Outdoor pool, pool umbrellas, sun loungers
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Reviews of Mogador MENZAH

Mogador MENZAH
Avenue Mohamed VI, Marrakech

Reviews

5.8
Rating 10 - Excellent. 106 out of 727 reviews" "
Rating 8 - Good. 163 out of 727 reviews" "
Rating 6 - Okay. 168 out of 727 reviews" "
Rating 4 - Poor. 130 out of 727 reviews" "
Rating 2 - Terrible. 160 out of 727 reviews" "

6.0/10

Cleanliness

6.0/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Rafiah

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
AVOID THIS PLACE!!!! The most horrible hotel ever didnt sleep the whole night i was there. Toilet seat and flush was broken. Ac didnt work at all put the heating on cold air was coming out was freezing all night. The fridge was making weird noises the hotel room is absolutely disgusting not family friendly at all. I would never go back there im so disgusted. Tried to get a refund back but the hotel wasnt answering calls from expedia team therefore didnt recieve anything. Customer service was bad from both expedia and the hotel. DONT BOOK THIS HOTEL. I hope it closes down very soon as its a very unsafe environment
Stayed 1 night in Mar 2024

8/10 Good

Hasna Bibi

Disliked: Cleanliness
Stayed 6 nights in Feb 2024

10/10 Excellent

Asim

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Very spacious, an amazing pool and the staff are utterly respectful.
Stayed 2 nights in Jan 2024

10/10 Excellent

Brahim

Traveled with family
Liked: Cleanliness, room comfort
Lovely staff
Lovely staff
Stayed 2 nights in Dec 2023

6/10 Okay

Elind

Traveled with group
Disliked: Amenities
I know you get what you paid for, but also the conditions were a little bit rough. Not enough plugs on the property, remote controllers without batteries, but the biggest issue was the cold, if you going there during winter it's gonna sucks, people who works their are courteous and helpfull nothing to say about that.
Stayed 2 nights in Dec 2023

2/10 Terrible

Shahzad

Stayed 4 nights in Dec 2023

2/10 Terrible

Erick

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
To put it plainly, our stay was far from satisfactory. The cleanliness of our room was subpar, with noticeable issues like doors falling apart and wire exposure in the kitchen. The condition of the boiler was also concerning, as it seemed to be at risk of collapsing. Given these circumstances, we made the difficult decision to check out early and did not stay for the entire duration of our reservation. I regret to inform you that this experience has left a lasting negative impression on us. As frequent travelers, we value the importance of a comfortable and safe accommodation, which unfortunately was not met during our stay at your hotel.
Stayed 2 nights in Nov 2023

2/10 Terrible

James

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
My wife and I came in late from the airport with a pounding headache but they would not even offer a bottle of water. They suggested we walk a few blocks to a store to buy one. After some pleading they took 20 durams and said they would buy one for us. But they forgot and never came. A few hours later i had to go get the water myself.
Stayed 1 night in Nov 2023

6/10 Okay

Jonas

Liked: Cleanliness
Disliked: Property conditions & facilities
Okay for the price.
Stayed 1 night in Nov 2023

2/10 Terrible

abderrahim

Disliked: Cleanliness, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

ABDELOUAHAD

Stayed 1 night in Nov 2023

4/10 Poor

Abdul

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We booked Mogador Menzah based on the pictures on the booking site and we had also stayed at Mogador Opera where we had a fantastic time but sadly learnt Opera had closed down. Menzah is in urgent need of refurbishment, when we checked into our room we noted the walls were freshly painted however there were serious safety issues such as 2 wall sockets were broken and were hanging off. Children could have easily touched the live wires, the shower cubicle had broken glass doors and all water would spill into the bathroom when having a shower, the fridge was burnt out on top, the handle to bathroom was broken so you could not open the door from inside. The worst was the room was crawling with ants near the front door and back door to the balcony. The location is not suitable for families with young children. It is 2-3 mins walk from the main road and there are no street lighting and pavement is made of sand/stones so can be dangerous and messy if walking in the rain to the hotel. The spa facilities were closed and only a continental paid breakfast on offer. I do hope the management of the hotel read my review and take urgent action to fix this hotel as Menzah does let the rest of the Mogador chain down. On a positive note we found all of the staff at the Menzah to be very helpful and friendly.
Stayed 5 nights in Oct 2023

4/10 Poor

mostafa

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property need some maintenance and tlc
Stayed 2 nights in Oct 2023

2/10 Terrible

Ali

Disliked: Cleanliness
Very old no Wi-Fi
Stayed 2 nights in Oct 2023

6/10 Okay

Briami

Stayed 6 nights in Aug 2023

4/10 Poor

Anas

Traveled with family
Disliked: Amenities, property conditions & facilities
The property needs an upgrade. fair enough reception was quick to get us in but the room was not up to standards you are looking at 69 Dh for a basic breakfast.
Stayed 2 nights in Aug 2023

6/10 Okay

SABINA BEGUM

Disliked: Cleanliness, property conditions & facilities
Old and dated electrical sockets loose and dangerous. Elevators got stuck with a man there for 15 min in 40 dig heat then had to be manually opened. There was cleaner's every day which was a plus
Stayed 7 nights in Aug 2023

4/10 Poor

Liann

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very poor standard and hotel needs updating. Rooms very basic, doors falling off in kitchen area, toilet seat falling off and tiles falling off in bathroom. Pool area dirty and pool has no filter so dirty water and way too much chlorine!! Not enough sun loungers for all the guests which caused lots of problems for us as group of 11. Pool bar has reasonable priced snacks such as pizza, burgers and wraps but definitely better standard outside hotel. 2 malls within 5 minutes walk which have good amenities and restaurants! This definitely helped improve our stay having these so close! Just little things like hotel not being able to call taxis, having to ask for rooms to be cleaned and dirty pool area really let hotel down further. Would not come back to this hotel.
Stayed 7 nights in Aug 2023

2/10 Terrible

Mohammed

Stayed 2 nights in Aug 2023

8/10 Good

Massir Lahcen

Stayed 1 night in Aug 2023

6/10 Okay

L

Traveled with family
Disliked: Room comfort
OK for one night
We just had a night before flying out to London at the end of the holiday and wanted a hotel near the airport. We arrive at lunch time and the pool was packed, no sun beds available. The rooms were functional but nothing to get excited about. Definitely not a hotel to commit a full holiday to in Marrakech.
Stayed 1 night in Aug 2023

10/10 Excellent

Brahim

Stayed 2 nights in Aug 2023

4/10 Poor

Jay

Traveled with family
Disliked: Cleanliness, room comfort
The hotel needs some major update
Stayed 3 nights in Jul 2023

4/10 Poor

FARID

Stayed 3 nights in Jul 2023

4/10 Poor

Abuagela

Traveled with family
Disliked: Amenities, property conditions & facilities
Property is conveniently located near the city. Kitchen lacked several essentials such as a coffee maker, a toaster and a microwave. Very minimal old pots, pans, plates, and utensils. Very slow response to requests such as 3 days just to replace a light bulb! Parking is controlled by the Yellow jackets who annoyingly and aggressively demand tips for helping you to park!
Stayed 7 nights in Jun 2023

10/10 Excellent

TARIK

Stayed 4 nights in Jun 2023

2/10 Terrible

Soumia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were friendly but the hotel was tired outdated and in desperate need of refurbishment.
Stayed 1 night in May 2023

10/10 Excellent

Ahmed Taha

Stayed 1 night in Jun 2023

8/10 Good

Fatima

Liked: Cleanliness
Stayed 1 night in Jun 2023

10/10 Excellent

ifrah

Traveled with family
Liked: Cleanliness, amenities

10/10 Excellent

HABIBATU

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I like the property location, staff were friendly and helpful.
Stayed 7 nights in May 2023

10/10 Excellent

andrew

Liked: Cleanliness, room comfort
Cheap cheerful
Hôtel is tired could do with updating Great pool and staff couldn’t be more helpful If your looking for a central location and a cheap hotel this is it
Stayed 5 nights in Apr 2023

10/10 Excellent

Sydney

Stayed 1 night in Apr 2023

4/10 Poor

Nisar

Traveled with family
Disliked: Cleanliness, room comfort
Wouldnt stay again
Pictures do not determine the room. Rooms are smaller than advertised. Doors sticky. Locks are hard to work. Have a kicthen. No way of heating anything. Have kettle but not stove or electric. Bathrooms have mould on edges.
Stayed 1 night in Mar 2023

10/10 Excellent

TARIK

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2023

4/10 Poor

Diego

Disliked: Cleanliness, amenities, property conditions & facilities
The facade of the building is similar to most buildings around the area. The rooms are very spacious with stained sofa pillows, non working fridge for my room, and some of the staff are not friendly at all. I would not go back.
Stayed 2 nights in Mar 2023

10/10 Excellent

HENRI

Business traveler
Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

TARIK

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 4 nights in Feb 2023

2/10 Terrible

Kamal

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Gave us the wrong rooms with broken flushes which they didn't want to fix. They also didn't fix that one of the balcony doors were open. Horrible experience.

8/10 Good

Khalid

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2023

2/10 Terrible

Catia

Disliked: Cleanliness, room comfort
Hotel need a refurbishment
Lights didn't work in the kitchen area, in the living room only light worked but it was so dim that you can barely see. Curtains rails hanging from the ceiling! Kitchen have no equipment and the fridge had a burning mark on the top. Pillows, towels and blankets all old and nasty. If any good thing was the shower with powerful water!
Stayed 1 night in Jan 2023

8/10 Good

Simon

Liked: Cleanliness, room comfort
Would recommend!!
Would recommend this hotel, located half hour walk from the main square or old town. Or less than £5.00 in a taxi. Staff friendly, shop less than five mins walk, serves alcohol and cigarettes. Kitchen a little out dated, but so what !! Who goes on holiday to cook?? Don’t understand why this hotel has negative reviews, !! If I was to return to Morocco I would definitely stay her again Quite, no noise, peaceful Good wifi Would recommend
Stayed 6 nights in Jan 2023

6/10 Okay

Ibsa

4/10 Poor

Md Zillur

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The place looks big and nice by look but rooms are seriously outdated. The cupboards are broken. Very limited breakfast items. Staff are very cordial and helpful. Ample parking space, located in a quiet area but convenient for travel to Medina.

6/10 Okay

Bala Aditya

Traveled with family
Disliked: Amenities, property conditions & facilities
Lock on the door wasnt working. Moved to a different room, light was not working. Good hotels and clubs around but the property itself is not upto the standards you would normally expect.

10/10 Excellent

Mohammed

Traveled with family and small children, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Nearby and calm

4/10 Poor

Saad

Shower wasn’t working
Well the shower wasn’t working properly nor did the bath tub had a plug to it and apparently there’s no number to room service as I was told very dissatisfied payed so much money and then you get this
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Very good and very nice staff.
Stayed 1 night in Nov 2022

2/10 Terrible

Verified traveler

Do not recommend
Do not recommend this hotel. (1) it was eerily empty when I arrived, even though most other hotels in Marrakech were fully booked. It had a shining-esque atmosphere; (2) ***someone tried to enter my room at around 1am*** thankfully, I’d locked the door and it was only when I yelled that they stopped; (3) the elevator was broken; (4) while clean, room was visibly frayed and showed its wear and tear; (5) I had an incident with a taxi driver, and rather than help or support me, the bellman teamed up with the taxi driver. This was extremely unsettling as I was traveling alone and the driver had already taken my suitcase (and I didn’t want to ride with him. There were better ways to address the situation.
Stayed 1 night in Oct 2022

10/10 Excellent

Tarik

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2022