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Reviews of La Quinta Inn & Suites by Wyndham Mansfield TX

2.5 out of 5
La Quinta Inn & Suites by Wyndham Mansfield TX
1503 Breckenridge Rd, Mansfield, TX

Reviews

7.0

Good

Rating 10 - Excellent. 261 out of 852 reviews" "
Rating 8 - Good. 207 out of 852 reviews" "
Rating 6 - Okay. 151 out of 852 reviews" "
Rating 4 - Poor. 124 out of 852 reviews" "
Rating 2 - Terrible. 109 out of 852 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Merrick

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

dean, mansfield

Liked: Staff & service
Disliked: Property conditions & facilities
Furniture needs modernizing ….
Stayed 1 night in Apr 2024
Response from - Juany on Apr 30, 2024
Thank you for completing the survey regarding your recent stay at our property. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guest in the future.

2/10 Terrible

Aileen

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had booked and payed this hotel for one night and when I arrived to check in the front desk guy did not allow us to stay the night because it was already pass check in time. We drove from 6 hours away and we had to look for another hotel it was very stressful and in humane!
Stayed 1 night in Apr 2024
Response from - Juany on Apr 30, 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guest in the future.

4/10 Poor

Michael

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The mattress was old and used up. No support. It had a mattress topper to try and cover up the squeaky springs. The room was picked up, but a bit dirty (we found a used washcloth on the windowsill). Overall the hotel seemed worn out.
Stayed 2 nights in Apr 2024
Response from Juani on Apr 16, 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me directly at 8174056418

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Adetunji

Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Apr 2024
Response from - Juany on Apr 30, 2024
Dear guest,Thank you for completing the survey regarding your recent stay at our property. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guest in the futureI hope that you will consider staying with us again so we ca have another chance to provide you with a superior experience. Sincerely Juany.

10/10 Excellent

melvina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean. The pool was indoor and perfect for my grandson.
Stayed 3 nights in Apr 2024
Response from - Juany on Apr 30, 2024
Thank you for choosing to stay with us and I am glad to hear that your stay with was a memorable one,We look forward to welcoming you back to La Quinta Mansfield in the near future.

4/10 Poor

loveline

Stayed 4 nights in Mar 2024

8/10 Good

Yesenia

Stayed 2 nights in Mar 2024
Response from - Juany on May 13, 2024
Thank you for choosing to stay with us. We look forward to welcoming back to La Quinta Mansfield in the near future.

10/10 Excellent

Laura

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from - Juany on Apr 30, 2024
Thank you for choosing to stay with us. We look forward to welcoming back to La Quinta Mansfield in the near future.

4/10 Poor

Chase

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The tv had no channels too old to stream to. Load music played untill 11 pm and nothing was done about it. My room wasnt ready when i got there and was down graded to a room that was ready. Wont stay at a laquinta again
Stayed 3 nights in Mar 2024
Response from - Juany on Apr 30, 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guest in the future.

2/10 Terrible

Emily

Traveled with family
My sheets were bad the night we got in and was told I should have told them right away. They did fix the problem until after the 3rd complaint
Stayed 2 nights in Feb 2024

8/10 Good

Kimberly

Stayed 1 night in Feb 2024

2/10 Terrible

Ashlie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here a total of 6 nights and I’m still here . Everything seemed ok except for animal smell . But our last two night our ac hasn’t been working and someone across from us was smoking marijuana. It was so bad that we had to put towel at the bottom of our door . Front desk acted like they didn’t care at all . The ac is a big issue because my daughters are here . I believe that I should be refunded for the past two nights, or given a free night because of the major inconvenience. Horrible experience!
Stayed 5 nights in Feb 2024

10/10 Excellent

Gaylene

Liked: Property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Gaylene

Stayed 5 nights in Feb 2024

10/10 Excellent

Nnamdi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean
Stayed 1 night in Feb 2024

2/10 Terrible

Lee

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Went in and checked the water at check in and it worked. When I tried to take a shower in the morning the hot water was no longer working, then all the water stopped working. The lamp in the room had been previously damaged and would not stand on its own. The chair in the room had also been previously broken and had a different chair leg and been partially rewrapped. There was some old puke that was poorly cleaned next to the elevator entrance as well. Was also a big slpash of some liquid on the wall that had dried next to the night stand and had not been attempted to be cleaned. There were other minor things not woth mentioning but it made the place no where worth the money. I checked out after the first night and wish I could get the money back. The staff was nice and understood, but that does not make up for the conditions of the property.
Stayed 5 nights in Jan 2024

10/10 Excellent

Crystal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
‘
Stayed 4 nights in Jan 2024

8/10 Good

joel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Friendly
It was clean and the staff were very nice. The water pressure in our room was very low even cutting off for 30 seconds during every shower. I loved the free breakfast.
Stayed 2 nights in Jan 2024

2/10 Terrible

Ryan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty/stained sheets and staff refused to change them for us Lock broken On room door Unit would not cool room
Stayed 1 night in Jan 2024

10/10 Excellent

Todd

Business traveler
Liked: Property conditions & facilities
Convenient
Stayed 2 nights in Jan 2024

8/10 Good

Keidra

Stayed 1 night in Jan 2024

10/10 Excellent

javier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Jan 2024

8/10 Good

Kelly

Stayed 1 night in Jan 2024

10/10 Excellent

Jeremy

Stayed 1 night in Dec 2023

8/10 Good

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Cynthia

Stayed 4 nights in Dec 2023

10/10 Excellent

Rick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

4/10 Poor

Barbara

Disliked: Cleanliness
Rooms need updating
Stayed 2 nights in Nov 2023

8/10 Good

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
It was noisy on the first two nights. Like sounds in the structure of the building or something. Outside of that place was great staff was attentive and engaging
Stayed 3 nights in Nov 2023

10/10 Excellent

LaTalia

Liked: Cleanliness, staff & service
Clean serve breakfast
Stayed 2 nights in Nov 2023

4/10 Poor

Tyler

Business traveler
Liked: Cleanliness, amenities
The bed was not very comfortable at all. Had a memory foam added on. It felt like a very cheap bed. The hotel pre-authorized my card basically double what the stay was which was very frustrating. Said someone checked us in the wrong way.
Stayed 3 nights in Nov 2023

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated room was spacious quiet and comfortable. Common area carpets need refreshing. Breakfast okay
Stayed 1 night in Nov 2023

10/10 Excellent

Lamont

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Demetria

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute worst staff that I have ever experienced. I would not recommend this establishment to anyone.
Stayed 2 nights in Nov 2023

6/10 Okay

Carman

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Nov 2023

4/10 Poor

Heather

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
We had no water pressure and the toliet was not properly working. This was a issue in a friends room also. Hotel staff was very helpful.
Stayed 1 night in Nov 2023

2/10 Terrible

Ashley

Stayed 2 nights in Nov 2023

8/10 Good

Eric

Stayed 1 night in Nov 2023

6/10 Okay

Steven

Liked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 2 nights in Nov 2023

8/10 Good

Liliana, Fort Worth

Stayed 1 night in Oct 2023

8/10 Good

Jay

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet area, and conveniently located close to restaurants and fuel stations.
Stayed 1 night in Oct 2023

4/10 Poor

Eric

Disliked: Staff & service, property conditions & facilities
Is no gym on this hotel the 2 machines aren’t working the photos on the page are not real The shower head was to low
Stayed 3 nights in Oct 2023

10/10 Excellent

Sheila, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Good bed
Stayed 1 night in Oct 2023

2/10 Terrible

Nora, Arlington

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful and attentive to needs of their quests.
Stayed 1 night in Oct 2023

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and made the stay pleasant.
Stayed 2 nights in Oct 2023