4 outdoor pools, free cabanas, pool umbrellas
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Reviews of LUX* Grand Baie

5 out of 5
LUX* Grand Baie
Grand Baie, Grand-Baie

Reviews

9.4

Exceptional

Rating 10 - Excellent. 54 out of 66 reviews" "
Rating 8 - Good. 7 out of 66 reviews" "
Rating 6 - Okay. 0 out of 66 reviews" "
Rating 4 - Poor. 3 out of 66 reviews" "
Rating 2 - Terrible. 2 out of 66 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Assim

Liked: Amenities
Good
Stayed 2 nights in Apr 2024

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Fab access to the beach. 3 pools, water sports included. Food immense. Staff super helpful. Make you feel at home. Sunset was unreal. Can’t fault the hotel and will be returning! Shout out to Avi (pool) Arvin (beach rouge) Leila (concierge)
Stayed 10 nights in Apr 2024

10/10 Excellent

Anna, Edmonds

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at this resort is impeccable. Every aspect is luxury from the rooftop pool to the beautiful beach. There is an abundance of loungers and while some people put out towels at sunrise, it was unnecessary as we never had a problem finding a longer at any time of day. This might not be the resort for you if you have children that would like to be entertained but as a couple enjoying a romantic getaway this was exactly what we were looking for. Lots of bars and restaurants close by although the food at LUX was excellent as well!
Stayed 6 nights in Mar 2024

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Juts not a 5 star hotel - prices are for 5 star but service, food, rooms etc are all max 4 star
Stayed 3 nights in Jan 2024

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property. Well maintained. We loved that there were adult only options for relaxing by the pool. The food was not the best we have ever had but not terrible. Loved that there were multiple places to dine on the property as well. We ended up spending a majority of our time at the resort because it was such a nice space and perfect for resting and recharging our batteries.
Stayed 4 nights in Nov 2023

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at several properties in Grand Baie over the years and this property is very good in terms of the building and location, however it is let down (I am scoring on the basis of a 5* resort and in comparison to others nearby) by a very poor check-in (40-45 min wait in lobby followed by issues with booking and having to produce my reservation confirmation), service in the main restaurant can be extremely slow (eg 30 min for a coffee at breakfast and long waits between courses at dinner). However these issues are partially offset by a small number of very good staff whose efforts make the overall experience very good. I dont believe the Lux delivers sufficient uplift in service to justify the uplift in price when compared to neighbouring properties (4* and 5*)
Stayed 12 nights in Oct 2023

10/10 Excellent

Imaani

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel. The architecture is amazing and the views are beautiful. Everywhere is kept clean and you feel at home. The staff were all so welcoming and friendly especially the hotel manager Nicolas! The food from breakfast to dinner was delicious. We also enjoyed a lovely dinner in Ai Ki Su which was made even better by our amazing waiter Oliver. This hotel is most definitely 5* and we will surely be back.
Stayed 5 nights in Sep 2023

10/10 Excellent

furas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 7 nights in Sep 2023

10/10 Excellent

Dawn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful and luxurious properties with amazing service. Great place for a family holiday with my 3 year old- lotsa shells to pick instead of broken coral which seems pretty standard for Mauritius. Small beach but lovely. Great pool. Can’t praise it enough. Wished we stayed longer. Our rooms were on the ground floor and was lovely. Food was amazing. Best brekkies on the island and steaks on the Josper grill were delicious! We went to Jw marriot at le morne after and felt really disappointed with the rooms especially after Sugar Beach Mauritius and Lux Grand Baie and wanted to move back to the Lux group to Lux Le Morne but it was full house and staff say it’s always full so book in advance!!!!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Dr. khalid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was excellent. The only thing needs improvement is the WI-FI
Stayed 4 nights in Jul 2023

10/10 Excellent

Meeta

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great new property with large rooms and amazing restaurant choices.
Stayed 2 nights in Jul 2023

8/10 Good

Yoonjung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
스테이케이션 하기 좋음
호텔은 정말 예쁘고 직원분들도 친절하고 프로페셔널 합니다. 서비스도 좋고 일단 힙해요. 호텔 안에서 쉬다 가기 좋은 호텔인 것 같습니다. 아쉬운건 호텔 앞 바다가 뿌예서 다른 지역에 비해 바다에서 놀기는 안좋았어요. ㅎㅎ
Stayed 2 nights in Jun 2023

10/10 Excellent

Shaunt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Literally the greatest hotel stay of my life. And I travel quite a bit. Here on honeymoon with my wife and was treated with smiles and incredibly friendly service from the entire staff.
Stayed 4 nights in Jun 2023

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel experience
Amazing stay at the Villa. We had an incredible butler who made our stay memorable. Great food and activities for kids
Stayed 6 nights in Apr 2023

10/10 Excellent

Yerlan, Karaganda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Mar 2023

10/10 Excellent

Nimalan

Stayed 5 nights in Mar 2023

10/10 Excellent

DOOSHYANT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing hotel, great staff, food is excellent, the hotel in general is exquisite
Stayed 2 nights in Feb 2023

10/10 Excellent

Aya

10/10 Excellent

Abdulrazag

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing

10/10 Excellent

Kaber

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

10/10 Excellent

Iwona

Liked: Cleanliness, staff & service, property conditions & facilities
I came to Mauritius to celebrate my birthday. Choose north of the island because it have the best weather and magnificent sunsets. Decided to stay at Lux Grand Baie. I am blown away. When you drive up to the hotel right away you see how beautifully it is designed. Lobby of the hotel will leave you speechless. You walk up to the balcony and see beautiful view of the beach and hotel surroundings. You are being greeted with a delicious non alcoholic drink. Suenna was taking care of me. I have not enough good things to say about her. She is wonderful. I came all by myself and flew all the way from USA. They made sure they have room ready for me when I came very early. She checked on me everyday and made sure I didn’t feel I was there by myself. When I went for dinner for my birthday she had cake ready for me. What a lovely gesture. Will always be thankful for that to her. All the restaurants and bars were spectacular. Breakfast was my favorite. Literally they have everything and much more. Make sure to stop by lobby bar and order coffee and enjoy desserts. I cannot thank Suenna enough and all the stuff at Lux Grand Baie for incredible stay and service. I would highly recommend this hotel. Also hotel is located near town so you can walk and enjoy local cuisine and go shopping. Once again thank you so much for wonderful stay.
Stayed 6 nights in Sep 2022

10/10 Excellent

Krysti

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views and décor. The staff were welcoming and willing to please guests with a genuine hospitable attitude. Residential villas were amazing and extremely clean.
Stayed 2 nights in Jul 2022

10/10 Excellent

Suliman

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Amazing hotel with excellent location
Stayed 3 nights in Jul 2022

10/10 Excellent

Aerin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Probably the best resort on the island at the moment . Gorgeous facility and family friendly . Perfect size ( not too small but not too big ) . Very attentive staff . Sheila Malloo the resident manager was especially professional accommodating and warm .
Stayed 1 night in Jul 2022

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone who works there is so friendly, helpful & kind.
Stayed 8 nights in Jun 2022

10/10 Excellent

A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family reunion
One the best hotels I have stayed at.
Stayed 7 nights in May 2022

10/10 Excellent

BABAJIDE DAVID

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
F.40 BIRTHDAY
Beautiful hotel, built for purpose with every detail well thought through. We absolutely enjoyed our stay here and Yes! will be back and recommend to anyone visiting the Island
Stayed 5 nights in May 2022

10/10 Excellent

Olivier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in May 2022

10/10 Excellent

Viren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic property with staff that go above and beyond! Facilities second to none! Only small issue is that there could be more varied eating options at lunch and dinner
Stayed 5 nights in May 2022

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Experience we ever had from a supposedly 5* hotel. It was so bad that we had to cut our stay short. Struggled to get our room in time, and when we got it, we were overlooking a high way and a parking. We found coakroaches in the room. The balcony door could not be closed and had to be shut. No one showed up the next day to fix it. The staff was not helpful and each request we made was handed over and over and we did not get things done in a sensible time. The food was average.
Stayed 6 nights in Apr 2022

10/10 Excellent

Joachim, Cape Town

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great variety and quality of food combinef with staff who felt genuinely interested in our wellbeing, made this an amazing experience for the whole family.
Stayed 6 nights in Apr 2022

8/10 Good

Yigit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with our stay overall. The beach is beautiful. There are corals nearby which you can explore by taking the boat the hotel provides as a complimentary service. There are also other water sports activities offered free of charge. The fitness center staff are great. They offer different and fun activities like ocean swim, yoga, fitness sessions, etc. The app listing activities, events, etc was quite convenient although it wasn't always up to date about the sports activities. The hotel is very well designed with impressive architecture and attention to detail. The rooms have smart technology and are kept spotlessly clean by the housekeeping staff, who responded to our requests immediately. One tech suggestion for the rooms is to separate the lighting settings from curtain settings. The staff at the reception are nice, but they sometimes do not communicate guests' requests to the right staff promptly and accurately. The chefs of the hotel are to be appreciated. They serve great food for breakfast, lunch and dinner. The one area which needs most improvement is the service at the main restaurant, though. Waiters are not responsible for specific tables, and what we observed happen is that even though you've repeated the order many times to more than one waiter, you don't get your food or drink b/c no specific person is responsible. We've heard other guests complain about this as well. Again, we were quite happy overall and do not regret our choice.
Stayed 7 nights in Apr 2022

10/10 Excellent

Pranav

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a great holiday at this new resort, which we chose after having a great time at Lux Belle Mare two previous times. The accommodation and setting are excellent, staff warm and proactive. Food is great but two drawbacks are that there are only two restaurants (whereas Belle Mare had 4, although it is a larger resort). The menu at Beach Rouge was heavy on innovative combinations and so like us if you are after more "mainstream" dishes, you should ask the staff and they will be very helpful in accommodating and they will be executed well.
Stayed 7 nights in Mar 2022

10/10 Excellent

Krystle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new property with great hospitality. Super clean, friendly staff and lots of amenities. My new hotel of choice.
Stayed 2 nights in Mar 2022

10/10 Excellent

Rajni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at Lux Grande Baie. Luxurious and super chic rooms and hotel. The teams working there are all so lovely and friendly, they made extra efforts to come and speak to us and had plenty of banter which is refreshing! Housekeeping were top class, the rooms were cleaned twice a day and I always loved coming back to a clean and tidy room. They tidied our stuff including electrics really nicely. The restaurant teams were fab, super attentive and friendly again. The food was always very nice, seafood especially. The bar team were also great, they knew their stuff well and were happy to make us bespoke mocktails that were so yummy. The restaurants may be a bit on the pricey side though, would be good to have just one cheaper option on site for quick bites or lunch snacks. The breakfast is a la carte and super yummy, would have liked a buffet on some days though as we had early plans and wanted to eat quickly to start the day. No matter though, we had an amazing stay and felt super spoilt by every single member at the hotel from housekeeping, restaurants, guest relations to spa! Lux Maison had some amazing treats, we had some macaroons and chocolate cake that were both fresh and dreamy! Really recommend if you want to be spoilt rotten and relax! Thank you to all at the Lux GrandeBaie!! :)
Stayed 5 nights in Mar 2022

8/10 Good

Frederic

Stayed 5 nights in Feb 2022

8/10 Good

Dr. Nader

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist architektonisch ein Highlight. Das gesamte Personal ist sehr warmherzig, zuvorkommend und höflich. Alle Miarbeiter kümmern sich mit höchster Aufmerksamkeit um ihre Gäste. Sanjeev leitet das gesamte Team am Strand und Pool vorbildlich, ist extrem verantworungsvoll und immer Ansprechpartner für alle Gäste. Die Gastronomie hat in der Qualität manchmal Schwächen, ist jedoch gutgemeinter Kritik zugänglich. Das Rooftop Restaurant habe ich nur einmal besucht und danach wegen mangelnder Aufmerksamkeit des Personals gemieden. Insgesamt habe ich mich als Gast sehr wohl gefühlt und bedanke mich für den schönen Aufenthalt.
Stayed 10 nights in Apr 2024

10/10 Excellent

Laora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Feb 2024

10/10 Excellent

hans

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Snyggt och väldesignat
Stayed 3 nights in Feb 2024

10/10 Excellent

Didier

Liked: Cleanliness, property conditions & facilities, room comfort
Merveilleux séjour
Très bel hôtel, chambre très spacieuse avec tout le confort. 3 piscines et une plage de rêve avec différentes activités nautiques. Le personnel est aux petits soins. Dommage pour le Check in un peu long et le prix de la restauration très élevé. Nous avons passé un excellent séjour !
Stayed 6 nights in Feb 2024

10/10 Excellent

Usman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023

10/10 Excellent

Kerstin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 10 nights in Jul 2023

8/10 Good

Emilie

Stayed 3 nights in Jul 2023

10/10 Excellent

Panchalee

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed 3 nights. The hotel is beautiful and our room on the 3rd floor was very modern and comfortable. The location is great looking over a sheltered bay with lots of complimentary water activities available such as kayaking, paddle boarding etc.. We were also pleased to find quite a good selection of restaurants within walking distance (Bullies and the Beach House in particular). We were very impressed with the facilities especialy the complimentary sauna and steam room within the spa. The only downside for us was the lack of privacy between the main buidling room balconies.
Stayed 3 nights in Jun 2023

10/10 Excellent

Habib

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vistelsen var väldigt uppskattad av oss, vi blev positivt överraskade när vi togs omhand väl med konstant service. Hotellet hade en hel del vatten aktiviteter som ingick vilket vi uppskattade. Maten var rakt igenom en upplevelse i sig.
Stayed 4 nights in May 2023

10/10 Excellent

Håvard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Serge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout était parfait : lieu, déco, équipe !
Stayed 5 nights in Apr 2023

2/10 Terrible

halit

Stayed 5 nights in Apr 2023