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Reviews of Riad Belle Époque

4 out of 5
Riad Belle Époque
29, Sidi Bouamar, Quartier Riad Laarouss, Marrakech

Reviews

9.0

Wonderful

Rating 10 - Excellent. 34 out of 45 reviews" "
Rating 8 - Good. 5 out of 45 reviews" "
Rating 6 - Okay. 2 out of 45 reviews" "
Rating 4 - Poor. 2 out of 45 reviews" "
Rating 2 - Terrible. 2 out of 45 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

A beautiful Riad, on the outer edge of the Medina, 20mins or so to the main square. Beautiful room, well maintained and an incredibly friendly and kind staff. I would highly recommend you stay here when in Marrakech!
Stayed 2 nights in Nov 2023

2/10 Terrible

Alma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very deceiving and disappointed 😞
I don't understand how this riad gets such a high rating. Please don't get trap by the online pictures. They are embellished. The place is super small, like a cave, dark and soffocating. The person in charge was very rude to us. Please don't believe their lies in their website that if you stay 3 nights or more the transfer from the airport is included. At the end, they will charge you for it. Breakfast is not worth it either. The swimming pool is tiny and dirty. The only area that was ok was the terrace. The room we stayed in was drepessing, poorly designed and you just want to get out of it. We will NEVER recommend this riad. It is a 2 star hotel. Not fabulous at all. Please do yourself a favor and don't stay there. I wish someone would have done it an honest review when we were looking for a place to stay.
Stayed 3 nights in Mar 2023
Response from The Owner on Mar 7, 2023
Dear guest, Thank you very much for taking time to write those strange and unjustified comments.If we have a high rating, it is because we provide impeccable service and attend to all our guests in a professional manner. Your perception of our Riad has absolutely nothing to do with reality, not even when you talk about the decoration of the rooms, the breakfast,the swimming pool and our staff (and what else...?)Regarding the transfer, of course we offer the free arrival transfer as long as the reservation is made through our website www.riadbelleepoque.com and not through other websites such as your reservation via Expedia. It is obvious that you do not have much experience in travel and that your evaluations are probably due to some personal problem that you already came with or some incident that happened to you during your trip totally unrelated to us. We are proud of the 14 years that we have been open in Marrakech and of all the friends-clients that we have made throughout these years and who have known how to value our daily effort and work to serve our guests. At this point, we can only give you an advice and it is that perhaps it is better that you should not leave your house, you will be much happier because perhaps you are not ready to travel the world. TRAVELLING IS NOT FOR EVERYBODYPlease do yourself a favor and do not go out of your town.Comments from people who destroy the work and daily effort of a team of 7 people should not even be published.Perhaps you should learn that kindness moves the world,not attitudes like yours.Salutations.

6/10 Okay

Yan

Stayed 4 nights in Feb 2023

10/10 Excellent

ESTEBAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riad Belle Époque is a small, comfortable and nice place to stay, but what it really distinguishes it is the excellent service of the staff. They are all very kind and generous. They all are excellent persons and are one of my best memories of my stay in Marrakech.
Response from Teresa on Jan 3, 2023
Dear Esteban,Thank you very much for your review.We are really happy that youve had such a pleasant stay in our Riad.I will resend your comments to our Team; they will really appreciate it.We hope to see you soon in MarrakechBest Regards and thanks again.

10/10 Excellent

galit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, 15 min walk from the market
Stayed 2 nights in Nov 2022
Response from Teresa on Nov 29, 2022
Dear Galit,Thank you very much for your review.We are really happy that youve had such a pleasant stay in our Riad.We hope to see you soon in Marrakech!Best Regards and thanks again.

8/10 Good

Mario Eduardo

Stayed 2 nights in Oct 2022
Response from Teresa on Oct 31, 2022
Thank you very much for your review. We look forward to hosting you again at the Riad!

10/10 Excellent

Shimon

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Teresa on Sep 19, 2022
Dear Shimon,Thank you for your review. We hope to see you soon again in Marrakech!

10/10 Excellent

Thomas Richard

Stayed 1 night in Sep 2022
Response from Teresa on Sep 15, 2022
Thank you very much for your review. We are really happy that youve had such a pleasant stay in our Riad.Best Regards and thanks again.

8/10 Good

Alistair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff was friendly and helpful. The ambiance was lovely and room was clean.
Stayed 3 nights in Jul 2022
Response from Teresa on Aug 3, 2022
Hello Alistair Thank you very much for your review. We hope to see you again in Marrakech! Best Wishes

10/10 Excellent

Chaddy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a very convenient location. Not directly in the middle of Medina so not as much traffic, noise, or expense. However, it’s perfectly located by a large parking and roundabout area where it’s easy to access any part of the city. The best part was the facility and the staff. I would highly recommend staying here over any commercial hotel. The thought and effort to make this Riad so beautiful and authentic, but still with all the necessary amenities (AC, room turndown, pool, etc) were outstanding. You will know all the staff by name and they will make you feel like you have your own private bed and breakfast. They are all genuinely caring and thoughtful. I would also recommend having dinner at the Riad one night. It will be cheaper than any dinner at a restaurant and it will be several courses privately made for you. If you are coming in the summer, ask them to turn on the AC in your room a few hours before you arrive.
Stayed 3 nights in Jul 2022
Response from Teresa on Aug 3, 2022
Hello Chaddy Thank you very much for taking the time for your review We love that your stay was so pleasant and we hope to see you again soon at the Riad. Cordialement

10/10 Excellent

Taryn Amy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Riad!
Really nice little Riad. Very comfortable and great customer service.
Stayed 1 night in Jul 2022
Response from Teresa on Jul 16, 2022
Hello Taryn, Thank you very much for your review! We are very happy to have been able to make your stay so pleasant. Best Wishes

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis of tranquility, great service and a warm welcome. Beautiful traditional morrocan Riad.
Stayed 5 nights in Jun 2022
Response from Teresa on Jul 7, 2022
Hello William, Thank you very much for your comments. We appreciate very much that you have been so good with us and we hope to see you soon in Marrakech! Cordialement

10/10 Excellent

Celina

Traveled with group
Liked: Cleanliness, staff & service, amenities
Beautiful Riad with modern luxuries like wifi. Rooms named after famous people a special touch. Outstanding staff and great location!
Stayed 1 night in Jun 2022
Response from Teresa on Jun 25, 2022
Dear Celina, Thank you very much for your review. It has been a pleasure having you as a guest at the Riad. We hope to see you again in Marrakech! Cordialement Teresa

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immersed in the real Marrakech
Amazing experience, the peace and tranquility of the riad in comparison to the hustle and bustle of the city. Our Coco Chanel room was lovely, if you want to experience a more cultural stay in Marrakech this is for you. If you want more a pool/hotel vibe this is definitely not for you! The main medina is a 20 min walk, or you can enter the souks in under 5 minutes from the riad. Abdul-haat (I apologise for the spelling) was one of our excellent host/concierges I have to mention. All the staff were warm and provided exceptional help in arranging our trips etc.
Stayed 3 nights in Jun 2022
Response from Teresa on Jun 10, 2022
Thank you very much for your compliments. We are really happy that you´ve had such a pleasant stay in our Riad. We hope to see you soon in Marrakech! Best Regards and thanks again.

10/10 Excellent

Judy

Liked: Staff & service, amenities, property conditions & facilities
Staff was so very helpful anf cheerful
Stayed 3 nights in Nov 2021
Response from The Team on Nov 21, 2021
Thank you very much for your review. We are really happy that you´ve had such a pleasant stay in our Riad. I will resend your email to our Team; they will really appreciate your comments. We hope to see you soon in Marrakech Best Regards and thanks again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from The Belle Epoque Team on Dec 11, 2019
Good morning, Thank you very much for your score. We hope to see you again in Marrakech Best Regards

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay
We loved this Riad. The service was wonderful and the room and the entire building was beautiful. Great location, and the food was delicious.
Stayed 1 night in Oct 2019
Response from Teresa on Oct 28, 2019
Hello Kaitlyn, Thank you very much for your opinion; is very important for us. We are really happy to know that everything has been so good for you. Best Wishes

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location- walking distance to most sites. Welcome fruendly reception by staff at all times. Yummy continental breakfast which really set me up for the day. Would highly recommend this Riad in Marrakesh.
Stayed 5 nights in Feb 2019
Response from Teresa on Feb 27, 2019
Thank you very much for your opinion. We try to do our best to make everybody happy with us and also try to make you feel like at home. Cordialement

10/10 Excellent

Steven B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect mindful escape
Amazing 😁 all staff were just fabulous, “Nothing” was too much trouble, anything we asked for, they delivered with a Smile, Respect and extremely professional when it comes to pleasing the client . Their Hospitality and willingness was extraordinarily humble and giving of the empathy and understanding when needed
Stayed 4 nights in Dec 2018
Response from Teresa on Jan 3, 2019
Hello Steven, Thank you very much for your words, we really appreciate your opinion and support to all our team. They will be very happy to know they helped to make your stay so pleasant! We try to do our best to make everybody happy with us and also try to make you feel like at home. Best Regards and we hope to meet you in another time in Marrakech.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Riad, centrally located
The Riad is beautiful and the staff is very attentive. Albukhar is a super star and so friendly. the breakfast was delicious. The rooftop is charming and provides space for tanning and relaxing. During our time we were the only ones staying at the Riad and sometimes felt a bit observed. Local area is a bit dodgy but its fine as you are in the medina very quickly.
Stayed 1 night in Sep 2018
Response from Teresa on Oct 25, 2018
Hello Christopher, Thank you very much for your opinion. We try to do our best to make everybody happy with us and also try to make you feel like at home. Best Regards and we hope to meet you in another time in Marrakech.

10/10 Excellent

Edwenia, Mayo, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful Riad in the middle of the madness
Riad was absolutely lovely. Staff were very helpful and courteous to us for our stay. Breakfast was nice, and obvious they put effort into the meals for us. Location was excellent- 2 min walk from a parking area, with taxis there all the time. Short walk to all the attractions within the Medina. Highly recommend it to all.

10/10 Excellent

Rose, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, really good location, good staff,
Really good location right by the markets. Friendly staff, very nice rooms and atmosphere.

10/10 Excellent

Hannah, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis of calm
My best friend and I stayed at La Belle Epoque for three nights on our first trip to Morocco: it's a beautiful riad that provides a great oasis of calm in a frenetic city. It's excellently located - in walking distance of all the main sites, including the Marjorelle Gardens, the souks and the Saadien tombs, but off the beaten track enough to be a calm and peaceful retreat. The staff are wonderful (particularly Mouhammed and Nordime), and nothing is too much trouble: we were given lots of information about what to see and how to get to places, as well as recommendations for restaurants, organising our transfers and giving us advice on how best to haggle for goods in the souks. Our room (Josephine Baker) was clean and comfortable and quiet - as well as being very stylish. The ornate Moroccon decor of the bathroom was of particular note! The free wifi was appreciated, particularly for downloading Google maps of the medina. The roof terrace is a wonderful place to have breakfast in the morning sunshine, or enjoy some mint tea in the afternoon - especially the lovely shady daybed, where we spent a lot of time reading and napping.

2/10 Terrible

Verified traveler

Disliked: Staff & service
Stay elsewhere
Oh dear.Positives first:the staff at this hotel are lovely,helpful, charming,and attentive. The hotel itself is in the old town which means you need to accept its in one of those typical old town alleyways which can feel quite off the beaten track if you are not expecting it.Once inside its a little haven and a cute place.Our problem came on check out where we were asked to pay our bill in euros, rather than on credit card.As we had booked some trips through the hotel our bill was over 200 euros which we were intending to put on our card. When we checked in we were planning to book the trips at the nearby travel agency (which takes credit cards)but the reception said they would handle the booking)Trips were fine but not when you find out on check out on your last day that you then have to wander the streets of the city looking for a cash machine that will give you cash to pay for trips which you could have put on your card if you had bought them anywhere else in the city. They wouldnt budge on this-the management really ruined our last day and we left Marrakech vowing never to return.The reception did point out that extras were payable in cash which we understood to mean drinks etc(all fine with us)but not 200 euros worth of trips.So for this reason we have given such low marks as our overall experience of the hotel,city and country was ruined by this inflexibility.
Response from The Team on Apr 4, 2015
Dear Phil, We have just received your review and we would like to apologize for the misunderstanding. Our payment policy is specifically referred in our welcome Email, which I enclose bellow, as soon as we receive the booking form. In your case it was sent to you on 17th of December and it says: ** EXTRAS: EXCURSIONS, TRANSFERS, DINERS, MEALS, DRINKS AND TAXES SHOULD BE PAID IN CASH** - CREDIT CARD: Visa, Euro / Mastercard, Diners Club, JCB, Discover Due to the high fees charged by Moroccan banks we appreciate the payment of the accommodation in cash Obviously you haven´t read it. We would like to apologize if we are not clear enough and will make sure it does not happen again to any other guest. Our payment policy is directly linked to the high fees credit card transactions get in Morocco. As you will understand, services that are not provided directly by us, should be paid in cash to avoid additional costs not related to our business. As a deference to our customers, we offer some services, such as excursions in the area with professional and honest companies. We can always act as intermediaries even with the payment of these services, but always following the policy referred above, which, as said, it is included in every welcome email we send to our customers. Just for your information, we are one of the few Riads in Marrakech accepting credit card payments for accommodation, so, as mentioned before, we will make sure that our message is understood by our customers in the future as negative reviews penalize our business. We are really sorry that your stay in Marrakech wasn't as good as you had expected. We know that our staff helps our customers when required to find a ATM in the city in the eventual case they need it, as per our internal policy. Our facilities, services and staff do not deserve such a poor review, based more in a misunderstanding than on the Riad itself. You rate us poorly about the rooms when you said they were beautiful. About the service when you said it was great, .... We understand your complain about the issue but not the general rating. Kind regards The Riad Belle Epoque Team

10/10 Excellent

David, Bristol, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Riad in the Medina
Everything about the Riad was perfect - staff were very helpful and friendly. The level of service was far superior to what we are used to receiving in the UK! The Riad were happy to arrange excursions for us too. The room was in excellent condition and we had wifi and air conditioning. The Riad's roof terrace was clean and quiet. Location is pretty good too - 5 minutes walk to the nearest taxi's and 15 minutes walk to the main square. Breakfast (included in the room rate) was also excellent. Lots of variety (toast, yogurt, croissant, eggs etc). We only had dinner once, but this was excellent too. Overall, we would thoroughly recommend this Riad to others. One tip - make sure you contact the Riad beforehand to arrange Airport transfers as it will make life much easier!
Response from Riad Belle Epoque Team on Apr 25, 2015
Thanks a lot for your review. We are glad that you have enjoyed being with us at Riad Belle Epoque and happy for your recommendation. Hope to see you back again. Best Regards

10/10 Excellent

Marc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten einen unvergesslichen Aufenthalt in einem geschmackvoll eingerichteten und sehr schönen Riad. Alle waren unglaublich freundlich und sehr herzlich! Wir kommen jederzeit gerne wieder!
Stayed 7 nights in Oct 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Høstferie
Stayed 3 nights in Oct 2022
Response from Teresa on Oct 16, 2022
Dear Kjersti,Thank you very much for your review but we dont understand the low score as you were very happy at check out and you told us that everything was very good. Thanks

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a great stay and a lovely staf. So nice and gave us such a great service.
Stayed 5 nights in May 2022
Response from Teresa on May 17, 2022
Thank you very much for your review! We are really happy that you´ve had such a pleasant stay in our Riad. We hope to see you again in Marrakech Best Regards and thanks again.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel accueillant et aux petits soins pour nous nous recommandons ce Riad
Stayed 5 nights in Mar 2020
Response from Teresa on Mar 11, 2020
Thank you very much for your opinion, we really appreciate your support to all our team. Best Regards

10/10 Excellent

Manuela

Stayed 3 nights in Jul 2019

8/10 Good

philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from Teresa on Nov 21, 2019
Bonjour Philippe, Merci de votre visite et au plaisir de vous revoir à Marrakech. Cordialement

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paz y relax con plus de amabilidad.
Cálida bienvenida por parte de recepción, las personas que trabajan en el Riad de 10, atentos, amables y muy cercanos. La estancia ha sido perfecta, los desayunos son de película, todo recién hecho, natural y riquísimo. En cuanto al propio Riad, las habitaciones tienen cada una su nombre y su propia decoración, nosotros estuvimos en la Coco Chanel, preciosa. Silenciosa, y con una cama comodisima, muy bonita además. Hemos estado muy agusto toda la estancia.
Stayed 4 nights in Oct 2019
Response from Teresa on Oct 26, 2019
Estimada Ana, Muchísimas gracias por tu fantástica opinión sobre tu estancia con nosotros. Se la haré llegar al resto del equipo. Esperamos volver a hospedaros en alguna otra ocasión. Saludos

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El servicio del personal es excelente!!
Stayed 4 nights in Sep 2019
Response from Teresa on Oct 5, 2019
Muchas gracias por escribirnos y me alegro muchísimo de que os haya gustado tanto el Riad y el equipo que tenemos, intentamos que sea un lugar acogedor en el que todo el mundo se sienta como en su casa. Saludos y esperamos coincidir contigo en alguna otra ocasión en la Ciudad Roja!

10/10 Excellent

Juan Esteban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Teresa on Oct 5, 2019
Muchas gracias por su valoración. Estaremos encantados de volver a recibirles en cualquier otra ocasión. Saludos

10/10 Excellent

cédric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Stayed 6 nights in Jun 2019
Response from Teresa on Jun 11, 2019
Merci pour votre évaluation. Nous sommes vraiment heureux que vous ayez passé un séjour aussi agréable dans notre Riad. Nous espérons vous voir bientôt à Marrakech Cordialement

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
En helt fantastisk Riad. Til tross for beliggenhet «midt i smørøyet» og Marrakech travle gater, var det ikke annet å høre en fuglekvitter og betjeningens hyggelige stemmer. Nydelige rom og fantastisk beliggenhet og vertskap!
Stayed 3 nights in Feb 2019
Response from Teresa on Feb 12, 2019
Thank you very much. We really appreciate your opinion and support to all our team. They will be very happy to know they helped to make your stay so pleasant! We try to do our best to make everybody happy with us and also try to make you feel like at home.

10/10 Excellent

Hikaru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
文句なしの満点
マラケシュの喧騒から離れ、静かで特別な時間を過ごせます 完璧な英語を話すスタッフ、美味しい朝食とミントティー、文句なしです 庭園も手が行き届いており、早朝のチェックアウトにも対応してくれます 部屋によっては若干WiFiが弱いです
Stayed 2 nights in Dec 2018
Response from Teresa on Jan 11, 2019
Hello Hikaru, Thank you very much for your words, We really appreciate your opinion and support to all our team. They will be very happy to know they helped to make your stay so pleasant! Best Wishes

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ha sido una buena estancia en Marrakech. Hemos estado como en casa en todo momento. Personal muy amable, atento y dispuesto a ayudarte en todo momento. Recomendamos este Riad.
Response from Teresa on Jun 15, 2018
Muchas gracias por escribirnos y me alegro muchísimo de que os haya gustado tanto el Riad y el equipo que tenemos, intentamos que sea un lugar acogedor en el que todo el mundo se sienta como en su casa. Saludos y esperamos conoceros en otra ocasión en la Ciudad Roja!

10/10 Excellent

Karen, Hasselt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leuke Riad!!
Dichtbij het centrum. Rustgevend. Goede service, personeel heel behulpzaam en zeer vriendelijk. Stonden je bij met al je vragen. Fijne kamer, zachte bedden, lekker ontbijt, vooral het zoete verse fruitsap. En Kortom een hele leuke ervaring. Een aanrader!
Stayed 3 nights in Nov 2017
Response from Teresa on Nov 28, 2017
Hello Karen Thanks a lot for your time writting this review. We are hapy to know that you have enjoyed your stay at Riad Belle Epoque in Marrakech. We hope to see you back soon. Best Regards

8/10 Good

gaétan Lucie, montréal, Qc, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad situé à quelques pas du Souk
nous avons fait un séjour de 7 jours. Nous voulions nous reposer et vivre un dépaysement . Nous partions à pied faire des promenades, dans le souk, les musées et jardins.

10/10 Excellent

Marcio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad com pessoal bem receptivo
O Riad é bom e as pessoas foram muito atenciosas.

6/10 Okay

Edgar, Schweiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arabische Nächte
War nur eine Nacht im Hotel. Personal sehr freundlich und hilfsbereit. Das Zimmer war sauber und die Einrichtung war typisch arabisch. Hat mir sehr gefallen. Das Hotel liegt in der Medina nahe dem Zentrum. Die Orientierung um zum Hotel zurückzufinden ist anfangs etwas schwierig.

10/10 Excellent

BARBARA, BARCELONA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
El Riad es increíble, la decoración, las habitaciones, el servicio.
Response from The Team on Jan 3, 2015
Nos alegra mucho saber que contamos con otro huésped satisfecho con el Riad Belle Epoque. Muchísimas gracias por dedicarnos un tiempo para escribir tu opinión y compartir tu experiencia. Esperamos verte de nuevo. Un cordial saludo.

4/10 Poor

Gezgin, Marakesh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vasat
Paranın karşılığı olmayan kredi kart geçmeyen garip bir otel,Insanın içini karanlık basıyor!Ancak çalışanlar düzgün zaten herseye fazlası ile ödüyorsunuz,
Response from The Team on Aug 9, 2014
Thanks for taking your time to write a review We are really surprised with this comments as we´ve been awarded with many Certificates of Excellence from major rating sites. We do have the possibility of credit card payments in accomodation so we don´t understand this remark. Fortunately we have every year hundred of happy clients who become our friends so we are really sorry we couldn´t fulfill your expectations. Best Regards The Team