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Reviews of Sedia Riverside Hotel

3.5 out of 5
Sedia Riverside Hotel
Sir Seretse Khama Rd, Sedie Ward, Maun, North-West District

Reviews

9.4

Exceptional

Rating 10 - Excellent. 17 out of 23 reviews" "
Rating 8 - Good. 4 out of 23 reviews" "
Rating 6 - Okay. 2 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Michelle, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

John, atascadero

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A LITTLE BIT OUT OF TOWN...NOT WALKABLE
Stayed 1 night in Apr 2024

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the shuttle from the airport was waiting for me. A very nice, well run facility. The rooms were clean and well laid out. The staff was extremely responsive. Laundry was done as promised and the facility was flexible on check out. . The food at the restaurant was very good. I probably won't need to stay in Maun again but I would certainly stay there again if necessary.
Stayed 1 night in Mar 2024

10/10 Excellent

seth

Stayed 1 night in Dec 2023

10/10 Excellent

jovica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A great hotel to use as a base when heading off on Safari, clean , great bed linen and helpful, very friendly staff. We used our spare time to take a trip on a mocoro with Shipungo tours - reliable and organised us a great day. I had to do my own research as the hotel just gave me a leaflet, not really explaining what was on offer. However hospitality was second to none. Thank you for our stay.

6/10 Okay

martin

Traveled with partner
Liked: Staff & service
The food was very poor
Stayed 1 night in Sep 2023
Response from Sedia Hotel -Marketing on Oct 18, 2023
Dear Martin,I'm sorry to hear that you had a disappointing experience with the food during your stay. Providing high-quality meals is of great importance to us, and your feedback is valuable in helping us improve. If you have any specific details or suggestions about the aspects of the food that were unsatisfactory, please feel free to share them so that we can address the issue and ensure a better dining experience for our guests in the future. Thank you for bringing this to our attention.

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, property conditions & facilities
We were only able to stay one night and all agreed we would like to stay longer. The grounds were beautiful. The food excellent. Really lovely accommodations.
Stayed 1 night in Jun 2023
Response from Sedia Hotel -Marketing on Jul 24, 2023
Dear Jane,Thank you for staying with us and for taking a moment to share your experience about your recent stay at our property.We are happy you had a great stay, this feedback will encourage the team to continue offering excellent service, and also help us as we work towards improving guest experience.We look forward to welcoming you back.Best Regards,

10/10 Excellent

Thomas, Woking

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A nicely appointed, clean and spacious hotel, with lovely grounds. Our room was a good size, and the bed was huge! There wasn’t much sound isolation between the room and the wooden walkway outside its worth noting, and windows onto the walkway you need to keep closed if you want privacy, We didn’t eat an even meal there, but breakfast and lunch were good. The pool was a good size too, with pool beds available around it. The hotel is about a 10 minute taxi ride out of the town centre, so you will need a car or taxis to get around. The hotel were good at arranging transport when we needed it. It is about an 15 minute walk from the Okovango Craft Brewery if that’s of interest.
Stayed 1 night in Apr 2023

8/10 Good

douglas

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2023
Response from Blessing on Mar 23, 2023
Dear Douglas,Thank you for taking time to review our property following your recent stay with us.Regards,

10/10 Excellent

Luc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, comfortable and friendly, great value for money
Stayed 3 nights in Jan 2023
Response from Blessing on Feb 8, 2023
Dear Luc, Thank you for taking the time to review our property following your recent stay, we are glad you found our staff very welcoming, we proud ourselves on great and friendly staff.We hope to welcome you back again soon.

10/10 Excellent

Keboetswe

10/10 Excellent

Michael, Wilmington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, competent staff, nice surroundings, excellent food.
Stayed 1 night in May 2022

6/10 Okay

Nikolaos

Traveled with family
Liked: Staff & service
Basic hotel with good outdoor facilities
The bed was really big, but the carpet on the floor should be replaced and the bathroom should also be taken care of. Basically, a renovation of the place is long due. The pool and the playground are very good for families, and the food is really tasty. A bit pricey for what you get.
Stayed 2 nights in Jan 2020
Response from John on Jan 9, 2020
Dear Nikolaos, Thank you for your review. We are really glad that you enjoyed our pool and the food. Renovations on our standard rooms are starting imminently and we hope that you find them much improved on your return. Yours sincerely, John

10/10 Excellent

KABELO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice
it was good
Stayed 1 night in Nov 2019
Response from Blessing - Reservations on Dec 5, 2019
Dear Kabelo, Thank you so much for your review. We are glad to see know that you had a lovely stay. We also hope that you travelled well to your next destination.

8/10 Good

YASUKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応がとても丁寧でした。
Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Liked: Property conditions & facilities, room comfort
Mokoro-trip vanuit Sedia zeer de moeite waard
Een prima verblijf met schone kamers, zwembad en goed ontbijt. Aan te bevelen. Wij hebben vanuit Sedia de Mokoro-trip gedaan. Zeker de moeite waard.
Stayed 2 nights in Mar 2023
Response from Blessing on Mar 23, 2023
Dear Paul,Thank you for taking time to drop us a review following your recent stay.We are glad you you enjoyed your stay, and had a great Mokoro experience.We look forward to welcoming you again soon.Regards,

10/10 Excellent

Herman

Stayed 1 night in Jan 2023
Response from Blessing on Mar 23, 2023
Thank you for your review and we look forward to welcoming you back to Maun Botswana

10/10 Excellent

Allegra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Für afrikanische Verhältnisse eine super Unterkunft. Alle möglichen Mängel die man evtl fest stellen könnte macht die Freundlichkeit des Personals weg! Und das Abendessen ist super lecker! Kann ich nur weiter empfehlen!
Stayed 3 nights in Mar 2020
Response from John on Apr 8, 2020
Thank you for your review. We take great pride in our staff and our delicious food. All the best.

8/10 Good

Bernd

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2020
Response from Blessing on Feb 22, 2020
Dear Mr. Bernd Thank you so much for taking time to drop us a review about your stay. We would like to thank you for choosing Sedia Hotel. Thank you for the great feedback you gave about our property over the conversation this morning at reception. We wish to host you again, should your future travels bring you to Maun Botswana. Regards, Team Sedia