Massena Square hotels

We were a little concerned about this hotel after reading the reviews. Our experience was excellent, much to our relief. The location is fabulous, easy to get to, parking right around the corner. We were greeted warmly at the reception desk and they gave us an upgrade, a nice bonus, particularly as we are not frequent customers of this hotel chain. The room was quiet, clean and spacious. We also went to the bar for a drink, sat in the lovely patio area and were fed scrumptious tapas withbour wine. All in all a very pleasant stay, if we get back to Nice, we'd stay again.

First visit to this hotel and we were very pleased , it is on a great area very near to the beach also near the old town, it is also very good for eating out at night , will be back next year

In our last few trips to Nice we had stayed at the Beau Rivage hotel but despite it being wonderful there was an increasing problem with noise so we agreed to look for another hotel in Nice and having decided to stay at the Hotel Villa Victor Hugo were not disappointed. The hotel is well located in a good neighbourhood within an easy walk to the beach, shops and all other amenities. The hotel is stylish, the staff are friendly, our room was a good size, the bed was comfortable, great shower, free wi-fi and it was quiet so we had an undisturbed night's sleep - parfait! The hotel is relatively good value for money for an hotel of this quality in Nice and we will definitely stay here again.

The hotel Staff was very friendly, and spoke English very well. The room was clean, it is very well located to the beach, old Nice, and all types of resturants.

Such a nice and clean hotel in a perfect location, close to the beach and good train links to Cannes/Monaco/Italy. Friendly staff

Amazing location. Very spacious and clean rooms. The staff was helpful and courteous. A great value in Nice!

Location in relation to beach, restaurants, shops was excellent but unfortunately the hotel is very run down - the 3 stars must all be for its location. If this was a superior double, I dread to think what a standard double was like. It is badly needing redecorated, refurbished nevermind more thoroughly cleaned. Shower room in particular didn't look fresh, shower was old and rusty, didn't look clean and leaked badly enough to warrant wrapping a towel round one of the connections to stop it from soaking the floor. Several requests to have it changed didn't make any difference. Breakfast room was unwelcoming and poorly decorated. Hotel didn't cope well serving breakfast when more rooms became occupied even though breakfast must have been very straightforward to provide - luckily the coffee was nice. 'Astro turf' effect grass at entrance and on balcony area made it look particularly tacky. Extractor fan or whatever it was on balcony looked dirty, took up a fair bit of room and sadly didn't add to the appearance. Staff very unsmiling and unwelcoming. Wasn't as if it was that cheap. Wouldn't go back unless it had a complete makeover.

I do feel that this hotel has received some extremely unfair and unjust criticism. For the price paid and the location we found it more than adequate. The linen was changed every day, a fridge in the room and air-conditioning. Some of the decor was a little tired but it was homely and comfortable. It is a question of expectations and previous experiences. We live in the Bath and you will spend at least double rates for similar facilities.