Breakfast, lunch, dinner served; international cuisine
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Reviews of The Mystic Palms

3 out of 5
The Mystic Palms
Near Mandi Samiti, Outside Transport Nagar NH-2, Mathura, Uttar Pradesh

Reviews

6.0
Rating 10 - Excellent. 1 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 1 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

8.6/10

Cleanliness

6.6/10

Staff & service

2.0/10

Amenities

6.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

PARIMAL

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The property is not at all up to the mark. Very dirty inside the rooms and outside the corridor too. Don’t go by pictures listed for the property. It’s far away from the condition of the real property. Staff was trying hard to address the issues but the property itself needs major renovation. I had to change 3 rooms as there were issues for either AC, water in the bathroom or some or other reason the room was not checked before check in. I highly suggest to look for other properties in surrounding areas. Simply avoid this property.
Stayed 1 night in Jun 2022

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
hotel services were not good specially breakfast.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!!! Well appointed room. Great service and tasty food.
Stayed 7 nights in Nov 2018

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2018
Response from sk singh on Mar 16, 2018
Dear sir, It was our pleasure serving you. Hope you enjoyed your stay, Looking forward to serve you again.