Hypo-allergenic bedding, in-room safe, desk, cribs/infant beds

Reviews of Hotel Tante Alma Mannheim

3 out of 5
Hotel Tante Alma Mannheim
Augustaanlage 43-45, Mannheim

Reviews

8.6

Excellent

Rating 10 - Excellent. 91 out of 250 reviews" "
Rating 8 - Good. 133 out of 250 reviews" "
Rating 6 - Okay. 16 out of 250 reviews" "
Rating 4 - Poor. 6 out of 250 reviews" "
Rating 2 - Terrible. 4 out of 250 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Christoph

Business traveler
Convenient location!
Stayed 2 nights in Apr 2024
Response from Tante ALMA´s Team in Mannheim on Apr 11, 2024
Dankeschön

10/10 Excellent

manitta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly.
Stayed 4 nights in Nov 2023

10/10 Excellent

Joe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel..
Stayed 2 nights in Sep 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great home feel...like you are visiting your grand auntie or grandma
Stayed 2 nights in Sep 2023

10/10 Excellent

Leslawa

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice lady , very professional in the reception and the man when we check out
Stayed 2 nights in Jul 2023

10/10 Excellent

Vito L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comforting bed. Nice shower Big window with a view. Very friendly staff
Stayed 1 night in Oct 2022

4/10 Poor

Amanda

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Family Stay in Mannheim
I was very disappointed in our stay. Kids on the ground floor literally running everywhere making checking in, out, breakfast, and carrying luggage in very difficult. I believe they are housing refugees which is very kind of them but there needs to be a better way separate a living space for these families and a checking in area for hotel guests. We were skipped in line several times while trying to check in over a broken dart board, checking mail, and whatever demands the kids had at their whim. The children definitely deserve a little grace in their circumstance but it makes things hard for paying customers. Also very hard to explain to my child why she couldn’t run and play tag in the hotel hallways when the other kids were. When we checked in we were told we could only park for one of the two nights we were staying (What?!? I wasn’t aware we needed to “prebook” parking) and our room we had booked (with ac) was not available. Once I told them this was not acceptable a very helpful worker worked hard to find solutions. Unfortunately once he was off things only went down hill from there. We didn’t receive maid service. I completely understand if this is a COVID policy but we were never told we wouldn’t get it. This meant no coffee replenishment and we never had any soap in the shower. The container was empty and I was hoping the maid would catch it. I informed the gentleman at checkout and he just looked at me with a blank look and rushed me a long.
Stayed 2 nights in Jul 2022

10/10 Excellent

Denis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super comfy bed.
Large room with a very comfortable bed. A slight issue with the check in due to covid 19 regulations.
Stayed 1 night in Oct 2020
Response from Ihr CH Augusta Team on Nov 17, 2020
Danke für Ihr Feedback

8/10 Good

Eleonore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Team on Nov 21, 2019
Vielen Dank für Ihr Feedback Ihr Centro Hotel Augusta

8/10 Good

Ali

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Team on Oct 24, 2019
Vielen Dank für Ihr Feedback Ihr Centro Hotel Augusta

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019
Response from CH Augusta on Oct 4, 2019
Thank you for your stay and we look forward to welcoming you again as a guest in our house. Your team from

8/10 Good

Nael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Time, very attractive view and it will be great to come back and enjoy it
Stayed 3 nights in May 2019

8/10 Good

Jennifer, Huntersville, NC

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic room with nice bathroom shower. Close to the train station but did not disturb sleep.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was worried that the single room would be too small but the bed was a good size, the room felt spacious and was good for the price.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place to Rest in Mannheim
This hotel was simple, clean and convenient to my needs.
Stayed 2 nights in Feb 2019

8/10 Good

Zahid

Liked: Cleanliness, staff & service, room comfort
Great value, top service, good location
While the decor and furniture might give you the impression the hotel's a bit dated, rest assured that everything works, the room is spotlessly clean and the towels and linens are top-quality. Staff were courteous, helpful and well presented in crisp uniforms. If you want want trendy colour schemes, mood lighting and enjoy self-service stay elsewhere but personally of highest importance to me as a frequent business traveler are service, quality, low-noise and cleanliness and the Augusta scores top marks for these. Location is great too: just a short stroll to the water tower/centre, Luisenpark where we had our meeting and a couple of great restaurants opposite as well.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stay
Good location, just heating didn’t work even after requesting reception.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Close to central , hotel staff are friendly and helpful.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for value , close to shopping .hotel staff are really friendly.
Stayed 2 nights in Jan 2019

4/10 Poor

kobi

Disliked: Staff & service, property conditions & facilities
No elemntary facilities
Stayed 2 nights in Dec 2018

10/10 Excellent

Eric, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
Breakfast is very nice, even though extra, but worth the extra cost. Room was a bit tight but had a balcony. Close to downtown and in nice quiet area in Augusta. A greek and Italian restaurant just across the street. I would recommend that they have 24 hour coffee available, since I am from Canada and appreciate to have a fresh coffee anytime when coming into hotel (even though they have coffee in room). Wanted a early checking, but had to wait over an hour.. No one made me aware the room was then ready, while sitting in lobby waiting. Otherwise a nice german hotel.
Stayed 3 nights in Nov 2018

10/10 Excellent

Nickolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was great value. The staff were friendly, the room clean and spacious and the breakfast was good.

10/10 Excellent

Thomas

Stayed 1 night in Jan 2024

10/10 Excellent

Peter

Stayed 2 nights in Jan 2024

8/10 Good

Andreas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Torsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war alles zu meiner Zufriedenheit. Ruhig gelegenes Zimmer ud guter Service. Ich komme gern wieder!

4/10 Poor

Michael und Katja

Business traveler
Disliked: Property conditions & facilities, room comfort
Das Frühstück für den Preis istveike FRECHHEIT …!
Stayed 1 night in Nov 2023

8/10 Good

Anne Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Martin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Dorothee

Liked: Amenities, property conditions & facilities
Freundlicher Empfang, sehr zufrieden
Stayed 1 night in Nov 2023

8/10 Good

Yongkie

Stayed 3 nights in Oct 2023

8/10 Good

Holger

Stayed 1 night in Oct 2023

10/10 Excellent

Rebecca

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich fand es absolut super da. Man muss es ein wenig schrullig mögen aber mit viel Liebe zum Detail und perfektem Service habe ich nichts negatives zu berichten. Sollte ich mal wieder in Mannheim sein, wird es auf jeden Fall wieder das Tante Alma!
Stayed 1 night in Oct 2023

10/10 Excellent

Björn

Liked: Cleanliness, staff & service, property conditions & facilities
Besonderes Interieur!
Stayed 1 night in Oct 2023

10/10 Excellent

Normen

Stayed 2 nights in Sep 2023

10/10 Excellent

Leo

Stayed 1 night in Sep 2023

10/10 Excellent

Thorsten

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles Gut, alles sauber, schmackhaftes Frühstück, guter Kaffe. Gerne wieder!
Stayed 2 nights in Sep 2023

8/10 Good

Jan Henk

Liked: Staff & service
Preiswert
Stayed 4 nights in Aug 2023

8/10 Good

Anne Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Urig und gemütlich hat mich an meine Kindheit erinnert
Stayed 1 night in Aug 2023

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Tabea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Helena

Stayed 1 night in Jul 2023

10/10 Excellent

Johanna

Stayed 1 night in Jun 2023

8/10 Good

Marius

Liked: Cleanliness, staff & service, room comfort
Gute Lage mit kostenlosen Parkmöglichkeiten in der
Das Personal war außerordentlich freundlich und hilfsbereit, von daher kann ich dieses Hotel unter diesem Gesichtspunkt sehr gerne weiterempfehlen. Allerdings ist die Inneneinrichtung so überhaupt nicht mein Geschmack (dafür aber der meiner Frau, weshalb sie es ausgesucht hatte)
Stayed 1 night in Jun 2023

10/10 Excellent

Klaus-Peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sehr angenehmes nostalgisches Hotel, Mitarbeiter sehr freundlich und bemüht, Zimmer sauber, klein aber o.K., Frühstücksbuffet zufriedenstellend, Parkplatzsituation vor dem Hotel schwierig, zentrale Lage zur Innenstadt und zur BUGA.
Stayed 2 nights in Jun 2023

10/10 Excellent

Bernat

Traveled with group
Liked: Staff & service, property conditions & facilities
The workers are very friendly and could give us all the suggestions we asked for. We will come back definitely
Stayed 3 nights in Mar 2023

10/10 Excellent

Theodorus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Christian

Stayed 2 nights in Mar 2023

2/10 Terrible

Michael

Stayed 1 night in Mar 2023