2 outdoor pools, pool umbrellas, sun loungers
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Reviews of The Oasis by Don Carlos Resort

5 out of 5
The Oasis by Don Carlos Resort
Avenida Zurita S/N, Marbella, Malaga

Reviews

9.4

Exceptional

Rating 10 - Excellent. 85 out of 112 reviews" "
Rating 8 - Good. 16 out of 112 reviews" "
Rating 6 - Okay. 8 out of 112 reviews" "
Rating 4 - Poor. 1 out of 112 reviews" "
Rating 2 - Terrible. 2 out of 112 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Joshua

Stayed 4 nights in Oct 2023

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not disappoint
This resort is five-star excellence! Everything from service to amenities was top notch, and the suites were amazing. Highly recommend for a luxurious stay in Marbella.
Stayed 3 nights in Sep 2023

10/10 Excellent

CATHERINE

Stayed 2 nights in Sep 2023

10/10 Excellent

Suranjan

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great experience all around, the spa is great
Stayed 1 night in Sep 2023

10/10 Excellent

iman

Stayed 2 nights in Aug 2023

10/10 Excellent

ELLEN

Stayed 5 nights in Jul 2023

10/10 Excellent

Simone

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best stays I’ve ever experienced. The rooms and food are sensational and I would highly suggest this stay to anyone who wants a beautiful reset by the beach or pool.
Stayed 4 nights in Jul 2023

10/10 Excellent

Allen j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a fabulous stay at the Oasis Spa for the week. Beautiful facilities, fantastic service, delicious 24-hr snacks and breakfast. The oasis spa pools were soothing and relaxing. We will be back to visit. Gracias Oasis staff.
Stayed 4 nights in Jun 2023

6/10 Okay

Amira J.

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Didn't meet expectations of photos. Staf was nice but I won't be staying here again
Stayed 3 nights in Jun 2023

10/10 Excellent

ulana, Elmhurst

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so pleasant stay . Daniela helped us a lot she explained everything in detail. She answered on all our questions Thank you .
Stayed 3 nights in Apr 2023

10/10 Excellent

Richard

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good parking for supersport car
From all point of wiew was great ! Top offer, room, service, we got a trouble with our car. battery and with reception and taxi driver we fixed it fast!
Stayed 3 nights in Apr 2023

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
oasis
nice stay, oasis part very peaceful
Stayed 3 nights in Apr 2023

10/10 Excellent

Marion

Liked: Staff & service, amenities, property conditions & facilities
Had brilliant time from arrival to departure. Staff is great abf after every need. Will for sure go back soon.
Stayed 3 nights in Mar 2023

4/10 Poor

Ellen

Stayed 1 night in Mar 2023

10/10 Excellent

Herjot

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The newer part of the hotel was beautiful. The spa, amenities, and breakfast was very enjoyable.
Stayed 2 nights in Aug 2022

10/10 Excellent

Evi, Charter Township of Clinton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the best stayed out there everything was beautiful clean and great
Stayed 4 nights in Sep 2022

10/10 Excellent

Caron Joanne

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Staff were incredible - nothing too much trouble. Sellers on beach area were a bit too much
Stayed 3 nights in Sep 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property. Clean and spacious room.
Stayed 3 nights in Jun 2022

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing, staff make you feel like royalty
Stayed 1 night in May 2022

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Lovely rooms.
Stayed 2 nights in Jun 2022

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay out of season
We visited Don Carlos out of season but still had a fantastic stay. The service provided was amazing and while quieter there were still a few activities to keep us entertained (painting, tennis, DJ). The food was excellent throughout (especially the breakfast spread) and the service at the bars and restaurants was fantastic. We would definitely return and stay again.
Stayed 5 nights in Oct 2021

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don carlos
Lovely resort with great staff - all very helpful - Would have expected more in the room for a 5star ( single shower for example and not one over the bath )
Stayed 7 nights in Sep 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic brand new hotel with excellent rooms and a quiet tranquil atmosphere. The Suite was great and had a lot of space - high standard of finish and comfortable. Pool and facilities excellent, can't wait to come back again.
Stayed 2 nights in Sep 2021
Response from Personal Assistant on Sep 9, 2021
Dear guest, We can not wait either to welcome you back again. Thank you very much for your comments. Our goal is that you feel home away from home. We wish to see you soon. Yours sincerely, Irene López Personal Assistant

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were great and very attentive. Also the rooms were big and very nice. I would definitely stay here again.
Stayed 2 nights in Jul 2021
Response from Irene López on Sep 7, 2021
Dear guest, Thank you for choosing The Oasis by Don Carlos to spend some days of your holidays. We really appreciate your comments and your score. It will be a pleasure to welcome you back soon to Marbella. Yours sincerely, Irene López Personal Assistant

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff Very helpfull Spa was very Nice
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Staff & service
Nice gardens. Lack of staff. Food quality was low. Overall did not feel like a 5 star property.
Stayed 4 nights in Oct 2019

8/10 Good

Martine, Clyde Hill Wa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Don't day you're an adults only hotel when you have to share the pool with the other hotel Don Carlos hotel where kids are allowed. When you stay in the Oasis you have the option between The separate breakfast is the Oasis or the Don Carlos breakfast....no need to have 2 breakfast options, there are enough healthy things in the Don Carlos one. The spa in the Oasis is really pricy..210 euro for an hour massage ! But nice hotel,clean rooms, friendly staff.
Stayed 5 nights in Oct 2019

10/10 Excellent

AG, Rhode Island

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a relaxing stay at the Oasis! The amenities were great and we truly enjoyed our spa treatments. We are at every restaurant and always had a great experience. The staff were so helpful with our questions and for guidance during our trip!
Stayed 7 nights in Sep 2019

10/10 Excellent

IvanSalamov

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all more than perfect. Especially the staff they were the best!
Stayed 7 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an expensive, indeed very expensive place to stay (circa £400 per night). That said, the room was beautiful (though the online picture suggestive of the hotel being by the sea is misleading). The hotel gardens are quite superb and I have to observe that the staff, particularly those on reception, offered a truly first class service. BUT, when you've spent in the region on £1200 for 3 nights at a top class hotel on the basis of its online representations that it's "ADULTS ONLY", the one thing that you don't expect is, er, CHILDREN!!! The staff told me that they've received many complaints and that the company that operates the hotel knows about the problem. If you want time away without the scream etc of young children, DO NOT SPEND A FORTUNE AT THIS HOTEL.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and the resort was nice and clean. The lobby for the Oasis did not at all look like the picture displayed on Orbitz as it was small and you cannot see the ocean. The room was nice and modern and seemed larger than a lot of other rooms we stayed in when traveling through Spain. However, I paid over $700 per night for a mountain view room which overlooked the parking lot because it was holiday season. It was my fault in that I meant to book an ocean view room but must have hit the wrong button. However, it definitely was not worth that price. Marbella overall seemed to be very expensive which for me did not make sense as many other areas of Spain have nice beaches with reasonable pricing. The main pool at the Don Carlos was average. The beach club was very nice. The food was excellent at the restaurant but not a large menu. One night there were ballroom dancers performing and the gentleman at the table next to my husband and I began chatting with us but we ultimately got shsshed by one of the dancers waiting on the side. We were tucked in a corner and I didn't realize talking was frowned upon. It made me feel like I had done something wrong which put a damper on the experience. Overall we had a good time and spent most of it at the Nikki Beach pool party next door.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room space. Bed was extremely comfortable and the rooms where very clean , nice breakfast Marbella is 20 minutes by taxi there is no shuttle service The beach is sandy and beautiful , some of the oasis beach beds need new covers but there were plenty of towels to cover them overall very comfortable stay and I would definitely want to go again
Stayed 13 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The oasis is more updated and private. Service at oasis is excellent and spa is perfect must.
Stayed 8 nights in Jul 2019

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the gardens and beach club. It was NOT adults only despite being described as such! Only the spa is. So there was no adults only pool or quiet areas unless you wanted to sit inside a spa all day. The advertising is therefore misleading. The housekeeping service was very inconsistent. Tea, coffee etc replenished some days and not others, turn down service sometimes. Toiletries replaced sometimes.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at the oasis hotel was great and lovely.
Stayed 3 nights in Apr 2019
Response from Irene López on Apr 16, 2019
Dear guest, Thank you very much for your comment and for your score. We are happy to read that we cover your expectation. We will be pleased to welcome you back soon to The Oasis by Don Carlos. Yours sincerely, Irene López Personal Assistant

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect and relaxing. Hospitable staff, excellent room
Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
We loved the hotel. The rooms were amazing, breakfast in the Oasis was fantastic and the staff were very helpful. We would recommend this hotel and we will be back!
Stayed 4 nights in Aug 2018

10/10 Excellent

Claire

Beautiful hotel
An absolutely serene and beautiful hotel. Traveled with a friend (mainly to party!) but it was so nice to come back to the hotel and use the spa in the early evening, before going out again. The location is perfect for Nikki beach, and hotel has free parking which is useful. Spa is lovely - we didn't have time to have a treatment, but used the facilities every day. Ate at the pool bar upon arrival, nice food which was reasonably priced. Rooms are also very good quality, and balcony is very good size. All the staff were very friendly, helpful and knowledgeable. Would definitely recommend.
Stayed 3 nights in Aug 2018

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A haven in Marbella!
A gorgeous hotel with a beautiful spa. The rooms were amazing!
Stayed 3 nights in Aug 2018

10/10 Excellent

H., Cleveland, Ohio, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful rooms in a great resort and wonderful staff.
Stayed 4 nights in Jul 2018
Response from Irene López on Aug 9, 2018
Dear guest, Thank you very much for your comments in Expedia. It is nice to read that you like The Oasis by Don Carlos and that you consider our staff as wonderful. This is our best rewards. We wish to welcome you back soon. Yours sincerely, Irene López Personal Assistant

10/10 Excellent

Maryam, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing place and I will definitely return. We could not of been happier with the facilities and the staff. The braces were amazing and it felt like a true get away!!!
Stayed 2 nights in Jun 2018
Response from Irene López on Jul 17, 2018
Dear guest, Thank you very much for your comments. It is wonderful to read that you will definitely return, that means that you have enjoyed your stay at Don Carlos Leisure Resort & SPA We hope to welcome you soon back very soon. Yours sincerely, Irene López Personal Assistant