Blackout drapes, free WiFi, bed sheets

Reviews of Coratel Inn & Suites by Jasper Mankato

2 out of 5
Coratel Inn & Suites by Jasper Mankato
1255 Range Street, Mankato, MN

Reviews

7.4

Good

Rating 10 - Excellent. 116 out of 411 reviews" "
Rating 8 - Good. 150 out of 411 reviews" "
Rating 6 - Okay. 71 out of 411 reviews" "
Rating 4 - Poor. 47 out of 411 reviews" "
Rating 2 - Terrible. 27 out of 411 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Scott C

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a lot better
Stayed 1 night in Apr 2024
Response from Tracy on Apr 30, 2024
Dear Guest,Thank you for your feedback. We're glad to hear that you're noticing improvements. We look forward to providing an even better experience on your next visit!

8/10 Good

Ruben

Stayed 1 night in Mar 2024
Response from Tracy on Apr 20, 2024
Dear Guest,Thank you for providing your rating. We're pleased to have the opportunity to improve our service for you in the future!

6/10 Okay

Hayatta

Disliked: Cleanliness, staff & service, property conditions & facilities
very cold. Crack in the ceiling. And the toilet seat under was dirty. No elevator.
Stayed 2 nights in Jan 2024
Response from Tracy on Jan 17, 2024
Dear Guest,Thank you for your feedback. We apologize for the inconvenience you experienced during your stay. Your feedback is valuable to us, and we'll address the issues you mentioned to ensure a more comfortable experience for our guests. We appreciate your understanding and hope to welcome you back for an improved stay.

8/10 Good

Ann

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
The staff are very nice. The location was awesome for my work. They have a reasonable weekly rate. They are making upgrades and updates.
Stayed 6 nights in Jan 2024
Response from Tracy on Jan 9, 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you appreciated our friendly staff, convenient location for your work, and reasonable weekly rates. It's great to know that our ongoing upgrades and updates contributed to your positive experience. We look forward to accommodating you again in the future for another pleasant stay.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jose on Dec 31, 2023
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!

8/10 Good

Michael

Stayed 2 nights in Dec 2023
Response from Tracy on Dec 12, 2023
Dear Guest,Thank you for providing your rating. We appreciate the feedback and look forward to continually improving our service for you in the future!

8/10 Good

kathy, st paul

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing fancy but decent, very quiet, clean
Stayed 1 night in Nov 2023
Response from Lia on Nov 20, 2023
Dear Guest,We appreciate your feedback and are glad to hear that you found our hotel to be decent, quiet, and clean. Your satisfaction is important to us, and we hope to welcome you back for another comfortable stay.

4/10 Poor

Jeff

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not for me
Room smelled bad, i can't describe really what it was, but i won't stay here again. Be was pretty uncomfortable too
Stayed 1 night in Nov 2023
Response from Lia on Nov 11, 2023
Dear Guest,We apologize for the inconvenience you experienced during your stay, and we take your feedback seriously. Our team will investigate and address the issues with the room's odor and bedding to ensure a more comfortable experience for our guests in the future. We appreciate your input and hope to have the opportunity to welcome you back for a much-improved stay.

10/10 Excellent

William

Stayed 2 nights in Nov 2023
Response from Tracy on Nov 30, 2023
Dear Guest,Thanks for sharing your rating. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Lia on Oct 30, 2023
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!

6/10 Okay

Tawnya

Traveled with partner
Liked: Staff & service
They did make coffee at our request
Stayed 1 night in Oct 2023
Response from Lia on Oct 22, 2023
Dear Guest,Thank you for bringing this to our attention. While we're glad we could accommodate your request for coffee, we take all guest feedback seriously. We will investigate further to understand how we can enhance our services and ensure a more satisfying experience for our guests. We appreciate your input and look forward to making improvements based on your feedback.

8/10 Good

Deven

Stayed 1 night in Oct 2023
Response from Lia on Nov 11, 2023
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future.

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Lia on Oct 22, 2023
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Lia on Oct 19, 2023
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future.

6/10 Okay

Kailie

Traveled with partner
Liked: Staff & service
Disliked: Amenities
The moment i walked into the room i smelt someone had been smoking in previously
Stayed 1 night in Oct 2023
Response from Lia on Oct 18, 2023
Dear Guest,We appreciate your feedback, and we apologize for the inconvenience. Our team is dedicated to ensuring a smoke-free environment. We'll reinforce our efforts to maintain a pristine atmosphere. Your satisfaction is our priority, and we hope you'll give us another chance to provide you with an improved experience in the future. Thank you for bringing this to our attention.

10/10 Excellent

Huan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean.
Stayed 1 night in Oct 2023
Response from Lia on Oct 17, 2023
Dear Guest,Thank you for your positive feedback on the spacious and clean room. We take great pride in maintaining high cleanliness standards. Your satisfaction is essential to us, and we appreciate your input. If you have any specific details or suggestions, we would be grateful to know more as we continuously strive to enhance our guests' experiences.

6/10 Okay

Michelle

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Lia on Oct 10, 2023
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future.

8/10 Good

Edwin

Stayed 1 night in Oct 2023
Response from Lia on Oct 30, 2023
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future.

8/10 Good

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
We needed a one night stay. The hotel was clean had a nice appearance and the people working there were knowledgeable and friendly.
Stayed 1 night in Sep 2023
Response from Lia on Nov 1, 2023
Dear Guest,We're happy to hear you had a pleasant one-night stay. Our commitment to cleanliness and a welcoming atmosphere is a top priority. Thank you for acknowledging our knowledgeable and friendly staff. We look forward to hosting you again in the future.

8/10 Good

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Lia on Sep 21, 2023
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future.

8/10 Good

Jim

Stayed 1 night in Sep 2023
Response from Lia on Sep 16, 2023
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!

8/10 Good

Dennise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Lia on Sep 10, 2023
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Lia on Sep 9, 2023
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2023
Response from Lia on Sep 7, 2023
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future.

8/10 Good

Sheba

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet, friendly staff, clean, convenient location to stations and food.
Stayed 2 nights in Aug 2023
Response from Lia on Aug 28, 2023
Dear Guest,Thank you for your wonderful review! We're delighted you enjoyed the peaceful atmosphere, friendly staff, and cleanliness of our hotel. It's great to know our convenient location near stations and dining options added to your positive experience. We look forward to welcoming you back for another fantastic stay.

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Lia on Aug 29, 2023
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future.

2/10 Terrible

Brian

Stayed 1 night in Aug 2023
Response from Lia on Nov 11, 2023
Dear Guest,We want to clarify that you haven't stayed at our hotel, yet you provided a low review. Guest satisfaction is our top priority, and we invite you to experience our hospitality firsthand. Please consider staying with us, and we look forward to receiving your genuine feedback. We hope to welcome you in the future for a delightful and comfortable stay.

2/10 Terrible

Perry

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Smelled of urine
The was comfortable and clean but the room smelled like urine. I didn’t sleep well because it smelled so bad.
Stayed 1 night in Aug 2023
Response from Lia on Aug 22, 2023
Dear Guest,We work hard to deliver an exceptional guest experience, and hardly we fell short. We reassure to offer a best service on your next stay.

4/10 Poor

Molly

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this property. I had to work out of town and chose this hotel over he others in this price range solely because they offered breakfast, which is huge for a construction worker who is working out of town. There was no breakfast offered. They also required a cash deposit and there was no turndown service provided the entire week I was there. The hallways often had a strong weed smell and the surfaces of my room were not clean. There were also toe nail clippings on the floor next to the bed. The final nail in the coffin was the lack of a secondary lock on the door. As I was staying alone I had to push a chair up to the door when I slept to feel safe.
Stayed 5 nights in Aug 2023
Response from CD on Aug 19, 2023
Dear Guest,Thank you for staying with us and for your feedback. We are so sorry to hear you were unhappy with your stay. We work hard to make our guests happy and we promise to fix all the issues you experienced. Instead of waiting to write a post stay review, we wish you had contacted our staff during your stay. We would have gone out of our way to remedy the issues while you were here. We care about our guests, we hope you give us a second chance.

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
Always a good value and friendly staff.
Stayed 1 night in Aug 2023
Response from Lia on Aug 12, 2023
Dear Guest,Thank you for your kind words! We strive to provide excellent value and exceptional service to all our customers.

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Lia on Aug 9, 2023
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future.

4/10 Poor

Aljjean

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023
Response from Lia on Aug 3, 2023
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future.

8/10 Good

Charla

Liked: Property conditions & facilities
Peace and quiet
Stayed 2 nights in Jul 2023
Response from Lia on Aug 1, 2023
Dear Guest,Thank you very much for leaving a review. We are delighted that we made a comfortable stay during your visit to our hotel. Once again, we thank for your stay and positive feedback.

10/10 Excellent

Gerald

Liked: Cleanliness, property conditions & facilities, room comfort
Talking on speaker during check in with friends
I checked in at 11 PM. Usually there is a friendly greeting. I know it's hard to get help, etc. The hotel staff was talking to his friend on the phone and continued to speak to the friend with loudspeaker on the entire check-in. If I hadn't stayed there many times before I'd wonder what was going on. Suggestion...when you are greeting the guest checking in, pay attention to them, process the transaction THEN talk with your friends. Aside from that the room was fine, I had a good night, I did notice they aren't offering breakfast anymore...only coffee.
Stayed 1 night in Jul 2023
Response from Lia on Jul 21, 2023
Dear Guest,I'm sorry to hear about your disappointing check-in experience. Your suggestion to focus on guests before personal conversations is valid and could greatly improve customer satisfaction. Despite these issues, I'm glad to hear that your stay was otherwise comfortable and that you had a good night.

6/10 Okay

MARY

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Lia on Jul 18, 2023
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future.

4/10 Poor

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Smelled musty, smoke and dirty in common areas and halls. No elevator. No breakfast. Room was comfortable and clean.
Stayed 1 night in Jun 2023
Response from Lia on Jul 7, 2023
Dear Guest,Thank you for your feedback regarding the common areas and halls. We apologize for any inconvenience caused and will address the issue promptly. Nevertheless, we are glad to hear that your room was comfortable and clean, and will assure that your future stay will be better and pleasant

8/10 Good

Richard

Stayed 1 night in Jun 2023
Response from Lia on Jul 3, 2023
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future.

10/10 Excellent

Barbara

Stayed 1 night in Jun 2023
Response from Lia on Jul 17, 2023
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future.

10/10 Excellent

Cindy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to
Stayed 1 night in Jun 2023
Response from Lia on Jun 20, 2023
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!

2/10 Terrible

Larry

Traveled with group, Business traveler
Disliked: Cleanliness, property conditions & facilities
Rooms smelled horrible, cockroaches no housekeeping ice machine broke no breakfast falling apart mold on ceiling really bad shape and over priced
Stayed 5 nights in Jun 2023
Response from Lia on Jun 17, 2023
Dear Guest,We have taken your feedback on board, and we will strive to make improvements accordingly. We invite you to stay again and consider giving us another try.

8/10 Good

Gigi

Stayed 1 night in Jun 2023
Response from Gaby on Jun 14, 2023
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!

8/10 Good

Matt

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
It's adequate and about what I expected nice staff
Stayed 1 night in May 2023
Response from Elsa Johnson on May 27, 2023
Dear Guest, Thank you for the time to post this review. We are looking forward to serving you better on your next stay.

8/10 Good

Drew

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed a walk around nearby Hiniker Pond. The accommodations were nice, especially for the price. Staff was great.
Stayed 1 night in May 2023
Response from Elsa Johnson on May 24, 2023
Dear Guest,Thank you for the time to share your feedback. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Value for the Money
Things were very clean, and comfortable. It was a very good value for the money.
Stayed 1 night in May 2023
Response from Elsa Johnson on May 16, 2023
Dear Guest, We understand the disappointments you have encountered during your stay. Your feedback has been reported immediately to our team and solved internally. We are looking forward to serving you better on your next stay.

10/10 Excellent

Linda

Stayed 1 night in May 2023
Response from Elsa Johnson on May 16, 2023
Dear Guest,Thanks for the review. We are looking forward to serving you better on your next stay.

10/10 Excellent

Blumer

Stayed 2 nights in May 2023
Response from Elsa Johnson on May 9, 2023
Dear Guest, Thank you very much for leaving a review. We are delighted that we made a comfortable stay during your visit to our hotel. We look forward to welcoming you back to our hotel in the future

4/10 Poor

Gabriel

Stayed 2 nights in May 2023
Response from Elsa Johnson on May 27, 2023
Dear Guest, We understand the disappointments you have encountered during your stay. Your feedback has been reported immediately to our team and solved internally. We are looking forward to serving you better on your next stay.

10/10 Excellent

Lee

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I like how there is a walking trail near by.
Stayed 1 night in May 2023
Response from Elsa Johnson on May 7, 2023
Dear Guest,Thanks for sharing your rating here. We are glad to serve you better in the future!

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2023
Response from Elsa Johnson on May 27, 2023
Dear Guest, Your feedback has been reported immediately to our team and solved internally. We are looking forward to serving you better on your next stay.

10/10 Excellent

Lee

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walking trail by the hotel and that they're pet friendly.
Stayed 1 night in Apr 2023
Response from Elsa Johnson on Apr 16, 2023
Dear Guest, Thank you very much for leaving a review. We are delighted that we made a comfortable stay during your visit to our hotel. We look forward to welcoming you back to our hotel in the future.