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Reviews of Iloma Hotel & Spa

4 out of 5
Iloma Hotel & Spa
Anse Mabouya, Sainte-Luce

Reviews

8.8

Excellent

Rating 10 - Excellent. 74 out of 152 reviews" "
Rating 8 - Good. 58 out of 152 reviews" "
Rating 6 - Okay. 15 out of 152 reviews" "
Rating 4 - Poor. 4 out of 152 reviews" "
Rating 2 - Terrible. 1 out of 152 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Alice

Liked: Cleanliness, property conditions & facilities
Beautiful tucked- away beach hotel with a fabulous restaurant. The hotel is clean and quiet and the staff is very attentive.
Stayed 4 nights in Mar 2023
Response from Julie on Mar 19, 2023
Dear Alice,Thank you! It was a real pleasure to welcome you. Nice you enjoyed your stay with us.Hope to see you again a little bit longer.Regards,

8/10 Good

Harry

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful friendly hosts and staff. A bit isolated but at the same time well situated to explore this the southern part of the island with a car.
Stayed 3 nights in Jul 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stong choice
Great location with a short walk to a wonderful beach. Clean rooms with kitchens that over look the ocean. Friendly helpful staff which can speak multiple languages (including English). On site restaurant with a good continental breakfast.
Stayed 8 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in the south of the island, close to may good beaches. Very professional and friendly staff ready to help even if you are not fluent in french. Good restaurant on property. They provide excellent recommendations on activities and make bookings for you.
Stayed 8 nights in Feb 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
We really enjoyed our stay. The staff is very friendly and the accommodation totally served our purpose. The pool area including the furnishings would benefit of a little bit more TLC. On the negative side for us, there is no wi-fi access in the room or on the terrace. However, you can connect at the reception or in the restaurant area.
Stayed 7 nights in Jan 2019

4/10 Poor

John, New York, NY, USA

Traveled with family
Corail Residence cancelled our reservation without explanation. So I have no opinion about their facilities, but I feel that they treated very badly.We had to scramble (with the help of Orbitz) to find other lodging at short notice. We wound up staying at Residence Marine Hotel le Diamant, which was very good.
Stayed 6 nights in Dec 2018
Response from JULIE on Jan 11, 2019
Dear Sir John, Thank you for your comment but I'm sure it's the good place to put this kind of comment. Anyways... we didn't cancelled your reservation!! Are you Sir John Stephen Major? I will explain to you what happened with our reservation before to judge the hotel you should contact the Tour operator that you used to book "Hotelbeds". I received a request of booking the 20th October and I answered immediatly that we didn't have any availability on these dates (27th Dec. to 2nd January). The Tour Operator took a long long time to answer me (if you want I can send you all the emails that we exchange about your case to prove what I'm saying). Did they contact you to explain you the whole situation? Did they tell you that 10 days before your arrival's date I contacted them and told them that I had a solution to welcome you in our property?? We kept a room for your from 27th to 2nd January like it was reserved but nobody arrived the 27th, we waited until 1.00AM in case you'll arrive. But No one arrived this day... Believe me Sir Lazer, our property isn't responsable of what happened to you, I'm so sorry that the Tour operator didn't do its work because I'm sure that you werent' informed of the situation. I remain at your disposal for any questions, I have the copy of all the exchanged emails taht I can transfer you. Regards, JULIE

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel close to a very beautiful quiet sandy beach. It has a good restaurant and each apartment has a kitchen. You need to have a car to explore the island or to get to the grocery store. Everyone at the hotel were very friendly and helpful.
Stayed 6 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Loved being so close to the beach. Friendly staff and clean simple rooms. Great food, although very French (not that that's a bad thing)
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

8/10 Good

Agnes, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
A small, nice 3 star hotel
Close (2 min walking distance) to an ok beach, but perfect location to plenty of different nice beaches (driving distance). Family own (very nice people) with friendly atmosphere, kindness, and helpfulness.
Stayed 9 nights in Jun 2018

10/10 Excellent

Lorraine J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will return!
Beautiful hotel, great restaurant on the premises, Julie at reception was very helpful. Kitchen in unit was great to have. Sunset view of diamond rock from our room was spectacular . Mabouya beach was a 2 minute walk away. Loved the beach and restaurant , Aqua Grill, at banana fond beach, quick drive away. Park at corps de garde beach and walk to the left. Short drive to beautiful beach at Diamant.
Stayed 5 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best vacation ever! Thank you Pascal and Julie!

8/10 Good

Shula, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location, close to a quiet beach
We stayed at Corail for over a week. Over all a very pleasant experience. The main thing - it was very clean, which for me is the most important element. We did not have breakfast at the hotel but there is a decent, although very overrated restaurant at the hotel. On the expensive side as well. The staff is very friendly and we could get by without French. Parking is sufficient. There are no beach chairs at the beach which would be nice for the hotel to have for rent. Also, would be nice to have a toaster and a cutting board in the kitchenette. We did not use the swimming pool, so can't comment on that. The lights in the room are quite dim, we couldn't read in the evening. So, location and cleanliness , and the beach were the reasons I would recommend it.
Stayed 9 nights in Feb 2018

8/10 Good

Andrea, new jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in very good condition and spotless! Stsff hellpful. Quiet location with easy access to roads leading to other areas, as well as town. I found a path by the beach which led to all of the local beaches! Areawas safe.
Stayed 7 nights in Feb 2018

8/10 Good

John

Liked: Staff & service, property conditions & facilities, room comfort
Location and Relaxation
Stayed in the Martinique room, great view, lovely grounds, renovated restroom. Great staff, even with the communication problem, i speak no French and their English not great. In house, open air, quaint french restaurant is good, definitely have dinner here even if you don't stay here. Not the Ritz, but if you want to be in this part of the island book it. Complaints; not great bed and no Wifi (which was a big deal with no English speaking TV)
Stayed 3 nights in Nov 2017

8/10 Good

Bob, western MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for 1 week and loved every moment. We chose to not rent a car as we love to walk. We were very content to stay at the hotel, swim and walk on the beautiful beach, and eat the fantastic dinners offered at the hotel. The view is gorgeous from every room and the hotel is on a lovely walking path to Saint-Luce, which is a quaint fishing village. The pool is clean and pleasant. The hotel is comfortable and casual with upscale dining, great service.

8/10 Good

Daddy, washington dc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a good basecamp
Very pleasant experience, located a stroll away from anse mabouya, a very nice, kid friendly sandy beach, we were able to jog daily by the coast path uniting all the beaches till ste luce. Kitchen facility and restaurant are very convenient. Only downside was that our room was right under the restaurant and a bit noisy but not to the point of being an issue.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Martinique Stay
We had a wonderful stay at Corail Residence for 6 days in November. Julie was particularly helpful in making us feel comfortable and providing great advice for things to do.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is hard to describe how special this place is.
Is it a 5-star luxury resort? No. Is it on the beach? No. But it's quiet, the staff are awesome, the restaurant food is AMAZING, the room is clean and comfortable, the views of the water and Diamond Rock are spectacular, and the fully stocked kitchenettes are great. It's a very relaxed vibe they have achieved. If you drive in at night, be careful not to miss the many signs from the N5 that guide you to the hotel. The hotel is pretty remote, one of its most lovely qualities once you actually find it!

10/10 Excellent

Steven, Ithaca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular stay
The hotel was comfortable, clean, centrally located, and the staff were amazing! The restaurant was spectacular! Highly recommended. Car needed. Sincerely, very satisfied American family.

6/10 Okay

Shuting, New York

Liked: Cleanliness, staff & service
Great Quiet Escape in Martinique
Had a great 4 night stay at the hotel corail. It's a very secluded and quiet hotel right outside of Sainte Luce, so it was a great getaway. Also really enjoyed that there was a quiet beach about a 5 min walk from the hotel, and the staff were all very helpful and friendly! Very easy to find the hotel from the airport. Just a straight drive on the N5.

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Susan, Gates Mills, OH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Island vacation
We had a lovely stay. Our room was on the second floor and we had a beautiful view of the ocean. The porch area doubled as an efficiency kitchen so we could sit, eat and enjoy the gorgeous view. The bed was very comfortable and the room was spotless. They only clean the room on Tuesdays but that was fine with us. The restaurant was great--overlooked the ocean. The food was very good. They have dinner every night--should have reservations, a continental breakfast (not included with room rate) and lunch on weekends only. I would advise bringing an electrical adapter. We were told these were available so we did not bring our own. The hotel only had one and it didn't work so we were unable to charge our computer. They do have an I-phone charger in the restaurant. The hotel is located in a neighborhood area but it was very quiet. The beach was a 5 minute walk from the hotel--not crowded at all. Overall we had a really nice stay. Would stay again

2/10 Terrible

Robert, Saratoga Springs, NY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very disappointed
We were very disappointed with this hotel and/or Hotel. com. The full cost of our three night stay, over $700, was withdrawn in August, 2014, WHEN WE BOOKED THE STAY, 6 months before we arrived! Also, withdrawal was in US$, not euros the local currency, which cost us as the euro went down in value. We will never use Hotel.com again for allowing this practice.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Great staff, so-so rooms and amenities
The whole staff is wonderful and very friendly, but only a few speak English and no Spanish for non French speakers. Not a big deal though. The restaurant is very good and the dining room/lobby area has a very relaxing cabana atmosphere with fantastic views of the water and beach. They could really improve the pool area by just trimming the brush and tree tops that completely blocks all the views of the ocean and mountains, it is their biggest asset and it would make the pool, which is not so great, 100 % better. The rooms are very spartan but clean. The bathroom nice but WAY too dark, and the towels cheap and worn and inadequate. The Internet wifi is ok most of the time but I heard from other guests that it was not available in their rooms. On the whole, I would stay again for the staff and the price and the food, but bring your own towels and a descent pillow for the room.

10/10 Excellent

jill, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Corail stay
Their restaurant was the best by far compared to several others we tried.

8/10 Good

Dan, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and a Nice Hotel!
The hotel is far from Fort de France, and the taxi ride was expensive to get there. However, the staff was extremely helpful and the hotel were great for us. We really enjoyed our time there. The room was small, but had an outdoor kitchen area, which was nice for enjoying morning coffee. The bath was slightly dark, though modern. It had a shower stall with no tub, but this wasn't a problem for us. There is a footpath near the hotel, which will allow you to easily walk to at least 5 great beaches, some of which are very quiet and secluded. You may also walk all the to the town of Ste. Luce on this path, but it would be a vigorous walk unless you are fit. The highlight of the place was the staff, who really went out of their way to help us solve every problem that we had, during our stay and even after we checked out. I will always remember their kindness, and highly recommend this hotel. Our French was limited, but they made us feel welcome and helped us enjoy Martinique!

8/10 Good

John, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel
An enjoyable stay in a charming family run hotel

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Great location but needs improving
Let's just say that this hotel is in a fabulous location and has lots of potential, but . . . .Hotel just bought by friendly couple who have their work cut out for them. Facilities could use some attention and freshening up. First room they put us in had moldy ceiling in bathroom. Rooms were not cleaned daily. It's spartan, not "luxe," but we were not prepared for how spartan. Of the 6 nights we stayed, only had maid service twice. Kitchenette was not well appointed, but restaurant has a good chef and most meals were excellent. Hubby is also bartender and he did a great job. Restaurant and bar have fabulous view. And, while all rooms technically have ocean view, clearly some are much better than others. Particularly unattractive is the barbed wire surrounding the whole facility. Maybe they can plant some vines to cover?

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Starved.... no car, no food. too far to any source for food.

8/10 Good

stephanie, san diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet neighborhood on Martinique
there are pluses and minuses about the hotel being in a residential neighborhood - the area was pretty and quiet, but were not able to walk into town. overall the stay was enjoyable as we were right near the ocean and had a spectacular view. since there are very few restaurants near by it was very useful having a kitchen. it is a good location for going to other points on the island, i.e. day trips.

10/10 Excellent

Mark, Hamburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location over looking the Diamond bay
Good friendly hotel with all you need. Lots of information in hotel and in the best part of Martinique the south

6/10 Okay

john

Liked: Staff & service
good for the money
good place for the money

10/10 Excellent

Jean-Eric

Business traveler
Liked: Cleanliness, room comfort
Stayed 7 nights in Mar 2023
Response from Julie on Mar 19, 2023
Merci Jean-Eric,Au plaisir de vous accueillir à nouveau dans notre établissement.Bien cordialement

10/10 Excellent

Ariane

Liked: Cleanliness, room comfort
Excellent
L'equipe est tres serviable et tourjours content
Stayed 3 nights in Mar 2022

8/10 Good

Olaf

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Sehr freundliches Personal. Derzeit befindet sich das Hotel im Umbau.
Stayed 8 nights in Feb 2022

10/10 Excellent

Marie

Liked: Cleanliness, room comfort
Hôtel sympa les pieds dans l'eau
La proximité de la plage à 2 minutes à pieds, la piscine face à la mer et la gentilesse des hôtes font de cet hôtel un excellente adresse que l'on conseille
Stayed 5 nights in Jan 2022

10/10 Excellent

Veronique

Traveled with family
Liked: Cleanliness, room comfort
Parfait
Sejour paisible et agreable L hotel est beau et l accueil est parfait C est propre et chaleureux A revenir
Stayed 3 nights in May 2021
Response from Julie D. on May 29, 2021
Merci Véronique pour votre commentaire! Au plaisir de vous revoir très bientôt, Bien à vous, Julie

10/10 Excellent

patrice

Traveled with family
Liked: Cleanliness, room comfort
superbe sejour en famille la chambre avec enfant rien a dire je pouvais pas espéré mieux
Stayed 3 nights in Apr 2021
Response from Julie D. on May 13, 2021
Bonjour Mr Brigitte, Merci pour votre commentaire, nous espérons avoir le plaisir de vous revoir très prochainement, Bien à vous, Julie

8/10 Good

Mélissa

Traveled with family
Liked: Cleanliness, room comfort
Sejour tres agréable et reposant.
Stayed 4 nights in Jun 2020

10/10 Excellent

Blanchier

Liked: Cleanliness, room comfort
excellent
Le personnel est vraiment très accueillant. Le cadre est idyllique, et le restaurant très bien. Je reviendrai avec grand plaisir !
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien être assuré en Famille
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness
Peu mieux faire!!!
Le lieu ne casse pas 3 pâtes à un canard ,tu vas là pour avoir un lieu où dormir. Le petit déjeuner est correcte ,par contre le restaurant c’est une horreur!!! pour toutes personnes qui souhaite découvrir la nourriture local avec des étoiles dans les yeux pour le coup oublier si tu as faim tu apprécieras 10 fois plus un Macdo
Stayed 3 nights in Feb 2020

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique sejour
Un accueil au top tout est fait pour satisfaire le client. Qualité du restaurant impeccable et assiettes copieuses
Stayed 7 nights in Oct 2019

10/10 Excellent

madly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A refaire !
Je ne pensais vraiment pas qu'il existait encore des personnes passionnées par leur boulot en 2019 ! Super et que ça continue !
Stayed 4 nights in Sep 2019

10/10 Excellent

Florinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour très reposant
Stayed 6 nights in Aug 2019

8/10 Good

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019