Room, 1 Queen Bed, Non Smoking | View from room
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Reviews of MV Surfside Hotel

2.5 out of 5
MV Surfside Hotel
7 Oak Bluffs Avenue, Oak Bluffs, MA

Reviews

8.8

Excellent

Rating 10 - Excellent. 412 out of 738 reviews" "
Rating 8 - Good. 231 out of 738 reviews" "
Rating 6 - Okay. 67 out of 738 reviews" "
Rating 4 - Poor. 15 out of 738 reviews" "
Rating 2 - Terrible. 13 out of 738 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible
Stayed 2 nights in Nov 2023
Response from Surfside Team on Nov 14, 2023
Hi Jeffrey,Thank you for taking the time out to leave us a review.

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine lodging near the beach
MV hotel had a beachy vibe style, comfortable, conveniently located to beach, restaurants and shopping. Staff were friendly, attentive and accommodating. Nice lodging esp if traveling with your pet.
Stayed 2 nights in Nov 2023
Response from Surfside Team on Nov 14, 2023
Hi Kenneth,We are happy to hear you enjoyed your stay with us, we hope to host you again in the near future.

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Oct 2023
Response from Surfside Team on Oct 23, 2023
Hi William,Thank you for taking the time out t leave us a review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Surfside Team on Oct 5, 2023
Hi Thomas, Thank you for taking the time out to leave us a review.

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Wonderful location. Excellent staff. Would stay again.
Stayed 1 night in Oct 2023
Response from Surfside Team on Oct 3, 2023
Hi Lisa,We are happy to hear you enjoyed your stay with us, see you again!!

10/10 Excellent

Katy

Stayed 2 nights in Sep 2023
Response from Surfside Team on Oct 21, 2023
Hi Katty,Thank you for taking the time out to leave us a review.

6/10 Okay

JONATHAN

Business traveler
Liked: Cleanliness, staff & service
Everything was great except for the hot water for the shower. There were 2 of us staying and the hot water only lasted about 2 minutes. Not very happy about that.
Stayed 1 night in Sep 2023
Response from Surfside Team on Sep 29, 2023
Hello Jonathan, thank you for taking the time out to give us your feedback. We apologize for the inconvenience you've experienced with the hot water. If we had known, we would have addressed the problem to ensure that you have hot water as soon as possible. We do hope to welcome you back for a better experience next time at MV Surfside.

10/10 Excellent

Anita

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Super quaint old fashion beach motel!
MV Surfside motel makes me take a step back in time to the older beach motels of years ago. It is on the older side but is super quaint and extremely clean. We had an end room that had a view of the ocean and of town it was outstanding and will be where I stay if I ever make it back to Martha’s Vineyard. The staff were courteous and friendly and the gardens were beautiful. A lot of love and pride goes into this little gem of a motel that reminds me so much of simpler times.
Stayed 1 night in Sep 2023
Response from Surfside Team on Sep 25, 2023
Hi Anita,Thank you for such great review, we do take pride in ensuring our guest receive a warm, clean and friendly stay, hoping to see you again.

8/10 Good

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed here one night as we were checking into a vacation rental when the whole family arrived the next day. The property is quite and clean. Be aware that some rooms do not have a view; you get what you pay for. The best part was the location and walkability.
Stayed 1 night in Sep 2023
Response from Surfside Team on Sep 25, 2023
Hi Erin,Thank you for taking the time out to leave us a review, we are happy to know we met our guest expectation.

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Surfside Team on Sep 25, 2023
Hi Jasmine,Thank you for taking the time out to leave us a review.

10/10 Excellent

Lynda

Stayed 2 nights in Sep 2023
Response from Surfside Team on Oct 9, 2023
Thank you.

2/10 Terrible

Marc

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bait and switch
when we arrived around noon, our room was ready which we were very happy about, but big disappointment when we saw the room. They gave us the the worst room they had with only 1 small 2x2 widow surrounded by walls with practically no sunlight coming in and had no choice but turn on light during day time. We told front desk we could not stay in that room and they said they had another room that we would prefer but at $140 with tax or $200 CA This one was much better with lots of sunlight and we said this is good, but then they said that this the only room available and we had to pay the upgrade. This really look like that is a practice they do to get you to pay the upgrade
Stayed 1 night in Sep 2023
Response from Surfside Team on Sep 17, 2023
Hello Marc, thank you for taking the time out to give us your feedback. We are sorry your stay did not meet our guest experience standards,Thank you for sharing.

10/10 Excellent

Kay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The MV Surfside Hotel is very well located in the town of Oak Bluffs near the shopping and restaurants, beach, and the historic sites. The staff was welcoming and caring. I look forward to staying there again.
Stayed 4 nights in Sep 2023
Response from Surfside Team on Sep 15, 2023
Hi Kay,Thank you for leaving such great review, we are pleased to know you enjoyed your stay with us, and we hope to host you again.

8/10 Good

NORONHA

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2023
Response from Surfside Team on Oct 28, 2023
Hi Noronha,Thank you for leaving us a review.

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Surfside Team on Sep 14, 2023
Thank you.

6/10 Okay

Carol

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Surfside Team on Sep 12, 2023
Hi Carol, Thank you for taking the time out to leave us a review.

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the quiet atmosphere. Loved the courtyard garden. The location is perfect. The staff was super friendly.
Stayed 2 nights in Sep 2023
Response from Surfside Team on Sep 10, 2023
Hi Pamella, thank you for the positive feedback on your recent stay. We appreciate your kind words, Your feedback is essential to us,It was a pleasure hosting you, and we hope to welcome you back for an even better experience during your next visit to Marthas Vineyard.

10/10 Excellent

Regina

Stayed 4 nights in Aug 2023
Response from Surfside Team on Sep 25, 2023
Hi Regina, Thank you for leaving us a review.

10/10 Excellent

Brenda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a great location central to everything bus, ferry, taxi, walking distance to everything - great
Stayed 3 nights in Aug 2023
Response from Surfside Team on Sep 3, 2023
Hi Brenda,Thank you for leaving such great review, we are pleased to know you enjoyed your stay with us, and we hope to host you again.

6/10 Okay

Jose

Business traveler
Stayed 4 nights in Aug 2023
Response from Surfside Team on Sep 5, 2023
Hi Jose,Thank you for your review.

8/10 Good

Clyde

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2023
Response from Surfside Team on Aug 29, 2023
Thank you.

10/10 Excellent

Heather

Stayed 2 nights in Aug 2023
Response from Surfside Team on Aug 29, 2023
Hi Heather,Thank you for your review.

10/10 Excellent

Rachelle

Stayed 2 nights in Aug 2023
Response from Surfside Team on Sep 17, 2023
Thank you.

4/10 Poor

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort
The mattress was lumpy (as well as the floor), it was noisy, and could use a remodel. It was more like a motel.
Stayed 3 nights in Aug 2023
Response from Surfside Team on Aug 25, 2023
Hello, thank you for taking the time out to give us your feedback. We are sorry your stay did not meet our guest experience standards,Thank you for sharing.

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Surfside Team on Aug 22, 2023
Thank you.

10/10 Excellent

shelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was perfect for fireworks! they offered parking, beach chairs and beach towels
Stayed 2 nights in Aug 2023
Response from Surfside Team on Aug 21, 2023
Hi Shelly,Thank you for leaving such great review, we are pleased to know that you enjoyed your stay with us, thanks for coming.

8/10 Good

Kenya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is everything! Room clean, easy to walk to everything. We booked for next year when we checked out!
Stayed 3 nights in Aug 2023
Response from Surfside Team on Aug 20, 2023
Hi Kenya,Thank you for leaving such great review, we are pleased to know you enjoyed your stay with us, see you soon!

10/10 Excellent

Regis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay - room was clean and the staff were very friendly. The location is incredible - steps from the ferry and many other Oak Bluffs attractions.
Stayed 2 nights in Jul 2023
Response from The Surfside Team on Aug 15, 2023
Hi Regis , Thank you for leaving such great review, we are pleased to know you enjoyed your stay with us, and we hope to host you again.

8/10 Good

Rahsheen

Liked: Staff & service, property conditions & facilities
I
Stayed 2 nights in Aug 2023
Response from The Surfside Team on Aug 15, 2023
Hi Rahsheen, Thank you for your review.

8/10 Good

Clifton

Stayed 3 nights in Aug 2023
Response from The Surfside Team on Aug 8, 2023
Thank you.

6/10 Okay

debbie

Traveled with family
Disliked: Staff & service, amenities
No restroom or lobby area while waiting for room to be ready. Had to walk up the block to public restroom. Furniture and decor needs updating though room was airy and beds quite comfortable.
Stayed 3 nights in Jul 2023
Response from The Surfside Team on Aug 2, 2023
Hi Debbie,Thank you for taking the time out to share your review with us.

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nothing fancy, but the staff, location, amenities and overall experience was exceptional. We had a third floor corner room with great views of downtown and the Sound. The bike rental folks next door are the absolute best. I would stay here again. Affordable and close to good food.
Stayed 3 nights in Jul 2023
Response from The Surfside Team on Aug 1, 2023
Hi Pamela,Thank you for the positive feedback on your recent stay. We appreciate your kind words, Your feedback is essential to us,It was a pleasure hosting you, and we hope to welcome you back for an even better experience during your next visit to Marthas Vineyard.

10/10 Excellent

KELLYANN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from The Surfside Team on Aug 2, 2023
Thank you.

8/10 Good

Brandon

Liked: Cleanliness, staff & service
Overall had a quality stay. Beach is super close and tons of restaurants are walkable as well
Stayed 2 nights in Jul 2023
Response from The Surfside Team on Jul 31, 2023
Hi Brandon, we are so happy to hear about the great experience you had with us. It was an immense pleasure hosting you here at MV Surfside, we sincerely appreciate your feedback.

10/10 Excellent

Tim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from The Surfside Team on Jul 31, 2023
Thank you.

10/10 Excellent

Lisa

Stayed 1 night in Jul 2023
Response from The Surfside Team on Aug 14, 2023
Hi Lisa, Thank you for taking the time out to leave us such great review.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. excellent access to Circuit Avenue and couple blocks to ocean.
Stayed 2 nights in Jul 2023
Response from The Surfside Team on Jul 25, 2023
Hi Kevin, we are so happy to hear about the great experience you had with us. It was an immense pleasure hosting you here at MV Surfside, we sincerely appreciate your feedback.

10/10 Excellent

Hong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for staying at OB. Nothing to complain. Very satisfied with our stay for the weekend.
Stayed 2 nights in Jul 2023
Response from The Surfside Team on Jul 24, 2023
Hi Hong, we are so happy to hear about the great experience you had with us. It was an immense pleasure hosting you here at MV Surfside, we sincerely appreciate your feedback.

8/10 Good

Sydni

Traveled with partner
Liked: Cleanliness, staff & service
Too humid in the room, otherwise property was very nice
Stayed 2 nights in Jul 2023
Response from The Surfside Team on Jul 23, 2023
Hi Sydni, Thank you for taking the time out to leave us a review,We appreciate your feedback, please come again!

10/10 Excellent

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was in an ideal location if arriving via ferry on foot. It was quaint with a beautiful garden courtyard. Staff was very attentive to making our stay perfect. Yes, this hotel was old…as are many on Martha’s Vineyard. But, it was well maintained and clean. Though it was in the center of the hustle and bustle of summer in Oak Bluffs, we were surprised at how quiet our room was.
Stayed 2 nights in Jul 2023
Response from The Surfside Team on Jul 23, 2023
Hi Rhonda, we are so happy to hear about the great experience you had with us. It was an immense pleasure hosting you here at MV Surfside, we sincerely appreciate your feedback.

8/10 Good

Michael

Stayed 3 nights in Jul 2023
Response from The Surfside Team on Jul 23, 2023
Thank you for the feedback.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very neat, clean and cozy. Bathroom blinds were missing a slat detracting a bit and block out curtains didn't quite do the trick at the top and bottom but I find this to be almost universal in all hotels. Garden area with seating was well keep and inviting. Overall we had an excellent experience.
Stayed 2 nights in Jul 2023
Response from The Surfside Team on Jul 21, 2023
Thank you for the positive feedback on your recent stay. We're glad to hear you found our hotel neat, clean, and cozy. We appreciate your kind words about the inviting garden area with seating.We apologize for any inconvenience caused by the missing slat in the bathroom blinds and the slight issue with the block-out curtains. Your feedback is essential to us, and we'll take immediate action to address these concerns.It was a pleasure hosting you, and we hope to welcome you back for an even better experience during your next visit to Marthas Vineyard.

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom door rubbed on floor and was hard to close.
Stayed 1 night in Jul 2023
Response from The Surfside Team on Jul 21, 2023
Hi Ryan, Thank you for your review we are happy to know you had a great stay with us.

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Probably the cleanest hotel I’ve ever stayed in.
Stayed 1 night in Jul 2023
Response from The Surfside Team on Jul 19, 2023
Hi Julie, Thank you for taking the time out to leave us a positive review,We appreciate your feedback, please come again!

10/10 Excellent

Mary Jo

Stayed 1 night in Jul 2023
Response from Surfside Team on Aug 7, 2023
Thank you.

10/10 Excellent

Burgess

Stayed 2 nights in Jul 2023
Response from Surfside Team on Aug 6, 2023
Thank you.

10/10 Excellent

shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from The Surfside Team on Jul 14, 2023
Thank you.

10/10 Excellent

kelly

Stayed 1 night in Jul 2023
Response from The Surfside Team on Jul 13, 2023
Thank you.

10/10 Excellent

Kendra

Stayed 1 night in Jul 2023
Response from The Surfside Team on Jul 13, 2023
Thank you.

10/10 Excellent

Kayla

Stayed 2 nights in Jul 2023
Response from The Surfside Team on Jul 31, 2023
Thank you.