Hotel Team on Oct 24, 2023
Thank you so much for your feedback and Happy Birthday to your sister!!! We hope you'll think of us again on your next visit (or birthday) in the area!Safe travels,

4/10 Poor

Matthew

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Highly disappointed with this property. The lobby was clean and tidy (although incredibly dark) but that’s where the cleanliness ended. Poor interior design choices led to using wallpaper throughout the entire suite, bathroom included. There wasn’t one piece of said wallpaper that wasn’t peeling. The bathroom wasn’t vented and had rust forming on the door frame. The same door frame also had crayon or marker scribbles drawn on it. The water pressure in the shower was absolutely terrible. The outlets on the bed lamps didn’t work and one of the reading lights was burned out. I had to pull out the nightstand to access a working outlet. There were cobwebs in several places in the room that were so large I’m not sure how they were missed. And behind the TV was a puddle of what can only be described as dried vomit. The noise level made it appear as there was no sound-proofing in the room at all. The guests in the rooms on the sides and above us were talking at a normal level and it was as if we were all the in same room. I can’t believe this hotel opened less than 10 years ago. We paid $200 for a one-night stay and that was about $150 too much
Stayed 1 night in Oct 2023
Response from The Warehouse Hotel Team on Oct 24, 2023
Thank you for your feedback! Your comments have been shared with the appropriate departments.Safe travels!

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel, convenient to things
Stayed 1 night in Oct 2023
Response from The Warehouse Hotel Team on Oct 24, 2023
Hi Jim,Thank you for staying with us!! We hope to see you again soon!Safe Travels,

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from - Sam K. on Oct 8, 2023
Thank you & I'm glad you enjoyed your stay! Hope to have you back soon!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girls Weekend
The hotel staff was very friendly! Rooms nice and clean. Would stay there again.
Stayed 2 nights in Sep 2023
Response from The Warehouse Hotel Team on Oct 2, 2023
Thank you so much for staying with us!! We are thrilled your girls weekend went well! We hope you had fun, and we will pass along your kind words on to the staff. We look forward to hosting you again on your next stay in the area!